Can't find location? There's not an address anymore. The entire location seems to be wiped out by current highway expansion. The business phones recorder in order to leave a message is full, so you can't leave a message. read more

A coyote jumped in front of my car on South Mopac and resulted in almost $3,800 to the front end of my car. My insurance company wanted me to go to their "preferred" body shop but after looking at their reviews, I decided to do my own search for customer feedback on south Austin body shops and came across City Collision. I'm glad I did! I found City Collision and took my car over to see Travis. He even found additional work that needed to be done that my insurance company's inspector had missed. He contacted the appraiser and got the additional repairs authorized and was very quick in making the needed repairs. When I first arrived, I saw that this shop didn't have a bunch of employees so I thought that it might take a while to get my car back. I was a bit concerned because I didn't have rental reimbursement on my insurance policy so I was paying out of pocket for my rental. I told Travis about this and he assured me that he would get my car finished as soon as possible. He didn't disappoint! It was completely done in only 3 days (not counting the delay from my insurance company about authorizing the additional repairs which was out of his control). The front end of my car looks better than before I hit the coyote! It looks like it's brand new right off of the showroom floor! Awesome work! I highly recommend taking your vehicle to see Travis at City Collision if you're in need some repairs either minor or major. read more

City Collision - Before - Body Shops Near Me - Austin, Texas

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I was struck by Travis's integrity. He's a professional, down-to-earth individual who's very easy to work with. And the work he and his team do is quality. I had a Prius that had been in an accident, and they did a first-rate job. It took a week or so, but the wait was worth it. No complaints whatsoever. I was impressed. read more

I have had about 8 repair jobs performed here over the past 10 or so years. I think my first repair work here was done right after they opened. We unfortunately bang our cars up a lot in addition to getting hit by others. Most recent was getting rear ended by a teenage on my 1 week old new car. I was googling for the phone number at City and came across this Yelp listing and I think they deserve another review. USAA tries to send us to another bodyshop but I always insist on on using City. They do really good work, know how to negotiate borderline items with the insurance company, and always complete the work on time unless something previously unknown pops up after it's taken apart. The paint always matches and I've never had any trouble. In Texas, you don't have to use who your insurance company recommends, and I don't because I want an unbiased opinion. Take your car to City and you'll get an honest, accurate estimate and a good quality repair. read more

I have taken both of my cars to City Collision in the past few months for minor body work. Each time, Travis was professional and efficient with determining the right parts to replace. He effectively communicated the schedule and costs, and he delivered exactly as promised. One of the issues involved a broken side mirror that had caused secondary damage to the door paint. Travis buffed it out as a courtesy, which I greatly appreciated. I will definitely go to City Collision in the future whenever I need body work done. read more

Awesome shop... ONLY caveat: do not be in a rush... they do great work and great work takes time. They are also very busy because people who want things done right the first time take their cars here. I've had other body work done from time to time over the years... most of the time, you can see where the paint doesn't quite match, some shops try to use Bondo instead of replacing parts, the gaps between panels are different than what came from the factory, etc... you will NOT have this issues with Travis and his crew. These guys are true pros and the pride they take in their work is evident. But for all the paperwork I have from the insurer, you'd never know that my car had ever been "dinged"! read more

Travis and City Collision did an AMAZING job fixing my pickup. It's absolutely perfect again thanks to City Collision. Not only is their work incredible, he's very kind and extremely intelligent. Meticulous and honest is what you get with City Collision. Highly recommend this shop!! Trust me, you won't be disappointed. read more

We have always been please with the outstanding quality of work the City Collision has done for us in the past. I would highly recommend them to anyone. Phyllis C. read more

Most amazing, honest and helpful shop. Even though we have to go there because of damage to our car we do not hesitate to go back there everytime. There need to be more businesses like this. read more

Travis was again very helpful and up front with some options in repairing our car . . . we also were able to pick up our car a day earlier than expected. I will be returning to City Collision in the future for light mechanical and body work. John C. read more

This review is over a year late, but I wanted to post anyway because my experience was so great! My new car was backed into in a parking lot in January of 2013, and on a friend's recommendation, I took it to City Collision. Travis was not only super nice and knowledgable, he helped me get my car fixed correctly, instead of the half-ass fixes my insurance adjuster "suggested." He dealt with my insurance company, telling them he needed to do much more than they originally thought in order to make the repair, and they paid it in full! I'm so grateful that Travis didn't just do the bare minimum and instead negotiated on my behalf to make sure the parts ordered were the ones that actually FIT MY CAR instead of the after-market generic parts they were suggesting. The 2 bonuses of taking my car to City Collision--not only did Travis answer the phone every time I called (and I called every other day to check on things), he was patient and explained everything he was doing in detail so I understood it fully. Part of the danger of taking your car to get fixed as a young female is that people often think they can pull one over on you since you obviously know nothing about cars. Travis was the opposite! Second bonus--when I came to pick up my finished car, I pulled into the parking lot in my rental and Travis was outside, polishing my freshly washed and waxed car. It was cleaner and shinier than it was when I bought it! I couldn't believe the extra love and attention to detail the car received. If you need body work done on your car, TAKE IT HERE. You will not be disappointed. read more

City Collision & Travis are super polite and can do. I tried to repair my truck's driver side door handle BY MYSELF on a lovely Sunday afternoon...and COULDN'T PUT IT BACK TOGETHER AGAIN, hah! The door handle should've gone right back on in the same 10-15 minutes it took me to dismantle it, but no such luck for the semi-handy guy that is me. And wouldn't you know it: , here comes a rainy Monday to greet me with my now unsafe vehicle. A little Googling and I called City Collision & Travis said YEP, BRING IT IN, WE'LL GET YOU OUT BY END OF THE DAY. What do ya know: he did and at a reasonable, not rip-off-the-stranded-guy price. Collision City are decent folks working hard the good old fashioned, American way! Support local businesses like this and GIVE THESE GUYS YOUR REPAIR JOBS: you'll be glad you did. read more

Travis is great, as you already know by reading these reviews. I had a fender bender & he fixed it perfectly. He also worked with the insurance company to make sure my strut, which was also damaged but not visible at the time of the estimate, to cover everything. I had an issue with the car rental company & he worked that out as well. Very smooth transaction from A to Z. read more

I've taken my cars to City Collision several times and each time I've been more than pleased with the results. They do real good work at a very reasonable price. I live close by and I can't tell you how many times I've seen them stay open late just so they can have the job finished on time. It's always a bummer to have to go to a body shop, but these guys make it as painless as possible. read more

Had 2 cars serviced here recently and had such a great experience. Travis was over the top polite and I would highly recommend them! I hope I wont be back soon, but if I back into my husbands new car again, City Collision is on the top of my list! read more

Hand a minor parking lot damage. Visited shop and 5 min later had a quote and a few days later fixed in a couple of hours. What else can you ask for! read more

Travis gave my wife and I a very fair price for the dent on her rear bumper. He gave me an estimate weeks ago. We came in today to drop off the vehicle and the job was done in a matter of hours. He did it for the price he gave me a while back. You can't even tell there was a huge dent there. For a new bumper, which is what other places wanted to do, would've been hundreds and hundreds more. read more

I just picked up my Ford 150 from Travis's shop. I had some body work done on the rear drivers side passenger panel. As always- his work was excellent. He has worked on several of my vehicles and I would not take them anywhere else. He takes the time to get to know you and makes the entire process easy and painless. Nice to support a local 290 Y business that does great work. Truck looks great! Thanks Travis and crew. read more