this is worst county building in the world.the people that work here don't care about your…read morewellbeing they are jealous and hate on your life. they don't even know who you are.they assume alot and don't believe in god.they just terminate you without given a reason, no letter or any thing. i am referring to the ihss program. so unprofessional they have no morales. just because god is blessing me he can bless you to just have faith. thanks a lot for being an unproductive person as a social worker . what would jesus do????

Came here for building permits, this place was clean and well organized. People was friendly and…read morehelpful. In and out within 30 minutes, the drive to here a little hectic because the freeway was so crowded. Took freeway 5 N to the 14 to Lancaster now I am here after 1.30 hrs drive.

As with most government agencies. You wait and then they rush you through and barely listen to you…read more One piece of his request was never addressed when he asked before we left. She told him it was all done. Ended up having to take care of it later.

I went in to the office to apply for Medicare Part B benefits, submitted the required forms , not…read more24 hrs later I get email message stating my application for benefits was denied. Call 6 times, get runaround from rude people and no one can tell me why it's denied . My friend finally figures it out, go back to the office . Their staff submitted my form incorrectly so benefits weren't going to start for several months and not when I need them to start as I am retiring soon . So have to disenroll and reenroll In Medicare , get a really off hand non apology , apology and also lied and say they tried to contact me which they didnt. If my friend hadn't figured it out I would probably still be calling or would have to postpone my retirement . Would be nice if they submitted your forms correctly and paid attention instead of rushing you out. If anyone on the 6 phone calls I made had really listened to me they should have been able to figure it out. Very upsetting and unnecessary experience. Now the waiting game again to see if it's approved... again .

I have had items stolen and received empty boxes, or lost, or broken, my favorite I constantly…read morereceive other people's mail. Staff is extremely rude, management is of no help. But I am writing this because I have a eBay business and I print all my shipping labels at home. When I drop them off at the post office they refuse to give me a receipt proofing that they accepted my package ! So if it turns up missing "Again" I have no proof that they received it , and it's their word against mine. I use my time , ink, paper, and payment is already made. They feel because I get a small discount I don't get a receipt of acceptance , and this coming from the manager. They say it s not included in my discount that it takes to much of their time ! Well from now on I will pay in pennies lets see how much time that takes! Welcome to "Crap"ton post office, small town hospitality !

I sell on different internet venues and do frequent business with this post office. The staff is…read morevery friendly and helpful as well as the Postmaster. When downtown LA has misplaced my package, they have personally searched it for me. I love this little hometown post office.

Everybody here will tell you something different. Each worker you talk to in person or on the phone…read morewill give you different information about the same thing. Social Security is one of the most screwed up entities I have ever had to deal with. They say they have 30 days to look at forms to review things. 3 months later they still haven't done them. But you've been told different things by different workers. I don't even know how Social Security operates it's so screwed up. You're also going to hear over and over and over again we are understaffed we are understaffed we are understaffed we are understaffed we are understaffed. And they tell you this over and over again like it's your fault. Not my fault it's Trump's fault. But that doesn't mean that a disabled person should get really bad service. But that's what happens now. What a difference it is since my last review of this crap pit.

The last time I went to Social Security was to change my address and the lady there was very polite…read morevery quick and I did not spend a large amount of time in there. I hope everybody else has the same experience as I did.

Lt Arnold was amazingly patient and understanding. I appreciate not all officers have life…read moreexperience knowledge to know everything and there is a constant learning curve. To know the rules of SACRAMENTO DMV Is different from Local DMV there is a " Time Lapse" issue that Unfortunately Lt Martinez was naive too. I have always supported Law ENFORCEMENT as I have 5 Uncles/ Aunt, & cousins serving LAPD. You place your lives on the line EVERYDAY without the guarantee of returning home. I'm sorry for Blasting you Lt Martinez, as perhaps you too were having a bad day. Thank you for all you do in Keeping Palmdale Safe.

There dispatch is absolutely horrible. There is a white lady there that takes a lot of the calls…read moreand every time I've had to call 911 and get her, she is condescending, she prolongs the calls, she clearly doesn't care to help. You will NOT get the help you need going through this department and especially their dispatch. They are absolutely horrible. I can only pray that these people that think everything is a joke and don't take their jobs seriously, are subjected to the same vial things in life that we are. Your family's as well. Just horrible. Protect and serve no one but yourselves. God be your judge!!!!!!

If you need to get anything from this office, make sure that you have an appointment. Making an…read moreappointment is very easy. I was able to go get my sons birth certificate. People start making a line before the doors open, so be ready. A guy does come out with a clipboard and ask you if you have an appointment, if you don't then you can scan the code they have outside. I was able to go in, I was in line waiting for my turn. Once it was my turn a lady helped me and she did not look happy. I get we all have our days, but this is your job, and customer service is important. I recently moved to the AV and I've encountered so many rude people at different businesses. I walked to the window and I said hi! She was very serious, she looked mad and was very rude. Mind me, everyone who goes here is paying for these services and it would be nice to get treated with respect.

I had no other option but to go here for a copy of my marriage certificate. The security guy at the…read moredoor told me to make an appointment before going inside. The webpage on my phone was working very slow and the website is not intuitive at all. I asked security for help and though he helped me, he had an annoyed undertone; um okay. I finally get inside and the lady at window 4 looked so unhappy and unpleasant. Not so much as a Hi or asked what I needed. I let her know I needed my marriage certificate and showed her the confirmation on my phone (it had a barcode and assumed she needed to see it?) She was like, "I don't need your phone" - and I'm thinking to myself, had she greeted me and asked me what I needed FIRST then maybe that would have helped? lol What's with the rudeness and attitude? Overall bad customer service here - security guard and clerk lady clearly hate their jobs. Quit your jobs people if you're miserable, it's that easy!

Very pleasant visit at the Lancaster DMV!…read more It was time to renew my driver's license and I chose this location. The parking lot is large and a big beautiful American flag waves with a California flag underneath it on the flagpole. The building looks contemporary and was very clean inside. Lots of seating. There's several postings as you enter with QR codes to scan so don't forget your phone! You'll need to scan the QR code to get in line. If you have an appointment, like I did, you can bypass the line and click the link inside the reminder email that the DMV should have sent. The visit was quick once I was called up for a confirmation of my application, visual test and a new picture. Everyone was friendly including the female law enforcement officer, who helped me find the link in my email! Would return to this location for a friendly and stress free DMV experience. Thank you!

My name is Liliana Castro, On my visit today July 13 2025 at 3:00pm at window #25 I had a very…read moreunpleasant and humiliating experience by an employee of the Lancaster DMV . Her name is Aqua, an African American lady. I was there for a simple drive license renewal . She asked several times if I had a passport which in which I responded "NO". She raised her voice in a very arrogant and defiant manner as if I didn't understand her question. She then proceeded to enter information onto the computer then when she must of realized something on my profile she expressed the follow statement "MAN YOU HAVE A DRIVERS LICENSE FOR UNDOCUMENTED PPL! " This made me feel humiliated angry and confused all at once, I find it derogatory and lack of professionalism form this employee which was rude and disrespectful. I truly hope some disciplinary actions are taken towards this individual, as she cannot be unprofessional, rude and disrespectful! My kids and everyone around us heard and that a shame SHAME ON her. All the uncomfortable looks , gestures the postures the yawning and murmuring with her African American coworker made my whole experience the worst ever. So unprofessional.

Professional, understanding, kind, and efficient. Recommended, 10/10. Thank you, Michael, for…read morehelping me and my client!

Excellent job with no hassle. Professional, business type attitude. No BS. I don't know what else…read moreto say but yelp won't let me post without a certain number of words.

I'm only giving the customer service rep MeKia a 5 star! She was exceptional with her patience and…read moretone through my entire call. She went beyond her duties to help me . I am very grateful for her picking up my call. Thank you! As for the location , it's rough just to go into the place can be challenging because you have to get pass the metal detectors and it is jammed pack(wall to wall on most days) and not enough workers which can make them irritable toward you. You really have to put your mind in a spiritual place before entering..... The call center is always experiencing a " high volume " of callers and if you get through,be prepared to wait more than 30 min before a rep is on the phone.

Well. They can get off their lazy ass and do their job i had a re certification phone interview…read moreview today they never bothered to call me back they gave me two reminders to be by the phone but they dropped the ball

Some hot tips: 1) The office closes 12-1pm for lunch, you…read morehave to wait outside until they open again . This was not on their website. 2) Street Parking only. Meter maximum is 4 hours 3) If applicable , fill out applications online in advance 4) Schedule an appointment in advance 5) Bring cash to avoid surcharge ($1.75 I think?) otherwise you can use credit card. I didn't book an appointment and showed up at 12:15pm. But after waiting outside in line for 45 min they had my business taken care of in 5 minutes ! Amazing!

Don't bother calling them to get a question answered. All you're going to get is a recording with…read morehours, address, etc. For some reason this location opens up later than other LA County Service Centers. I'm not sure why. I showed up thinking they'd be open at 8 only to find out they opened up at 8:30. Why? I'm not sure. Be advised there's a good chance there's going to be someone out there asking if you are there for anything related to registering a business. He's very friendly, but he's not with the county. He's there to hawk his company that will help you with anything legal in regards to your business. I came in to get my son's birth certificate. The young woman who helped me out was once of the nicest government employees I've ever dealt with. I was dreading getting the form thinking it would be like going to the DMV, but once they opened, the line really moved along. And like I said, the service I had was A+. If I ever need any other forms, this will definitely be the location I go to. I'll just be sure to get there knowing they'll open at 8:30. Not 8.