Excellent Service I went not knowing what to expect based on…read moreothers reviews. I needed help and a very nice lady Ms Martell was very patient and was able to answer all of my questions.

The office is appointment only which makes things a lot better. No more waiting in line for hours…read more Call the office 866-964-1725

Customer service rep MS. FLORES- YOU are extremely rude,…read moreyour tone and attitude is very uncalled for. You said you have been in customer service for over 20 years and every customer appreciates the way you explain things and they have a great customer experience with you, well I wish that was what I experienced with you today instead I got a rude, argumentative customer representative with an attitude all because I asked a simple question I'm not sure if he didn't like what I said or whatever I said made him snap on me because after my question our conversation took a left turn and he got very rude and mean with me. I cannot believe the way he was behaving on the phone with me this way I asked to be transferred to another customer service representative. I understand the customer service representatives have a lot on their plate right now but you still need to speak to people with respect and kindness. The last thing I will say is- MS. Flores, if you choose to address yourself as a MS. when your voice sounds like a MAN you cannot get mad when people mistake your gender especially if you aren't going to speak loud enough or clear enough for people to understand what you are saying as I did not hear you call yourself MS until you pointed it out to me after I called you MR, not everyone will like or agree with your choice but it's up to YOU to keep your cool and stay professional at all times. You are getting paid to do a JOB and should be able to do so without your personal issues getting in the way. If someone from could reach out to me I would really like to speak with a customer service manager about this horrible customer experience. Thank you!

Sat on the phone for more then an hour and a half of wait time to literally get told to continue…read morewaiting because the don't know what's wrong with my case. I understand their busy but the most shittiest wait time for no reason.

The customer service is incredibly rude. No matter how kind you answer they have an attitude and…read moreare extremely unprofessional.

Paid bill and got charged double. Waiting for a representative for an hour and still nothing.read more

If you need to get anything from this office, make sure that you have an appointment. Making an…read moreappointment is very easy. I was able to go get my sons birth certificate. People start making a line before the doors open, so be ready. A guy does come out with a clipboard and ask you if you have an appointment, if you don't then you can scan the code they have outside. I was able to go in, I was in line waiting for my turn. Once it was my turn a lady helped me and she did not look happy. I get we all have our days, but this is your job, and customer service is important. I recently moved to the AV and I've encountered so many rude people at different businesses. I walked to the window and I said hi! She was very serious, she looked mad and was very rude. Mind me, everyone who goes here is paying for these services and it would be nice to get treated with respect.

I had no other option but to go here for a copy of my marriage certificate. The security guy at the…read moredoor told me to make an appointment before going inside. The webpage on my phone was working very slow and the website is not intuitive at all. I asked security for help and though he helped me, he had an annoyed undertone; um okay. I finally get inside and the lady at window 4 looked so unhappy and unpleasant. Not so much as a Hi or asked what I needed. I let her know I needed my marriage certificate and showed her the confirmation on my phone (it had a barcode and assumed she needed to see it?) She was like, "I don't need your phone" - and I'm thinking to myself, had she greeted me and asked me what I needed FIRST then maybe that would have helped? lol What's with the rudeness and attitude? Overall bad customer service here - security guard and clerk lady clearly hate their jobs. Quit your jobs people if you're miserable, it's that easy!

this is worst county building in the world.the people that work here don't care about your…read morewellbeing they are jealous and hate on your life. they don't even know who you are.they assume alot and don't believe in god.they just terminate you without given a reason, no letter or any thing. i am referring to the ihss program. so unprofessional they have no morales. just because god is blessing me he can bless you to just have faith. thanks a lot for being an unproductive person as a social worker . what would jesus do????

Came here for building permits, this place was clean and well organized. People was friendly and…read morehelpful. In and out within 30 minutes, the drive to here a little hectic because the freeway was so crowded. Took freeway 5 N to the 14 to Lancaster now I am here after 1.30 hrs drive.

I came in on New Years Eve so there were no lines whatsoever. The staff was very nice and helpful…read more I couldn't get through the 800 number for EDD so they put me on a direct line in the back of the building. Great resource!

I will like to report that this office are intentionally being discriminatory towards African…read moreAmerican kids by taking their applications and sitting it aside and putting Hispanic kids applications ahead of those that came before them. It's sad how they can do this to a young American child that's trying to work. My child is a victim of this. My wife had to call numerous of times until she decided to go up there and speak to someone. She spoke to a manager named Cesar he said, and she told him that they've been months and months that she's been calling and they've been saying that they don't have my Son application come to find out. It was there the whole time once my wife went down to the office and address our concerns. I feel that there's not enough race diversity that's working in this particular office in Lancaster, California. On Avenue I. Six months have passed by of them saying that they did not have my Son application both the day that my wife go to address the issue they find the application this issue need to be addressed in those that are responsible need to be recommended and retrained. It's sad that an American got to feel like they not being understood speaking English because of the individuals that's working in these places are treating us like we're foreigners.

California Code of Civil Procedure - CCP § 430.41…read more In California, before filing a demurrer, the demurring party must "meet and confer" with the party who filed the challenged pleading. This involves a discussion, either in person or by phone, to attempt to resolve the issue without court intervention. The meet and confer must occur at least five days before the responsive pleading is due. The defendant's attorney lied and said she tried to reach me by phone! The demurrer automatically gave her 30 days more to file her answer to my complaint. I checked my cell phone records for a call from that attorney, and there was no record of a call. I called the attorney and asked her to send me her phone record. She sent me her phone record, and the call was only 4 seconds long! She dialed my number and hung up immediately. She didn't have her answer ready so she lied in order to get 30 more days to respond. She committed perjury, and I charged her with perjury in my complaint! The clerk at the Antelope valley courthouse accidentally filed the limited case at their courthouse. Michael Antonvich in Antelope valley does not handle limited court cases, so the case was transferred to the Spring Street courthouse in Los Angeles. The commissioner that heard the case was not interested in the fact that the attorney committed perjury! My case was against a government agency. When big money government agencies are involved, the lying crooked judges and commissioners will take bribes! I am sure most people have watched Judge Mathis. He has thrown out many cases for perjury! In fact, under this civil code perjury is mentioned!

This is beautiful... new... clean... free parking…read more I understand that most people come here for not great reasons. I came to visit friends that weren't going to trial so I can say - listen, if you have to go to this courthouse... you have no idea what a hassle it is to go to other courthouses in LA County. This one at least has parking, friendly and helpful staff and a very new, clean facility. I also felt safe there. It's hot as hades there but... that really isn't the courthouse's fault. You're in the high dessert. Bring sunscreen. I got a tan just driving there.

Don't come here to sign up for community service they take there lunch break frm 11-1read more

Quick and easy depending on the cause for going there.. The self help can be confusing and…read morefrustrating but definitely helpful. That department may turn into an all day experience. I try to avoid going to the courthouse at all costs lol

Every time I call for service, there's no one available to even take a basic report for stolen…read moreproperty. That's unacceptable. Taking reports is the bare minimum, and this department can't even do that consistently. It's clear the problem isn't the public--it's how the department is run. Stop being overly selective in hiring and start getting people in the door who can at least handle reports and basic calls. Not every situation requires a sworn deputy. Hire civilian staff, train them, and let deputies focus on actual crime. Right now, it feels like resources are mismanaged and the community is left without support when it's needed most. If you can't respond to basic calls or take reports, then what exactly is the service being provided?

YOU GUYS SUCK! How are you going to send police officer to the hospital to give a person who broke…read more3 ribs, punctured lung, broken hand, broken knee, fractured shoulder bone a ticket for no motorcycle license without investigating! I HAVE A LICENSE HE DIDN'T EVEN ASK JUST WROTE THE TICKET IN MY HOSPITAL BED. HORRIBLE OFFICERS AND no sympathy I don't see why anyone would want to work for your horrible station!!!

It was good when a visit my son.the first time was good.because I live in LA county.the staff was…read morevery. Nice.very helpful.

It's unfortunate that I have to visit my father in prison. This is the second facility I have…read morevisited him at, and this one looks and feels like an exact copy of the Pleasant Valley State Prison. I'm not too familiar with the prisons of California, but if they are all like this, the process for visiting inmates should be a fairly painless one. Only people visiting inmates are allowed on the property, meaning that you can't have anyone waiting in a car in the parking lot. Also, they do have a dress code, but the most important thing to remember is to not wear denim. They check your I.D. on the way in, as well as on the way out. They are strict about this rule, but they are gentle in enforcing it. Located in the parking lot is a bungalow for the Friends Outside company. This is a place where you can leave your personal belongings that are not allowed on the prison grounds, including your phone and wallet, and they will also provide you with clothing if the ones you're wearing don't meet the visiting criteria. The woman I talked to in the bungalow is very sweet, and it's clear they are very empathetic towards the people who visit them. The guards in the visitor are very friendly. They were very helpful, and amazingly keep their cool when faced with upset visitors. The process goes by very quick if you have an appointment. If you don't, you could be waiting there for hours. Only dollar bills are allowed in the visiting area, and I had to learn this the hard way, seeing as I only had a five-dollar bill on me. They have a change machine that doesn't work, and apparently hasn't worked in a long while. After walking through the gate and onto the prison grounds, a guard noticed that I was lost, and very happily showed me the way to the visiting area. The visiting area was packed on this specific day. Prisoners work to clean up the area, the tables, and to make sure people are comfortable. They have vending machines lining one wall, and a photo area in the corner of the room. The guard at the front was nice, not only to the visitors, but to the inmates as well. When it comes time to leave, they give you a few more moments to say goodbye, instead of ending the visit abruptly. This prison understands the basic human needs of everyone involved, and the people who run it are doing what they can to make sure those needs are being met in the best way possible.