Jason was great. Gave me a call to confirm. Gave me another call that morning with an updated ETA…read more Listened to what was investigated so far. Quickly came up with a solution that fixed the problem and saved me money. Job done with high marks. 5/5 stars, would hire again.

Their website indicates they service Bosch washing machines. I messaged them at night as my Bosch…read morewasher stopped working. I called in the morning again told they work on Bosch, and then 2 hours later I receive a text stating they do not. A total waste of time and complete misrepresentation of their skill set. NO stars in my experience

Repairman here within 2 hours. He has to order a part and will be back in a few days. Alex was…read morequick to diagnose the problem. He was efficient and very personable. I recommend this company.

Quick response even on a weekend! Jo was great! Would recommend CLT Appliance repair to anyone…read moreneeding help fast

Fantastic experience and service! Technician came out to check on my leaking washing machine right…read moreaway, arrived to my home on time and was very thorough and diligent in the work he performed! I highly recommend Amazing Appliance Repair and will hire them again for any future appliance repair needs!

Andrei was prompt and thoughtful. And ..., he repaired my refrigerator! I recommend him highly.read more

Alex was prompt, professional, very knowledgeable, and identified the issues with our refrigerator…read moreand repaired it that day. He was very patient with my questions and explained everything thoroughly to me. I highly recommend Appliance Repair Guild and will call them again when needed!

Alex did a great job fixing my Samsung dryer! He was reliable and reasonable. I would highly…read morerecommend him for any appliance repairs.

Super quick to get my dishwasher repair scheduled. Jey was really thorough and got everything fixed…read morein under an hour!

The technician's delayed arrival prevented my direct supervision of the repairs. Consequently, I…read moreentrusted my son with overseeing the service. The technician worked for approximately one hour and requested payment, at which point my son remitted $439.00. Upon the technician's departure, it became apparent that no repairs had been completed. Subsequent communication with the service provider indicated that a follow-up visit would be necessary. A new washing machine, comparable to my current model, is valued at $600.00. Currently, the appliance is causing significant leakage, resulting in water damage to the floor. I suspect that the technician may have exploited my son's presence and failed to ensure the completion of the necessary repairs. Beware of these guys

Technician Oleksandr inspected my washer for approximately 20-30 minutes and concluded that the…read moreissue was the spin basket assembly, stating it would cost $800 to replace. As any reasonable customer would, I asked for a breakdown of the cost and an explanation of how he determined that this specific part was the cause of the problem. He was unable to explain and instead dismissed my questions by saying the washer was old. I followed up by calling the company directly and asked how the same part for a 2004 washer could be found online for around $200. The supervisor responded that they purchase parts from a "reputable website." When I explained that the part I found was an OEM part from a reputable source, no explanation was given for the significant price difference. I then requested to speak with a manager, owner, or someone higher up, but was repeatedly told that no one was available. At no point was a clear diagnosis, justification, or cost breakdown provided. This experience gave the impression that the company assigns inflated, arbitrary prices without being able to clearly explain the root cause of the issue or justify their diagnosis--yet expects customers to blindly trust them. After reading other reviews, I noticed a consistent pattern of similar complaints. At this point, it's clear the issue is not the customers.

I was referred to this company by a friend. I called Sunday and had a appointment for Monday…read moreevening. Yuri let me know when the tech was on the way of my house. The tech took off the front of my stackable washer and dryer and in less than 5 minutes said I had a loose washer belt. I asked him how he knew because he didn't run a diagnostic test or anything, he said he just did. The tech said it would cost $250 to fix it and this seemed very high to me. I called Yuri to inquire a price for the belt and a teacher discount. Yuri would not give me the price of the belt, so I quickly Googled washer belts and they are under $40. I asked why the price was so high and he said labor starts at $225 and that was baseline. I asked why that wasn't disclosed with me over the phone on Sunday and he said the company doesn't do that. So, overall a price for the belt was not provided and only a $5 teacher discount was offered. I decided not to move forward with this company. I do not recommend them and will not be telling friends to use them. I was informed, even with a receipt the cost of the product would not be provided.