Very professional and polite on the phone and especially in-person. I felt very comfortable w/…read moretheir technician being in my home and that he paid close attention to detail. I highly recommend ABC Appliance Repair.

ABC Appliance Repair came out to our house over a month ago for a basic dishwasher repair. We paid…read morea service call fee. They advised they could repair our problem. It has been over one month, and we are still without a . It has been nothing but excuse after excuse, and that is only when we contact them because their communication is absolutely abysmal. I would call the office to find out what is going on, and the office would have no clue, and I would end up getting a text from the service tech with yet another excuse as to why the repair hadn't happened. They made no effort to keep us in the loop or advise why we still don't have the repair they assured us. It has always required us to call the office or the service tech to find out what is going on, only to be provided yet another excuse. Do not use these people.

Technician did an outstanding job! He made the whole repair process easy. Will definitely use thia…read morecompany again. Good service!!

Perhaps the best client experience ever. Call in was easy and my issue had immediate action taken…read more Friendly and polite. Tech was awesome - prompt and on time with a call ahead, friendly and 100% professional. Went over and above - showing me things about the product I was unfamiliar with and ensuring I know what the repair plan was. then excellent follow up.

They will always help you here.what a pleasure dealing with someone not looking to rob you!!!read more

Had an excellent experience with Marcus. He was outstanding from start to finish--friendly, clear,…read moreand responsive. He arrived right on time and was incredibly thorough, taking the time to explain the issue and ensure everything was working perfectly before leaving. Professional, reliable, and attentive--highly recommend!!

I had originally posted a one-star review based on my experience with how CLT Appliance determined…read morethe pricing for my recent service and how that pricing was communicated to me. After posting my review, the manager took the time to personally call me and send an Email providing a detailed explanation addressing the reason for the significant price increase. Because of the way CLT Appliance handled my concerns, I want to update my previous review. My original concern was regarding the pricing of a repair and the inconsistent explanations I received about why the cost had increased significantly compared with my previous repair and a recent quote from the company. I want to be clear that my concern was not with the technician. He was professional, courteous, arrived on time, and completed the repair well. After reviewing my feedback, the manager from CLT Appliance reached out to discuss my concerns. I appreciate that the company took the time to listen and address the situation rather than dismissing my feedback. I also appreciated that my initial conversation with the manager's assistant was escalated and handled promptly. The manager reviewed my concerns, provided additional clarification regarding the pricing, acknowledged my frustration, and worked with me to resolve the issue. CLT Appliance ultimately refunded the $125 difference that was the source of my concern. I appreciate a company that is willing to listen to customers, take accountability, and make things right. While my initial experience left me frustrated, the way CLT Appliance responded afterward demonstrated a commitment to customer satisfaction. I also want to again recognize the technician who performed the repair. He was professional and did excellent work. Thank you to CLT Appliance for taking my feedback seriously, following up, and resolving my concerns.

Service tech arrived quickly and was very quick to diagnose. Needed a part (control board, isn't…read more that always the case?) Tech returned two days later, fixed washer quickly. As far as value, it cost $400 to fix, a brand new washer, exact model was first sake at Lowe's for $480. So hard to say if it was worth cost. Which the current washer is under 2 years old.

Fantastic experience and service! Technician came out to check on my leaking washing machine right…read moreaway, arrived to my home on time and was very thorough and diligent in the work he performed! I highly recommend Amazing Appliance Repair and will hire them again for any future appliance repair needs!

Andrei was prompt and thoughtful. And ..., he repaired my refrigerator! I recommend him highly.read more

We had a great experience with Brian. He did an excellent job replacing our unit and got our…read moreheating and air conditioning system back up and running smoothly. The system is working well, and everything was done with care and attention to detail. Brian kept the work area inside our house clean throughout the process, which I really appreciated. Communication was also great--he kept me updated via text or phone call about his arrival time for our first visit and his follow-up visit for installation. He was respectful and courteous while in our home, making the whole experience stress-free. I would definitely recommend his services to anyone needing HVAC work.

Had an issue with my A/C and reached out to Fuse HVAC. He was able to come out quickly, diagnose…read morethe problem, and clearly explain all of my options without any pressure. He was professional, friendly, and kept me informed throughout the entire process. I really appreciated the honesty and communication, and I'll definitely be using Fuse HVAC for any future heating and cooling needs.

Highly recommend…read more Great communication, great service, and honest fix. Thanks Victor.

I have required the services of the Appliance Doctor several times over the years for various…read moreappliances, most recently a clothes dryer that stopped heating. I have consistently found Viktor to be quite responsive, extremely thorough in his work, highly respectful of my property and my family, and reasonably priced. These days, when I have a large appliance problem, there's no decision to wrestle with -- I immediately contact the Appliance Doctor.

This is one of the most fair, honest and prompt businesses I have worked with over the years. A…read morecustomer focused approach that enables you to know that your best interest in mind. Highly recommend.

They stand behind their work and honor their warranties. We had a recurring problem and Ron the…read moretechnician came back and fixed every thing ok!