Dr. Jerry Bock is awesome, as is Crystal, his Dental Latest equipment, wonderful chairside manner, explains everything. Takes my insurance. You can't go wrong - strongly recommend. read more

I have been a repeat customer for 15+ years. Dr. Bock is incredibly knowledgeable and professional. They are all so friendly and you feel you are a priority to them. Highly recommend. read more

Dr. Bock has been my dentist for over 10 years, and I'm very pleased with him. He doesn't look for problems that are not there, and is very upfront in explaining your dental health. Everyone is very friendly, and staff turnover (in my experience) is very low - I've had two hygienists in the time I've been there. They are quite skilled with a light touch, and being able to establish a rapport makes the experience that much more pleasant. Easy street parking and flexible scheduling with evening hours if you need them. read more

I'm not one to write reviews (negative or positive) but I feel compelled to voice my opinion and warn new patients of the service at this dentist office. In May of 2023 I originally had gone into get a tooth removed--but after x-rays and "comprehensive evaluation" I needed to get some tooth fillings done and renew other tooth fillings. On the day of getting my tooth fillings Dr. Bock realized I actually needed a root canal done. Amazing! So much for the almost $150 "comprehensive evaluation" and $200 x-rays. He suggested I go get my root canal at another office and assured me that my insurance would cover for that procedure and the crown he would later put on. All lies. Obviously, Dr. Bock and his then front desk assistant didn't care how the procedures were going to get covered as long as they got paid. Turns out I actually had to pay nearly $2,000 out of pocket for both procedures--given that Dr. Bock confirmed that my dental insurance would be able to cover it, with little out of pocket expenses on my behalf. 8 months later I get hit with $750 bill from Cityview Dental Arts, communicating that my insurance was maxed out. I will say, I am disappointed in myself for trusting this office and not heading out the door once I heard those outrageous prices. If you're looking for dental care in the Wicker Park area go to another office. There are several options in the area that won't bleed you to death and will actually take the time to correctly examine your situation. Mind you I initially went in to get an extra tooth removed that was very uncomfortable. I had to pay an extra $800 out of pocket for that at a different office suggested by Dr. Bock. All in all, I paid nearly $4k for an overpriced service. Do yourself a favor and do not waste your time and money there. Never coming back. read more

I had been going here for a while for regular cleaning when deciding to use him to replace 2 front crowns. BAD IDEA. This was years ago - but I still have terribly negative feelings toward him, as I remember what happened vividly. He installed the front teeth incorrectly, apparently he used the wrong glue. At one point I was at work and my front teeth fell out. After he used the wrong glue, he once again used the wrong glue, and then the teeth got stuck (when it was supposed to be temporary)... I remember sitting in his chair while he tried to pry them out. In fact he chipped one of the teeth, which you can still see near the gumline - having someone pry teeth out of your mouth is neither fun nor painless. I definitely left that day in tears and never went back. And now I have Chicklets as front teeth, and I have had a lisp since he put these in. I've been afraid to go anywhere else to have his work fixed. When I was a teenager I endured numerous oral surgeries yet never, ever had any problems with going to the dentist. Dr Bock has changed my perception of dentists and now I am much more wary. AVOID at all costs for any cosmetic work!!!! read more

Avoid this dentist if you are looking for basic, QUALITY dental work. I will never use this dentist again. After spending tons of money on getting a new crown ... it was not put in correctly. I had problems with it for a few months after the work and went back a few times to explain that something didn't feel right. And all I got was a lecture on what I was doing wrong from Dr. Bock. I ended up visiting 2 other dentists who told me this was not good work and should be re-done. So I went back to the office and they agreed to fix it. This was mainly because of the efforts of Andrea who was pleasant work with. I question Dr. Bock's expertise for basic dental care. It seems he may be more skilled in doing dental aesthetic work based on the reviews posted. This dentist is not for me. read more

I took a chance on this office a few years ago for a cleaning and will not be going back. My cleaning was great, office was nice, the staff (all pretty young ladies, lots of them too) were pleasant and the doctor was friendly. The negative was the shocking pricetag. A cleaning, x-rays and general check-up was the most expensive I've experienced in the city dentists I have used. I also went to Cityview because I lost a filling. I ended up going to another dentist who repaired it for $75. Cityview started talking about root canals for thousands of dollars. A bit extreme. The cheapest option to repair my lost filling was somewhere around $1000. I like giving my business to locals. I gave them a shot but wish I hadn't. I give this business 2 stars because I steer my friends away from this dentist due to the crazy prices. read more

I highly recommend Dr. Bock. Trust is so important when finding a dentist and Dr. Bock is never one to do work he doesn't wholeheartedly believe is necessary. The work he does is truly art- he's put crowns on me that are mistaken for real teeth. I live in EvanSton now and will continue to see Dr Bock bc of the quality of work he does and the trust I have in him. It's also a bonus that the office has a great vibe and they use all the latest technology. read more

I cant give them any lower starts so they get ONE. The office manager here is a snotty rude woman who seems to have no idea as to how to treat someone in a tremendous amount of pain. I called them and scheduled an appointment to have a tooth pulled. I traveled from the south side of Chicago and was at 8-9 of a 10 scale of pain. I was almost crying as they made me fill out all their forms, and they allowed me to fill everything out, BEFORE they decided to tell me they had no dentist. Had I known I wouldn't have wasted my time. The office was beautiful, I will give them that, but that also explains why they are so expensive. So here I was, almost crying, no cell phone, nor no computer to try to even find a dentist, Not to mention the cost of driving back and forth. Which I had to borrow the 200 bucks to get this tooth pulled. This dentist must not be too professional either, as any professional dentist, would alert their office if they aren't coming in, or if they are late. The office manager said I could wait till about 3 pm, "to see if the dentist is coming in" She started talking about MY attitude, but it goes to show, if they were any kind of professional office, they wouldn't allow someone who traveled 1/2 way across the city to be high and dry. Which is how sh decided to leave me. I hope the Dentist ends up reading this, to know how i was treated and how I was left to fend for myself, because of the inadequacy shown by this office. Sometimes a client only has a perception of an entity, by the conduct of it's personnel, my perception is to post this to let others know, when you go there, you will probably be left to fend for yourself, as they have proven they arent here to assist........ read more

When I first went to Cityview Dental, I explained that I was TERRIFIED of doctors, dentists and suffer from Trypanophobia (fear of needles). Anyone that knows me, understands I'm not joking about Trypanphobia. Being new to Chicago, the previous two dental places hurt me big time...only to set my fear in even more. For me to voluntarily go back to a dentist is a big deal. Dr. Bock did a wonderful job explaining procedures to me in simple terms that I would understand. He even took a piece of paper to draw a simple visual of what he was looking at and why anything would be needed to be done. Goods: * Comfortable/relaxing environment. I don't feel like I'm walking into a dental office. * The entire staff has been absolutely wonderful in putting up with me. I know I can be a bit of a challenge when with the tons of questions and second guessing on what they are doing. When I'm scared, I do that. I'm getting better! * Sedation dentistry. They do prescribe Lorazepam. People respond to Lorazepam differently. For me, it doesn't knock me out and I do know what's going on, but I'm at complete ease with sitting in the chair and will take shots without freaking out. * The staff. Everyone has been wonderful. Thank you Laura and Ursula for being patient with me. So far, I've had one crown and a few fillings done. No complaints. I've been going here for almost 2 years and glad I found them. read more

To bad no 6 stars. Normally when a place tells you you've maxed out your card, "sure its my insurance card", on the 2nd visit I don't expect to write a glowing review. I went in being completely horrified of dentistry and most doctor type things. Dr. Bock did do an amazing job at picking up on my need to know everything that's going to happen and how it all works. By the end of the day he had told me everything he did, everything that needs to happen, and why I will come back until everything is back to health. I went in for a crown because my tooth had broke in half the work was done quickly, comfortably and with every care taken. I got a full examination of my teeth by a hygenist Melissa and that was also done extremely well. I give the place 6 stars for comfort, cleanliness, and truly modern equipment. The staff 6 stars for everyone from cashier/scheduler to assistants and hygenists being the most professional and relaxing people to work with. The Dentist 6 stars for explaining exactly what I wanted to know and for doing a top quality job on my crown. read more

If ever a dentist office could be compared to a party, this would be that office. Andrea the receptionist is the quirky queen of the front desk. She knows her stuff about insurance, and while she can sometimes come off a little rough, she knows her job and is neat. The office itself is decorated with large oil paintings by Dr. Bock, and each exam chair faces a painting of a window overlooking the lake. Hilarious. The waiting area is plush enough that it's actually nice to hang around in, and includes a mini-fridge packed with beverages and fruit. They try to schedule you with the same hygienist if possible every time, which is really nice. Sadly, it seems like the hygienists are constantly getting married and moving out to the suburbs (this has happened twice for me), so there is a bit of a high-turnover feeling. Dr. Bock is great. He's the first dentist I've ever had who bent his masked face over to look in my mouth, and I started giggling because he had chocolate breath. He told me about the swinging Halloween party they'd had that weekend. I came to the next years Halloween party, and there was in fact a keg and bar set up at one end of the office, the walls were bedecked in black plastic and decorations, and there was karaoke, IN THE DENTAL OFFICE. So, swinging-good parties aside, the care I've had here has always been gentle and thorough, and they have been really understanding in the past when I'd had to defer treatments until I had enough money to pay for them. Dr. Bock even gave me a free exam and advice when I broke my porcelain crown while unemployed. The office hours run the gambit from really early morning on Fridays to way late in the evening most other days, so I've been able to have an appointment and not take any time off from work, which is groovy. read more

Unfortunately, I am an expert in getting dental work. I've been a patient of at least 10 DDS's in my time. I had braces for 7 years and was told at an early age that my teeth were prone to decay. My dad has a mouthful of work. And yeah, I'm a sucker for sweets! I had an amazing dentist in my home state who put many hours in my big mouth. After a handful of horrific dental experiences in Chicago, I got a few recs on where I should go. I went. I was not impressed. For awhile I flew back home when I needed work. That's how much I 'hate the dentist'. A few years ago my husband raved about Cityview and I thought I'd try my luck again. Good googly moogly, I couldn't be happier. Why? - A friendly staff and kind/chill/skilled hygienists who made me forget I likely have the most jacked up mouth east of the Mississippi. I cringe inside as I open wide and Laura turns on the bright light.. why'd I wait so long!, this is gonna hurt, how much work will I need?. Immediately I calm down as I remember how effortlessly and professionally she always cleans me up. -Dr. Bock is not only personable and easy going. I trust him. I have faith in his motives, his recommendations, and his work. Enough said. Its just that simple. After all I've been through (including crying in a "Little Shop of Horrors" and realizing a tooth was just ground to a nub without my knowledge) I just don't see that I could be in better hands. I can't recommend this place enough. Its the kind of business that gives me faith in humanity. For real! read more

Dr. Bock is awesome. I come from a long line of bad teeth, and recently had to go through the implant process a second time for a front tooth. Dr. Bock has a great aesthetic eye, and my new front tooth and porcelain veneers on the surrounding teeth look AWESOME. They did a great job of whitening and shaping my teeth so that they look realistic but good--not like some Hollywood people who have chiclet teeth. I've recommended Cityview to a number of friends and will continue to do so. Even though we're moving to north Lincoln Square, I still plan to come down to see Dr. Bock for my dental care. read more

I love going to the dentist! Dr. Bock and my hygienist Lily are awesome. It's state of the art equipment and staff. The atmosphere is welcoming. Plus they have a great halloween party every year. Check out the photo album next time you are there. read more

This is a wonderful office. I arrived a few minutes early to fill out paperwork. There was a little kid literally running around in circles and screaming at the top of his lungs. Seriously, someone control that kid. Fortunately, my hygienist took me back right away. She took x-rays of every single tooth, I've never had that done before. I booked a follow up appointment for a few weeks to have some work done, I hope that kid isn't there. A previous reviewer mentioned the chatty staff. Well, I'm not going to lie. The entire staff was circled around the reception area talking when I came in. It took about 30 seconds before someone realized I was there. What Cityview may lack (slightly) in customer service they make up for in every other area. If it weren't for that screaming kid I would have given them 5 stars. read more

I cried out of anxiety and fear the day I called to make the appointment for a cleaning. I cried when I showed up. I met Katie (my hygienist). She was very sweet - started with the x-rays since it had been 10 years since I had been to see a dentist and she thought she would start with the easy stuff. That 10 year gap was due to fear of dentists and dental procedures. Between her and Dr. Bock, I finally stopped crying. I was still very very nervous, especially when I heard about all the cavities I needed to have filled. However, by the time Dr. Bock was done with the 3rd filling, I felt comfortable enough to come back for a 4th without crying or being upset. THANK YOU THANK YOU THANK YOU. The staff worked with my insurance company and worked around my yearly insurance limitations to create a treatment plan that made logical and medical sense and didn't break my pocket even though they were out of network. They didn't try and sell me anything I didn't need. I don't cry thinking about the dentist anymore. You wanna know what is the best part, though? The treatment plan - and I'm only about a third of the way through - already has my teeth and gums looking noticeably healthier then when I started. I can't believe that I'm saying it, but I freaking love this place! read more

I love this place. Dr. Bock is an amazing dentist, his hygenists are all super nice. Andrea at the front desk is a sweetheart, so is his assistant, Ursula. Jillian used to be my hygenist but she is currently travelling the world so I had a new girl last time and she was good too. I never plan on going anywhere else and recommend all my friends here. Dr. Bock is fun yet professional and always makes a trip to the dentist something to look forward to, rather than dread. read more

I've never been good at going to the Dentist. It's scary, it's my mouth, and it always seems cold and weird. I don't like hearing that I have early signs of gingivitis... from a complete stranger... who... yeah, the Dentist sucks... except the people at Cityview Dental Salon. Located just East of Western... very near Lazo's for that post dentist burrito, this place rules the school. I was able to watch everything going on in my mouth on a screen just above in the corner of the room... couches in the waiting room that are bigger and more comfy than the ones I grew up with (No offense to my parents or the 80s), and Ludacris blaring on the sound system. I was nervous at first and Dr. Bock knew it, but by my third visit, I feel like I'm visiting friends. After every single detail was explained to me, I felt at ease... I highly recommend Dr Bock and his team (Yay Jillian!) to go in your mouth and work their magic. How often to do get to listen to the hottest rap jams while getting your teeth polished? I now have perfect oral health and Jillian has convinced me to never play Russian Roulette with my teefs again. PS-- See you at the Halloween Party at the office! read more

This is my favorite dental office I have ever visted...Dr. Jerry Bock was a straight shooter and a really nice guy....I had some serious dental issues, and I'm getting ready to switch jobs, so I had limited time to utilize my current insurance....I called City View and told them my situation, they got me in THE SAME DAY. I also really like their hi-tech imaging system...they take digital pics and x-rays inside your mouth, and display them on a flat screen right in front of you, so you can see exactly what they are talking about while they work on you...its really cool. Bottom line, I highly reccomend this place to anyone who does not currently have a dentist in the city read more

I've only had one appointment with Dr. Bock, but I have to share my experience. I have been experiencing jaw and tooth pain because my bite is off. I've had 6 caps put in in the past year, and it's very hard to get those to mesh well. I also grind my teeth pretty severely, which contributes to the pain. Dr. Bock said that with my case, the less dental work we do, the better -- he wants me to keep what is left of my natural teeth as long as I can. This is a sign of a good doctor: he is not pushing a financial agenda on me. Anyway, he filed down a few sharp edges on my teeth (they must have been very minor changes, because he was never on a tooth for more than 3 seconds), and instantly my pain went away. I never cry, but I literally teared up from happiness. On top of this, he didn't charge me for this adjustment -- it was small enough that I just paid a standard consultation fee. Also, I called them at 1 pm today and they let me come in 3 hours later! I found my new dentist! read more

Dr. Bock is extremely talented and very nice. I feel 100% taken care of whenever I visit the dentist-whether it be a simple cleaning or a crown. All of the staff are very friendly and extremely competent. I would, without a doubt recommend Dr. Bock as your dentist. You just can't go wrong with this place. I have been going there for over 3 years and have never had a negative experience. read more

I found this dentist office randomly through my company approved website. It's a match made in heaven. All the hygienists are very friendly and accommodating. Same goes for Dr. Bock. I've never had a Dr. come into the room with torn Diesel jeans and a trendy t-shirt. The guy is in his 40's and he's also in a band on the side! The music in the office is usually a good indie station on an XM channel, but I'll hear my fair share of the top 5 rap hits while I'm there as well. This is a far cry from your average pastel wallpaper, mean receptionist, elevator music office. Make sure to grab a free chapstick on your way out! I love this place! read more

The good news? It finally healed, the bad? This place. I was a patient here for several years, until Dr Bock spilled chemicals on my face and left 1 large and several small burns on the side of my face that took months to finally heal. The staff is nice, however Bock seems to rush and spends too much time bantering with the office ladies instead of focusing on the task at hand. After having a tooth filled, I paid my balance and left, only to look in the rear view mirror of my car and saw foaming junk on the side of my face, was very annoyed since Bock, his assistant, and the office manger let me walk around with all this crap on my face. After several minutes as the Novocain began to wear off it became apparent this chemical was toxic, and really started to burn, by the time I had gotten home it had burned the first layer of skin off, leaving an pussing oozing mess...Nice.. To sum up: -Staff rushed to complete procedure.. -Staff(several) don't bother to tell you there's an acid on the side of your face. -When contacted Dr and Staff play dumb, acted like it was something I did. -Dr Bock has nurse call and check-up the next day, instead of himself.. -They agreed to refund my money, not to charge my insurance and provide a copy of my records.. -They kept my money, charged my insurance and never sent me my records.. read more

The cleaning was professional and amazing - the rest.... Eek. I have been thinking of writing this review ever since I sat in the dental chair at Cityview . As I lay there with my mouth pinned open, Dr. Bock and his assistant were yakking back and forth like they were auditioning for hospital show in a surgery scene. Did I need to know the weekend hoo ha details of the assistant and how high her heels were, how much she drank and who she kissed??? Did I need to learn of the many 'gorgeous' wives Bock had under his belt and how the women are lined up to date him? I came here for dental care - I came here to have my teeth tended to and to be taken care of as best as one can be cared for in a dental situation. Never mind looking cool and thinking your are cooler - flirting with your assistant and going on about yourself. Patients do not need to hear about your gossip and be there as an audience. HELLO - no thanks. Lots of other great dentists in this city. I will take my pearly whites elsewhere. read more

(Please note that this review is not for dental work.) Few things get on my nerves more than unsolicited junk mail. I HATE JUNK MAIL. So when I get something in the mail that I don't want to receive, I simple call to politely have my information removed from the database. I have gotten several postage-paid glossy fliers for Cityview Dental Arts in the mail in the last few months. I get multiple fliers addressed to myself, as well as former roommates. I have called Cityview Dental Arts each time to ask that they remove my information from their list. The girl who answers the phone always takes my information and says that they'll take care of it. At least...that's what she's telling me anyway. I just got my mail and found 2 fliers for Cityview Dental Arts. I called and said "Hi, I'm calling to have my information taken off your list" and the girl who answered the phone (Ursula, maybe?) was SO RUDE. She asked my name, then snapped "Okay I'll have that taken care of" and the phone clattered as she hung up on me. I immediately called back and politely asked if she needed more information than my name and explained that I've never been a patient of theirs and that I'm getting multiple fliers to my address. She was so snotty and irritated and told me that I'd have to "take that up with your utilities bills" because "they sell your information". I said "Oh, so you buy information from utility companies?" And she said, "No, they sell it." It was obviously not something that she gave two shits about, so I gave up. Based on this experience and the way their receptionist treats someone who is receiving promotional material...I would never give this company my business. read more

Dr. Bock is an awesome dentist. I've always been sort of dental-phobic but tried his office because it was close to my apartment. What a lucky choice! The office is so nice and comfortable, it almost seems like a spa. Plus, the staff are so cool. Every time I go we chat about celebrity gossip and they must take notes after every visit because they remember details about my life, work and family. It's just a fun environment with a great atmosphere. He has the latest technology (digital x-rays, laser whitening) and one of his staffers does spa treatments (facials, etc). I've recommended him to a few friends and they've also loved the office. read more

With a great staff and an excellent "chair side" manner, Dr. Bock's office is an excellent place for any dental procedures you need.

Such a great dental experience. Advanced technology. Less discomfort in the dental chair. More focused on prevention of future problems. Nice office. Good hours. read more

If you don't mind stepping into a real life version of the show Nip/Tuck, dental version, then make sure to switch dentists immediately. Technically speaking, Dr Bock and his staff are fantastic. read more

I had been going to my dentist in Michigan because I liked the job they do there so much. After conflicting dates and the trouble of having to drive out there, I decided I needed to find someone in Chicago locally. My roommate recommended me hers, and this location is about 3 to 4 blocks from where we live. I get here in 10 minutes walking, and they send you paperwork in the mail so that you are ready to go. They also have early office hours at 7am on Friday to accomodate people who work. I believe they also have later hours on the weekdays, too. The staff there is friendly. Dr. Bock really puts you at ease and knows his stuff. I learned something new about toothpaste and how the other stuff like tarter control is just marketing because he said that regular baking soda toothpaste would be better. I like the way the office is set up, because it feels like I'm at an actual office and not at a hospital. The office has tv screens in the corner where you can see your x-rays and teeth. I look forward to coming here again! read more

I really like this place. Finding a new dentist is trying. I'm not so willing to let strangers put sharp things in my mouth. The office is clean and the staff is great. They only are preferred with one insurance company as far as I know, so coverage is less than some "preferred providers". You get what you pay for. read more

Ahhhh, I always look forward to a visit with the good doctor. VERY friendly staff, comfortable yet professional and most importantly GENTLE. The location of the office is unbeatable and they are always flexible when booking an appointment. I've been coming here for years and have encouraged everybody I know to pay a visit when in need of a good dentist. Dr. Bock and his assistants give it to you straight and always have a positive plan of action (if your teeth need a little work). The paintings throughout the office are done by the Doctor himself and immediately set the tone for this being a place I want to be. The staff is kind, caring, and hilarious. For anyone looking for cheap or discounted dental care: good luck with that, take a trip to Mexico! read more

Dr. Boch's office is still one of the greatest dentists I have ever been too. I think if you have a negative experience here then you might be the problem because his staff is wonderful and so is he. Since I started receiving care from him I noticed that every time I go into the office the staff there are always happy. read more

They do amazing work and the staff is the friendliest you will ever encounter I have been going to Dr. Boch for 6 years now and I have never had a problem with the work he has done or ever had an issue with the staff Call me lame but I sort of enjoy going to his office because I always have great conversations with the dentist assistants and they are always very gentle and professional when doing work on my mouth. The head honcho himself is actually pretty entertaining because he talks about different things... I wont elaborate. Anyways I trust Dr. Boch and his entourage of gorgeous assistants with my mouth any day and you should to. Oh and they even let you hold the remote and watch whatever you want while they shine your grill. read more

Dr. Bock is awesome and his staff goes above and beyond to make you feel comfortable! If you're looking for a new dentist, this is the place to go! read more

Wow!!!! I have been going to this office since 2008 and the blatant rudeness of their office staff I can no longer overlook. 1. I have loved Dr. Bock from the very first time I met him. 2. Both Terrell and Jillian (Jillian no longer there) are and were fantastic! BUT, I cannot handle their office/desk staff anymore. I have been cancelled on multiple times and asked to reschedule because of sickness or scheduling conflict, but when I call the day of to reschedule I am told I will pay a $50 fee and I get an AWFUL attitude from Andrea. And my favorite departing line from her, "go cancel on someone else'! If I hadn't needed to reschedule, I wouldn't have called to ask to do so, as is the same in their case. What's even more upsetting is, of course they remember each time you need to reschedule but they take no accountability when they call to reschedule. I am truly disappointed to have to leave this office because of this offensive behavior. Dr. Bock and Terrell, thank you for your service. It was a pleasure seeing you every 6 months. Front Desk Receptionist, Andrea, I hope each of Dr. Bock's clients don't have an experience with you as I have had. Your lack of professionalism has caused me to stop coming to the office and ever recommending this dental office again. read more

Pros-The staff is super sweet and the office is beautiful. Cons-The dentist is awful. I had 4 fillings replaced. He suggested I change my silver fillings to white. Bad mistake. Since he has replaced them I have had nothing but problems. He has redone them once. Now I have no enamel left on those teeth. It is unfortunate because my original cavities were tiny! I also had him redo a front crown...an even bigger mistake. He could not get it right. I had to go back over 10 times. Now I had to go to a periodontist and another dentist to fix my gum that he screwed up and redo the crown. Please, please do not go to him for anything except a simple cleaning. read more

I was a walk in as a new patient and they entire office was welcoming and accommodating! Now a regular client and appreciate the professionalism and cleanliness of the office with an at home feeling. All staff truly care in a relaxed atmosphere and take amazing care of all of their patients! read more

I used to be a regular patient at Cityview dental. When my insurance changed to an HMO, I noticed that Dr Bock was not listed on my provider list. I called ahead of time to ask if my insurance would be covered at all, and the receptionist indicated it would, but would only cover a portion of the bill, but for some unknown reason, wasn't even able to provide me with an estimate. Not wanting to change dentists, and since it was just for a cleaning, I decided to go in and hope for the best. A few weeks later, I received a bill for $250..for teeth cleaning! I have since changed dentists to one who works at a much better run office. When asked about patients who have to pay largely out of pocket, the new office stated they always provide those patients with an estimate PRIOR to any work being done. Why cityview was unable to do likewise escapes me: perhaps laziness on behalf of the person who handles billing for their office. Moreover, I noticed on several occasions that the staff spends an inordinate amount of time gossiping about the patients. Perhaps that time would be better utilized getting their billing process in order... read more