don't like the experience w them called for refil 4 days ago 30% gas left and no delivery until…read morenext day even though i mentioned that my tank is at 0% now they want to charge extra for express delivery

Quick roadside stop to fill up a propane bbq tank. Attendant was speedy and friendly. All for the…read morecost of only $12!

Replaced and relocated our propane tank. So happy with them, always pleasant, professional, and on…read moretime. Have used for oil and their service plan and they have been very helpful since we moved here from NV 2 years ago. Thankful for their knowledge!!

CK Smith has been my oil provider for over 5 years. I have their top tier maintenance plan as well…read morebecause my boiler is 43 years old. They inspected it and offered me the service plan without any issues. I will say this about CK Smith - they are outstanding to deal with, always provide prompt service, they will do whatever it takes to get the job done right. Service techs are knowledgeable and courteous. There are not many companies that provide this level of service to their customers. Complete peace of mind considering the age of my boiler!!! I have recommended them to family and friends. You can't go wrong with them. Michael

We use them for propane and oil. Never a problem after several years. Prompt service, helpful and…read moreprofessional staff.

I used to think it was just one person that worked there that was unhappy... Every time I call it's…read morelike you're begging them to help you. Three phone calls later and I'm hoping to actually get the oil that I called about multiple times. Every single person there seems like they hate their job.

Ran out of propane again and getting close to out of oil, what is with this company, this makes…read morethe 3rd time. Bad service bad company

I have used RJ McDonald since returning to Massachusetts over 3 years ago. They are characterized…read moreby friendly, responsive service. Recommended A++

Just a horrendous company putting on a masterclass in delivering terrible customer service at an…read moreinflated price. I'd been a customer for 6 years and honestly never had issues with their customer service and reliability until the past year. They don't deliver on time with the automatic delivery program anymore and let customers get well below 25% and empty. My tank is below 25% for the first time ever and when I asked for delivery status I'm lied to and told it's coming on x day. The day passes and they don't come. I called their 24/7 line because I'm now nearing empty and was told unless I'm empty to call back during business hours. Wait until empty for oil is just an illogically dumb response. Everybody should look elsewhere for oil and propane whether you are an existing customer or new. They are a sinking ship.

Our only heating system failed on one of the coldest days of the year. We called at 11:00 a.m. and…read morewere told a service technician would be dispatched. When we followed up at 2:00 p.m., we were informed we were 8th in line; at 5:00 p.m., we were told we were 5th in line. However, when we called again at 7:00 p.m., we were told there was no service request in the system at all. Customer service was extremely unhelpful, and the representative hung up on me while I was asking a question. Given the urgency of having no heat in freezing conditions, this level of disorganization and lack of professionalism was unacceptable. Terrible service.

We had our LP service upgraded to eastern propane today 9/5/2025. Great experience and service…read moreprovided by Jeff and Ron from the Winchendon, Massachusetts location.

Horrible service! This company has attitude. I paid $5,000 for a heater to be installed in my home…read morewith them in 2020. I'm having some problems with it now. Since I don't receive propane from them, they won't even consider me a client. "They have terminated me as a client." A**holes. I had them work with other of my infrastructure issues over the 20 years I've owned my home. Something has changed with them. No longer a friendly company.

Dishonest. Charged for propane that was never provided. Confronted owner, denied claim…read more Rating...less than 1 star.

From the owner: E.P. Wine Propane provides residential propane installation, residential propane delivery,…read morecommercial propane installation, commercial propane delivery, heating equipment repair service, and propane products to the Barre, MA area.