My daughter went to Claire's to get her ears pierced for the first time and the lady that pierced her ears was very nice she calmed her down asked her how her day was if she had anything fun going on and after she was done my daughter couldn't stop talking about how nice she was tysm read more

I do not recommend this place. I called beforehand to make sure I can have both my younger siblings piercings done (who are minors) and I am of legal age (19) with an ID. Whoever I spoke to on the phone said I should be able to get it done as long as I provide my ID. I also went in store just a little before the appointments I made to verify that we can get the piercings done and an employee said yes. When we went back an hour later, the woman I spoke to was gone and there were two different women (one with red hair dye and another with a black hair wrap) who wouldn't allow my younger siblings to get their piercings. They weren't nice about it at all and it seemed like they basically refused to service us because we're people of color and they were so willing to help everyone but us and we weren't even there for 3 minutes. I also called multiple other stores just to clarify thinking maybe I was wrong, I tried to give them the benefit of the doubt, but even the employees at the other stores said I shouldn't have been refused service. I would understand if I wasn't nice in the beginning but I had literally just walked in and they refused the ear piercings. I even told those two employees about me calling the other stores and they looked at each other confused and started stuttering as if they didn't know what other excuse to come up with. I'd recommend to go elsewhere if you would like to feel comfortable and have a good piercing experience. I work in retail so I didn't want to make a big scene as I know how much of a hassle that can be but seriously it's not fair. I'd rather just have them tell us that they can't give us a piercing nicely than give us an attitude, not great customer service I'll tell you that. read more

Came in to get wife's ear pierced and Eve was amazing! Totally helpful and great! Thank you for your help! Definitely will be back!

I got my four year olds ears pierced at this location. It was easy and I would highly reccomend Kat. She took time in making sure the holes were exactly in the right spot. She also grabbed another coworker, so they could pierce at the same time. My daughter cried for a split second but the tears went away as soon as she seen her lobes sparkling. Great prices too! read more

Great place, great service huge selection of cute accessories. read more

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Stopped in this week for an ear cartilage piercing which I decided to get on a whim. I was greeted by a friendly female employee who helped me through the paperwork process and provided all the essential information and instructions for after care and what not. The process was quick and painless and I am so happy I did it! Would definitely come here again in the future for another piercing!! read more

Claire's Accessories - Pierced the top cartilage - Accessories Near Me - Roseville, California

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I came in to get my ears pierced for the first time on May 19, 2021. I always heard people say, "don't pierce your ears at Claire's, it's so unsanitary." I saw how the employee sanitized & put on gloves before she unpacked new ear piercers & put them into the piercing gun. The process was so quick as she encouraged me be picky with my piercing placement & redrew the "dot" multiple times until I was satisfied with it. The piercing process was quick & painless. Afterwards she gave me the cleaning solution & explained how to use it & how long. Overall, the experience was great & my ears haven't been hurting at all & they look perfect! read more

Can't say enough about Kat and Emily! Kat was so helpful in coordinating a fun little shopping experience for my daughter and friends for her birthday. It was a little girls dream come true! I was blown away by their thoughtfulness in the setup, extra goodies and fun games for them. Emily was also super sweet and helped all of our little friends have a memorable time. Best customer service at this store! Thanks for everything, you are amazing! read more

Came in a few days ago to get my 8month old's ears pierced. Note to self: don't go when everyone is getting ready for back to school shopping because the line will be long and my daughter and husband is getting cranky from waiting in a small store. Mercedes was the girl who pierced my daughter's ears and she's amazing! She's very patient towards my daughter and is very thorough when marking her ears and making sure it's even. Of course babies cry when they get their ears pierced and she understood and let us comfort her and have her settle down before piercing the other ear. She's very informative and explained what she was doing during the whole process. Although we had to wait a long while, we had a good experience with her and my daughter's piercing looks great. read more

I love coming here this store has everything you could need they have a grub how's phone cases jewelry purses stuff for girls such as Barbie dolls play make up and much more this store is kept up very clean I came here today while I was waiting for another store to open and the lady working the cash register was very friendly and said hello can I help you find Anything I said no thank you I'm just looking and she said OK let me know if you need anything in a very friendly tone this store is kept up very nice and very clean and organized with a very wide selection of different items to choose from with very great affordable prices and who doesn't like a great deal I know I love a great deal and when it is on sale score I highly recommend this establishment for anyone they have a great wide selection to choose from with very friendly helpful staff very clean establishment very clean atmosphere I will definitely be coming back here again very soon for more future visits and more great deals and experiences to come read more

I was interested in purchasing some jewelry for a special occasion and I was completely lost. Not only did the manager on duty, Emily, help me pick the cutest earrings, she also informed me that it was buy 3 get 3 free!!!! What's not to love? read more

Beware of the lady with glasses. Idk if she is the manager or not. But she made my toddler and I so uncomfortable. Followed us all throughout the store. My daughter is 4 and likes to look at all of the sparkly items. It's Claire's -- a little girls accessory store! For crying out loud! She made it as if we were at Tiffany's. She told me - tell your daughter not to touch anything- I was appalled. What a horrible experience this was for her. I will never go back to this Roseville Claire's ever again. read more

Well I had my two daughters cartilage pierced today... One went well the other not so great! Then the made is buy two bottles @ 8- bucks each... Hello! Were in the same house! My daughter was sooo upset... She may take it out, & try again! read more

We went to Claire's yesterday to get my niece's ears pierced. The manager, Diana was very good with her and had a very sweet personality. I decided to get my ears pierced while there and she was very helpful, accommodating, and patient with all of my questions. My niece's ears turned out perfect. Mine had to be done twice because I didn't like the way mine looked the first time, and again, Diana was very patient with me. Thank you for a great experience! read more

My daughter and I walked in to both have our ear pierced together - mommy and daughter day. I told my daughter to sit in the chair and I'd get the girl to help us - we were one of 2 people in the store. Both the other woman and I walked to the register and were both staring at the girl that works there as she spoke on her cell phone to god knows who while never noticing we were RIGHT in front of her. She was on a personal call talking about this guy she liked and what he did and didn't do. SO UNPROFESSIONAL. She sees us and never gets off the phone, just continues her phone call for another 5 minutes. (At this point I would have walked out but my daughter really wanted her ears done) She finally hangs up, never apologizing. She helps the other lady and tells me she'll be right over. Then multiple people walk into the store and she helped them first. ALL of them. We waited about 10 minutes before I walked back to the register and explained that we, too, were paying customers and she needed to come help us. She whined and loudly said that she was coming and that she was the only one there and doing her best. At this point I was FUMING. At least 25 minutes had gone by and I was NOT HAPPY. Again, would have left if my daughter wasn't so insistent. We finally got our ears done, without the amazing service we deserved and got nailed $125 for the crappy service. NEVER.AGAIN. I highly recommend you go elsewhere for your ear service - this is not worth one more moment of my time. And a suggestion to Claires??? Put a sign up at the ear piercing station that it is closed when only one person is working the store. read more

We brought our 5-year-old daughter to get her ears pierced for the first time and our experience started out just fine. They did a great job of piercing both at the same time and she didn't even flinch. We thought all was well, until after having them less than 12 hrs, the back of one of the earrings fell out during the night. We replaced it with a back from another earring, but it obviously wasn't tight enough because that day, her whole earring fell out and was lost. We tried to put another earing in when we found it was missing but it was too late, the hole was closing and it was too painful for her to try and force it in. So we took her to Claire's the following day (which is 20-30 minutes away) thinking it would be reasonable and right for them to redo that side and to replace the earring. But they would not do so. We had to pay another $20 for the earring. So the piercing ended up costing over $50 plus gas to drive there and back a second time! That earring obviously was not put in tight enough to begin with, so they should have replaced it for free. The ear piercing earrings are locking which makes them very hard to remove. If it was put in correctly, this would not have happened. I believe this is very poor customer service and will not be returning. read more