I have been with Clarity Vision for a number of years. They diagnosed me after having an accident with cataract in both eyes. They have treated me from everything from cataract to conjunctivitis. They are very good at what they do and have a good bed side manner. Your issues are their issues. My eyes are the most important to me and I would not trust them in anyone else's hands. read more

I've tried calling 4 different days to make an appointment and get left on hold for 15 minutes before I give up. Sad customer service.

I called this place a few times to make an appointment for my wife and myself and no one answers. The last time i called they finally picked and hung up the phone. Really great service (NOT). Guess I will be taking my business elsewhere. read more

Excellent staff!! Everyone was super nice and very helpful! Very knowledgeable and COVID safe! Cant wait to get my new glasses!

I have been going to Clarity Vision for several years. Dr. Reynolds has always been a pleasure to work with. He is very professional and works with you regardless of what your needs are. His staff is always professional, personable and caring. I would highly recommend Clarity Vision. Jenny read more

Super awesome, friendly staff! This was my first time here as I needed an eye doctor closer to my new home.. they were clear and direct in their communication and upfront about certain pricing for additional services. I'm highly satisfied with their customer service and willingness to meet my needs! My glasses were on backorder but they took the time to update me on the process and progress of my order. 10/10 Recommend! read more

I'm not sure how I feel about this place. I have a tricky case and very poor vision and I think since going there, my vision has gotten much, much worse and I believe my contact prescription still isn't right. I never got a "warm fuzzy" when I was treated there, and since my vision is getting worse and I'm barely able to wear contacts anymore, I have decided to try a different provider. With that said, I'm giving them a 2. read more

Dr. Stockbridge is very efficient, personable and thorough. Always a great experience! Also I have to give a shout out to the front desk and all the staff! read more

Dr. Reynolds is a wonderful doctor with a great bed side manner. He genuinely cares about his patients and takes the time required to address any issues you may have. Dr Reynolds is intelligent, thoughtful and keeps up to date on different medical issues so he can treat you properly or order tests he needs in order to stay on top of things. The office staff is great as well. They are people oriented and treat you as if you are family while there. My entire family see's Dr Reynolds and we are all very happy. Dr Stockbridge is wonderful too. read more

I've been going here for a few years and I've always been really pleased. On top of being friendly and knowledgeable they put up with me bringing my toddler in, which is really a big deal for me to not spend the extra money on a sitter or drop in daycare. I'd highly recommend this business to others! read more

My parents are in town for Christmas. This morning my mom woke up with a fear that her retina was detaching. The receptionist we spoke to was delightful and worked us in immediately. Dr. Holler was extremely knowledgeable and spent a great deal of time explaining my mom's diagnosis as well as other things for her to be aware of about her eyes. Would definitely recommend this office and doctor! read more

Had an appointment there on Saturday (awesome). Nice place, great service. Everyone was very nice and helpful. The doctor took the time to explain how our eyes get moisture and this really helped me realize that I should use the eye drops he gave me. It was only two days ago and they feel better already! Brantley was also great with explaining my insurance. Really felt like I got my moneys worth during this visit...Definitely recommend this place!! read more

I'm always a fan of small business instead of big box stores -- even for eye care. ESPECIALLY for eye care. I want individualized service -- and that's what I got. The staff is welcoming. No long waits. Doctor: friendly and informative. I learned stuff about my eye sight that I had never known before and I've been wearing glasses for 20 years. Staff is helpful in picking out the best frames for me (and providing me with insurance information to make the best coverage choices). I got my new glasses (and 1/2 price sunglasses for ordering at the same time) 1 week later. Everything is great and I believe if that changes, Holly Springs Eye Care Center will be there to help me. I'll be back. read more

I would just like to say Dr. Reynolds is great! After my first visit last week there was a discrepancy in my charges, according to my insurance card I was expecting to pay $35-$45 for my visit. When I went to cash out my charge was $75. The ladies up front said that insurances aren't good at explaining the charges for different services and it was in fact $75. My thoughts were maybe if they know that, they should explain the costs as to not catch people off guard. I paid and left, but had this nagging feeling that I had been taken for a ride, so I went back. I explained my side of the story, they apologized and gave me a refund for the difference. I still wasn't happy and resolved to go to my follow up visit which was no charge and never return. I went in for my follow up today and Dr. Reynolds greeted me and took me right back himself. Checked the fit of my contacts, a new type I have never tried, and wasn't really happy with. He gave me a new pair of my old type and answered some questions about solutions that I had which no other eye doctor had truly explained. He made sure I understood and gave me samples of 3 new types to try. He's genuinely friendly and seems like he cares, very comfortable to deal with. Anyway, after the visit he apologized for my last visit and thanked me for bringing to their attention the breakdown in communication regarding pricing. He informed me that they have a sheet that they now provide clients with pricing explanations. It just shows me, someone in customer service management, that he truly cares about his clients' experience, he knows that they have a selection of doctors they could see and wants to make sure they are happy and return... and I will. read more

This office was wonderful! The office staff was SO friendly, the doctor was very nice and knowledgeable, and the selection of assistance with finding frames was wonderful. I took off one star because I had the first appointment of the day, and it took a bit to be seen, but other than that, I highly recommend this small town eye care center for wonderful care and service! read more

I highly recommend this facility, Dr Reynolds was very knowledgeable and professional, very nice staff and selection of eye wears..

Great office with attentive and friendly staff. Making the appointments (for a family of 4) was easy and they got us in quickly. Dr. Reynolds explains everything thoroughly and his staff is friendly and helpful. read more

Stellar service and I like the frame selection. I'm never rushed and I feel like Dr Stockbridge actually cares for my eyes and isn't there to just find the right prescription. The front office works perfectly together to help me find a frame that fits me best. I think I tried on a dozen pairs this time. No rush, the frames turned out great. read more

I used to love this place. The doctors are really great. Now it is basically "doc in a box" since the staff change. You only get voice mail and you are looped all over the place and told to go out to the web...You can never talk to a person.There is no personal service until you get to the actual doctors. I left repeated messages and no one returns your call. I have had to basically stalk them to get what I need. Please Give me a real person to communicate with and one who cares. When you finally get a person they are "very oh well, it happens" kind of response. The staff is very unconcerned. I have had this on each issue I have with the staff about things I need addressed. They do not care and it doesn't get through to the Doctors. ...The current staff is full of excuses and they lack customer service which is a shame because both Doctors are great to work with. But you cannot get through to anyone let alone the doctors.The staff prevents you getting to complain to the people that will do something about this mess. My wife, kids and I are now going to go somewhere else in Holly Springs where they care about having us as customers. The previous staff was amazing and extremely responsive and it has changed for the worst. There is nothing negative to say about either Doctor just the staff. read more