Amazing service. Thank you for putting patients first. Highly recommend. Went for hip surgery.read more

I am writing regarding my first physical therapy session yesterday. Unfortunately, the experience…read morefell significantly below reasonable professional expectations. The total hands-on treatment time was extremely limited. I was placed on a heat pad for approximately 10-15 minutes, briefly instructed to perform a few movements, and then most of the remaining time was spent printing exercise sheets. There was minimal direct supervision, minimal therapeutic engagement, and little professional attention devoted to my condition. In addition, my appointment began 20-30 minutes late. After being taken to the room, I waited again without assistance for approximately 10 minutes. This reflects poor time management and lack of organization. For comparison, I previously underwent shoulder rehabilitation at California Rehabilitation for six months. Their sessions were structured, focused, and typically lasted 40-45 minutes with active therapeutic involvement. Yesterday's session did not meet that standard in any measurable way. Given the limited session time, lack of therapeutic concentration, and overall inefficiency, I do not believe continuing treatment at your facility is appropriate. Please cancel all of my upcoming appointments immediately. I would also like the General Manager to contact me directly regarding this matter. I believe there are clear concerns about quality of care, professionalism, and staff training that need to be addressed. I expect confirmation of cancellation and a follow-up call at your earliest convenience.

AJ, Kevin, Claire, and Ellie are all the best PTs. They helped me so much with my back pain. The…read morefront desk staff was amazing and helped me with my scheduling and insurance. I highly recommend Kinetik to anyone looking for a smooth, supported recovery.

Truly no one better!!! I have been too many, many Physical Therapy offices, and this one will be my…read morelast stop. All the therapists there are very well trained and knowledgeable of all sorts of injuries and pains. I fully trust them with

Honestly, they don't answer their phones, and when they do, she will put you on hold for over 6…read moreminutes. I will find someone else this time.

They are truly amazing. Such a great team with caring physical therapist who REALLY know their…read morestuff

If I can give OrthoSport 10 stars, I would. After going through a traumatic experience resulting in…read moreshoulder surgery, it was time for PT. I have been to OrthoSport before for my shoulder and had great results with Edan. I was disappointed when I couldn't get in to see him sooner so I "shopped around" PT offices around the Mission Viejo area near the hospital. I did not like what I saw-chaos, overcrowding, non-professional very young staff, patients left alone doing exercises, cluttered office, etc. I went back to OrthoSport to beg Edan to fit me in, and he did! When you walk into the office, the ambience is relaxing, calm, soothing music playing and very welcoming. This is what I expect -an environment as if you were walking into a Hoag facility or a 5-star PT office. They don't overbook to try to get as many clients into the office at one time. This allows you to get one to one attention from the PT Assistants which is so nice. The office is very clean, each table is wiped down after each client, the equipment is well cared for, ample parking with easy access to the front of the office. During my first visit, I was a total mess--afraid to move my arm that was in a sling for so long. Edan is professional, supportive, personable, knowledgeable, patient, and has impeccable credentials. He takes the time to explain things and is empathetic and encouraging. The two remote receptionists are very welcoming. The PT Assistants are truly caring and sincere when they are working with me, giving me one to one attention, coaching and guiding me along. The PT Assistants in the office will become future DPT's. I am on the road to recovery. I thought I would never get to this point. You have to do the daily home exercises in order to see improvement. I hope I never need PT again but if I do, I will definitely go back to OrthoSport and see Edan and his staff. HE IS THE BEST!!!

They're very caring and attentive. Everyone from the reception to Therapist are super kind and…read morefriendly. Their facility is clean and not smelly like some other places. I would recommend them to everyone who is in need of physical therapy.

Sarah and the team are amazing! I suffered a serious shoulder and arm injury while swimming in the…read moreocean and it was life changing. Because of Sarah's diligence, patience, knowledge and creativity, I am healing. She has helped me to regain my strength, mobility, range of motion and confidence while dramatically reducing my pain and discomfort. No other therapies have helped like physical therapy- I've tried acupuncture, chiropractic care, massage, cold therapy, heat therapy, etc.... My life is returning to what it was like before my accident. I didn't believe it was possible! The intensive work Sarah has done brought me back to a place where I can move and live again! There are no words to explain my gratitude.

This was my first time doing physical therapy for carpal tunnel after having my baby. Dr. Sarah was…read morevery attentive and the massage she provided combined with the exercises with the physical therapy aides Rachel and Desiree was really helpful. All employees were welcoming, including Anthony at the front! Easy to reschedule or change appointments and good vibes overall. Highly recommend!

Thank you so much for all that you have done for my mom! We came to Lakeside feeling hopeless and…read morequite scared about my mom's sudden inability to walk. She was in so much pain and unable to walk on her own, even with a walker or cane. In addition to the physical pain, she felt quite defeated emotionally and unsure of what her future held. We're impressed with how quickly she improved under your care. My mom really enjoyed working with Matthew, he was extremely compassionate towards her and very patient with her. I'm so appreciative of how well he treated her. He made her laugh often and encouraged her every step of the way. Your team showed us both unwavering kindness and compassion and truly believed in her. Thanks to your team, she feels so much better and we are now hopeful that we can go to Japan next year to visit family and see her hometown again. Thank you for everything!

Absolutely wonderful! Dr. Fred and his team were the best. Dr. Fred took the time needed to…read moreunderstand my situation and he patiently worked to help me feel better. He spent about 30 minutes each session one-on-one with me, and then another 30 minutes was with another person to do exercises. I never felt rushed or like I had to hold back on questions. Great, welcoming, and professional environment that really helps you!

This is my first visit here for a shoulder issue and I am very pleased. I can tell that Al is an…read moreextremely experienced therapist and has a very personal touch with all the patients in the office. He makes you feel at home. I would highly recommend treating here. He's encouraging about getting back to 100%.

Love Al!! He's helped immensely with my Achilles and I would definitely recommend him to anyone in…read moreneed of PT

Great, friendly, knowledgeable team! I worked with Nick, Jacob & primarily Chris. I have no…read morecomplaints. They listen & adjust as needed. They are efficient & didn't waste my time. If you need PT, this is the place to go! Saw them for recovery from shoulder surgery.

They are all so caring. They helped me feel much better.Thanks so much.They make you feel so…read morewelcomed. The exercises I do at home and helps me .

I can't say enough great things about my experience at ProPT. When I first came in, I was dealing…read morewith severe lower back pain caused by long hours of desk work, and it was seriously limiting my ability to train and enjoy workouts. Thanks to the incredible team at ProPT, I'm now much stronger, in little to no pain, and back to weight lifting, daily walks, and workouts that I truly enjoy again. One thing I really appreciate about ProPT is that they don't take shortcuts. This is not a place where you show up, get a quick treatment, and leave in 30 minutes. They take the time to teach you proper movements and exercises, explain the "why" behind them, and make sure you're doing them correctly. You absolutely have to put in the work to get better--but that's exactly why it works. Because of the right movements and targeted exercises to strengthen my muscles, I walked away not just with less pain, but with a stronger, more resilient body and a much better understanding of how to move safely and confidently. A special thank you to John, Gaia, Joe, Jacob, and Claire, who were all fantastic to work with. Their expertise, patience, and encouragement made a huge difference in my recovery. And a big thank-you to the rest of the staff as well--everyone is welcoming, professional, and genuinely invested in your progress. If you're serious about getting better and staying better--not just temporarily masking pain--I highly recommend ProPT. I'm incredibly grateful for this experience.

Ive been scolded by him just because I don't have a good memory he was rude and I was trying my…read morebest not to be rude back I personally don't know if Dr john was having a bad day and also treated my own mother with disrespect through the phone just because she was asking if their was another an appointment for later in the afternoon.

Go for Physical therapy. Friendly staff. Over the years my husband & I went to see Mike M. For PT…read more Mike does excellent PT. Knows his occupation, professional yet friendly. I would definitely highly recommend this medical service. Kathleen

The best physical therapy I've ever experienced very professional & Mike helped me more than…read moreanybody else. I've been there for two years with right hip replacement and right knee replacement and back issues and they've helped me so much. I recommend them highly. Everybody is very professional and well trained and a very nice clean facility.