After a right rear blowout, I went to the Center to have all four tires replaced. It took just 45…read moreminutes, including restoring the spare to its trunk compartment. The employees with whom I dealt were efficient and courteous. Oh, and the Center asked that I return after 50 miles to have the bolts tightened, at no cost, of course.

I have been here twice now, and the service is outstanding. I was greeted by both Service Advisors…read morewith smiling faces and happy/positive dispositions. First visit was for a tire swap/mount/balance. The second one was today. I am on a budget, so I ordered my own tires, and new steel wheels to replace the old rusty ones on my 91' Chevy C1500. 258Tire did the mount & balance for me, at a reasonable price and got it done fast! Thank you 258Tire for your outstanding service and working with my own supplied wheels and tires!

Excellent and reliable service every time. You can, plan ahead. This is a very busy shop.read more

Paul really knows what he is doing, and prices are fair. I've used their services several. Times…read moreand I will continue to do so in the future.

Sonny's released my car to me done, without fixing any of the damage underneath. Returned it with…read morean appointment, to fix their completely ignoring the underside damage. They didn't have the parts, said they would call when parts are in.Two weeks later I called and the parts were in (thanks for the call), I made a fourth stop/appointment. They put some new parts on the bottom but never addressed all the damage and noise. They never finished the work. All of which is described in the report and paid for by me and my, Insurance company. They then said "it's probably a tie rod and they'll have to take it somewhere else to determine if the damage and noise was due to the accident".... Yes, it was, on the report and PAID to Sonny's to fix! I have used Sonny's for 30+ years, the latest ownership ain't no Sonny. The travel and time spent so far on this PAID for job is now more than I've spent on the deductable. I do not recommend, nor trust this shop. I will repair it out of my own pocket rather than get them a opportunity to not fix the agreed upon paid for work. As of now five 72 mile trips to have my car not fixed. Cheaper to deal with it locally, by a trustworthy business. caveat emptor

Had a problem with my car traveling through TC and pulled into Sonny's. They got it in and resolved…read morethe issue. Great place and incredible customer service!

I have a 14 year old vehicle that is in exceptional shape that I bought in my former state. With…read moreMichigan's salty roads and my desire to keep this vehicle as long as possible I invested in an undercoat. GTU reassured me that the underside was still great and worth getting undercoated. I'm an inquisitive person and had a few questions about the process and the after appearance. They were so gracious and polite answering them. They never made me feel like an annoying human. Plus, free touchups in 2 and 4 years. They have been open for 10 years, I believe they will be around that many more...I hope to still have my car as long too!

The level of customer service and attention to detail that Chris provides is second to none. I…read morewould highly recommend the service he offers to anyone who needs their vehicles undercoated.

Fuel filter cracked on our diesel motor home and was leaking fuel. We were mid trip and needed…read morehelp asap. Although the shop was very busy These folks had us back on the road in no time. They were kind, helpful, and completely competent. Thanks so much Grand Traverse !

I brought my Freightliner chassis RV in for a 100k service. I gave them a service schedule, and my…read morevin number. They did two things wrong, one of which was near catastrophic, the other of which may have damaged my injectors on my Caterpillar 3126B. First, they didn't latch the lock onto the end of my tow bar pin. As a result, the tow bar came out on the freeway at 65 MPH, and my tow vehicle was flopping around behind my RV like a fish on a line. Luckily, my Jeep suffered no damage, The towbar was severely damaged, and my road debris screen destroyed. I had to spend $1200 to buy a new towbar. Secondly, my CAT has a single remote filter, which is listed under my VIN information. It's a 2 micron filter. These guys put on a 10 micron filter. This is unacceptable, and there is no excuse for this error. A 10 micron filter is a pre-filter. They know that there was no other filter on the engine, because they didn't replace one. Additionally, part of the 100k service is a thorough inspection of the exhaust system. Shortly after returning to my home state on the west coast, my exhaust sheared of at the muffler. Upon checking for the cause, I found that there is corrosion throughout the system at every junction, especially the clamps and hangers. One soft mount was completely separated, which probably allowed for movement of the muffler and pipe which caused the exhaust to sheer where it was already weakened. I now feel compelled to go through the entire inspection list for myself. With the cost of replacing my injectors, I'm looking at a total cost of over $5,000 to repair the results of their shoddy work. I wish I could say this is an isolated incident for a Freightliner service center. Unfortunately, it's what I've come to expect. My next RV will have a Spartan chassis, and I will do every scheduled maintenance item myself.

I recently used Moore Automotive for a warning light that came on. He was extremely backed up with…read morework (as was everyone in town), but squeezed me in and did what he said he would do, when he said he'd do it. The problem wasn't too serious, and he advised replacing instead of purging because his experience was that the problem would recur when doing the latter. He got everything working on schedule and at the fair (and estimated) price. Very happy and would definitely go there again.

Mr Moore installed the wrong AC belt on my car, it was making a terrible noise and was a fire risk…read more I returned for him to take a look at it, he charged me an additional $35.00 to look at it and tell me he put on the wrong belt, then said it would be an additional $150.00 to purchase and install the correct one after I had already paid for him to install the belt and AC and now another 35.00 to look at it. I went to the dealer and they installed the belt for $40.00 Moore is a crook and very rude if you don't agree with him he is quick to fly off the handle. BEWARE I will never do business there again and would not recommend him. I rate his business less than 1 star When he originally installed the parts he said it would take 4 hours at the most and offered me a car to use, he didn't have a car for me to use when I arrived, and didn't tell me until I was already there, he dropped me off at the mall and more than 7 hours later I called him and he said he would be done in about 30 minutes. Was not a good experience. Kelley

Always the best service for my car and they treat me respectfully. Fabulous, have and will always…read morerecommend them to any female looking for a mechanic.

In addition to being great mechanics, these guys are honest and fair…read more We have several older German cars that Lakeside Automotive has worked on over the years. If you've never experienced out-of-warranty service before, it is far different than 'dealer service.' So many weird little (and big) things crop up that rarely do within the first 3-years of a cars life. The typical dealership will replace every part they can -- at full list price. Lakeside actually provides sound advice as to what 'must' be replaced versus what can wait a bit longer. They also have far better rates than any other shop or dealership I've found. They've never given me bad advice and have always done great work. I rarely post reviews because most businesses are mediocre. Lakeside is truly among the best. If you really like your car, there is no better place in the area to get it serviced.

Had the 30,000 miles service done to our 2022 Nissan Sentra. The staff was courteous and…read moreinformative and honest. The initial quote was of 370 dollars however we did not need all that was quoted in that price so they adjusted the price to only $167. . We give them a 5 stars service!

One of the best dealership service shops I've ever seen. Heather manages to be efficient and super…read morefriendly, and Wes is the best tech I've dealt with. Great team, great 5-star shop!