The text were very good. The lens had fell out of my glasses and they put them back together for me…read moreand did not even charge me anything. That was very nice of them.

Everyone there is efficient, friendly and competent. It is easy to get an appointment. Vread more

I have been going to this office for over 30 years! That in itself should tell you how much I love…read morethis office and my doctor, Barry Gaffney. The staff is always great with helping to set an appointment that works for me. They have all the modern equipment needed for checking your eyes.There are glasses and sunglasses available to purchase as well as contacts. The staff is conscious of Covid and you will find everyone is in compliance and cleaning measures are taken seriously. I trust this place and wouldn't go anywhere else.

Gaffney eye clinic has the upmost professionalism with their staff. They also have the most current…read moreup-to-date equipment for a thorough eye exam. They have serve the plant city community for many years. They are the best in the area I highly recommend them.

Yay, it's #ThankYouThursday today! I'd like to take this opportunity to thank the awesome…read moreoptometrists, opticians, and staff at Southern Eye Care Associates in Valrico. The staff in the reception area are so kind, and very knowledgeable in letting you know what is covered under your plan. I never have to wait too long to be seen. In fact, all of my appointments have been on time. The technicians are great with getting you through each eye test station, and scanning the back of the eye with all the latest technology. It's an additional cost (not covered) for the OCT, but it's well worth it. It's highly recommended if you have a family history of glaucoma (like me). I've been seeing Dr. Hollis and Dr. Wright for 3 years now. They are both wonderful. They've been great in addressing all of my concerns, and offering great solutions. I've also been super happy with the opticians. I wasn't really able to wear progressive lenses until coming to this practice. I'm not sure why. All I can say is that every pair I've received here have been perfect. Picking out frames by myself has never been an easy task. The opticians here have always been able to find the right frames for the shape of my face. They make the whole frame shopping experience seamless and pleasant. I never feel rushed to make a decision. I never feel like they are trying to sell me expensive frames, unless I'm leaning that way. They truly have a knack for finding the right fit, and at a good price range. I don't think I've ever had an issue with the finished product. It's always a great experience!

I went in for my eye exam thinking it would be covered by my insurance little did I know it was not…read moreand they didn't bother to tell me until after it was done. $165 is ridiculous for an eye exam is outrageously priced and I will never ever go back.

They are very nice when you go in for your exam and get glasses or if you need to get your glasses…read morerepaired

This place is a scam. My mother went in for an eye exam that was confirmed when she made the…read moreappointment as being $55 under AARP and then they told her it was $75 after she "signed in". They said that because she signed in they went ahead and charged her. They refused to give out the full prescription and then blamed the mistake in the charge on AARP. I called to straighten this out and they hung up on me. When I called back they handed the phone to someone else. If you DON'T understand what AARP has you listed for, you shouldn't just randomly charge someone more because they don't understand the mistake and you aren't able to explain it correctly. In addition, they didn't even provide the full prescription. Let's recap - you confirmed $55 on the phone, charged $75 and then don't even provide the full prescription? Gotta love a place that takes advantage of the elderly. I wear glasses and I'll be taking my business elsewhere. Update: AARP is sending a refund for the amount overcharged because this establishment didn't honor the pricing they must have agreed to in order to be added to the list of providers.

On Saturday Easter eve my land fell out of my glasses. I walked in at 1:00 PM and they put the lens…read moreback in my glasses and gave me three extra screws and didn't charge me anything. That was awesome.

My eye exam was handled professionally. The Plant City office of Optical Outlets has…read morestate-of-the-art equipment. The cavernous interior is bleak and I could barely get someone to acknowledge that I'd arrived for my appointment. The staff there seems depressed. Young Dr. Hamilton is a proficient eye specialist. But, here's a heads up, if you're from the west coast of the U.S., keep it to yourself.

My wife went in for and eye exam and ordered expensive new lenses using frames that had been…read morepurchased there prior. Weeks go by and no call as to the status of the glasses so we go by to inquire. The woman at the desk said they were very busy and handed the case with the glasses and told to "take them home and try them on." This is not the usual procedure because if something is wrong we would have to return to the store. Upon opening the case we discover one of the temples on the frame was broken off. The woman then says "you can order new frames at a discount." When my wife protests and says that is unacceptable the woman further says that "you signed a document when she placed the order that states they are not responsible for any damage." We feel, the fact they sat on these glasses for weeks without any communication and then tell us to "try them on at home" when picked up, was a blatant attempt to cover up their mistake as they could've claimed they were broken after we took them home. They had to know they were broken when they handed them to her and never mentioned they were obviously damaged furthering the attempted coverup. Our family has been patronizing this location for years for both exams and glasses and find this behavior reprehensible. We request that they either repair the frames that they obviously broke or replace them with a similar one at not cost. 12/02/20 update: Received a call from their corporate office last week. The representative apologized and instructed my wife to return to the office and receive a replacement pair of frames at no cost. That's how customer service is supposed to work. Thank you for following up and rectifying the situation.

My original appointment was already unpleasant because the staff were rude and condescending, which…read moreis why I decided I would never return. Unfortunately, my recent experience trying to obtain my own contact-lens prescription confirmed that decision. I called only to learn the brand and prescription information for the contacts I previously wore. After verifying my identity and account information, the employee refused to provide it over the phone and said I had to register for their patient portal. I explained that I intentionally do not use their portal and requested the prescription by email instead. The manager then became argumentative, insisted I was wrong, and claimed HIPAA requires the email to be encrypted. That is not accurate. HHS explicitly states that patients may request their health information by unencrypted email after being warned of and accepting the security risk. The FTC also states that an eye-care provider cannot use HIPAA as a barrier to electronically providing a prescription. I would have gladly verified my identity, signed a request, or acknowledged the risks of ordinary email. Instead, management spoke to me condescendingly, gave me inaccurate information about my legal rights, and attempted to force me into a portal I never agreed to use. I will not return and will be filing complaints with the appropriate agencies regarding access to my prescription.

I had a cyst on my eye lid . met with Dr.Mancera total professional, thorough, Doctor. kept me…read moreinformed about everything went over there to the Brandon office and had my surgery. Everyone was fabulous then I went to Sun City Center to have my follow up. Katie was my technician and checking out. I had Monica both total professional sweethearts. they are fabulous at their jobs made me feel very welcome and cared for , I appreciate all your hard work ladies and thank you doctor for taking care of my eye!!! totally recommend them

From the owner: Comprehensive Eye Health and Vision Evaluation Emergency and…read moreUrgent Eye Care Cataract, Cornea, and External Disease Management Diabetic Examinations Dry Eye Management Red Eye Examinations Glaucoma Management Macular Degeneration and Retinal Examinations LASIK Evaluations Pediatric Eye Examinations Adult and Geriatric Examinations Keratoconus Management Surgical Perioperative Care

Don't ever pay for something you know is covered by your insurance; You will never be reimbursed…read more After hearing "we will look into it" for a year and a half, they find a way to make it look like you owed it and refuse to refund. Disappointing because it was a good experience until it came to money.

Very punctual and professional! The staff is attentive and…read moreDr Trawick is highly competent.