My one and only experience left doubt as to their professionalism and ability to perform adequate…read morework. On November 21st I called to see if my insurance notified Gerber for two car claims I had. Although Gerber did not receive either claim, I had already received an estimate for cost for one of the vehicles. The person I spoke with said I could come in on November 22nd to have the vehicle looked at. On November 22, I arrived at Gerber. I went to the front desk and the person working the front desk did not inspire confidence. After explaining why I was there, she asked if I knew who I spoke with and I did not as I was told there was only one person that handled my company's insurance (USAA). Ultimately I left, called my insurance provider and changed the place I would take my car to be repaired. My feeling is, if the small things like customer greeting, addressing customer needs on the phone, and attitude are poor quality, the important thing gs like repairing my vehicle would be poor quality.

Service of having my Toyota bumper replaced via insurance company. Quick Quality work was delivered…read more. Results were superb. Manager Nick was super helpful and left me with a value able impression and experience. I really liked the text message updates of my car's service progress.

Great experience with Don Embry. My vehicle needed some side-panel repairs after an accident & they…read morewere great to work with, as everyone was transparent, reasonable, and communicative. It came out looking like new!

Had (2) car wrecks in the last year and Don embrys took on both responsibilities to bring my car…read moreback to life and when I tell you that's exactly what they did omg yes !!!!!! The customer service , the detail , the respect they have shown me and my car is everything to me . I highly recommend Don embrys body shop ! They not only fix your car they detail it inside and out !

A+ from beginning to end. I was given an estimate from Day one and the entire process was great.read more

My husband and I have always had good experiences with Senn's Collision Repair Center on Poplar…read moreLevel Road. Recently, we learned that their customer service is also excellent. I authorized Senn's to replace a fender and provided a deposit to cover the parts. Soon after I learned that my car had an engine problem that would be expensive to fix so that I would likely to trading my car for another. I called Senn's to see if I could cancel the order even if it meant forfeiting my deposit. Not only did they cancel the order, but they refunded my deposit, saying their organization wanted to be good neighbors.

Rides by Wright is the real deal! They took our 1969.5 Dodge Superbee, which had been poorly…read morehandled by a shop in Southern Indiana, and completely transformed it. From start to finish, they were trustworthy, meticulous, and incredibly fair. They restored our Superbee to its original glory--if not better--and kept us updated every step of the way. After a nightmare experience with a shop that claims to do "Restorations" on "Classic" cars, Rides by Wright truly saved the day. We wouldn't consider going anywhere else for this kind of work. If you want your car in the hands of someone who truly has the skill and passion to do it right, this is the place to go. Thank you for bringing our car back to life--it's better than we ever imagined!

They did excellent work on my Maserati with upgrading the exhaust, racing cats and H pipes. Great…read morecommunication and done at a fair price. Super nice, family shop and I will be using them again in the future.

Tony is seriously the best. Fanatic customer service. Quick turnaround. Always available to answer…read morequestions. Super trustworthy.

Raleigh did a GREAT job on my Lexus 350 today. He was able to wrap/black out the chrome on my car…read moreso well that it looked like it came from the factory this way and it was well worth the money. He was professional and kept me updated on the progress throughout the day. Service was exceptional as I dropped off and picked up the same day. I would highly recommend Raleigh and Accutune Automative for your next auto project.

Matt did a great job with my daughter car. She has a 2012 Honda with a hard starting problem…read moreintermittently. He was able to fix it and she has a car to depend on again. He does great work at a fair price. I will take our car care need to Accutune next time we need car repairs.

My car was damaged and needed repair I was referred by a neighbor and was pleased with the service…read moreand accommodations that I needed due to personal circumstances. He was very accommodating. I even add to take it back part of my window sealant had come down took it back and it was handled. He got my car back to looking like a new car and even touched up my door. I hope I will not need them again anytime soon but I will definitely recommend them if needed. Value good for the damage I had done and I appreciated his honesty from the time of the estimate to completion of work.

Donny is a miracle worker with a time machine!…read more My car is as good as new, thanks to Don Otts Auto Body! I had some minor front end damage and needed a wheel well cover replaced. At first, I mistakenly took my car to another shop (affiliated with a local Toyota dealership, use your imagination) for a quote. It was a battle just to get them to look at it because their online appointment system offered me a Saturday time that didn't exist and when I called, I had to call back multiple times until someone picked up in the shop. On top of that, I was obligated to wait a week before they would even look at it. Long story short, I was given a quote and left feeling unsatisfied, but I booked a date for repair and paid for the parts. During the time I was waiting for the date of my appointment to arrive with the Toyota dealership body shop, I had my oil changed at Smith Imported Car Service in Louisville. I told them about my issues, and they immediately referred me to Don Otts. Right there in the waiting room of Smith Imported, I called Don Otts and set a same-day appointment within less than an hour. Could not be easier! I brought my car over to the shop that day and had a quote, along with the bad news about my previous quote (a lot of after-market parts that were not for my make and model.) Without compromising on quality, the price Donny gave me was competitive along with a promise to use only Toyota parts. Donny had to go out of town for a week, otherwise I could have left my car at the shop for repair as soon as my parts came in. (Contrast with the Toyota dealership body shop where they said I would be lucky to have the work done by early November when I visited in September.) Here's the "happily ever after." Once the ordered parts came in and Donny gave me a call, I had my car back in just 2 days. It was looking beautiful and shiny again. I swear, these guys have a time machine. They're super professional and nice to boot. You can't go wrong with Don Otts. Don't waste your time on other places, and just call them first. Truly above and beyond.

They did a great job of communicating and explaining to me the ceramic coating process and how…read moreexactly to care for it afterwards. I was really happy with the job they did and their communication with my vehicle. I appreciate all your hard work!

I decided to try the Ceramic Pro coating on my 2023 Harley Davidson Road Glide. I was skeptical…read moreabout how good it was, it is costly. But, WOW unbelievable results. Great Service and great folks to deal with. Would highly recommend!