Kahl's Body Shop- New Albany Indiana…read more They have the skillset and ability to do the work. But be prepared for the commitment of Timing to ALWAYS be a LIE. EVERY TIME they promised a completion time, they lied. Again and again. As I write this, they lied to my family 2 times in 24 hours. First completion promise was the end of the day yesterday, then a.m. today, and now it's the end of the day today. (Seems to be a typical pattern) Also, this was the second time we had to take the same car there because they didn't aptly finish the job the first time, while also further damaging the car. Yes, they will EVENTUALLY get it done, just prepare yourself to be lied-to on a frequent and recurring basis until that time finally comes. There is a thing called TIME MANAGEMENT - look it up. Take a class if you have to. Underpromise and over deliver. It will help your future reputation.

Great family owned business. I trust their integrity and they do solid and dependable job.read more

These are some of the best people you will ever work with in this industry. I can't say enough…read moreabout their commitment to making my 2017 f150 look brand new again after a small fender bender. A big thanks to Tom and Darren for going the extra mile to help with rental cars, parts, and all the extra detail in matching the paint perfectly.

A young girl ran a red light going about 35 mph, she hit the back of an SUV. The SUV's back bumper…read moreflew off and.... hit the front end of my brand new Honda Civic. It did some damage and I had it appraised at Honda. The damage was about 2,000 worth. Long story short the young girl's insurance company, State Farm (which is honestly a pleasure to deal with) suggested Clarksville Collision Center and set me up with an appointment. I arrived for an estimate and was able to leave in about 15 minutes after arriving. The customer service was top-notch from the time I walked in to when I walked out of the door. Before I left I was set up with an appointment and was guaranteed a rental car would be ready and waiting at 8:00am. The day came and guess what? The rental was there, my car was taken and I was left with a Chrysler 200. Took about ten minutes, tops. They said that it could be upwards of six-eight days. It didn't take near that long! Three days later I got a call and my car was ready. When I arrived I found my brand new car... looking brand new again! My car was in excellent condition. It had been washed, detailed and repaired with amazing skill. The whole process was just so easy. They made my experience seamless and I really got the impression that my car was in good hands. Everyone that I came across was polite and was genuinely happy for my business. When my car was finished I even received an awesome chocolate bar with a car and Clarksville Collision on it in a little plastic case from Schimpff's Confectionery. What was even better is I received a touch up kit for my exact vehicle for small scuffs and scratches. Overall an excellent experience with a fantastic staff, one of the best group of people to work with that I've come across. I highly recommend this auto body repair shop.

it took a week and a half to be told to go somewhere else for hail damage. Less than helpful.read more

I stumbled across Hagedorn Collision Center when I was in search of a nearby shop to get my side…read moremirror replaced. Nearby is now New Albany, Indiana for me and the search showed it was a couple minutes away on 5th street just off of the historic mansion row of Main Street. I called them up one recent afternoon and they told me if I was there before I think 4 p.m. they could see me for an estimate. The person on the other end of the telephone had to check if they had availability as they had been pretty busy recently but fortunately it turned out that they could squeeze me in. I had called a couple other places including in Louisville but the voice on the other end of the telephone was so sweet that it made me feel more comfortable choosing this place to take my vehicle. The friendly customer service made me feel as if they would perhaps be more attentive or fair in their work and prices and whether that's true or not, it's definitely proof that a good receptionist and good customer service is important. I believe the receptionist's name is Jenny. So the last name of this business is an uncommon one and obviously it's the same one as our very own Louisville Yelp leader so I thought it very cool that it was this place I chose to take my vehicle to. I mean I haven't run across too many Hagedorns and so when I brought up the name to the receptionist, she was surprised that I knew her and told me that she was related to the family business. Well after talking a bit, it turned out that it wasn't the same person we were talking about but that there were just two people with that same uncommon name in the area. Funny coincidence. I had a great experience at Hagedorn Collision Center. The family operated business gave the same friendly customer service in person that I had over the phone call. Everyone I spoke to had that Southern hospitality charm that it made me feel like they were welcoming me into their home. One of the Hagedorn staff got all the details from my vehicle and after a search gave me a couple of different options including one that saved me quite a bit of money. I paid for the part and a couple of business days later they called to let me know the part was in and that I could drop off the vehicle. They double checked to see if the the part was indeed the correct one and after confirming, they told me the vehicle would be ready the next day after installing and going through the paint department. The next day they gave me that friendly call and gave me a nice welcome back into their shop. They told me to check the vehicle to make sure I was happy with the work and after checking, I paid, they thanked me for the business and I went on my way. I hope I don't find myself in situations where my vehicle needs a collision center but I know if I do end up needing it, Hagedorn Collision Center will be the first place I call up. If you need something simple such as a mirror replacement, getting rid of any size scrapes or dents, or bigger work done on your vehicle, I can definitely vouch that Hagedorn Collision Center has amazing customer service, fair prices, and good work.

Kavanaugh Complete Car Care Review While driving across the…read morecountry, my car developed broken stabilizer bars, and I needed help fast. After checking reviews, I found Kavanaugh Complete Car Care, and I'm so glad I did! From the first call, Karen was incredibly kind and helpful -- she quickly sent a repair quote, scheduled our service, and even arranged for a rental car to pick us up directly from the shop. The pricing was fair, the work was done efficiently, and the customer service was exceptional. It's rare to find a shop that treats travelers with such honesty and care. I highly recommend Kavanaugh Complete Car Care to anyone needing reliable auto repair and genuine customer service!

I reached out to this shop hoping for a quick tune-up on my 2004 F-150 4.6L Triton just spark plugs…read moreand ignition coils. I had already purchased brand new genuine OEM Motorcraft parts myself. All I needed was the labor for the install to save some time, since I'm perfectly capable of doing the job myself. They refused to use my parts, even though they were OEM. The policy is apparently no customer-supplied parts, period. I understand not wanting to use customer parts for more complex repairs, but for a simple tune-up like spark plugs and coils, it really shouldn't have been a problem with genuine OEM Motorcraft parts. It felt like it was purely about marking up the parts themselves rather than any real concern. For something as basic and straightforward as plugs and coils, this rule is ridiculous and frustrating. Ended up doing it myself. If you're capable of handling a basic tune-up yourself and just want to pay for labor to save time, this isn't the place their inflexible policy will waste your time instead.

After buying a used vehicle, I noticed what appeared to be peeling topcoat on the door. A neighbor…read morerecommended Lambert's. They fixed the issue at what I thought was a very reasonable price and the customer service was excellent.

They fixed my fender and removed my old bumper and put a new one while working with my insurance in…read morea collision.

Just had body work done on my jeep compass after hitting a deer. They did an excellent job on my…read morecar. They were very professional and completed the work in a timely manner. Kept me updated daily on the progress and couldn't have been any nicer. I would highly recommend this business! 5 stars for sure!!!

Dave and team have helped us with two of our classic cars and we can't thank him enough for the…read moreprofessional car care and great judgement he has shown to make our 2 old Oldsmobiles shine like they haven't in years. You cannot go wrong trusting your body work to Dave and team. He has all the latest technology and knows how to use it! You can trust him and he will do a great job.