Great work always. Wonderful customer service. Good prices. So convenient the locationread more

I took three pairs of pants to this store to be cleaned and hemmed. When I dropped them off, I was…read moretold that the alterations were sent out, so I expected the work to be done professionally. Unfortunately, that was not the case. This is the worst hemming job I have ever seen. One pair of my orange pants was hemmed using bright pink thread, which is clearly visible along the hem. The stitching wasn't even secured properly--it started coming loose while I was standing in the store speaking with the staff. When I brought the issue to their attention, I was told I would have to wait to speak with the manager, John, because he wasn't in the store that day. After paying $57 to have three pairs of pants hemmed, I now have to pay to have all three pairs redone correctly. I am extremely disappointed with the quality of the alterations and the lack of an immediate resolution. Based on my experience I would not use them for alterations.

ZIPS on 82nd & Allisonville did an awesome job. Highly recommend for your dry cleaning. Convenient…read morein and out.

I brought my suit to ZIPS Cleaners with one simple request: remove a visible spot. They tagged it,…read moreacknowledged it, and assured me it would be taken care of. When I returned to pick it up, the suit was pressed--but the spot was still there, untouched. No explanation, no follow-up, just a suit that looked slightly crisper but still had the same issue I came in with. If you're looking for basic pressing, ZIPS might suffice. But if you need actual garment care--like stain removal or attention to detail--you're not likely to get much beyond the bare minimum. This is the second time this has happened. Zips feels like a volume-driven operation, not a service-oriented one. I expected more accountability and quality control.

Would give it zero stars if I could. Took two hoodie jackets in there, one had to be sent out for…read more"special" cleaning which cost $70 because of leather print on the back. When I finally went to go it a month later because they never called me to tell me it was ready, the hoodie string was missing (which could only be removed by cutting it off) and they tried telling me it was never in when I brought it in to begin with and that I'd have to call their "special" cleaners myself to sort it out. They ended up saying they'll look for it and it's been another month almost and no update. So glad I paid $70 for them to ruin my jacket, what a great first impression.

I have been coming here for years. It is family owned and they are very kind and consistent.read more

I have frequented this dry cleaner, several times in the past several years. It used to be such a…read moregood place,very friendly people Quality was spot on. I have given it a few tries in the past year and have been disappointed with the quality and service. I picked up several items and was charged more than expected and questioned why they charged me for a dress and not a shirt. The gentleman that assisted me said you'll have to call Tonya back. I said, but this is a shirt and he said I don't have any control over that? I did not have time to dispute it. I then took a queen down comforter, and I was told it would take a week to get it back,which I understand. I was text within two hours of leaving saying it was ready. I said what happened to the week out. She said oh I had time to do it today. I questioned if it was professionally done and she said OK. I will send it downtown and have it done??? I also had a five dollar coupon taken off at drop off. Tonya said when I went to pick up the item that the five dollar coupon was not honored. Both Tonya and April were very rude and as a matter of fact and not customer service friendly, I will take my dry cleaning elsewhere.

Stopped in on Tuesday, Aug 27 at 6:48 pm. Sign says the store is open until 7pm, but it was locked…read moreup, lights were off, and nobody came when I knocked (loudly) on the door. Management might want to address leaving early with the employee(s) who were supposed to be working until 7pm on August 27th. If you have a land line in the store, I have a suggestion. Require whoever is supposed to work until 7pm to call you at 7pm from the store land line. That way, you know they did not leave early...

Went on a Sunday morning when our dryer decided not to work. I was surprised to see how large it…read morewas inside. It was crowded but we had no problem finding 3 dryers together. Only downside is there is not a lot of room to sit. I also couldn't figure out how to get a refund on my remaining $$ so I guess I'll go back to wash comforters at some point.

Location is clean and has helpful employees. Today was my first time there while my home washing…read moremachine is out of commission and they showed me how to load the payment card and how the machines work.

5 stars. Starcrest…read moreCleaners was an amazing luxury after we downsized and I no longer had my HUGE washer and my old dryer too FOREVER and a day to dry anything. They offer delivery services and would even separate our clothes by person!!! (Super easy to tell in my family at that time) Everything would be returned folded and shrink wrapped by person - ready to go into the drawers/closet. Well worth the investment.

Great service very impressed with their methods of communication. Very personal serviceread more

The sales persons were very friendly and helpful. The woman was very knowledgeable about a lined…read moretrench coat and suggested how to clean myself

There are many times when someone describes a talented athlete or actor they like and they end with…read morethe phrase "and they are an even better person ". That's Star Cleaners. They are great at dry cleaning, and they remember every customer. I can't imagine using another dry cleaner, they are the best!

Brought 2 jackets to be cleaned. This was my first time needing a dry cleaners, one was a wool coat…read moreI'd been given and with all winter, the other I'd thrifted and wanted cleaned before wearing. The shop was small and crowded with items, but exactly as I'd always imagined a good dry cleaner's would look, busy! The lady asked if I was a new customer and took care of me quickly, took my info and coats and told me when they would be ready (2 or 3 days later). The price she quoted me was lower than I expected, and when I went back to pick up my items they looked fantastic! I was amazed at how nice my wool coat looked, like new! Very happy with the service and very pleased with the price. I will definitely go back for any dry cleaning needs in the future.

They tailored my trench coat quickly (less than a week) for a great price. If you're looking for…read moretimely alterations at a decent value, consider Kings Cleaners.