Contacted pest control for some ants in my house, communication and prices were great!read more

Erik arrived 10 minutes early, walked through the process and explained their services in plain…read morelanguage. We're super happy with the services rendered -- ant, hornet's nests, rat control -- and signed up for an annual contract right away. An absolute AAA service and superb professionalism.

We contacted this company for fleas in our home. It was the most unprofessional service we have…read moreever experienced. Erik argued with me constantly, telling me what I was seeing wasn't fleas(we had two types of fleas in our home--sticktight fleas and fleas from a wild bird nest our dogs had gotten into). When I asked him why I was still seeing fleas after he treated, he informed me by law he wasn't allowed to come back out and treat for 2 weeks. We eventually called someone else out(after our flea problem had gotten much worse), who informed us whatever he sprayed in our home wasn't even the right stuff for fleas, and the two week thing was a lie. So between the gaslighting me, awful service, and the tension he caused between me and my spouse I would not recommend using this company. The new guy I had come out told us we were the second customer he had gotten from this company that week for awful service, if that tells you anything. As for value, it was a complete waste of money, and I have no idea what this guy even sprayed in my home. Steer clear of this company!

Ivy Green has been my pest control service since early 2020. Service is great and no issues with…read moreunwanted pests. I highly recommend Ivy Green Pest Control! And their customer service is second to none! Mandy is the best!

Mandy is a great face of this company she listens she understood she was courteous. She laughed and…read morevery kind so I would do business with these guys any day.

I wanted to leave an EXCELLENT review for Alexis Munoz. He recently took the lead on a rodent…read moreissue at one of our properties where we have renters and he was amazing. It was not an easy fix and took many visits to find and resolve the problem; but Alexis was so great. Professional, responsive, friendly, and on time. He even worked on a Saturday for us. I really appreciate his customer service and his attention to detail and his concern and dedication for getting the unwanted guests out of our house. Our tenants are also very happy and relieved. Thank you Alexis!!!

Brantley is a very thorough technician. He always explaines what he is going to do. He is very…read morepolite and respectful. I appreciate the work that he does. I have been with Ideal Pest Control since 2015.

No need to search further! Dennis and Michelle were able to get us scheduled in under a week for an…read moreant problem we had in our home. Dennis was extremely punctual, thorough, kind, and made sure we understood the treatment he was using. In less than a day our problem was completely resolved! Will definitely be using this family owned business again and recommending to friends/family.

I moved out to Springtown into an RV Park. Coming from a house where we always had bi-annual house…read moresprays, I was looking for a local and reputable pest control business that was safe with pets. Dennis came out and got me started on b-annual service here before I moved in to the RV. Have been very pleased. RV park scuttlebutt has it that apparently more than a few of the neighbors around me have been having bad roach issues. All I know is that if they wouldn't have said so, I wouldn't have known there were any bugs around. Great service and Great Results!

Had a raccoon bust into my attic by tearing open part of the eaves on my roof. After hearing it…read morecome and go for a few nights, I knew I had a problem. I reached out to Rodent Retreat specifically because they are a local veteran-owned business, not a franchise. The whole team was amazing. I was able to schedule an inspection right away, and the gentleman who came explained different options to humanely remove the raccoon and prevent any other critters (including field mice and roof rats) from getting to the house. Based on the services I selected, they came back several times to repair the eaves, seal up possible points of entry on the roof and around the foundation, set rodent traps in the attic and garage, and sanitize the attic. Everyone I dealt with was incredibly friendly and polite, communication was exceptional, and pricing is very reasonable, especially given the high quality of service. They really went above and beyond. I highly recommend Rodent Retreat!

No complaints about the service and promtness of response. My complain is we paid $2500 for a "full…read moreexclusion" and what turned out to be 2 squirrels. 1 year warranty only. We feel the amount should have been adjusted to the gravity of the situation in our the attic. We regret paying this much for just a couple of squirrels which, by the way, were not taken away as I had assumed, but only pushed out. They are still running around out backyard and we know it's only a matter of time before they will be back in the attic (or else they would not push for a warranty extension).

We requested cancellation of services after a pregnancy-related medical concern regarding pesticide…read moreexposure and informed the company that a physician note was forthcoming. We communicated the expected timeline, but before that timeframe elapsed, the company attempted one phone call and then charged us a $500 cancellation fee. We were disappointed by the lack of flexibility and communication during what was already a stressful situation.

~ Purple Care showed up at my house at 10:24 am vs btwn 2& 4 pm as I had asked…read more.... Did not ring the door bell& then proceeded to spray in the FRONT of the house without asking. Had to go out side& ask the guy to move his truck, which he kept running, because I was getting a grocery order& he refused because he said he was 'talking to another customer, the lady next door,who has ABSOLUTELY NOTHING TO SPRAY!! I asked to move his truck to HER side of the duplex& he refused. She just looked on& Siad nothing. SO IRRITATING!! I will call someone else. I had already had to call them yesterday because they called me with a set appointment, but they HAD set an appointment, the very next day, but they hadn't bothered to even text or call me. Quite ridiculous. Why can't these yard people EVER act likePROFESSIONALS?? I haven't even had breakfast. I told the guy, you need to leave& come back btwn 2& 4 pm, because I am a Diabetic& need to eat breakfast. JEEZ.