I had to wait for a longgg time. They should not have taken me and told me upfront if the wait was…read moresupposed to be that long. they made me sit in the chair and I waited there for 1 hr with my feet in water . don't think I am going there again.

It's nasty and I waited and was never told it would be an hour wait. The nail tech as not…read morefriendly. I will never go there again. Everything in there looks unclean.

Hit or miss. First…read morevisit we booked an appointment and waited 1 hour for it to begin. 2nd visit, walked in, sat, and the pedicure started right away. There are no 'good' times. This location is centrally located and running at full tilt often. Add a delicious boba bar next door and this place aims to stay busy. That said, I've gotten 2 of the best pedicures I've ever had. More detail? The massages are 8/10. What makes them great is the techs listened to my needs for nail shaping both times. This is a big deal when you have something that bothers. Will keep coming back while I'm in this area.

I'm in so much pain right now because of the way Kevin took off my old nails for a new set. He took…read morea fake nail and used it to remove my old nails. I flinched in pain 3 times and every time I did that, he looked annoyed. I finally told him that it's hurting me and then he used a drill. Bottom line is he wrecked and ruined my real nails to the point that I needed to take an ibuprofen and soak my nails in an ice bath. I'm nice, never complain, and I tip well. I would've let it go but I'm tired of being quiet. He put the oil on my nails at the end and didn't even rub it in or anything. So I have one hand dripping with oil while he's waiting for the other hand to finish with the uv light. No big deal, right? Then when I thanked him, he didn't respond. Nothing. Not you're welcome, have a nice day, not a word. Really??? Been coming here for 5 years and today will be my last. Even after all that, I still tipped 20%. Then later when the pain hit, I called the shop and asked for my tip money back. I'm not going to be treated like crap anymore. Kevin is rude and has no personality. But hey, customers are a dime a dozen, right??? Well, so are nail shops. It's a shame because there are nice people who work there, but Kevin is not one of them. Treat your customers better, especially your loyal ones.

Dirty dirty salon, rude staff. Wait time too long…read moreToo expensive Quality of work poor

I had a pedicure here and they are very friendly and it seems like a great salon. I like it MUCH…read morebetter than the one by Harris Teeter! I will definitely come back to this one!

I visited T Nails several times last year with my daughter, and unfortunately, each visit resulted…read morein issues with our gel polish chipping and peeling within just a few days. We returned to have the nails repaired, which understandably should not have required additional charges since the damage occurred within 48 hours and was not caused by us. After some time away, we recently decided to give them another chance because the location is very convenient for us. Sadly, we experienced similar problems again. One of my daughter's nails came off completely, and my own nails began cracking after only a few days. I'm not sure whether the issue is with the products being used or the application process, but the quality has continued to be disappointing. What was most upsetting, however, was the customer service when we returned for repairs. We were met with rude behavior, laughed at, and made to feel like an inconvenience simply for requesting corrections to work that was not done properly in the first place. It was honestly embarrassing for both me and my daughter. In addition, our requests during the appointment were not listened to. I asked for a specific nail shape, which was ignored, and when I politely requested that my tips be smoothed and straightened because several were noticeably slanted, the staff responded with attitude. Mistakes can happen anywhere, but with professionalism and respectful customer service matter. Unfortunately, the rude treatment and dismissive attitude outweighed any convenience this salon offers. Based on our experiences, I can no longer recommend T Nails.

I've come here a few times under old ownership, but Lisa will be my permanent nail tech under the…read morenew management. She's super sweet and does great work!

My visit was fine until it was time to pay. Kathy charged my…read morecard 3 times and over drafted my account on a Friday Mother's Day weekend at that. I was told to wait 24hours which I knew wouldn't happen so I gave it until Monday hoping that my money would return in my account and it still didn't. I called the nail salon to request some type of compensation whether it be cash or whatever bc at this point the salon owes me hundreds of dollars. They told me to wait until their boss contacted me but I didnt have time to wait I needed my money right then and there so I went to the salon itself only to be told I had to wait an additional 24 hours for my money to go back to my account and it wasn't even the full amount bc of the overdraft. LONG STORY SHORT: I'm never going back there. Terrible experience and a huge inconvenience

During a recent pedicure, the male technician cut my foot deeply enough to remove a chunk of skin…read morewhile "sanding" my foot way too hard with what felt like sandpaper. When I pointed it out, it was barely acknowledged and no proper care or sanitation steps were taken. The area has since become infected and will probably leave a scar. I would strongly caution others, as this could have been prevented with proper technique and response. This man should not be doing pedicures if he is unable to be gentle.

FIVE STARS FOR STAR NAILS!! Kenny, Tracy, and Sandy do impeccable work! They are so friendly and…read morewelcoming. I could not resist showing you all how beautiful my nails looked for Christmas... and matched my tree!

My nails were horrible. It was done by the man and I'm just really disappointed. I came back after…read moregetting my toes done which I loved . I had to go somewhere else a week later and get a whole new set. It was like I didn't even get my nails done recently: She said the tips seemed to be too small for my nails and I just told her to do what she had to do .

I come here every two weeks exactly. I always bring a picture and I get good quality every time…read more Tons and tons of colors too. Salon is clean, staff is friendly, comfy spot and kind people

Been coming here every time I'm in town. Always VERY CLEAN, people are friendly, TONS OF COLORS,…read morechrome, excellent at hand painted designs, 100% VERY PROFESSIONAL. I recommend make an appointment, but they do take walk-ins.

Clean, very busy. Yen did my pedicure and was very attentive and made sure that I liked her work…read morebefore proceeding. Best massage chair Ive been in too.

Great techs here, and customer service! I'm always satisfied with how my nails look. But as of…read morelately I've realized that I'm not quite sure how sanitary it is. A lot of the times I'll notice the tech will immediately start my nails after someone else's, so I'm not sure how that would leave time for them to clean the tools,files,etc that they're using before starting on someone new. Same goes for wiping down chairs/tables in between guests. Just something I've noticed lately and it's never worth getting an infection