Great customer service l been coming here for years l had a friend's mom get rear-ended and I…read morerecommended it here and sure enough the price was just perfect better than if you find it at a junkyard I'm very impressed I will be back thank you five star customer service

I bought parts from National in years past. Very helpful & had what I needed 80% of the time…read more Special order available in most cases.

This review is for the AutoZone on 5700 Quail Road NW on the Westside. I couldn't find it anywhere…read morein Yelp. My battery had died and they graciously checked the battery and alternator. Then they quickly and efficiently got me a new battery AND installed it. Brooks and Sal were GREAT. They were friendly and professional.

No reviews for this store? There should be. Staff practically met me at the door and politely asked…read moreif he could be of assistance. I told him what I needed, he walked me over to the appropriate aisle and showed me my options. After I made my selection we went to the counter, I paid swalked out in under 5 minutes. Granted it wasn't during a busy time of day but I'll go back.

This is always our choice when needing auto parts and help. Manager Scott and his team are…read moreknowledgeable, professional and extremely helpful. I couldn't put in the Prius replacement headlight bulb, but Scott did so easily. The store is well stocked and clean. Definitely recommend this AutoZone!

Good and nice Employees but WORST MANAGING. Never been invited to a fight by big chain business…read moreMANAGER! Friday night 11/16/18 had a great experience in service by a young man named Francisco who did great helping me purchase parts as well as returning a bunch of parts my mechanic sent me to while he kept working. Next day Saturday 11/17/18 1:30pm I returned because the previous night I forgot some very important receipts so I spoke to the manager I believe his name is Scott Sims. Straight off the bat he said they throw everything away every night so no chance of finding it and it's all in the dumpster which i shouldn't go dive in for it otherwise cops will be called and I WON'T LIKE IT IF 'HE' goes back there. mind you I never mentioned anything about going to the dumpster. I just said ok & walked out. But had the idea if maybe I can talk to Francisco from the previous night hoping there might be a chance he knew the receipts were mine & probably put em somewhere & NOT thew them away. I walked in and an older Hispanic male (I didn't read his name tag) who seems to be "assistant manager" attended me as I asked for Francisco and he said Francisco is out on delivery & should be back in 15mins or so. So I waited and saw Scott Sims the manager take the older gentleman who spoke to me to the back and sounded like they were arguing and I heard profanity with a few F bombs and Scott the manager walked up to me mad telling me I'm wasting my time and if I want to wait outside I can but no chance I'll find the receipts, I interrupted him saying "woah calm down" -"Don't tell me to calm down!" I calmly explained what I was going to do and everyone there, employees AND customers are witnesses I never spoke disrespectfully or rose my voice or ever mentioned anything about jumping in the dumpster. He repeated "you're not gonna like if I go out there and you're in the dumpster (as he lowered his voice saying) and if you got some beef, we can go around the building where there no cameras and settle this." I was SHOCKED the MANAGER said this out f the blue and I looked around saying ...did anyone else heard that? the older gentleman was on my right the whole time & I asked "do you approve of this behavior?" he just shrugged. I said out loud I can't believe a MANAGER of a big established chain business could be so altering rude and unprofessional. You're gonna hear about this. and walked out. never going back.

Wish I could give it zero stars. Never going back. Terrible, the most disagreeable staff. Been here…read moremultiple times. Every single employee I've spoken to is unkind and short. The nasty woman, the fat guy, they're miserable and look at you like you're crazy if you have more than one question or don't know what you're doing. I thought you guys were the experts why are you acting surprised that I am asking questions about parts? The first time I was shocked. The second time I wasn't expecting it but I'm glad I recorded the entire interaction. And I will be uploading it to tik Tok. So, basically if you don't LOOK New Mexican or are from out of town and need help don't go here. Go up the street to 4th Street advanced Auto parts. Or AutoZone. These people are sick. No one's coming into the store because they know everything and their car is fine. They need to cut the snarky nasty attitudes. No wonder the store is never busy.

good service with prompt staff assistance, a notably clean bathroom stocked with fresh towels and…read moresoap, and paper towels available in the restroom for convenience.

I was looking for a wiper blade for the back window of my Jeep. The staff was not helpful when…read moretrying to locate what I needed so I had to go elsewhere to find what I needed.

Staff was very unprofessional, did not acknowledge me whatsoever and were not helpful and to be…read morefrank the employees were talking to themselves so I decided to leave it felt unsafe

This might be the cleanest, most well organized auto parts store I've ever seen. Even the parking…read morelot is clean! It's certainly a league above the competitor auto parts stores on 4th Street (of which there are several!) It's the furthest from my house, but I'm not even tempted to stop at one of the others on the way. Recently, I need a car battery - like asap - and I called at 7:30pm and spoke to an excellent customer service representative named Jacob. He said they closed at 9, but they had my battery in stock and if I could head over in time, he would be happy to install it. It was dark and cold - Albuquerque in January - so I asked if he'd prefer I come in the next day when it was light. He said he wasn't working the next day and wasn't sure if anyone who was could do a battery install. It was so nice of him to let me know that! So I drove over and he had my old battery out and my new one in, lickity-split! (And I have a funny Italian car with odd size bolts, too.) Overall, it was such a positive experience, I would always go back there for car needs in the future. They are also a UPS drop point, and I have taken packages there, which has been convenient, as they have longer hours than the official UPS stores.

Worst auto parts store that you can ever go to will not warrant either parts can't look up the…read moreright parts don't go here

These people do not seem to respect a drivers' time. My co-driver and I are watching our schedule…read moreshorten and my clock slip away, meanwhile they are in granny gear all day. Perhaps it is because they take for granted the benefits from hourly pay, whereas we drivers make pennies on the mile. But of course, what do they care? They're getting paid by the hour just the same if they were working as if they were screwing off. I can damn near guarantee: switch their pay scale to piecework and watch their attitudes magically adjust. Goddamn hourly clock-riding mf's

We stopped here due to a small oil leak we noticed and we were in need of a quick oil change. They…read moresaid it would be a nice easy and quick procedure. It took over 3.5 hours for them to work on our bus after saying it would be quick. Not only were we over charged for our oil change, they charged us for "inspecting" our bus only to be told we had "a small oil leak". We would not recommend taking your diesel needs to this location.

Thank God for these workers. My wiper blade completely snapped off the other day during the storm…read more Nancy completely helped me and went out of her way! Thank you for the help!

This is my favorite O'Reilly Auto Parts store. It is located at the corner of 4th and Candelaria…read morein the North Valley, Albuquerque. There is a Wendy's on the same corner. The employees here are friendly and unassuming. They don't hassle you and will let you wander around and browse, if that's what you want. They are always happy to look up your parts and give advice.