Great service. Thorough cleaning, great communication, easy and fast to book. Hard to find similar…read morequality service out there.

Let me start with the positives. Communication was excellent throughout the process, and the team…read moredid a wonderful job with carpet cleaning and pet odor removal. I don't think our carpets have smelled this fresh in years. Because of that--and because the company took my concerns seriously afterward--I awarded Spotless Clean SD three stars. Unfortunately, I felt compelled to deduct two stars for a couple of reasons. First, the team did not clean what they considered "cluttered" areas. In practice, this meant that surfaces such as my bathroom counter and office desk were skipped entirely. I understand not moving or organizing personal belongings, but there were crumbs and visible spots that we had to clean ourselves before guests arrived the following day. Additionally, things like trash bins and appliances were left out of place, as if the team left in a hurry. Ultimately, I did not feel I received the full value of the service. Second, while avoiding those "cluttered" surfaces, the team nevertheless moved several art prints and canvases that I had set aside for framing. They placed a heavy plastic office chair mat directly on top of them, leaving several pieces crumpled. Fortunately, I was able to flatten most of the wrinkles, but I was surprised by the lack of care shown toward personal items. To the company's credit, Ellen promptly offered a discount on a future cleaning with a different team, which I genuinely appreciated. Ellen also offered to have a team return and address the remaining areas, but we had already taken care of it ourselves. Given this experience, I don't think we'll be using the company again, sadly.

I am a returning customer. They did a great job on a move-out cleaning. The tenant did almost no…read morecleaning but the two cleaners came and knocked it out. I will use Tranquil Home again.

I have been happy with tranquil home for the better part of a year…read more I have had the sane cleaner in that time (Hailey) and she's been phenomenal. She's courteous of mine and my house's needs in more ways than I can count. When I needed her to go above and beyond and clean my disaster of a kitchen, she made it seem like the easiest task and no concern of mine. I really appreciate the thoroughness with which she cleans generally, too. Never have I ever spotted places that could use extra cleaning after she leans. Truly grateful for her cleans! The people working behind the scenes are always proactive with getting my cleanings set up, giving me alerts, and doing the other administrative parts of the business without disruption. It seems small but that's huge. Great team, great cleans- hire them if you want stress-free cleans. They live up to their name.

I got the move-out cleaning service for my 1bed1bth apartment that was about 650sqft. Cleaners…read morearrived on time and finished pretty quickly (it was estimated about 2hrs). They did a fantastic job, my landlord said it was one of the cleanest apartments they've received back! I got my deposit back and the price for their services can't be beat. I wish I could have brought them along with me to LA .

I normally don't leave reviews, and when I do they're normally positive reviews. This is not the…read morecase...and it's a long one because I want to be detailed. Please DON'T hire this company. I am truly disappointed and upset over the quality and efficiency of the cleaning service provided by this company. "Pattys team" was simply awful, unprofessional, and did not provide the move out deep cleaning I ultimately had to pay. The only reason I'm giving them a 1 star is because Karla C (who I communicated mainly by text) was very responsive and accommodating. The cleaners arrived within the time frame provided and only two (from what I heard of their conversations it seemed as they were a couple). When they arrived they did a walk through of the apartment BEFORE starting to clean in order to inspect the condition and advised me it would take them 2-3 hours. Around 4.5 hours later I received a text from Karla saying the cleaners need more time due to "conditions of the home." The cleaners told her that my apartment was more work and dirtier than they expected and they attempted the charge me more money. The condition of my apartment was nothing more than a normal move out/deep cleaning. My apartment was completely empty and relatively clean. They DID NOT do a move out clean. I observed them since 1130 am and noticed that she has giving him instructions consistently on how to deep clean while she wasn't cleaning. At one point he was left alone to clean the small bathroom alone that he spent over an hour on. I'm was concerned at the efficiency of them. I was in the living room during a 40 min period taking apart one piece of furniture and observed them NOT clean anything beyond wiping down a counter. I also had a friend over who observed the same. They did not pull out the appliances to clean them, didn't clean the freezer, barely wiped down the baseboards despite telling me that they had to spend a significant amount of time on them. I had to go back and wipe down walls, cabinet doors, baseboards, and clean the freezer myself. Karla was receptive and when I sent her photos agreed that they did not provide the quality of work they allegedly normally offer. However I had to actually call her and request a reduction of rate in order to receive any response or discount. I was still charged $216 despite after informing Karla and going back and forth being provided an "$80 discount." When I turned over the apartment my leasing agent expressed her concerns over the cleaning quality and advised me she would be reaching out to the company to finish cleaning properly. The cleaners spent SIX HOURS in my apartment and did nothing beyond a normal cleaning. Then tried to argue with me when I expressed concerns. The girl also attempted to get me to pay her cash directly rather than waiting for the company to charge my card. It was all completely unacceptable, unprofessional, and disappointing. It was a complete waste of money and time. I hired them because I wanted to support a local business, they had "fair" rates, and relatively decent reviews. I needed a move out clean and decided to give them a chance. Please don't waste your time or money on this company. I should have paid double the price for a larger professional corporation or company to handle my cleaning needs.

Very fast response and the cleaners did a great job! I've used Faria's Cleaning Services for a move…read moreout cleaning and also a deep cleaning. The attention to detail is amazing! And I specially like the upfront pricing and scheduling availability.

Leticia was a godsend! She meticulously cleaned our home that needed some extra loving especially…read moresince the arrival of our little one. A very detailed and thorough deep clean for sure. Fair pricing for the amazing work done - highly recommend going to Anna and her team for future services! My husband and I are eagerly trying to decide on a date for our next cleaning :0)

We requested their service for "basic" maid service. Turns out we needed more of a deep cleaning…read more They moved most of the furniture, cleaned cracks and crevices, and did a great job in the bathrooms. I was actually out of state when we requested their services and I was able to successfully coordinate everything via messaging. Responses were prompt and professional. We were only planning on using them for one good cleaning but have now decided type use them on a more consistent basis.

1: After approximately seven years of cleaning for us weekly, YOU GHOSTED US, and without…read moreexplanation! How dare you?? 2: YOU did so without explanation, and avoided any attempt at communication from me. Maria Cristina or whatever you are. Do you see how wrong that is? Do you see how freaking hurtful that is after all of those years? I honestly despise you because I see who you are. You did the same thing to others when they would reach out to you for service, and I didn't understand why you were being so nasty and ignoring them. 3: I DESPISE YOU AND YOUR WORK ETHICS, or lack there of. 4: I DO NOT RECOMMEND HER AT ALL. 5: Please know that you will not know who the people are that are coming into your house because they change so often, and their backgrounds;?as sketchy as they may be, will be unknown to you. 6: Maria Cristina Hendrickson, just like many of your clients both current and former, I considered you a friend, and now you are the absolute opposite. 7: I know so many things about you, all the things that you have confided in me about your clients of past and present, personal stuff that pertains your clients and yourself, just as I have shared with you. How freaking dare you? You know that I hold a grudge, and that I hold people accountable, so this review of your bullshit could've been avoided had you responded to one single text message after you communicated to me that all was well, and that you were still going to show after your three week vacation . This is a copy paste of our last conversation : "Hi there and happy Saturday Maria Cristina... I really hope that all is well with you. My name is......., I am the person that without ever meeting you for months in person, hired you and left you the keys to my home in a lockbox. After speaking with you, I had a feeling that I could trust you with my home, and I had a feeling that you were a person of integrity and trustworthy, otherwise I wouldn't have chosen you. Once we finally met face-to-face, and had the chance to talk, I liked you even more. I recall that when my kitchen and bathrooms were being remodeled and replaced, I continued to have you come to the condo every week, knowing that you could barely clean anything, but I still paid full price. You have been cleaning my home(s) since forever, so I don't understand What is going on? Maria Cristina , you 100% know that you could or can talk to me about anything, and for All of these years that you have cleaned for us, confided in us, and me and Tony confiding in you. We are at a complete loss as to why you didn't show up last Wednesday when you confirmed that you would, and that you are not responding to any text messages. I don't know if this is a money thing, an inconvenience thing, or what, but whatever it is or was, you 100% know that you could sit down and talk to me about it, so unless you were injured, jailed, hospitalized, or abducted by aliens, I don't understand why you haven't responded to my phone call or text ? Let me also bring you back to the conversation when I told you that I wanted you to come twice a month instead of every week. Maria, the look that came over your face was a look of you being devastated, but I really didn't understand that reaction, because more often than not you were only coming here twice a month anyway, due to you prioritizing other clients who were probably paying you more, so I don't understand the lack of communication now. ? I did ask you many many many times if you wanted to change me to a different regular scheduled day, and you never would do that, so I don't get it ? Here's the thing Maria Cristina, whatever it was you could have sat down or even just talk to me about it rather than just ghost me (after all of these years.) Lastly, I hope that you will reach out to me and either we get closure, but don't just ghost me after all of these years, knowing me, that will be sad. Stop doing this shit to your clients, otherwise just treat all clients like clients, and not pretend to make friendships or relationships with them, and then ghost them because it's rude. How would you like it? How would you like it if Jose ghosted you or any of your other employees. With this said .... I decided to take the text messages down that I had attached but everything that I said is true. You would confirm that you were gonna show up and then not show and I was fine with that until you just stop showing at all. Christina Maria if you give me an explanation, I will take this down ...

Ace of Maids are incredible! I had been thinking about getting a cleaning service for awhile and…read morefound them on yelp. They were so easy to schedule with and even came out to Jamul. Very communicative and friendly. I saw my house after they were done and my whole family was amazed. They are worth every penny. So grateful I found them

I am very disappointed with Ace to Maids. The first time I scheduled an appointment, they did not…read moreshow up, and then within a couple hours after the appointment time, they contacted me to say they had a flat tire. That was totally understandable and we rescheduled. We rescheduled to about a week later on a Thursday at 8 am. By 8:30 am, no one showed up, so I messaged them through yelp. I never heard back. By 10 am I messaged again, and I never heard back. I sent three messages and never heard back. I called the phone number, which said it was not in service. After seeing such wonderful reviews, I was very excited to have them come clean. I even stayed home from work to be here when they came. I am very disappointed and hope they can make things right.

The Good: I'm leaving 5 stars because I want to help my…read morecleaner Ariel who was very kind and professional did a good job. The clean itself was mostly great, I would happily hire her again. The Bad:(more of a company issue than cleaner issue, Ariel was lovely) Initially I had some issues with communication during my booking process but those seem resolved now. A few small things below my expectations like the odd missed dust ball or counter crumbs. NBD. I do find it a bit odd that the company (not the cleaning staff) asks for 5 stars reviews with what feels like a guilt trip - that money will go to the cleaner. I want that for her, but definitely think that practice is unprofessional. I think the owners should not be requesting a specific number of stars or even disclose the bonus to the cleaner.

I have used cleaning services in the past, and this one was one of the best experiences I've had. I…read morecould immediately see the difference in the cleanliness of my home. They were able to remove some tough spots that other cleaners were not able to get out. The team was thorough and did an excellent job. I would definitely recommend their service and will use them again in the future.

Olga and her husband were on time, cleaned well, and the place looked great! Recommend for a move…read morein or move out cleaning.

We are thrilled with the results of our "Move Out" cleaning that Ana did for our son's and…read moreroommates college house. It is absolutely move in ready for the next tenants. So impressed with professional communication text and email, fair pricing and outstanding cleaning from Oksana and Ana. We will definitely use their services again!!!