Our tenants checked out and left a disgusting mess behind. Keith did a fantastic job cleaning the…read moresoiled sofa and carpet. I have before and after photos to show how well everything turned out. Costs were explained in advance and there was excellent communication throughout the process. I highly recommend this business and would not hesitate to book with them again.

This guy has absolutely no interest in cleaning our carpets. He was too busy on one day and never…read morecalled back.

I wrote a review yesterday and wanted to correct it to give them 5 stars, because the rugs looked…read morefine after 24 hours (i was concerned by how dark they looked when wet). Now they are dry, all is well.

Highly recommend. Came out promptly after initial call, very fair quote for tile and carpet steam…read morecleaning. Basically, Scott rescued our bathroom. We had made the mistake of putting in a pebble floor shower and struggled mightily to keep the grout clean. Scott made it look like new and made it look easy! So happy with the carpet cleaning as well. [The rest of this review has nothing to do with the steam cleaning, but in case you're confronting the same task.] After the steam cleaning, we let the bathroom floor thoroughly dry a couple of days in preparation for resealing the floor with 511 Porous Plus, two coats. Now we can see that the grout does not get wet like it used to, so this should be much easier to keep clean. So, from now on, every 2-3 years, we will have the bathroom floor steam-cleaned and then reseal. Btw I do not recommend using a sponge applicator for the sealant because when I began to use one, it made the sealant all foamy until the sponge was saturated. Next time, I'll use either a paintbrush or the applicator designed for sealants.

On time, polite, high quality results. Exactly what I was hoping for, will hire again.read more

Very responsive, easy to work with. The tech was personable, clean, efficient, and did a great job…read morein a reasonable time. The price was fair for the three rooms, stairs, and hallway I had cleaned. I recommend them. My neighbor stopped by during wrap up and will probably hire them next.

We loved our experience with Oxi Fresh!! Isaac came out initially and told me when he was done if…read morethe smell from my cat's accident came back to simply call and they would come back. Freddie came back and with another application and the stink is gone!!! Both gentleman were a pleasure to have in our home. They were both extremely well spoken and congenial. Thanks OxiFresh!!!

Stains weren't removed. The person who scheduled my appointment said they could clean things they…read morecouldn't once the technician arrived. A total waste of my time and money. If I had known what they could really do, I wouldn't have hired this company.

Robert picked up my call right away and gave me a price over the phone and troubleshooted the…read morelocation and set up with me and he was prepared, made it easy and fast got my carpet cleaned in the same week! Would highly recommend!

Good communication, timely completion, good job all around. Nothing left to be desired.read more

Initially I selected Rino Carpet Cleaning because they had a fast response rate, and Aliread the…read morespecs I took time to document for the job. We scheduled an appt for the cleaning. I was pleased to see automated text messages confirmed the job and described what to expect. Rino does a great job of blending multiple communication modes seamlessly (Yelp, person's cell, automated text number). This is a rare skill that should not be underestimated. Unfortunate there was an emergency and I had to cancel the job in the middle of the night before the service (see my review on drywall lol). Then the emergency was taken care of sooner than expected, so I contacted Rino again. We rescheduled service for the following day. An arrival window was provided; they arrived promptly. Ali did a walkthrough and we showed him a couple of stains. They began the service. There was a team of two, Ali and Ivan. Ali performed the stain treatment (stains came out!) and Ivan the all-over carpet cleaning. Both were friendly and professional. I will certainly hire them again.

Ali was fast and prompt responding. His tech was a cool guy and was a good worker. Service is good…read moreand prompt. But that's not why the 2 stars. As you can see in the pics, the carpet is very spotty, streaky, after the clean some areas better and somehow some worse. The tech wasn't happy with the clean when he finished and offered to come back if I desired. I'm not looking for anything just showing the before and after pics. I had hope for a better result then what we got is all. The pics are the next day to ensure the carpet was dry.

Excellent carpet cleaning from a local, owner-operator who really knows stains (chemistry degree…read moreand it shows). Fast, efficient, and super effective. Our carpets look fantastic--would absolutely hire again

Oh my goodness, Chris came out to the house and worked some magic on my carpets!!…read moreHe was on time, efficient, and respectful of my home. He was able to get the pet stains out of my light beige carpet. My steps look brand new. Thank you Chris for saving my carpets!

Best Service in town! Thanks Larry for your help your prices are great and service is even better?read more

Wonderful family business! We've been doing business with Big M for 40 years! They are reliable,…read moretrustworthy, thorough, respectful, dependable, and a pleasure to work with. We've used their carpet cleaning services for our special and valuable wool carpets; they are careful and attend to details. They've cleaned for us as homeowners and landlords, cleaning after tenants at the end of their leases. No job too small or too large for this can-do family of hard workers. Highly recommend!

We had Steve's Carpet Cleaning and Restoration out for a duct and dryer vent cleaning this week…read more The folks that came out were on-time, super friendly (to us and our dogs), and we could tell they removed a ton of material from our vents. We'll definitely use them again for this service!

Carpet cleaning services were great! We hired a pet sitter…read moreto feed and walk our dog while on vacation. Unfortunately our dog had accidents in the house (highly unusual). We hired Steve's Carpet Care to help us remove the pet stains from our brand new carpets. The technician arrived on time and let me know before they arrived that they were on the way. He was very polite. He protected our wood floor with a runner and used bumper pads on the corners to protect the walls. He moved all the chairs and successfully removed the pet stains. I really appreciated the customer service. I was very pleased.

Great customer service, on time, friendly and not a spec of dirt left on the carpet! The best part…read moregreat/fair pricing!

Two workers cleaned all our carpets, including air ducts, dryer duct, and fixed carpet wrinkles in…read morea bedroom. The carpets look great, and we were overdue for this service. There were some stain spots, which are now all gone. I'll be using A1 Red Carpet & Air Duct again for the next cleaning!