We had a great experience with Frankenstein Pools and Corey. He has been incredibly accommodating,…read moreresponsive, and thorough throughout the process. As homeowners who aren't always on-site, we especially appreciated that he regularly sent photos and videos to keep us updated. His communication, attention to detail, and willingness to go the extra mile gave us a lot of confidence that everything was being handled properly. We would highly recommend Corey and Frankenstein Pools for pool openings and closings in the Needham area!

Started off good and just went slowly downhill .... Nice guy, but unfortunately did not know how to…read morehandle the situation.

We just finished getting our pool re-tiled by Jon and Jen. What a joy they are to work with. They…read morecommunicated well to get everything scheduled and showed up when they said they would. The job site was spotless at the end of each day. The work is gorgeous and I would hire them again in a minute.

From the owner: Our business specializes in Gunite/Concrete Pool Repairs & Restorations. Specialities include…read moreEpoxy Painting, Tile Repair/Replace, Deck Repairs.

So we purchased a kayak pool about 8 years ago through ambassador pools. Our experience with them…read morehas always been professional and timely. But 8 years after i have a low flow error and cannot figure it out. I called 3 local pool stores and no one was even willing to help. So i said to myself let me call ambassador and see what they say. Talk to the owner he transferred over to gregg which i have dealt with in the past. 4 hours later after work gregg is at my house and fixed my problem at no cost. No cost that just doesnt happen anymore but with this family owned company it still does. 5 star in my opinion is not high enough. So here ill give them 6 stars. Thanks for everything youve done to keep our summer fun positively great.

From day 1 ambassador has been nothing but amazing to work with! Sign up and they literally had…read morematerial on site within 3 days. Pool is up in 6 hours, I kid you not. Issues may arise after a rough winter, but put a ticket in on their super easy website. And within almost minutes Greg is on the phone with you even way after hours. He cares and won't let you go until you as a customer is satisfied. My experience with them has been nothing short of phenomenal and I would highly recommend them for a kayak pool. ​

Jon was excellent !!!! He was the only installer that could get me in by July 4th for an 18x33…read moreoval. Him and his crew came Sunday prepped and did the install and were finished by 5pm. His work was perfect and the pool came out great which had to be fit around an existing deck. His price was more than fair and beat every other installer I called . I would highly recommend a-1quality installs.

Jon is a very deceitful contractor, takes the customers money, makes excuses not to finish a job…read morewhen the original contract was signed over two years ago. Took my materials that I paid for over 17,000 to so call buy what was needed to remodel my cement pool. Broke into my shed, didn't wait to have me open it with a key, and left his so called laborers on my property, which most of the time were on their phones ... never communicated with me ... I went outside numerous times during the couple of hours they were there, and Jon never returned or touched base with me before taking all of the materials that were mine and paid for and became quite verbal and unprofessional through texts messages, instead of being a true businessman by responding by phone not texts. I've filed a complaint with the BBB and the AG s office for fraud and theft of deception which is a criminal offense. Don't be taken advantage of, Jon stole a lot of my retirement money and life insurance money I received due to the unexpected death of my husband ... disgraceful.... hopefully Karma bites you in the ass pal.

Ruben is the reason we hot tub with New England spa. he is always professional always a gentleman…read moreand maintains our hot tub to perfection. I would recommend Ruben to anybody.

New England Spas and Hot Tubs…read more NE Spas had an incredibly knowledgeable service department that went over and above to support a buyer who didn't acquire the highest end tub AND lives on a island! This issue arose because I chose to plug in my tub (how hard could it be) because hiring an electrician to come to an island by boat is difficult. Turns out, an electrician would have known to clamp the main power cord. Pulling on it over time ended up shorting out the circuit board. That's when the fun began. NESpas made sure to order the right replacement board, put me on a group chat and walked me through the installation. I clamped the power cord and it's operated flawlessly ever since. Don't go anywhere else!

Commonwealth pool service handles my weekly cleanings. Manny does a great job handling any issues…read moreor questions that I have. The price is very responsible as well!

From the owner: At Commonwealth Pool Service our customers are our number one concern. We strive to service your…read moreswimming pool needs not only professionally but also cost effectively. We will not let you down.

Trying to save money, I've purchased discount shock that's has to be at least 90% water and did…read morevery little for my pool. Village pool offers quality products that gets the job done and ultimately cost less in the long run.

Called for a pool service for the first time. The man who answered said he could not hear me and…read morewas extremely rude in the way that he addressed it. Will not be using these services based on the terrible customer service.

I initially contacted Mark while shopping around for above-ground pool installation and was…read moreimpressed by how quickly he responded and answered all my questions. He came out for a quote and seemed professional at first. But on installation day, I was surprised to learn he had subcontracted the job to someone else, a contractor who was rude, unprofessional, and canceled because of light morning rain, even though the forecast cleared up by 9 a.m. Mark agreed with their decision and told me to call someone named Carlos, who could "get me in ASAP." I was confused why was I calling anyone else when I had hired him to do the job? We took time out of work to be home and based on the forecast for that day I found it ridiculous! I get if there is going to be chances of heavy rain then obviously a pool install should be cancelled but it was literally dry the ENTIRE DAY after 9 am and the ground was hardly wet where I live! When I questioned it, Mark told me he doesn't make money on the installs and just passes the work off to other contractors. He said he had "no time for me." I was never told the job would be subcontracted, even though the permit was pulled under his company's name. In the end, I can't recommend him due to the lack of honesty and professionalism. Fortunately, the second crew (despite bad reviews) showed up as promised, worked through the extreme heat, and did a great job!

Amazing company owner knew his stuff. He came and looked at my property line to see what size pool…read morewould fit adequately with my backyard. Him and his team installed the pool quickly without any issues. There was no hidden fees. The price was exactly what we had discussed. And we are in love with our back yard.

if i could give 0 stars i would he put in my liner for best pool liners (crooks) and mr vazquez was…read morea willing con man for them pool leaking since oswaldo installed the liner now i must sue him in small claims court and best pool li ers by the way liner wrong size and he did not even know he put it in anyway!

They were knowledgeable and we were very satisfied with how quickly and thoroughly they opened our…read morepool . Thanks Vazquez Best Pool Liners !