All the staff and caregivers at Gordon Lane seem consistently excellent in their calm, considerate,…read moreand skillful working relationship with their patients. To a one, they also seem to appreciate each other and their employer. I have always found smiles on their faces, and never a distracted or conflicted attitude when assisting their patients. I have served as a chaplain and pastor to persons in other similar centers and hospitals. Gordon Lane stands out to me in so many ways.

I would never go there again. I had a setback after major surgery and needed care to recover my…read morecore strength so I could safely go to the restroom on my own. I told them this was my goal. Once they got me there they put me in a diaper! After putting up with this for several days I threatened to require transfer to another care center. Then they promised to get a commode for me for my bedside. They kept promising and promising, and never did it for the 6+ weeks I was there! In addition, the first space I was assigned had a TV that would only turn off if you unplugged it. Also, their TV channels did not include KTLA, a major local channel. Hygiene was also an issue. The curtain between me and my neighbor had smear of snot or other bodily fluids on it. It took more than a week for them to change it. Later on I had a chest infection and I got some fluid on the new curtain. When I told the cleaning crew, all they did was rehang the same curtain with the side toward my neighbor (who was there for cancer treatment)! There was also a security issue. One male resident, who apparently had some form of dementia, kept wandering the halls and entering my space, claiming he was visiting a friend (no males were in my unit, and the other resident also did not want him in our unit). I told the staff and they cautioned him ("you don't want to go back to the hospital (mental?), do you?"), but he continued to poke his head into my unit. I observed them lying to residents. They took away my neighbor's wheelchair because they didn't want her wandering unaccompanied in the halls, but told her they didn't know what happened to it. They promised physical therapy four times a week but I never received more than 10 to 15 minutes two or three times a week, and when I asked for more they said staff were unavailable.

I'll start by saying that Terrace View is a truly 5 Star facility. I'd give it 10 stars, however,…read more 5 is the max allowed. The staff are truly amazing. In my 2 1/2 month stay at Terrace View I interacted with all the staff. From my personal experience they have been extremely helpful and encouraging for my recovery and eventually return home. I took the time to do a lot of walking around the facility and doing so talked to all the staff (nurses, nurse assistants, cooks, physical therapists, maintenance workers, cleaning crew, etc., and to a person they all loved their jobs and most importantly they truly cared for and loved the patient/residents. Most of the employees have been there for 15 + years. Many over 20 years. The facility is being cleaned on a daily basis. Floors buffed, rugs vacuumed and buffed, all patient rooms swept and mopped daily. Beds were made up cleaned where needed. Patients were given showers on a weekly schedule and the nursing assistants were caring, respectful and very patient. The facility just smelled clean every day. Overall the food great. You also had an alternative menu for other food choices. The dietician would work with you to get you the needed nutrition. The tilapia was exceptional. My favorite. Deserts were plentiful as well as ice cream and sherbert. My physical therapy was more than I expected. Paul, Jong, Hanna, were the best. I don't recall all their names, but to a person, they were very professional, extremely knowledgeable and very caring. I can't thank them enough for their care and encouragement for me. There are some patients who are long term care. I think if I was in than medical condition, there is no better place to be. The care, respect, professionalism and love is the very best. This truly starts with the facility administrator (Brendon Dahl) whose leadership doesnt come any better. His professionalism and care is reflected in every employee. Terrace View is the very best.

This review is long overdue giving excellent marks to Terrace View. My Dad spent about 3 months at…read moreTerrace View after being bedridden in the hospital for many months after a horrible accident. In just a short time, Terrace View had him out of bed, in the chair and doing bike and weight exercises and practicing standing. He also transitioned from continuous tube feeding to three meals a day by the time he left! Our family is grateful for their hard work, dedication and patience. He has continued to recover and get stronger using everything he learned at Terrace View. Since then he no longer has a feeding tube, is on a regular diet and is walking in physical therapy. Everyone at Terrace View including the caregivers, nurses, therapists, cooks, activities team and office staff all gave 100% and went above and beyond. Thank you!

Brian Cruz , Akida , Elden , Gabby , Sung Noon Karl John ,…read moreGun Young , Joseph P , Anthony Gonzalez , Bianca , Kyle , Arcila , Mario , Nathan , Yazmine Jennifer , Gysela , Veronica , Jillian , Joseph Munoz , Maria , Delores , Justine Santo , Omar , Wonderful Staff Nurses Cnas , RNs , Pt , Of. I have received excellent service as a patient I Recommend Pavilion at Sunny Hills .

A close family member was referred to this skilled nursing facility for rehab following a fall…read more This review is specific to the third floor for Kaiser patients. The facility is extremely busy, and nurses are frequently checking in on patients. Rooms are shared (two patients per room) and include a private bathroom, a TV for each bed, and a dresser. The facility itself is clean, though the nursing staff often seemed short-handed. During especially busy times, it was not unusual to wait 5-15 minutes for a response after pressing the call button. Physical therapy was provided once or twice per day in short sessions. Some drawbacks included physicians making care decisions without always coming to check in directly with the patient, as well as occasional miscommunication regarding medications. While some staff members appeared more short-tempered than others, the majority were friendly, attentive, and patient. We also experienced some issues with laundry, clothing went missing, and at times other patients' clothes were mistakenly given to our family member. Overall, we are grateful for the care received, but there is clear room for improvement, particularly with staff-to-patient ratios to help reduce call-button wait times and improve overall communication.

Care is exceptional, the medical staff are dedicated to the patients by delivering care n services…read moreneeded; not short changing nor denying any of the sick or disabled needed care and support !

My aunt recently came to St. Catherine for rehabilitation after having a fall at home. The staff…read morewere always welcoming and attentive. From the nursing team who genuinely cared and the rehab team who helped her regain her strength she managed to come back home. We appreciate everything they've done for us, I highly recommend your loved one to come here.

First off, I don't believe in reviewing medical facilities for the very obvious reasons of we don't…read morealways like the answers we get and we can't base our rating on that. I fully trust in the professionals. However, we recently transferred our father to this facility due to the situation and facility he was in prior to entering Kindred. From the moment we walked in the door, we were greeted with professionalism. The nurses and doctors on staff were always attentive to his needs and did an amazing job at communicating with us. Not too shortly after, his health took a turn for the worse so he was transferred to the ICU unit. There, he received top notch care. The nursing staff was more than accommodating, attentive, communicative and professional. Most of all, calm and empathetic to the situation. He didn't end up making it out but I will say that the treatment and care that my father received was something I've never seen before. The doctor made sure to call me everyday to talk about treatment plans, status, etc. The nurses never hesitated to answer questions and give us updates. The facility itself is well run and clean. I honestly felt an open door policy with the admin staff as well. I would recommend this place in a heart beat. I couldn't have asked for anything better for my dad throughout the last few weeks of his life.

After spending almost three weeks in the Acute Section of Kindred Brea, on October 2, 2024, it was…read moredetermined by my doctor that I could be safely moved to the Sub-Acute Section. The care that I received there was totally different than the care I received in the Acute Section. I feel that CNA Brenda helped me more than I can even put into words. She was A+ excellent! There were less patients in this Section compared to the Acute Section. In addition, those of us there no longer needed the intense medical interventions that we previously needed. For me, that meant that I was no longer on a drip IV antibiotic, but rather on just swallowing one antibiotic capsule daily. This represented a move in the right direction or to say it better, one last step before being given the go-ahead to go home! Once again Victoria, the Patient Advocate was by my side in every manner. When I had a complaint, she listened. When I had something good to say, she listened. She was fabulous!! While this section had a smaller gym than the Acute Section, I feel as though more positive goals and accomplishments for me were met in this gym. I was introduced to Amir and two of his assistants, Daniela and Genevieve, in this gym. If there can be a grade over and above A+, that's what I give to Amir. He didn't care if I said I was in too much pain to do anything. He made me do the therapy anyway, which in the end, made me feel so much better. He took me from a five to at least an eight in approximately a week and a half. Amir, you are the best!!! However, as nice as this all sounded, one thing remained the same. The food service was almost never correct. I continued to receive items I didn't order. The last few days I was there, the Food Service Manager personally delivered to me my meals, making sure I was getting what I would eat. There was no variety. For the most part, I was given either a cheese quesadilla or a little cheese pizza, along with two cups of watermelon. While I liked that, it did get a little boring having the same thing day in and day out. Aside from the food service, everything and everyone in this Section helped me to recover to the point that, on October 12th, I was given the green light to go home. I'm giving this Section 5 stars!

I have been coming to this PHP program for over three years. By far it is the BEST program i have…read moreever been to and i've been to several over the course of my life. All the case managers are incredibly caring and invested in your care. I have Connie for my case manager and she is amazing. The per diem therapists are mostly all really great! There are a couple i don't care for. But they put their all into each group. Mindfulness group with Colleen is one of my favorites. The nurses are super amazing. They're on top of everything and are so easy to talk to. And Lisa, director; and Katie, another administrator and group leader constantly work hard, going way over beyond to make College Hospital Anaheim a safe place to share with nonjudgemental and supportive therapists and peers. It is group therapy, so you learn to trust your peers and relate to them and they to you. College Hospital PHP is like a family. Everyone cares about everyone. I highly recommend it.

Every one who was there to help me and teach me how to care about myself we're wonderful. I came…read moreout a new person with love for myself.

My 90 year old mother was recently a patient at Coventry Court Health Center, and I can't say…read moreenough good things about our experience. The facility is clean, well organized, and clearly well maintained -- but what truly sets Coventry Court apart is the staff. From upper management all the way down, every single employee we encountered was professional, friendly, and genuinely caring. You can tell this isn't just a job for them -- they truly care about their patients as people. The physical therapists deserve a special shoutout. They are incredibly patient while also being thorough and effective. If your loved one needs a health and rehabilitation facility, look no further. Coventry Court raises the bar for what quality care should look like. Highly recommend!

is your loved one close to their death bed? Coventry Court Health Care center will give them the…read morepush they need to exit this world! expect awful food + neglecting of hygiene. Absolute lack of urgency during emergencies. incompetent staff to say the least. -1000/10

Outstanding!! I give it 6 stars!!…read more My mom has been at a few skilled nursing facilities and there is NOT ONE that comes close to the expertise, the caring staff and efficiency of Park Vista. This last stay was her 2nd time. Both were for orthopedic issues/fracture and they were amazing at making her as comfortable as possible. Park Vista goes above and beyond regular care. You can tell the people there do their job with care and concern. Things run smooth and they always seem to be at least one step ahead as to what we needed. German, a caregiver was fantastic. The physical therapy dept. was so flexible and made sure things went smoothly. Bianca in Social Services was always on top with help and resources with amazing communication. That can't be said about many places these days. There are many others, I can't remember their names. But everyone is gentle and caring and I wouldn't want my mom anywhere else. Oh and the food was very good, fresh like home cooked food. The facility is immaculate and on top of everything.

My 95 yr old Aunt stayed at Park Vista after two hospitalizations. Sunday, the head of nursing and…read morethe bedside clinical team, and caregivers ensured she received high-quality patient centered care during both stays. As a board certified patient advocate, I visit senior care facilities on a regular basis. This facility stands out as one of the top skilled nursing facilities in Southern California.