I've utilized BSG for home security for more than three years, and have referred them to many…read morefriends & family. Recently they've slipped on the customer service side of things. My doorbell camera has been out of service for weeks and I've left several messages with no response. I'm not sure what's going on with the company, but the customer service and timely responses should be a priority when it comes to home security...disappointed! Rodney T.

Received amazing service from Mark at BSG regarding our security system. He arrived on time, was…read morevery professional and made sure he understood our concerns. He quickly fixed our initial issue and thoroughly explained what actions he was taking. He went above and beyond and addressed some questions we had regarding the app and suggested some options we weren't aware of. Thank you Mark for your professionalism and top notch customer service.

TSGsan did an outstanding job installing our new 85" TV, soundbar, and TV mount. Tim was incredibly…read moreprecise and walked me through every measurement and marking before doing anything. He also installed a plug behind the TV, and the final result looks absolutely flawless--so clean with no visible wires at all. He was professional, detailed, and made sure everything was perfect. His helper was great too. Overall, an amazing experience--I highly recommend Tim and TSGsan!

We are very happy with our tv mounted above fireplace. Tim was very professional. We would…read moredefinitely use his service again.

"I had speaker cables and subwoofer cables run to rear channels of my home in addition to running…read morean additional cable/internet outlet. I will be installing the stereo, but he offered a few pointers on how to achieve my final goal. He arrived on time, worked quickly, cleaned up afterwards, and did great and tidy work. He went the extra mile by helping me run cables to the wall mounted tv that I installed and helped with reprogramming my tv to work with my current sound bar. Afterwards he went even further by re running my router and modem to where I would have moved it once he completed the job. I'm extremely satisfied and recommend Phoenix future customers."

From the owner: Here at Phoenix Custom A/V, we specialize in all your A/V needs. From simple wall mounting of your…read moreHDTV to Commercial Networking. In-wall and In-ceiling speakers to Custom Universal Remotes we can do it all.

Ok, I hate to only give the Salvation Army only three stars but... I called them recently to do a…read morepick up on a bunch of furniture and other items I no longer wanted or needed. The date and place was set up over the course of two different phone calls with a very polite gentleman. Now fast forward to the actual day: I didn't know what time they would show because as it was explained to me, they would have other pick ups and did not want to guarantee a time. That's fine with me. But when the guys did come over, they completely had no clue as to who was involved or what was going on. I opened the door to the one who knocked (I didn't see the other guy downstairs) and he had no introduction, nothing to say. He just stood there with a piece of paper in his hand. I asked him if he was here from the Salvation Army and he said 'Uh... yeah." Then the other guy downstairs said "Yeah, we're here to pick up. Is this the right address?" When I confirmed, I showed them where all the furniture was gathered into my living room. They both came in and looked and just seemed so lost (there was a LOT of dead air). I asked, "Don't you have a list of the items? When I called to make the arrangements for pick up, the guy on the phone took down a list of items." They just looked at me again and said, "Uh... yeah." I was definitely starting to lose faith in the whole process. Although I will say this, that once all of that confusion was taken out of the equation, and they moved all that crap outta my place, I was relieved. It didn't take them long at all. So my three stars - to the gentleman on the phone and the fact that it went quick after said confusion...

This is in regards to their pick up service…read more I called to first ask if they wanted/needed the items in question. I spoke to two different gentlemen that assured me this was exactly the kind of items they want. So, I scheduled a pick up - where you have no idea when they will show up that day unless you call the day of schedule. And, even then, when you call on the day of the schedule, they will still only commit to a three hour window. Whatever, I just wanted the stuff gone. Fast forward to the day of pick up. The guys arrive. Don't introduce themselves, but it is hard to miss the SA truck in the background. So, I tell them that it's already in the garage. The minute the door opens - the older guy starts dissing my stuff! Look at the ding mark. This thing is too old, etc. The end game? THEY REFUSED TO TAKE IT. After I called to make sure. And then, to really make my day, I realized after they left that the documentation that were the ORIGINAL DOCUMENTS to the TV that they refused to take - they TOOK! SO, they took my documents, but not my working TV. I think my charity of choice has changed. Not impressed. ALL IN ALL - I DO NOT Recommend their Pick up Service. ______________UPDATE_________________________ Salvation Army contacted me (after I sent an e-mail) to pick it up. They apologized via phone and via e-mail. I respect that. Thus, I've upped the rating to a 3 of 5. _____________2nd UPDATE___________________________ The SAME guys arrived to pick up the items. Talk about uncomfortable. All in all, it's gone; however, it has definitely left a negative feeling in my mouth. All I wanted to do was give away a working HDTV to someone that could use it. It would have been easier and less hassle to put it out with the curbside collection that arrives once a year. All in all - I still can't recommend.

Knowledgeable sales rep, showed us exactly what we were looking in the price range we asked to see…read moreand found the perfect piece our our home .

We bought the Belia 6-Pc Dual Power Reclining Sectional from Rooms To Go in January/February 2025,…read moreand honestly, it's been falling apart since day one. For something that cost $3,500, I expected it to last more than a year -- or at least not start breaking down within months. By July, the zipper on one of the cushions broke and the fluff started coming out. I called Rooms To Go and they did send a tech quickly, which I appreciated -- but since then, everything has gone downhill. The springs in another section are giving out, the charging port stopped working, and the recliner doesn't move smoothly anymore. It's now November, and I still don't have the parts they promised. Every time I follow up, I'm told "the orders were combined" or that someone needs to be emailed. Meanwhile, I'm stuck with a broken couch that was supposed to be high quality. This has been one of the most frustrating experiences I've had with a big purchase. I really wanted to love this sectional, but between the poor craftsmanship and the slow, unorganized service, I can't recommend Rooms To Go or the Belia set to anyone.