DON'T MAKE THE SAME MISTAKE WE DID - GO SOMEWHERE ELSE…read more My wife and I brought in a gold chain for a simple repair that took less than five minutes. We were charged $35. The exact same spot broke the very next day. We called and were told, "No problem--bring it back in." But when I returned, the owner--without even examining it up close--claimed it was a "different area" and demanded another $35. He was rude, condescending, and completely dismissive. Given the number of similar negative reviews, this clearly isn't an isolated incident. When the owner inevitably responds with excuses or denials, please be assured: this is EXACTLY what happened. (Note: We brought it to another jeweler in the same plaza who fixed it properly--for just $15.)

Raffi was very kind and respectful. He was able to resize my engagement ring within an hour. I am…read moreso happy and will definitely be back in the future!

It has always been my dream to incorporate my grandmother's rings into my wedding. The rings hold…read morenot only sentimental value but also represent the love and commitment my grandparents shared. With that in mind, I brought her engagement ring and wedding band to Hampstead Jewelers, seeking to have them resized and to explore options for replicating my grandmother's wedding band so that I could proudly wear all three rings--a complete three-ring wedding set--on my special day. When I returned to pick up the rings, I was truly blown away by the exceptional craftsmanship they displayed in replicating my grandmother's wedding band. The intricate details, from the delicate engravings to the polished finish, were executed with such precision that the replica looked almost identical to the original. This level of attention to detail far exceeded any experience I have had with other jewelers I've visited in the past. Hampstead Jewelers is a family-owned and operated business, and you can immediately feel the warmth and welcoming atmosphere as soon as you step inside. They all greet you with genuine smiles and takes the time to listen carefully to your ideas and desires. They are not just about selling jewelry; they are passionate about helping you realize your vision for the perfect ring. Whether you have a specific design in mind or need guidance in creating one, they are dedicated to making your dream ring a reality. In addition to their custom designs, they offer an impressive selection of handmade jewelry that showcases both creativity and craftsmanship. Each piece tells a story, and you can sense the care that goes into creating every item. I wholeheartedly recommend Hampstead Jewelers to anyone looking for beautiful, meaningful jewelry, especially if you want something that honors family traditions like I did.

Jewler / proprietor crafted a men's ring to accommodate my Tanzanite. Professional, talented,…read morebeautiful piece. Quite reasonable pricing.

Gaetan is a skillful, outstanding, honest clock repair man. Purchased a grandfather clock years ago…read moreand still running perfectly.

He claims to still be in business…read more Takes a deposit and then disappears,... this is a scam and he isn't trustworthy. When you ask him for information he states: "I have it apart and am in the middle of fixing it." Says the same thing to everyone. This has to be a scam. OVER 2 YEARS NOW!!!!!!!!!

My husband had a custom set of earrings and necklace made to match a ring he had bought else where…read more Theses people are amazing. The service he received and the service they have given me to maintain it is impeccable. Would highly recommend them over some of the "BIG" guys in town in which I will leave nameless. Shop local

Once again, I had the privilege and pleasure of visiting Bellmans jewelers in Manchester. I found…read moreBellmans years ago when I needed a serious repair, the customer service was remarkable!!I now live in Florida and it's not as easy for me to get to the store so I visit when I am in town. This visit did not disappoint. The store and the inventory is absolutely beautiful, however, it's the quality of the people who stand behind the counters that sparkle. The staff in Bellmans are the real gems. They are friendly and professional without being insistent. I wish there was a Bellmans in Naples! Maybe one day!? Love this store!

I inherited my grandfather's pocket watch - wasn't running. I could not find anybody in the Los…read moreAngeles area that could repair it. I was giving up hope, and then I found CWC. At first Denis was not to excited about this one, but accepted it anyways, and returned a functioning heirloom that looks brand new. After three weeks - running like a champ. Very much appreciated. And thanks to Heidi for keeping me updated and her prompt replies.

I had a sentimental watch that needed some minor repair on the band. Denis Carignan was wonderful…read more Although my watch was relatively inexpensive, he still treated me as though I had brought him an expensive item and repaired everything with care and professionalism. The turn around time was within a week. I found them very honest. Karen

Atwood Jewelers designed the most elegant, gorgeous necklace for me and I was so happy to pick it…read moreup 2 days before Christmas! Wow! What a beauty that I will be proud to wear for all occasions. Thank you for helping me create a new piece with the diamonds I had. I will happily be referring you to anyone who needs a jewelry store with excellent customer service and prices. Thanks again!

On 3/20/2025 I composed a poor review of ATWOOD JEWELERS of Salem NH…read more Jeweler Mr. ALEX DIMES has since reached out to me in the hope of resolving this issue. I was pleasantly surprised that this matter was FULLY resolved to my satisfaction. Mr. Dimes is the utmost professional who addressed and remedied all my concerns to my liking. He contacted me both by phone and email throughout this process! I HIGHLY RECOMMEND Mr. Dimes and Atwood Jewelers, and would, without hesitation, use them again.

Yosef is absolutely wonderful. Not only is he honest and personable, he is extremely knowledgeable…read moreand his prices are very fair. I have had 4 rings sized by him and they were ready in 2 hours! Wonderful customer service. Highly recommended!

you will be very dazzled at the selection in this store!!! we have had several transactions with…read moreMamadou and his Staff. Every purchase was wonderful - most fairly priced and excellent quality. We have also had 2 diamond rings reset and the work is perfect. we brought a sterling silver set that was part of an estate and they were very fair in the price to my offered. Bill and I are delighted to Reccommend them. This store has been established for over 20 years. they are trustworthy and the inventory is elegant.

Charly provided exceptional customer service. Regardless of my inquiries, he promptly and…read morecomprehensively answered them. It's rare to encounter such outstanding customer service these days, and Charly's response to an email I sent while he was on vacation was truly remarkable. I deeply appreciate his efforts and dedication. HIGHLY RECOMMEND

I can't recommend Emerald Jewelers highly enough! I would give six stars if I could…read more I have a ring which was given to me years ago by a very dear relative who has since passed away. In the past a prong had broken and been repaired by another jeweler, but recently the ring broke again and needed repair. I didn't want to return to the previous place so I looked far and wide for a reputable jewelry repair person. Because the ring is over 100 years old and the setting is complicated, I wasn't sure that it could be repaired. I kept it in a box and was sad that I couldn't wear it. After consulting lots of recommendations and reviews, one jeweler really stood out in terms of customer happiness: Emerald Jewelers in Salem, in Tuscan Village. I brought my ring in last week and was greeted by very kind staff who made me feel really comfortable. Charly the owner is clearly an expert at what he does: he gave his honest assessment and several repair open options and offered several price points. He also noted that the ring was a half size too small and my wedding ring was a half size too large, and ordered to size and refinish both. I went with the more extensive repair and I'm extremely happy that I did. The band was replaced and stones reset in the intricate settings which were rebuilt The rings are white gold and they were also refinished with rhodium plating. All of this took many hours of work, but my rings were ready in less than a week. I was astonished when I picked them up: they retained the same antique style and design but they looked brand new! I'm sure my ring has not looked so beautiful in 100 years. The band is much thicker and wider, and both rings fit perfectly and look amazing together now that they're the correct sizes. I can't believe this is the same ring! I noticed that the store had many beautiful items for sale as well, and that Charly took the time to really talk to every customer who came in: several seemed like repeat customers and I can certainly understand why. I highly recommend Emerald Jewelers. If you have any jewelry sitting in a box needing repair, bring it in, you'll be happy you did!