Top tier! Van…read moreEddies....took care of me and my home. White glove treatment all the way. The same day I called they showed up with parts for almost everything that could have been wrong. Unfortunately it turned out to be a bigger job than I had first thought. So the next day they were out here and did a total AC system replacement in one day. No call backs. No errors. No over charges....just complete satisfaction. I whole heartily endorse Van Eddie's AC and give them 5 stars.

Brian made the process extremely simple and convenient. He was out Friday to look at my existing AC…read moreand gave me a quote in an hour or two that was extremely reasonable. I had quotes from 8k -24k from various companies but Brian presented a great price with a great product. Also, he was quick to respond to texts. He sourced an AC fast and installed it the next Thursday. I didn't have to be home for most of it which helped me stay productive. He walked me through the system and helped me set up the thermostat on my phone. Ultimately Brian and his coworker did an amazing job and they even left the work area cleaner than it was before they came out. Highly recommend these guys

Came late, got the unit running. Unit failed in two days. Called a different service. Solved the…read moreproblem but did not get to the cause.

Custom mer service is great. They are very accommodating to your schedule. They also offer…read moresuggestions instead of pushy sales tactics.

Will continue to use B&L as my primary air conditioning gurus! Fabian and Claudio are some of my…read morefavorite humans to work with - they always shoot straight and I know they are on my team, so to speak. They have done multiple repairs for us, which culminated in us eventually needing a new unit (only when it was impossible to fix - they did a lot of repair work on our older unit before recommending a new one). All handled professionally, quickly, and with care. Recently, we had an issue where the line gave out (50 years of sediment under your house will do that). The fix was not within their capacity, so they referred me to some excellent colleagues who were able to repair the issue for me. I so appreciate their honesty and integrity and will continue to go to them with any of my AC needs. Highly recommend!

First I want to say I have never seen a business, of any kind, with five star reviews across all…read morethe major platforms (Yelp, Google, Facebook). Our air conditioned decided it wanted to stop working this past June, in the hottest June in record. Originally we had a family member who is an AC guy give us some fixes but they just didn't work and finally after 2 miserable weeks I looked for a professional company. I came across B&L and was bowled over by the stunning reviews. I called just before they opened and the owner Fabian called back right away. He came over that very same morning and checked out our situation and advised on options. He was no nonsense and I appreciate that because I despise the bs tactics that some people use. He was upfront and said they weren't the cheapest but weren't the most expensive. We went with a whole new system because ours was already 13 years old and was a 2 ton and we should have a 2.5. I liked the warranty and they had excellent finance options. Fabian gave us a realistic schedule date and they even loaned us a portable unit while we waited for the install. Dara was excellent and so so nice when she came to the house to drop off the unit and have me sign the contract. Every time I texted she was quick and friendly with responses. Steve and Kyle came out on time on the scheduled install date and were done the same date. They did excellent work and cleaned up after themselves. When we kept hearing a weird humming that started driving us crazy they came back out and inspected and we're able to solve the issue which was very much appreciated. Don't get me wrong, new systems are expensive and I know not everyone can afford them but I am betting that the repair work for this company is just as good as new installs. These are the type of businesses my husband and I prefer to work with. Family owned who really care about their customers and their work quality. I highly recommend and will not look anywhere else if we have any future issues. I'm including some pics of our old set up and the excellent new set up.

Was out of town and came home to A/C not working last…read morenight. Today I called the on-call tech (Michael) who promptly returned a call to me after I left a voicemail. He talked me through a troubleshoot. He said that he would call me later-after he finished the call that he was currently on to see how the troubleshoot went for me- which he did! This is the text that I sent to him before his f/u phone call. "Hi Michael - Thank you - Thank you - Thank you !!!! You are awesome! That worked! .......... A couple of months ago I responded to a Ring post requesting a recommendation for A/C repair. -With the customer service that you and your team provide (like the above) I could not help but post my strong recommendation for Matthew Roberts! You rock!. Thanks again!!!!" Michael saved me hundreds in time and labor on a weekend. Their customer service is unparalleled, which is why I have had a bi-yearly maintenance plan with Matthew Roberts for years.

Fast service. Honest. Competitively priced. Excellent customer service. I must say I was a bit put…read moreoff with paying a $95 deposit prior to the first visit but don't let that stop you. I was worried I would pay that and they wouldn't show up. Not the case at all. (It is only for the first visit. Not required anymore once established )Hiring them for our AC needs to one of our best choices ever.

Jason and Brent go above and beyond! FAST! We just got a home in Alafaya and had been living here…read moreabout a month and a half, and we were coming back from Lowes, right down the road, with a Shop Vac we just bought to drain the AC... Well when we got in wouldn't you know it there was a new SHOWER in our downstairs guest bathroom from a flooding AC up above! (We had workers putting in a floor and we forgot to turn off the AC so the coil was totally jammed with wood chips and all kinds of debris!) I called DC/AC and problem solved quickly! They cleaned the coils for a very affordable price and our Carrier now runs way better than when we moved in! We will definitely be using the DCAC team when this one kicks the bucket - though I have an intuition with them on my side that will be many many moons!

I was quite impressed with this service! I contacted them and someone picked up right away. The…read morestaff member who spoke to me was incredibly knowledgeable on their products and services. The person was kind enough to send me an email document breaking down their preventative maintenance plans and the benefits of them. I scheduled an appointment, and my technician, Stephen Chaplin, arrived right on schedule! Mr. Chaplin was incredibly friendly and personable. He knows his craft quite well, as he explained to me all of the details of what was happening regarding my A/C unit and the maintenance he was performing. I also got some great advice regarding cleaning my ducts and other maintenance tips. I also got some great bits of knowledge about Boston from Stephen, as he's from there and I was fortunate enough to visit that city. He was great to talk to. These folks are fantastic. They're a professional operation that does great work at fair prices. I'm very satisfied indeed!!

Prompt and professional! He didn't overcharge me and offered me a few options for maintenance…read moreprograms. I'll call him again if I need AC help!

Great guy. Found easy and inexpensive solution to HVAC issue. Tuned up our HVAC, and charged a…read morereasonable amount for parts and labor.

I called for service on Sunday and they would have come out but I did not need emergency service…read more I set an appointment for Monday for between 1-2 to fit my schedule. They were so quick to respond to my emails and to accommodate my work and travel schedule. Keivin called and advised me they would be there approximately 1:45. They arrived, diagnosed, explained, and fixed my problem quickly. Keivin was so professional and courteous. I highly recommend them. I am a single woman and felt very comfortable with them in my home. I want to thank them for their wonderful service.

Keivin did an awesome job. I requested several quotes from quite a few companies and decided to go…read morewith his. The cost was comparable to other quotes and he was knowledgeable without sounding like a salesman. He let me know every time he would beed to do something that was noisy. I am happy to have hired them.

These guys quoted me $1200 for a repair and service to replace the blower motor on my air…read moreconditioning unit. I paid $420 for the same new replacement part and service from a reputable HVAC service company in the Orlando area. Thanks but no thanks. So glad I didn't get ripped off by using them.

STAY AWAY. Terrible experience. The customer service attempted to charge me $95 for a visit. When I…read moreexplained that they install the unit two years ago and its been broken two times. They did not help me at all. Additionally, they just called me and attempting to my integrity and harrasing me with a lawsuit. Instead of provide me with a customer service they accussing me and make me fell sick. All this because I called them to get fix what they did wrong since the beginning. They lied to me over the phone. This company should be penalized for that. HELP!!!