Recently had an appt here and definitely wouldn't return unfortunately. We were there early so had do be one of the first appointments. Upon walking in the smell will hit you like a punch to the face. It smelt like a dirty hamster cage. There was dog hair trimmings all over the tables which was obviously from day before. So if nothing was swept that means the floors weren't cleaned as well. The individual who took our girl wasn't the friendliest either. A bit strange. No one asked for any vaccination paperwork nor was there any discussion on services to confirm. The plus is the place is incredibly cheap. But I'll pay up for cleanliness and a bit more friendly service. read more

I took my 11 year old rescued senior to the Fair Lawn location and I could not be more pleased. This was her first spa day and I was a nervous wreck but as soon as I went in and spoke with the staff I was out at ease. They were so pleasant and asked me all about my dog and what haircut I was looking for . I also informed them she has sensitive skin and they immediately said they would used an oatmeal soothing shampoo . They had her ready exactly when they said they would I almost cried when they brought her out. She looked amazing. I will be returning here ! read more

Puppies & Tattoos - She looks amazing - Pet Groomers Near Me

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Taking our little Gus (a 5-pound ball of sass ) to the groomer used to be a dramatic event--think mini soap opera with squeaks and side-eye. But ever since we found Puppies and Tattoos, it's been nothing but tail wags and happy zoomies! Gus struts out of every appointment looking like a tiny supermodel ready for a Vogue cover shoot--nails neat, and smelling like a dream. I swear he knows how cute he looks afterward and insists just to show off his new bow tie lol . The love and care they give Gus makes my heart melt. They talk to him like he's royalty (which, let's be honest, he is), and he always comes home happy, relaxed, and looking absolutely dashing. If your pup deserves the royal treatment, don't hesitate. Gus gives four paws up! read more

It wasn't a quality cut. In my opinion it was not worth what was charged. I will not return.

Beatrix got her first haircut at Puppies and tattoos and we couldn't be happier with the results. We made the appointment two weeks out via text message. Charles listened to what we wanted and did a great job; her hair was very evenly cut and she smelled great for days after. We will definitely be back. read more

Puppies & Tattoos - Pet Groomers Near Me

I will never recommend this place to anyone that cares about their dog. The owner is now taking to social media bad mouthing me after my wife and I called him out on shaving our dog when he was told personally on the phone twice to not shave him. And that's because he has no true explanation or defense. Our wishes were completely disrespected and disregarded. He wants to post a response to a review, saying to see the video of the dog which he does not have permission to use on his social media and in the video you will see my dogs second coat, which he relies on to help regulate his body temperature being shaven off of him and all of this without permission. Horrible business. read more

BEWARE! BEWARE! please read the negative reviews on this business because it is completely accurate and I have no connection to the people that wrote those reviews, but it seems to be a trend. Charles, the owner is absolutely disgusting as a business owner with clearly no basic knowledge of dogs that should or should not be shaved and that's on top of not knowing how to speak to people as a business owner. HE SHAVED MY NEWFIES DOUBLE COAT TO ALMOST THE SKIN RIGHT BEFORE WINTER!! He is the only business owner I've ever come across in my 43 years on earth that yells, lies and doesn't offer a resolution and does not even give the customer a chance to speak. one point asking me to "give him 45 seconds to talk and then he will hear my side." He talked for about two minutes and then when I asked him if I can respond, continued to talk over me and yell. With that being said, heres the grooming issue- and I am not a vet and I am not a groomer and I can tell you with certainty you are never to shave certain breeds of dogs. Anyone can Google "Should Newfoundland be shaved?" (Try if you dont believe me) The immediate answer that comes up is "No Newfoundlands should not be shaved" It affects the way their body regulates their temperature. Yet, Charles, the owner who is clearly ignorant gave the ignorant groomer who I also told numerous times do not shave him the OK to shave They only had permission to shave his chest and his behind. The areas where the groomer, as well as Charles told me where the only issue areas. Charles told me over the phone right after Im dropped off my dog that if there was any problems and the dog needed to be shaved other than those areas that he would call us back. Well We NEVER received a call. The next correspondence was Charles sending me a picture of my dog completely shaved. Now my dog will need to be monitored when going outside in extreme conditions due to the owners negligence. Again, I have taken my dog here many other times with his fur in the same condition as it was and never once was this an issue. Charles was never even present today to observe the matting on my dog, only from pictures. Even if my dog was in the worst condition in the world, if your business is not competent enough to take on the task and know how to properly groom certain breeds or if they did not want to take on the task or they could not do the grooming because of the matting then have the decency to call and tell me like you told me you were going to do!!! Charles outrighted lied over phone when I asked him was my dog given a bath, his immediate response was yes. I explained to him that my dog did not smell like he usually does when he gets back from a grooming and he was dry. Charles's wording was "OK. I'll be honest with you. He did not finish his bath because you told me you were picking him up so I had them stop where they were in the process", So you don't finish giving my dog a bath even after you butchered him with the grooming that's the least you could've done! I am so disgusted with this place and I'm not surprised that there is literally new groomers every single time I've been to the Fairlawn location. CHARLES NEVER EVER ONCE APOLOGIZED!! He never offered a resolution, not a refund, not even an apology which cost nothing. Even if he apologized and admitted his wrongdoing, I would not have been as irate as I am right now and disappointed as I am right now. If you Google his one star reviews, he actually responded in one of them again in a rude and negative way and yet never offered an apology to the customer. Look for yourself. Even if the customer was in the wrong, as a decent business owner, you would say at a minimum OK I'm sorry you feel that way and then give a reasonable and polite explanation. But not this ignorant owner. I had been a customer for a couple years and had been there a bunch of times so I'm not writing this as a one time customer but a customer that trusted them with my dog and they did wrong by me and my dog. Horrible horrible customer service and no human decency. And then the owner responds to my Google review and says to check his Instagram for the condition of my dog. There is a video of them butchering my dog shaving, not one coat, but both of his coats. So the gray and white color that you are seeing being ignorantly shaved off my dog is his protective second coat that they are destroying. And according to his Instagram post, he prides himself on being transparent, yet completely has neglected to state how he was told twice to not shave my dog and yet my dog was shaved. I've yet to receive an answer or an apology about this. And everyone on his Instagram post is ignorant just the same. read more

Puppies & Tattoos - Pet Groomers Near Me

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Amazing staff and services. They took such good care of my anxious, difficult pup. Thank you guys

We are regular customers and it was recommended to us to bring her in between washing for nail trimmings. Were told no appointment needed. Today we brought her in because a couple of her nails are really long (may have missed them last time)? They have a "walk ins" sign too btw. They would not cut my dogs nails because they failed to mention or put on any sign that it's after 2:00 only! They wouldn't even make an exception for a regular customer. My dog does not like the car and we couldn't come back. I cancelled our next grooming appointment and the owner felt the need to go back and forth with my husband to justify their bad business. They did ok work previously but nothing great. They were close with a dumb name. read more

I've been going to Puppies & Tattoos since before when Charles was still working out of his home. These guys do a great job and there are very few other groomers in the area I would trust my pups with. read more

DO NOT BRING YOUR DOG HERE. My dog is my family and I will never trust this business with her again. They shaved her completely wrong and when i (nicely) asked them about it i was met with disrespect and bullying. the owner is awful. he is rude, petty, immature, and flat out mean. I will never ever recommend this business to anyone. if anything, i'll warn them not to go! read more

Our first experience was just fine, so we returned for another visit. Reason for 1 star is unfortunately the second time didn't go so well which is why I'm here to write this. My husband dropped our dogs, and asked for the same as the first time. I also messaged them to confirm details with photos, too. When my husband picked up our dogs, it was more expensive than the first time- okay fine that's not the main issue- the main issue is our female looked great but our male was uneven all over and was poorly done. The girls even asked how it was, and he said they look okay- which is not his typical demeanor. Any ways, he came home and we both expressed we were upset and wouldn't return. I wasn't going to say anything to the owner, but after my dogs literally slept for almost 20 hours after their return, I felt I had to. I messaged the owner, and expressed my concerns (some of which included the price increase, my one dogs nail wasn't cut and ultimately how uneven and poorly my male dog was done). He explained the price was off due to extra services, some I didn't know happened or if they did but fine. Next, he went over the nail and how groomers won't cut if they're worried. Fine, I'll pay more and go to the vet and have her nails done/ even though I thought groomers are skilled in nails, fine. But the last concern, my dog being groomed poorly and lack of doing his ears that really set him off. The owner became very defensive over his groomers work. Never apologized, just said people will be unhappy and that he knows. So I was annoyed, and said well the groom done was shitty. One dog was done well and the other wasn't. Plain and simple. He raised his voice even more and got loud. So I hung up the phone, texted and asked he never call or text me again. As I already told him, we will not be returning and that's it. You're not changing our mind after the way my dog looks and how they're both acting. It's very sad that instead of saying sorry and accepting we had a poor experience, he was quick to tell us to come back (even though we would never) and so quick to defend the job his groomer did. I will post photos, of how uneven my dog is. Also, it's 21 hours later, and they're still sleeping- so my guess this experience was traumatic for them both. They're adult dogs, groomed every 6 weeks and never acted this way or this stressed before. Do not go here, I recommend checking out other places. I plan to. read more

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Great place for your pup. But I must be honest I have not gotten a tattoo there yet lol. Highly recommend !!

After a few bad experiences with my Theo ( 5 year Old Dachshound), we took a chance with Puppies and Tattoos. They reply in minutes and accommodate Us to the next day. We love the free crate idea, and the staff was very friendly to listening to our concerns. Theo was very calm when I picked him up, how do I know that? He didn't pee all over when he saw me, and they did an amazing job. He smell amazing and we love the tie almost same size as Theo... I was so excited that I forgot to take a picture. But we will definitely coming back. Thank you so much Puppies and Tattoo for such a professionalism and care. read more

Great experience! My dog Louie looked great. Tracy did an amazing job!! I will definitely be back next month.

They took my dog in same day which I really appreciated I had a bad experience with another grooming salon and they really went over the top with my dog. I appreciated how they made sure that he smells good and looked good as well as the teeth cleaning and the price is really decent. They were kind and this was the location in fairlawn. read more

My first and last experience with this groomer. It was absolutely horrible.. in addition to not paying attention to my request (the cut is awful), my dog was clearly stressed out by the environment and lack of care given. My dog has had an amazing mobile groomer for 10 1/2 years so obviously, I was nervous about trying somewhere new; because my groomer has relocated to FL, I sadly had no choice. This was the absolute worst from start to finish. To start, I showed the groomer pictures of my dog's past cuts and explained that I wanted her face rounded (panda cut style); I then asked her if she was going to be the one grooming and she said she didn't think so but would tell whomever it was going to be. As I was leaving, she then called out what I wanted and went back to resume cutting the dog she was working on and there were already 2 other dogs being worked on and another entering. I want to note that I was told by Charles that they block schedule so they each only have one dog and the dogs are not waiting to be groomed. When I returned after an hour and 20 minutes to check in on my dog's status, there was a new dog there howling and waiting. At this time I was told that it would be another 20 minutes. I returned 25 minutes later and my dog was finished but not what I asked for at all. I let them know my disappointment that they cut her entire face down and did not do what I asked. One groomer said my dog's hair is different for what I wanted and I let her know that I showed the other woman pictures of my own dog with the cut I desired. I paid and left, and received a call from Charles who had done the grooming. Rather than apologize and say that he should've looked at the pictures himself or called me to let me know his thoughts on altering my dog's appearance he attempted to tell me that my dog was missing a chunk of hair and that he wasn't going to send a dog out with three different lengths of hair. As I clarified that I was speaking about her chin/jaw area being cut down completely (not the top of the head he was trying to convince me of), he spoke over me, shouted, and told me to go back to where ever I went before. Charles was rude, unprofessional, and clearly not skilled at this craft. Do not waste your time or money, or put your poor dog through this trauma. BAD, HORRIBLE, AND AWFUL do not describe the extent of this experience. read more

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Best place I have ever used for my dogs grooms!!....Super friendly, knowledgable, and professional staff!!!.....the entire experience, from check in to check out was great!!!......thumbs up to Charles, the owner, for hiring such incredible groomers!!! I will definitely be a repeat customer!!! read more

I heard they were very good with nervous dogs so I thought I would give them a try. I have a short haired border collie mix that sheds something awful. I wanted her to have a de shedding bath, her nails clipped and her teeth brushed. She did not need any trimming. When I went to pick her up I asked how she did and was told not good. i Was told she was afraid of the dryer and howled and got snappy. They only filled 3 of her paws and I don't think they even brushed her as by the time I got home I had a car full of hair. I was told they put her in a crate and she was so scared she peed and had to be rewashed. I was charged full price for 1/2 service and brought home a traumatized dog. I was told by the groomer to sedate her before bringing her back. Needless to say she wont be returning. read more

My first experience taking my puppy was not bad they had a lady groomer who seemed to know what she was doing and she was very friendly. The second visit was very hard to schedule as I was told they were short staffed which I understood. (lady groomer no longer there). I have a puppy with long curly hair so she needs to see a groomer every two months. My second experience was disappointing as they completely ignored how I wanted my puppy to look. Her ears were not completely clean and her nails were not trimmed. My third visit took over a month going back and forth with them as there was never availability. The only reason I wanted to take her here was because she's anxious and I want her to get used to being around the same groomers. This third visit is also my last. I once again provided them with a picture and made sure to remind them that I wanted her to look like the picture as the last time they cut her down too short. When I picked her up she was in distress and whimpering. Her cut looked terrible!! They literally gave my dog a "fade". The worst part was when I got home and realized her private parts were really red and swollen and she kept whimpering and licking them. I don't know if it was a dirty blade they used or the shampoo or blow dryer but it was bad, and she was visibly uncomfortable. I really hate giving businesses bad reviews, but this is not a restaurant or dept. store. If you love your fur baby as much as I do not recommend you bring them here. read more

Puppies & Tattoos - Swollen and red private areas. - Pet Groomers Near Me

I brought my 2 pups here and had such a wonderful experience. They are nervous pups and the staff was very loving to them. I picked them up and they looked amazing! Great haircut for my long haired pup, he knows he got a haircut and struts around. the coat for my short haired pup was super shiny. Thank you so much! read more