Owner Demi was quickly responsive with an efficient conversation to align on what I was looking for…read moreand what her business could provide. Maia did a fantastic job with an initial deep clean of my one bedroom apartment -- while I was working from home and with my dog "helping." When she arrived she asked me what my top priorities were for the clean and went beyond them -- took books off shelves to dust, moved furniture to reach base boards, etc. Before she left, Maia made sure to confirm that everything was as expected (it was). I appreciated that Demi sent an invoice right at the end of the clean, AND that she texted to let me know the total beforehand, opening a line of communication should there be any issues (there weren't!). Highly recommend, and planning to book for maintenance cleans since the slime goblin of forever WFH is literally me.

My apartment needed a deep cleaning. I've neglected some chores after a few emotional setbacks but…read moreI had family coming to visit. The staff did an amazing job! They're friendly and thorough. The job took longer than expected but it's worth it. I'm definitely going to work with Demi and her staff again...we already discussed a couple of projects for the near future.

Kingdom performed a move in clean for my 4 bed + 4bath house. They were very professional with…read morehygiene as well as wearing booties and being careful in the house. Regina and Ricardo were pleasant to interact via messages on Yelp. They also sent a full checklist of what a move in clean covers. Very fast response on Yelp! Even days after, I find random shelves in the house that I didn't know existed and they are all clean.

I needed a move-out cleaning and it looked better than when I moved in, they really did an…read moreexcellent job. Very impressed with their work and would definitely use them again.

Thank you for taking my call for the last minute request, my apartment is clean and ready for the…read moreholiday party. No more puppy hair!

From start to finish, NY Brite couldn't have been better. Cabinets, bookshelves and appliances we…read moresqueaky clean. Everyone was delightful and hardworking. Highly recommended.

We've been using Irene's Cleaning services for a bit now at our home and are very happy with their…read moreservices. This week we had Janet and Sandy as the team and they did a wonderful job including in my daughter's room, which is always a challenge (baby dolls everywhere...so many baby dolls). The ladies were thorough and efficient. We regularly use this service in our three bedroom home that has two adults, one child, and three cats and they leave the home tidy and refreshed. Also- This is NOT a criticism as accidents happen but the handling deserves praise: several months ago with a different team, a cable in my husbands office was accidentally damaged during cleaning and the service was quick in their response remedy the error and it was handled professionally and quickly. Again, accidents happen, but the response was so professional and appreciated and we have never had an issue since. Would absolutely recommend! Especially if you have pets or kids :)

Honestly they did an amazing job! It was an easy decision to make this a recurring service. Thank…read moreyou so much for making my space look its best!

I tried On Demand and the cleaning was great. The cleaner was thorough and she made sure to ask if…read morethere was anything in particular I wanted taken care of. She checked in with me before she finished to make sure I was happy with the level of clean. My apartment was sparkly clean when she left. The only reason I am not giving them five stars is that I on the morning I was originally scheduled to have a cleaning, the company let me know that the person who was supposed to come called in sick and they were going to have to send someone 3 hours later. Unfortunately, that wouldn't work with my schedule so I had to reschedule. Then the woman who came the second time showed up an hour late. She said she had been outside the building but didn't have my cell number to call me and had to wait for someone to come out. This was unfortunate because I left instructions that I don't have a call box and that my cell needed to be called to let the cleaner in. Once someone was finally in the apartment, they did a great job.

UPDATED: Scam service. I posted too soon. I used this…read moreservice twice and had a great experience, but now months later, they no-showed twice and are not responding to my emails inquiring about the refund they were supposed to issue weeks ago. PREVIOUS POST (before they no-showed a second time and failed to issue the refund they promised) I've used this service 3 times now. They do a great job and bring their own cleaning supplies. There was a tech issue with my third appointment, and the customer service in rectifying it was incredible, they offered to refund and also set up a follow up cleaning appointment. It is the best customer service I've experienced in a long time!

Non-existent and/or poor communication. The cleaner arrived on-site 50 minutes early without prior…read morenotice. We discussed hiring two cleaners for two hours over the phone. It changed without communication to one cleaner and four hours. The cleaner mixed all the trash, recycling, and composting (contamination), which could have caused a huge fine in New York City. It doesn't seem as if there was training. Some items were thrown out without consultation, and papers were reorganized to the point where I couldn't find a receipt. The cleaner attempted to leave 40 minutes early.

DONT WASTE YOUR MONEY. Read my story if you wanna know why…read more Customer service is great. Cleaning ladies are nice. However, they could not give me what I wanted. I want to remove the dust off from the surfaces of my apartment so I could move it after the service. They knew it is post construction service and the charged extra for it. Before the cleaning, they ask me for steps so they could reach the higher places. I went to buy it immediately for them. Again, it's newly renovated so my apartment is empty. Lack of necessary equipment. They have no cleaning supply with them. They were just using water!? After the cleaning, my apartment still very dusty. When I was inspecting how they did, they rushing me saying they have another appointment. And they leave a bag of garbage in the house. Customer service is very good. Quick reply and answer. Still waiting for the solution of this situation. *Situation update* So, their reply is quick. However, they didn't want to take any responsibility of what they did not provided. They said they will give me refund unless I remove this review. That's why they have so many good reviews but only a few bad review. I am not happy with this answer because people should know what kind of services you could provide. So, I decided not to take the refund and leave this review here so everyone can see this. I mentioned they charged me extra $80 for post construction service. And without anything done for what I requested. " still very dusty everywhere" , they offered me $40 refund but I must remove this review. Telling me that they already give me a discount. The discount is with condition that I could pay by cash. I should not pay after what they've done. Their cleaning service for me is waste of money because nothing is done. You will end up hiring other company or you have to do it by yourself just like me.

TopClean has been our go-to cleaning service for quite some time now. i enjoy the easy scheduling…read moreand discount you receive when you have reoccurring services booked. in our old neighborhood, we used another equally good cleaning service, but they lacked the ability to create a monthly schedule, and over time it became harder and harder to book a cleaning with them. With TopClean, everything runs on rails / is automatically coordinated using their online scheduling portal, and I love that I can have things booked at the same time every month without manually going to do it myself every time. Even though we don't always have the same staff members come clean, every person they've had visit our home has done a great job and always respects our request to wear a mask (they're usually already masked upon arrival so I don't even need to ask). They might not be the cheapest, but you're definitely getting your money's worth every time.

Thank you so much to Kate and the TopClean team! We had a move-in deep cleaning, and the two women…read morewho worked on our new home were excellent. They did a really thorough job - cleaned on top of cabinets and under vanities. We feel so much better moving in now. Wouldn't hesitate to hire them again. Thank you!

Finally a New York cleaning service company I can trust. I'm so glad I found Cleaning Exec and will…read moredefinitely book again. After a few horror stories with other companies, I was extremely skeptical and thoroughly vetted my options. Cleaning Exec, though not many reviews on Yelp, seemed to have consistently very happy customers. And now I am one of them! Iris was my cleaner - she arrived early/on time and was happy to stay to clean for the full 1.5 hours for my studio cleaning. Pricing is very competitive for the NYC area, and for the fabulous quality of Iris' work, it was worth every penny. Thank you Iris and Cleaning Exec! Highly recommend.

I have had really great experiences using this cleaning service! I do a deep clean about every 6…read moreweeks and I have used them about 5 times. I am always happy with the results. I appreciate that it is just one or 2 people in your apartment, not a whole crew. They are always on time and being able to schedule online and through text is super helpful. I do think the service is a little pricey, but other than that it is great!