Finally a New York cleaning service company I can trust. I'm so glad I found Cleaning Exec and will…read moredefinitely book again. After a few horror stories with other companies, I was extremely skeptical and thoroughly vetted my options. Cleaning Exec, though not many reviews on Yelp, seemed to have consistently very happy customers. And now I am one of them! Iris was my cleaner - she arrived early/on time and was happy to stay to clean for the full 1.5 hours for my studio cleaning. Pricing is very competitive for the NYC area, and for the fabulous quality of Iris' work, it was worth every penny. Thank you Iris and Cleaning Exec! Highly recommend.

I have had really great experiences using this cleaning service! I do a deep clean about every 6…read moreweeks and I have used them about 5 times. I am always happy with the results. I appreciate that it is just one or 2 people in your apartment, not a whole crew. They are always on time and being able to schedule online and through text is super helpful. I do think the service is a little pricey, but other than that it is great!

Thank you for taking my call for the last minute request, my apartment is clean and ready for the…read moreholiday party. No more puppy hair!

From start to finish, NY Brite couldn't have been better. Cabinets, bookshelves and appliances we…read moresqueaky clean. Everyone was delightful and hardworking. Highly recommended.

I need to update this review. Sandy's company is indeed as good as the others say it is! After…read moreshe saw my 1 star review, she realized that we had had a miscommunication about the baseboard and she reached out to me directly to try to make amends. She offered to do a deep cleaning of my apartment and she even made an exception to come out to Queens to do it, even though she doesn't usually service Queens. The apartment was in very bad shape and she made it look fantastic. The tub was completely black with mold and it now looks brand new. She is so meticulous and on top of everything! I feel like she and her team really went above and beyond - they cleaned the AC unit, the windows, places where I did not expect her to clean, and she organized all of our clutter (but not in a bad way - I can still find everything!) And she's super communicative. For several days prior to the cleaning, she kept in touch with me to make sure that everything was ready for the cleaning (e.g., cleaning supplies and clearing clogged drains). During the cleaning itself she made sure to text me with any questions she had. She even put up with a little snafu we had when she arrived and the doorman had apparently lost the key to the apartment. She was very patient and understanding and she was so communicative the whole time! I'm really impressed with Sandy and her team. I am now so sorry that I wrote a poor review because clearly it was a miscommunication the first time around!

Had a great experience with Yes! Sandy was very responsive and booked my cleaning for exactly when…read moreneeded with very competitive pricing. Susie came to do my move out cleaning and was thorough, efficient, and friendly. Would recommend!

Non-existent and/or poor communication. The cleaner arrived on-site 50 minutes early without prior…read morenotice. We discussed hiring two cleaners for two hours over the phone. It changed without communication to one cleaner and four hours. The cleaner mixed all the trash, recycling, and composting (contamination), which could have caused a huge fine in New York City. It doesn't seem as if there was training. Some items were thrown out without consultation, and papers were reorganized to the point where I couldn't find a receipt. The cleaner attempted to leave 40 minutes early.

DONT WASTE YOUR MONEY. Read my story if you wanna know why…read more Customer service is great. Cleaning ladies are nice. However, they could not give me what I wanted. I want to remove the dust off from the surfaces of my apartment so I could move it after the service. They knew it is post construction service and the charged extra for it. Before the cleaning, they ask me for steps so they could reach the higher places. I went to buy it immediately for them. Again, it's newly renovated so my apartment is empty. Lack of necessary equipment. They have no cleaning supply with them. They were just using water!? After the cleaning, my apartment still very dusty. When I was inspecting how they did, they rushing me saying they have another appointment. And they leave a bag of garbage in the house. Customer service is very good. Quick reply and answer. Still waiting for the solution of this situation. *Situation update* So, their reply is quick. However, they didn't want to take any responsibility of what they did not provided. They said they will give me refund unless I remove this review. That's why they have so many good reviews but only a few bad review. I am not happy with this answer because people should know what kind of services you could provide. So, I decided not to take the refund and leave this review here so everyone can see this. I mentioned they charged me extra $80 for post construction service. And without anything done for what I requested. " still very dusty everywhere" , they offered me $40 refund but I must remove this review. Telling me that they already give me a discount. The discount is with condition that I could pay by cash. I should not pay after what they've done. Their cleaning service for me is waste of money because nothing is done. You will end up hiring other company or you have to do it by yourself just like me.

I tried On Demand and the cleaning was great. The cleaner was thorough and she made sure to ask if…read morethere was anything in particular I wanted taken care of. She checked in with me before she finished to make sure I was happy with the level of clean. My apartment was sparkly clean when she left. The only reason I am not giving them five stars is that I on the morning I was originally scheduled to have a cleaning, the company let me know that the person who was supposed to come called in sick and they were going to have to send someone 3 hours later. Unfortunately, that wouldn't work with my schedule so I had to reschedule. Then the woman who came the second time showed up an hour late. She said she had been outside the building but didn't have my cell number to call me and had to wait for someone to come out. This was unfortunate because I left instructions that I don't have a call box and that my cell needed to be called to let the cleaner in. Once someone was finally in the apartment, they did a great job.

UPDATED: Scam service. I posted too soon. I used this…read moreservice twice and had a great experience, but now months later, they no-showed twice and are not responding to my emails inquiring about the refund they were supposed to issue weeks ago. PREVIOUS POST (before they no-showed a second time and failed to issue the refund they promised) I've used this service 3 times now. They do a great job and bring their own cleaning supplies. There was a tech issue with my third appointment, and the customer service in rectifying it was incredible, they offered to refund and also set up a follow up cleaning appointment. It is the best customer service I've experienced in a long time!

Prompt service and reasonable pricing. Only complaint was some greasy stain around the stove were…read morenot completely removed, but work was adequate.

They did an okay job, with okay customer experience. 3 stars…read more I was disappointed compared to the high quality reviews they've gotten, and, for a "deep clean" I found they didn't allot the time they needed to get it done. They didn't bring materials and I had to pay for an extra 30 minutes and they still didn't finish the apartment! That said, the work they did too was good and thorough, and the cleaner had a good personality. It was mediocre and I was a little disappointed; that said, I also don't feel like I was scammed. So: take that as you will.

This is my first negative review on yelp. I would not recommend Sea Green Cleaning for any…read moreservices. They are unprofessional, making numerous excuses. The owner Hazel does not take accountability and communicates in an aggressive tone. I have had two cleaning sessions with them so far both the times the cleaner arrived 40-70 mins late. The cleaner herself was nice but was having an argument with Hazel in Spanish. She arrived to my house with no cleaning supplies which only after six phone calls and back-and-forth somebody came with cleaning supplies. As a courtesy they gave me off discount. I even told her as a courtesy if you do not return my money which I gave for the third cleaning for a patio I will have to write this negative review because Im not one to write bad reviews as I understand the impact on a business. I definitely would recommend staying away from this business. They took my money for patio cleaning which they never did, kept saying they can't return it because it's the Fourth of July weekend, even though the payment was made via Venmo. For this patio cleaning I waited for one week and readjusted my time schedule 4 times. I have given them numerous chances and they said the delay is caused by my building asking for COI. I unfortunately had to move out which I had communicated that my lease is ending. Yeah I would give one star it's only because I feel bad for the workers who seem nice and pleasant natured that I am giving an extra star.

Made last minute request (about 1.5 days in advance) and Hazel was responsive and made it happen…read more It was actually very easy! Cleaning staff (just one for my tiny apt) arrived on time and took about 2.5 hours to clean. Very detailed and overall thorough job. The apt is tiny and I can certainly do the upkeep, but a professional cleaning is nice to have as well every once in awhile. Highly recommended!

Ingrid and her team were wonderful! They did such a thorough job cleaning my mom's apartment. Even…read morewith a partially crowded apartment, they worked around us and were very thoughtful. Don't hesitate booking them!

Thought this service was unprofessional. The owner was…read moresupposed to come herself and complete the job in 2 hours but instead brought along a friend and completed it in 3 hours. It took longer as every time I checked, they were in the same room having a chat session. The cleaning was mediocre and found a crack in the fridge (heard something fall) and bathroom sink. The backsplash in the kitchen was still dirty and mirrors weren't clean. Even found a piece of hair in the freezer compartment. When I asked the owner who was one of the cleaners, her disrespectful response is attached. Would not recommend. Too much chatting, too little cleaning, discovery of broken items after for deep cleaning charge of $150. Gave tip as force of habit but definitely not deserving.