Employees are very polite and courtous. I do wish that the general employees were familiar with…read morethe different machines and proper use. They do have one trainer that seems to be a full time emplyee. This gentleman can explain the exercises in detail. The environment in very calm and relaxing. Most people are middle age and older. The younger members are also polite and well mannered.

This was one of the most frustrating customer service experiences I've had with any business. I was…read morea loyal Planet Fitness member for years before I moved away and let my membership expire. When I decided to come back, I walked in fully prepared to pay for two years upfront. Most businesses would be thrilled to receive that kind of commitment. Not Planet Fitness. Instead of accepting my money, they refused because I wouldn't give them direct access to my checking account. They wouldn't let me simply pay in advance, and they wouldn't let me use the payment method I was comfortable with. Apparently, taking hundreds of dollars upfront isn't good enough unless they also have access to your bank account. That says a lot about what this company values. Rather than making it easy for customers to join, they seem far more focused on forcing everyone into a billing system that benefits them instead of the customer. It left me wondering why a company would turn away guaranteed money unless recurring access to customers' bank accounts is more important than earning their business. I wasn't asking for special treatment. I wasn't asking for a discount. I was literally trying to hand them money for two full years, and they still wouldn't work with me. That's one of the most ridiculous business policies I've ever encountered. There are plenty of gyms with better equipment, better customer service, and payment options that actually respect their customers. Planet Fitness lost a returning member because of a completely unnecessary policy that puts the company's interests ahead of the customer's. If you're thinking about joining, read the membership and billing policies carefully before you sign anything. I wish I had known just how inflexible they were before wasting my time. Terrible Terrible company.

Such a welcoming environment especially for newbies! I love the coaches and the other Kaia girls…read moreare so encouraging. Great variety of exercises without making me feel "new" each time. I've been going regularly for 4 months and I feel stronger and happier. Self care starts here.

I have been gym hopping and am so happy I finally found Kaia. I've been going here for almost a…read moremonth and love it even more after every class. They have a great variety of classes, the instructors are great and the people very welcoming. I highly recommend Kaia!

I've taken over 750 classes at Club Pilates and love them so much. They've helped me be aware of my…read morealignment, build strength in those tiny muscles and improve my balance. I have my favorite classes and teachers and I've figured out a routine that works for me. Everyone is very kind and helpful and the owner Andi has been so helpful too. Pilates is so great for so many reasons! And Club Pilates offers so many classes throughout the day and week that getting into a class is easy!

I have to tell you about a customer service experience. Her name is Camille. She is very…read moreknowledgeable, friendly, and very charming. She is the reason I sign up at this Club Pilates.

We both love our local fitness gym, Roseville Lifetime Athletic. Primarily because Jim C, the Arora…read moreleader, has elevated the selection of educational learning workshops, support and fellowship. We celebrate our Arora groups! We are greeted at Arora coffee with a beautiful presentation and flowers. His events are a visual delight. We've been to other LT Arora clubs, and by far, Jim elevates our fitness and social experience. Five Stars!!!!

Aurora Lifetime led by Jim C. In Roseville is absolutely amazing ! The training classes that he had…read moreput together led by experienced trainers have been extremely valuable. I have just left an incredible spine health and posture class with demonstration which was very helpful for my overall health and wellness. Thank you. Respectfully. Kathy O

'Been going regularly to Folsom Anytime Fitness. Clean facilities including self contained showers…read morein bathrooms. . Well maintained modern equipment and great staff/trainers during business hours. Plenty of free parking. Staff caters to special needs and senior needs as well. ATF Folsom makes it easy to meet your fitness goals.

Very nice man that signed me up but the trainer that showed me around was pushy and rude. She…read moredidn't like that I wouldn't sign up for training lessons.

Good no frills gym for a very reasonable price. This gym is for people that just want to go…read moresomewhere to exercise. No day care, smoothy bar, annoyingly loud group classes, etc.

Still going to this gym and all the workers are SO nice! This gym is hands down the best gym I've…read moreever been to. The staff are so helpful! They have all the equipment you could need and it's extremely affordable, the hours are super convenient as well.

I love the location of this gym and the friendly staff. It is always clean and not overly crowded.read more

Great gym, great staff. New owners were very welcoming. Perfect size gym for all your needs!read more

I purchased a $40 guest pass which was extremely expensive but I was staying nearby so I bit the…read morebullet. It's a nice facility if you don't want to utilize the almost non existent free weight area. There were 2 flat benches, 3 inclines (one of which could not be adjusted due to missing knob) and one seated bench which was missing the seat. I waited 25 minutes for a bench and never did get one. There was almost 2 rows of missing weights 20-35 lbs I believe and as there were only 4 people using the weights, not sure what to think. For $40 (my fully equipped club charges $25 day pass as does the fully equipped 24 hr fitness nearby I expected a more fully equipped gym. There were a lot of cardio and fitness machines if that's what you are looking for but if you are looking for a free weight fitness program, I highly recommend looking elsewhere. I mentioned the broken benches and missing weights to the front desk and he is "going to let the fitness director know" - shouldn't they already know? Anyway spent too much money and didn't really get a decent workout. Just spoke with club ambassador Rocco - he reached out regarding my experience. He explained that I was there during their busy time and they are repairing the benches and will be expanding their free weights areas in the near future. Felt better that I was heard and the club was already working on a solution.

Where do I start? Place charges as if it's nice and it's…read morenot. Came here from calfit and am definitely going back to calfit Women's bathrooms are always so gross and not cleaned. Front desk attendants are some of the incompetent people I have ever met and can't ever answer any question and are super unprofessional Group fitness instructors are terrible. One of the cycle instructor breathes so heavy into the mix when teaching. It's your job to teach not be out of breath gasping for air. Yoga is a joke. How do you find you fall place when you can hear the cycle instructor and their music in the next room? Their cafe is also full of incompetent people and gross shakes. The staff can't even answe simple ingredients questions and are not eager to find you the answer Only good thing id the childcare people.