Unethical and deceptive dealership. They advertised a vehicle for $90,000 across multiple online…read moreplatforms including there own website for over four days, yet when I contacted them, they suddenly claimed the price was $98,000 -- and had the nerve to say they'd "give me a deal" at $95,000. That's not a deal -- that's bait-and-switch. This is dishonest, misleading, and exactly what gives car dealerships a bad reputation. If they can't be truthful about their pricing, imagine what else they might hide once you're in their office. Save yourself the frustration -- take your business somewhere that values integrity and transparency.

I bought my 2016 Chevy Colorado recently and the whole experience was great. Very Professional and…read moreeasy to deal with. I have known Nelson Neal (Internet Manager) for many years, and he and Brian Davenport took good care me before and after the sale. If you're looking for a New or Used Vehicle, contact Nelson Neal and he will make sure you are taken care of. And Jeremy Ratteree (Service Writer) in the Service department is great. Highly recommend Andean Chevrolet!

Stopped in on Monday 15 April, to have my truck washed. So I figured I would partake in the…read morerestaurant they have in the dealership. I had the Sunrise Smash Burger special it was wonderful. Egg was running as it should all over the burger. Burger was cooked perfectly and hot and up together. Least than 5 minutes from when I ordered till I was sitting down enjoying this burger. Beside the restaurant there are so many other features to love the dealership about, Hair salon, Massage room, Quiet room, plenty of comfortable areas to enjoy as you are waiting for your car to be serviced. I have bought two trucks in the last 8 months from them and will do it again if I have a need for another vehicle. Needed a bigger truck to tow my Travel trailer so I had to step up from my 2022 Tacoma, With a standard 6 speed shift which I will miss so much, but not while towing the trailer. Bought a 2024 Tundra so we are looking forward to some long distance camping. Also this dealership proudly supports the Military organizations in the are and all First Responders. They sponsor the American legion Post 307 annual Armed Forces BBQ, This year on 18 May from 1100-1400, meal is $10.00. Come on out and support these worth while endeavors. Thank you Beaver Toyota once again.

Three Years of Frustration -- and Now Nearly $2,800 Lost…read more I've been a customer at Beaver Toyota in Cumming for about three years. I bought a car from them, which included free oil changes, so I've stuck with them for service. I've always rooted for this place, even when things were massively inconvenient. But today felt different -- like I was just being jerked around. Every oil change here turns into a 3-5 hour wait, even when they say it'll be two. One time, after an oil change, I ended up with a major oil leak. I had to add 4.5 quarts myself. I brought it back -- they said they couldn't find anything. Meanwhile, I had oil all over my garage and my friends' driveways. Eventually, they told me to take it to Porsche. Porsche removed the underbody panels and oil poured out. The damage was extensive. I paid over $2,700 to get it fixed. Their opinion? Someone at Beaver Toyota likely caused the issue during a prior oil change. I avoided going back -- until today. I scheduled another oil change and told them about everything that had happened. I was told it would be two hours. Two hours and twenty minutes later, the car hadn't even been started. An hour after that, still nothing. I asked about reimbursement and was told they weren't responsible. I asked to speak to the GM -- he wasn't there. They even asked for my paperwork from Porsche. I declined, in case this has to go to small claims. When I wouldn't share it, their manager said he'd just call Porsche himself to get it. I checked -- Porsche said absolutely not, and that they were aware of this individual's reputation. I don't think the staff are bad people -- they're friendly, and I've always tried to give this place the benefit of the doubt. But there's a pattern of inefficiency, lack of accountability, and today crossed a line. I'm just a regular guy who's now out almost $2,800. That's a lot of money to me. It hurts. And it just doesn't feel right -- especially from a dealership that's expanding and clearly doing well. I don't want drama. I just want a resolution. And I don't want to feel like I've been taken advantage of sadly.

Guillermo is a great salesperson and helped with all of our needs and on the road. Thank youread more

Guillermo Vitale was AWESOME to deal.. Great knowledge and…read moregreat personality. He a pleasure to deal with

Would give this place zero stars if I could. Do not take your vehicle here. I took my 2024 Jeep…read moreCherokee in back on 12/4/25 for a battery swap after having battery failure while driving. I was also told I had a software recall so they offered to do that as well. 5 minutes later I had a manager come out to tell me a technician fried the software. This software part was on back order and I was put in a rental for 6 months. I tried to ask for updates and my calls were ignored specifically by Christian and Zach. I even showed up unannounced in hopes of getting an answer and I was told "Christian was unavailable" . I just got my jeep back yesterday and was also told it was going to be detailed for the inconvenience...it was covered in pollen, clearly hadn't been washed since I dropped it off, and definitely not "detailed". The entire service department acted like it was such an inconvenience for me to pick up my vehicle. There's also a scape near my back left tire that I know for a fact was not there before and I am unable to get it off. This dealership is awful, especially the service department. Only positive experience was the rental department. I will make sure to let people know not to bring any vehicles here or buy from here.

I hit a deer and needed a new Subaru grill and the little bumper above the grill. Greg gave me an…read moreestimate of $754.72 and said if the parts came in with the emblem, painted, etc. (ie, ready to install) it would be $515.94. It took several days for anyone to see if the parts were in stock or needed to be ordered. I heard back from them that it was ready to install (don't know if it was in stock the whole time or not}. I am located 2 hours away. I made the appointment and went down today. They were trying to charge more than the estimate and I asked Linda why. She went in the back and then a woman came out ready for a fight. She immediately jumped down my throat. Not sure if I am spelling her name correctly but it was Rahel something. I think she was the manager of the collision department. She said that the price is the price and it didn't matter what Greg quoted. We were arguing in loud voices. I asked several times if Greg was there but she would not call him out. My sister was there and could not believe what a witch Rahel was. It was truly amazing how bad she verbally attacked me. She yelled that her estimate was correct and it was what it was. My blood pressure was sky high. It wasn't the dollar amount of the increase but the fact that she refused to honor the estimate. While we were fighting loudly in the entry, Linda went back and got Greg. Greg came out and explained to Rahel why the price was what it was and she stormed off. Rahel has no business interfacing with customers. Absolutely horrific. Linda took over who was trying to be accommodating. When I came back to pick up the car I inspected the grill. The painted part of the little bumper was not even the right color of the car. It is not even in the same color palette. I was so frustrated with how I was treated by Rahel and to avoid another episode, I didn't even mention it.

Mike sold me a 2007 Tacoma. This place is fast and efficient. The price was fair and the vehicle in…read moregreat condition for the age. At 79 yrs old I feel like I am a fair judge of character. Immediately I felt at ease with Mike and after a few minutes felt I had known him for years. Thank you Mike. After 3 months of searching I found the ideal truck for my needs.

Mike is simply GREAT! We've bought around six cars from him, and every experience has been…read moreoutstanding. He's a man of his word -- every promise made has been 100% kept. The cars are always reliable, fairly priced, and exactly as described. We've also sent several friends here, and they've had the same amazing experience. It's rare to find this kind of honesty, integrity, and consistency in the car business. Truly a 5-star dealer we trust completely!

I have been messed over by krause ford, twice..... came to this dealership. Prices dont match…read moreadvertisement verses whT they wrote on the paper. Run from anything owned by Krause. Extremely crooked company.

If I could give 0 stars, I would. Stay away from this place…read more I had an appointment scheduled, and when I arrived my salesman Cory was already outside dealing with another customer who was extremely upset because a car he purchased there had been hit. Honestly, I should've gotten back in my car and left right then. Before coming in, I did extensive research on what I wanted and what I could qualify for. I already had a prior approval from my credit union, which I honestly feel like they didn't want to use. I made it very clear that I did NOT want my credit run through a bunch of banks. My credit union was fully aware of my situation and was ready to finalize the deal. Instead, I was told they couldn't help me unless I had $5,000 down. After basically being sold a dream, they sent me on my way saying there was nothing they could do. A few days later, I received an email from Athena saying they actually could help me and she wasn't sure why I was turned away. Meanwhile, my credit was STILL being run while I wasn't even at the dealership. She rescheduled me for Sunday... with the SAME salesman. No apology, no accountability, nothing. After that, Athena stopped responding to my emails altogether. To say the least, I went right down the street to John Megel Chevrolet with the exact same trade-in and deal structure -- and walked away in a 2026 Trax with a MUCH better experience. If you don't have a huge down payment or a lot of cash, don't waste your time here.

Service was spot on, James Kessler was great. Schedule appointment had me in and out hour and a…read morehalf.

This was my first service experience at this location, and unfortunately, it will likely be my…read morelast. The only positive was that the service was completed quickly. Beyond that, I was shocked by the cost. My oil change ended up being $114 after several miscellaneous fees were added. I've had my Subaru serviced at multiple other Subaru dealerships in Georgia and have never paid more than about $85 for the same service. When I questioned the difference, my advisor, James, told me I must have been confused about what I had paid in the past. Rather than addressing my concern, the response felt dismissive and left me feeling uncomfortable. The dealership itself was noticeably less busy than other Subaru service departments I've visited, and after this experience, I can understand why. The pricing felt excessive, the added fees felt nickel-and-dime, and the customer service left a lot to be desired. I've been a loyal Subaru owner for years, so it takes a lot for me to write a review like this. This experience was frustrating enough that it genuinely made me question whether I want to continue servicing, or even owning a Subaru in the future.