Have stayed at this very special inn each Christmas since 1999 and we love it! And I really take exception with some of the previous reviews. My wife and I find Coachman's to be very clean, very quiet, great location, exceptional staff and service ... all positives. I frankly don't know what some of the other reviewers are talking about. Are they sure they stayed at the same place we stay? All I can say is check it out and you'll be very happy. We would never have stayed anywhere for 13 consecutive years (let alone XMAS time!) if it wasn't a superb place to stay. And I travel a lot ... one year 300 days on the road for business! So I know what traveling is like and I know hotels pretty well! I have told many friends and associates about the inn, and all have been more then pleased! Go ... enjoy ... and you don;'t even have to thank me! read more

Great little hotel centrally located by all the restaurants and shops of Carmel. The place is clean, quiet, and the staff friendly that made for an enjoyable stay. It is pet friendly and they provide complimentary continental breakfast that consists of juice, croissant, yogurt, and cereal. Internet is free and all rooms have coffee/tea makers. Like many hotels in Carmel it can be pricey (usually around $200) but I got this on a deal through Hotels.com. I would definitely consider staying here again. read more

Had a 3 night stay in Room 105, bottom floor in a dark corner. Room was good sized, easy to work electric fireplace, nice bathroom vanity, room was pretty clean. I lysol wiped all touching points upon arrival and was glad I did. Breakfast is typical Sysco food but is a nice touch. They start delivery at 8am, and it was always on time. It was not busy in town so parking was not a problem however there are more rooms than parking so be warned. Parking in CBTS is a hot commodity. The location is great if you like short walks to restaurants and shops. It is right in town. However, if you are looking at being closer to the beach, it is quite a walk on the way back, uphill. Being in town you will not be sleeping in if your room is on the street side. Delivery trucks, street sweepers and garbage trucks start around 7am or sooner. As others have said, walls are thin, could hear our neighbor snoring. I felt like I was sleeping with a stranger. HA. Both mattresses we had were so BAD, very lumpy, springy, dippy, painful ever. Very worn old broken down mattress. Was like sleeping on a military cot with springs and tarps. We just returned last night and I am getting a massage tomorrow for my back. I would definitely return to this hotel IF they purchase new mattresses but only when I need to be close to town. All staff were friendly, helpful, accommodating. read more

Four post beds. Nice big jacuzzi tub. Great location. Walking distances to anywhere you really want to go in the touristy part of Carmel. Limited parking. Semi-private hot tub is very nice (went during wintertime). Expensive but middle of the pack for Carmel. read more

I've stayed here a couple of times now and I really like it! The room is super comfortable and the bathroom is nice. The breakfast is simple and understated, but I actually kinda of like that. Overall a nice relaxing place to stay in Carmel, and it isn't that expensive either! read more

The place is cute...dated but cute, the staff is friendly, and the location is great. Staying here you can walk to everything, beach, shopping, great restaurants which is wonderful in the summer time. My issue, the noise, the design of the rooms and the building drives the decibel level to mind numbing. Next time I'll bring my ear plugs and probably add a star based off of value. read more

Stayed here during the 4th of July weekend. Was surprised we found an available room 1 hr before showing up. The place is cute. It's not fancy, but adequate and clean. The staff is very nice. They have yummy homemade cookies in the lobby, and they also bring a complimentary breakfast to your room w/coffee, muffins, and fruit. I'd stay here again. read more

We love taking our dogs to Carmel several times a year. We have stayed at numerous locations, however this was the first time for Coachman's Inn. The location is great for walking around town. We visit the art galleries, eat great food and taste great wine. The Inn location was perfect for this. We parked our vehicle and didn't have to move it again until we left. Our room (103) was very nice. It is right off the parking lot and it was easy for us to take our two dogs in and out. The dog fees were very reasonable! The only noise complaint we had was inconsiderate guests who seemed to have to slam their car doors repeatedly while packing or unpacking, but that had nothing to do with the Inn. The pipes made a bit of noise, but even that wasn't enough to deter us from staying again. The wifi was not working so that was a bit irritating. I would like to suggest that the Inn could get small recliners or ottomans for the guests to put their feet up after a long day hiking around town. Since we do not like sitting in bed with our dogs, this would have been a real treat. We will stay at the Coachman's Inn again. read more

Stayed here from a Saturday to a Monday and everything (except for one moment) was great! The room we stayed in was on the ground level and it was convenient to bring everything in from the car. Check-in was quick and the room was perfectly clean. The first night we parked on the street with no problem and after lots of guests checked out on Sunday we had no issue finding parking on the property for the next night. The fireplace that turned on automatically whenever the heater turned on was great and my wife loved it. One thing we didn't expect that was awesome too was the heated tile floor in the bathroom, such a great touch. We got the wine and cheese basket everyday and it was a great snack to hold us over while our baby napped. The breakfast delivery option was great as well. One thing that I was worried about was how thin the ceiling and walls would be as everyone seemed to mention it in their review. Unfortunately on Saturday night at 1:30am we got woken up by what sounded like people wrestling and falling on the floor above us. We literally jumped in our bed as we heard glass breaking and objects falling. I called the front office but no one answered as it was after hours. Then there was lots of talking and I assume cleaning before we were able to sleep almost an hour later. The next morning the people from upstairs checked out and there were no other noise incidents. All said and done, we would stay here again. That one incident wasn't big enough to discourage us from future visits to a great hotel in a great location. read more

A wonderful place, in a great location in the charming heart of pittoresque Carmel where guests get to enjoy attention to detail and a love for hosting. We booked one night last minute for a busy week-end and got a big, very clean, and nicely and thoughtfully furnished and decorated room with carpet and a gas fireplace on 3rd floor. The rooms are rather dark and don't let in much daylight, but that just fits Carmel's cottage feeling and the lighting is nicely done so that it's cosy. Rooms are clairaudient, especially when you are located under the terrace, but it did not really bother us. Arrival was very welcoming: Karen Redmon, the manager, was at the reception desk with her team and made us feel welcome and at home right away by explaining everything to us in a very friendly and attentive way, also night-time availability in case of emergency. We spontaneously decided to stay another night! As this was spontaneous, we had to move to another room (chose one on 1st floor) which was also very nice and clean (hard floor) though a little older and less recently renovated, and also had a gas fireplace. Our belongings were simply moved while we were out. Delicious and fresh breakfast is served in a cute and tastefully furnished little room with a real fireplace and nice music. Here as well, Karen Redmon is present in an attentive yet descrete way and also herself gives a hand when it comes to refilling the buffet. You feel that having guests is a matter of heart here. The entire inn is furnished with little places with chairs and tables so that you can enjoy the sun (or shade) outside and the complementary cookies followed by wine and appetizers in the late afternoon. It also has a little fitness outside area. Parking was available on site. A lovely place which I highly recommend!! read more

During a road trip along the west coast the Wife and I found ourselves in Carmel desperate for a day of relaxation and rest. We had planned to make it a bit further down the coast since Carmel is notoriously more expensive than other towns but we just couldn't bring ourselves to sit in the car any longer. After grabbing lunch across the street we noticed the vacancy sign in the window and as luck would have it the manager offered us the king suite right in our price range. The suite was not only huge it included a jacuzzi tub, fireplace, and possibly the most comfortable bed I slept in the entire trip. The Inn itself is super cute with a lot of outdoor seating and is located perfectly in the center of town, but far enough away to where we didn't have a ton of beach goers crowding the place all day. After settling in the manager invited us to their version of happy hour in the dining room. They don't have a bar so they had a complimentary pitcher of both red and white wines, pigs and a blanket, a vegetable tray, and hummus. Since our stay coincided with the artichoke festival they also had homemade spinach artichoke dip. It was amazing and perfect for a pre-dinner at beach snack. The next morning the complimentary breakfast was even better. Keeping with the artichoke theme there was an artichoke quiche along with every other breakfast menu item you could imagine including fresh homemade jam. There is also a hot tub and sauna area equipped with a decent sized television. Everything from the hot tub to our room was very clean. All of the staff were friendly and helpful, you could tell it was a family owned business with a lot of heart. I would stay here again over and over. read more

Bed is VERY comfy! Slept like a baby! Nice grounds, clean, and close to everything in Carmel. Construction was going on next door so glad I brought ear plugs (hubby snores) because I would have not been able to sleep in. read more

We Loved the Coachmans Inn! Stayed for our Anniversary received the best service, great location, room was clean and nice size. Convenient to have a little kitchenette. Free parking!! Free WiFi. Free continental breakfast. The walls are a bit thin. Thanks for a Great time! read more

We stayed on 5/11 & 5/12/16 great room and excellent staff. Morning breakfast was wonderful with very good variety, we loved the coffee. Also enjoyed early morning conversations with assistant manager Miranda special person. read more

not that impressed, very old school but large room. We had the most obnoxious people next to us but could not complain because the office closes at 9pm. Also the "free" breakfast is only enough for one person, considering what we paid I was not that impressed. Very thin walls and ceilings, you can hear everything. read more

The good: *This is located in the heart of Carmel. Easy walking to the shops, and dining. *Continental breakfast had a decent variety of fruit, yogurt, granola, etc. *Wine hour was good *Keurig coffee maker and creamer were in the room. The bad: *The bed was very terribly uncomfortable. *The decor, paint, trim, etc. in the room was simply a mask to cover up an older motor lodge. *The furniture in the room is a bit beat up/worn. The ???: *I really didn't need the front desk staff telling me 3 times that she was unavailable after 9:00 PM unless it was an emergency. *There is a reason that this motor lodge is the cheapest in Carmel. This quality of this motor lodge is substandard of what I'd expect from a Four Sisters Inn. read more

I really wanna like this place...the staff is friendly and the accommodations are nice but so far things seems off. The hotel had no electricity on my first night...I was told PG and E was doing some work, so from 6:30pm on until I went to bed there was no electricity, it was totally dark, so I took a bath in the dark (via flashlight) and went to bed early. I got to my room the second night after a full day workshop at another location in Carmel and my room had not been cleaned. There was no reason this should have happened. I did not put a sign out for privacy and in fact there was no sign like that, that existed in my room anyway. So I am starting to lose confidence, Hoping for things to be better tomorrow. read more

Very disappointed in this hotel. Three flights of stairs and no elevator. The room was very hot (in Nov.) and the manager advised us to keep the door open (great security)! Breakfast buffet pretty bad. Not enough parking spots for all the rooms. Heard every sound from the room above us, along with creaking floors. All the mirrors in room & bathroom were above head level! read more

There are better choices. Best thing it has going for it is a location convenient to town. And the price is fair, but so are others. The building is clean, but old. Wood floors make for a noisy night if you are on the first or second floor. There is absolutely no privacy if you have a door between you and your neighbor. The door might as well have been open for all the sound it stopped. We had to blast our TV to cover the sound of people speaking in normal voices. If you must stay here careful! The bathroom on the first two floors look out to a work area and the maids leave the window open to avoid mold. The week we spent there, they started a continental breakfast. Day one I overheard the manager complain that the guests ate too much; "It's a Continental Breakfast, not a hearty breakfast!." she told one guest. No joke!! Day two, they asked guests to fill out a form in the office by 8:00pm. And the next morning it was on our door in a small bucket. A muffin, a croissant , small yogurt and warm orange juice. No gripe about the offering, just the pig slopping approach to its delivery. Day three & four, no muffin..nothing. Reason? None were offered and the person at the desk didn't know or lied. Housekeeping was exemplary, room was always clean when we returned. Management, not so much. Not grumpy, just minus that hotel keeper's charm that is found at even the most humble motel 6. Total lack of customer service or the most basic level of sophistication. It's like they were dropped in without knowing a thing about Carmel or what it has to offer. read more

We had a nice stay. However the room was very stuffy. They place fans in the rooms for a reason. You will need them at night and they are loud. The light bulbs in the bathroom are impossible to see anything by. I don't know what they are thinking, they must use 30 watt or something close to that. Good luck putting on make-up. The staff was nice. The breakfast is a joke. If staying ask for a room with a large bathroom, the small bathrooms are impossible, no place to put anything. I would go with two queens and a large bath. read more

Excellent location - walking distance to all of downtown Carmel!! Terrible parking - not enough spaces for all guest's cars!! I had to park on the street! mediocre rooms. Service was pretty good. I would go back again, but mostly due to the location. read more

Perfect location for walking all over Carmel. Parked the car upon check-in and didn't move it until check-out. The morning breakfast and afternoon appetizers and wine were great - nice variety and plenty of hot and cold items. Our room was clean and the beds were super comfy. We brought our dog and she enjoyed the stay as well. The staff was very accommodating. Great experience. We certainly recommend The Coachman! read more

We were recently on a whirlwind Cali vaca and spent 2 nights at the Coachman's Inn room #302. The room was large, clean and comfy the decore was a little too sweet for my taste but the bed and sheets were nice and comfortable. The only negatives I can report are bad pillows, pedastal sink which I hate and no full-length mirror (a girl has to have a full-length mirror!) I thought the rate we were charged was quite resonable for Carmel. This was our 3rd stay at the Coachman and I would return! read more

I have read the reviews and wonder with some of them if we stayed in the same inn. It was around $279 a night for a room with a fireplace ( total bill for 2 nights with tax $622) given that everything is overpriced in Carmel. We have stayed in 2 other 4 Sister Inns and I was disappointed. (The prior night we stayed in a Hyatt suite near Berkeley with a fabulous room with a view and a great complimentary buffet for $100 cheaper ). We only stayed at Coachman for 2 nights. We stopped for their breakfast the first day, and it was clear we would need to eat somewhere else. ( I recommend driving to From Scratch ) I didn't expect a latte, but a dry muffin and cool coffee from one of those press down coffee containers and oatmeal along with a possibility of an overcooked egg something was not going to do. Nothing that should have been hot was. It by no means matched any other 4 sister places. Given how dreary the breakfast offering was, we didn't bother to try the appetizer times. First of all, it is an old hotel. There are things they cannot change like the inadequate parking for all, if full. Or the noise factor. The walls are paper thin and the little tables set out in the walkways only mean that if anyone uses them in the eve, the surrounding rooms hear their conversation. I do expect a better breakfast. For $300 a night, I do expect nice shampoos and conditioners, not something I expect to get in a gym. In the bathroom is a 3 receptacle thing on the wall that you can press for shampoo, conditioner or body wash. It is conveniently located. The staff were friendly. We stayed in Aug 2017. I would not go back there. There has to be something better in that price range. read more

This is our third stay and each time a little less impressed. This time we had room 201 which faces the street and the only window is street level. If you want fresh air you will need to deal with car noises, outdoor restaurant across the street and all walking by. Don't be modest, all can see inside your room if the shutters are open which is the only way to let the fresh air in. Noise generally stopped by 11 p.m. but started up again around 6 a.m.with delivery trucks, cars driving by etc. The only window is street facing and is street level, so it seems like noises are amplified. The rug in the room is long over due for replacing. When I looked under the bed I found food crumbs and a empty soda can. Really? $680 for two nights, and one non shedding dog. Think I would rather spend more and enjoy a quite nights sleep and not feel like I have to limit my bare feet on the rug. Couldn't get the wi-if to work and what's with breakfast only the first morning. read more

We only stayed one night, but it was such a wonderful experience we're already planning our next visit. The location was perfect, Karen was extremely friendly and welcoming, and the room was the perfect size. Nice and cozy with the fireplace. read more

Great little boutique hotel, clean rooms with some nice little touches. Staff super friendly and accommodating. Perfect location to enjoy Carmel and it's great shops and restaurants. We will be regulars. Bravo! read more

We had a wonderful experience! Comfy bed, spacious room, fireplace was perfect! Great spread for happy hour and excellent frittatas (among other things) for breakfast. Staff we met (David and Karen) were gracious and helpful. Would definitely return. read more

We chose this place based on other yelp reviews and we wanted something within walking distance of the restaurant we planned on gorging ourselves on for dinner. The room rate on the chart inside the closet is $275 but i think you can deals out there. The place definitely has it's share of pros and cons. I think the pros outweigh the cons and we would stay there again. We just got a regular room with a regular bathtub and it was a good sized room for 2 people and the king-size bed was very comfortable. It was also really clean and had nice plush towels. They offer free room-delivered continental breakfast, parking, wi-fi, happy hour cookies at 5pm (seriously, go for the peanut butter ones--they are the best!), helpful staff and promptly cleaned rooms. The hot tub/sauna area has a 1 hour time limit and only allows 2 key entrances at a time so it assures a bit of privacy. The cons are almost like pet-peeves. When we checked in the woman at the front desk was relieved we found parking in the lot. She said if we didn't we could park on the street and they don't ticket from 500pm until 830am. I'd be kinda mad if I had to run out and feed the meter and there would be no guarantee it'd be in front of the hotel. The room is non-smoking yet there are benches and ashtrays right outside the door so if you're window is open and someone is sitting out there smoking you can smell it. There is no air-conditioning since it never really gets very hot there. That said, the nights can get stuffy and if you're like me it feels weird to sleep with your windows open when they open out onto the walkway of the floor. They acknowledge the problem and offer a fan (look for it in the closet) but it was too noisy for us to use all night. Also, their beautiful plantation shutters are really stiff so unless you put some muscle into it it might seem that they don't open and that you can't open the windows. You can hear your neighbors fiddling with their shutters and walking around. NOTE: street cleaning happens at around 5am on Monday (they followed by the sound of screaming gulls). Garbage pick up around 730 and then the construction of the house next door starts around 815 so there is no sleeping in on Mondays, I think. Another tip: there is a microwave and mini-fridge under the TV. You'd never guess. read more

Haven't stayed at the inn yet, but customer service with Miranda has been great today! We had shuffle our trip around at the last minute due to Big Sur closing, and she helped with changing the reservation and switching us to one of the quieter rooms (after reading reviews) with no problems. Can't wait to stay here! Very friendly. read more

We had a horrible experience with this place. We have stayed other places in Carmel before and this place is by far the worst. The room we stayed should not be used as a guest room. It was situated right next to the gust spa and the only window they have is not only facing to the public street, but at a perfect eye level of people walking outside. We had to keep the shutter shut, so it's practically a dungeon that we stayed. To summarize, it's Good location, Old and tired place, Bad room, Friendly staff with empty promises. Bad business practice. Here is my experience: First we arrived, we immediately asked for room to be changed, however all were booked and nothing they could do. They indicated that they may be able to do something next day. Keeping our hope high, we settled in. The first night, there were other guests using spa after hours. I called the front desk, but no one answered. I left a message, but never received a call back. I did not get good sleep that night. Next day, I called the front desk again and complained. A lady who I spoke was sincerely sorry and promised me it would not happen again and gave me her cell number in case someone again violates the rule. She also gave us the option of leaving a hotel without paying penalty (we reserved 3nights) or getting a BIG discount on 2nd and 3rd night. Since it was on the weekend and we have a dog, we knew it wasn't easy to find another place. Plus we did not want to loose our precious time looking for new place. We decided to stay...it was a big mistake! 2nd night, again someone was using spa after hours, however, he wasn't at least talking loud like other guests, we did not make a big deal although we mentioned this incident to the front desk. Next morning, my husband was out and I decided to stay in. While I was there alone in the room, suddenly I started feeling anxiety - everything about the room felt wrong. A small dark room, no window, no natural light, horrible ceiling cracks and stains - nothing was comfortable about the room. As checking out, the staff told us they would contact us about the discount later. Seeing how apologetic they were, we were thinking that at least we would get a decent compensations, however, they have never contacted us and all we got was $50 credit on over $850 charge. That is not even 10% discount! My husband wrote an email to them about it, but still this day, we don't hear from them. read more

My Mom and I had a wonderful stay in a two queen room with jacuzzi and fireplace. We have stayed many times for a Mother daughter weekend. We enjoyed the free popcorn, movies and helpful staff. My Mom is a Clint Eastwood fan so the very nice staff helped us pick out their free Eastwood movies for her enjoyment. Very appreciated was the extra effort. The afternoon cookies were a delight after a long day of shopping in Carmel with the sherry around our fireplace with our feet up. Very nice room, beautiful bedding and comfortable. A+ for being clean. The in room spa is heaven and bathroom was very large, clean and updated. The mini breakfast is just enough for you to have before leaving for the real breakfast. Its nice to have the breakfast delivered and enjoy it around the fireplace with in room tea and coffee choices. The mini fridge, microwave and small kitchen sink are a bonus. The real plus is free parking and great location. We walk to all restaurants and shopping, beach area from the hotel. I enjoyed a dip in a private outside hot tub, nice not to have obtrusions of other people. However being a dog friendly hotel we can no longer stay there. People with dogs ruin it for all others. The dogs are scary and leave debris. We found it perfect for a weekend in Carmel and would stay over and over except for dogs. We are big fans of the Coachman and have stayed many times, but no more due to the dog friendly policy. Our stay was booked through AAA and very reasonable for the area. As 2 women staying alone together, we found it very safe except for dogs. Unfortunate they cannot control what people do with their dogs. read more

Almost everything was great, except the one thing the hotel couldn't control...the noise. Since this Inn was built long ago in motel style, noise reverberates from people walking in the outdoor hallway or simply talking in normal voices inside or outside of their rooms. So we won't be staying here again simply because of the noise. You can really tell they tried hard and mostly succeeded in remodeling this property. The sheets are wonderfully soft. There are charming places to sit outside. But the problem is people tend to congregate in these charming areas, talking and laughing until 11 - 11:30. I can't blame them, it's really nice, but their voices reverberate and you can actually hear their conversations and it makes sleeping impossible. It truly is a perfect location, very charming exterior. Rooms are very nice and clean (except the carpets are quite dirty but everything else was clean). There are no safes, which I found unusual, but neither my jewelry nor our computers were stolen, so I guess it's OK not having a safe. There is not enough parking so we were constantly having to pay attention to moving the car. We kept a note on the floor by the door. There are only 6 hangers in the room (2 of which are occupied by robes) so we just moved the robes and tripled up on hanging our clothes but you should probably bring extra hangers. The breakfast was terrific. Cookies are terrific but you need to be aware the cookies seem to only exist between 11 a.m. and 3 p.m. so you will need to hoard and save if you want a cookie for dessert. My suggestion would be to get an upper floor room and wear noise cancelling headphones to sleep. read more

The staff here are so sweet. We had a king size bed with a fireplace. Loved the romantic setup. Our room was on the second floor but since it's on a slope the second floor led to the street on the front side. Has ramps so very handicap friendly. The price wasn't bad for a B&B. This was Olive' s first B&B experience and he was very impressed. He's used to staying at places like the California Grand Hotel so I take that as a good thing. I did like the added service of them delivering breakfast to your room for only $10. He would rate this as a 5 star. I gave it 4 stars only because I've stayed at quite a few B&Bs and there are a few extra things I like to have. Breakfast was great but nothing special than the ones you can make at home. During the wine and cheese I LOVED that they had other appetizers. Their dips are amazing! But I was a little disappointed with the wine. I'm used to having 2 high quality wines (one red and one white) and 2 lower quality wines. They usually educate you about them too. Here you just get one of each but you don't even what they were. But again their dips A-Maz-Zing! We'd definitely stay here again. read more

If you have stayed at other Inns in the Four Sister's Inn chain, you will likely be disappointed with the Coachman. Rooms are are tired and small. There is a small dining area where they set up evening wine/morning breakfast, thats perfectly fine. But unlike the other B&B's in this chain, there is no central living areas or grounds to retreat too. You're stuck in your cramped room or at one of the small tables on the walkway (overlooking the parking lot). There isn't enough parking spaces for everyone, which is stressful. Every room looks out into the parking lot. Thus, there a no views, and it's loud. The morning receptionist was cheery, but another one was flustered. The breakfasts were very nice and what one expects from this chain. The Coachman may be "okay" in terms of what Carmel has to offer, but I came away disappointed and wondering why in the world The Four Sisters chain would have added this inn to their fold. It is not in the same category or caliber as are their other Inns. read more