Was trying to support local and not online. Both the website and a person i called said it would take 3-4 weeks to get my fridge shelf and that I'd get an email when it was ready. I called 5 weeks later to be safe since I ordered over the holidays, and it turns out it was ready less than a week later ‍ all the staff I dealt with were friendly but no one had any idea what happened to my missing email. Would order again knowing their pick up system is possibly faulty and call earlier read more

Although I didn't end up purchasing a part from this establishment, I felt compelled to leave a review for the outstanding customer service I received. From the moment Daisy picked up the phone, she was kind, professional, and extremely informative--something that's unfortunately rare these days. Her assistance was greatly appreciated, and I had to ask for her name so I could make sure she received recognition. Because of her, Coast Appliances is now first on my list whenever I need a replacement part. I initially called the company I bought my appliance from, but despite being open for another 51 minutes, no one answered. I didn't purchase the part from Coast Appliances this time simply because I needed it by tomorrow, but I will absolutely be returning in the future and would highly recommend them. read more

I had a great experience. The works are very friendly and helpful and we're willing to work with me to help. Find the right part. I needed, pointing me in the right direction what a great company. very good service. read more

Didn't seem that the young guy was familiar with appliance repair but was willing to help me find a part for my old old Whirpool dryer. Although we couldn't find the part due to me not bringing my info on my dryer. Points for trying and being patient. There was alot of foot traffic coming and going for parts. This shop is in a commercial business area. read more

They have everything available and always refer if they did not! Friendly service and knowledgeable counter help

We have been utilizing this particular Coast Appliance parts for over 18 years since I came over to start helping my husband with the shop that he's had for the last 39 years. I've never had an issue with the Gardena office, the manager Aisha is quite professional and very helpful. Ironically enough I've had problems with their corporate office and their incompetent staff. With the current state of useless appliances being made by manufacturers we need a reputable place to go and pick up parts and this office is just that. I am impressed with their customer service. We're talking about the Gardena office. I am very impressed with their willingness to help. We at our shop do not sell parts so whenever I get a call I am more than happy to refer my customers to their office. Just have your part number ready or at least your model number ready so that it can give you the best help possible. read more

Hello, I called Coast Appliance in Gardena earlier this morning and talked to Daisy. She was friendly and very helpful, giving me a part number for my stove and telling me where to find it. I so appreciated her help. I could tell she was a talking to me with a smile on her face. You are fortunate to have her as an employee. Lynne Rubin read more

I just found a part that literally saved me over a $1,000 if I were to replace the appliance with a new on vs repair it! The repair guy said the part wasn't available. GE said the part wasn't available. Amazon had 3rd party parts that had some sketchy reviews and would take a few days to arrive. I used these guys 10 years ago for a dryer pulley and gave em a shot in this and they had an OEM part for immediate pickup and only $50 more than Amazon's 3rd party part. They are not the cheapest but they can help you get a cost-effective way to keep a pricey appliance going especially if to put in some elbow grease which in this case was only 15 minutes once I got the part. read more

Coast Appliance Parts - Basic parking lot that would be bigger if another business didn't take half of it. I never had a problem getting in or out of it tho. - Appliances & Repair Near Me - Gardena, California

They have almost everything you need. It is my go to place from now on. Also, great costumer service.

They got helpful staffs whenever I need parts. They took their time to find available parts at other Coast stores and having them to ship their parts to the store at my location. read more

Called for a control board for my Samsung washer as a repair man told me his supplier was back ordered. When I called, I was told the part was $129 special order, taking three weeks to receive but had to come in and pay for the part upfront. No problem. When in to order the part, (the gentleman talking our order was excellent!) told a price of $129, gentleman called the warehouse making sure the part was available and was told the part is available but they needed to update the price in the system. The "updated" price is $196! The gentleman asked the female working the counter and her attitude and response was one of the worst I've ever experienced! " the price is the price, Samsung changed the price, not us" - all with attitude and a smug, arrogant, nonchalant tone. We expected more of an empathetic response, "we apologize for this discrepancy, but nothing we can do" would have sit better with me as a customer. Of course I want to pay the price I was quoted twice but understand how things can change. Coast, please train your employees better. I walked out willing to order the part online, and pay more but my husband felt differently and went inside and ordered the part without me! We must treat customers better, we have options- with the internet, these type of establishments can become a part of history. read more

The females act like they own the place horrible customer service and racist attitude. I will never go back to this place. They act like they are doing you a huge favor. I tried to return a washer part and because I didn't have the box the white female treated me like I was a beggar. The gentlemen there should give customer service classes they are way much nicer to the clientele . read more

This place is very cozy and they provide great customer service, I went in to get a certain part, and they were very helpful with what I needed to get my washing machine running again, they sell all new parts, so you get the best. The place is very organized and clean, they even have a soda machine vintage , it's really cool, I recommend this place to anyone needing parts for their appliances. They also provide you with a number to call step by step if you need assistance with your appliances at home. That's quality service at its best. read more

The last of a dying breed. They have or can get the parts that you can't get online and they always fit

I asked for a gas fitting. They did not have it, however they went beyond and gave me alternate places I can try. Very kind

they don't know how to take care of the customer have zero customer service he me on hold for 12 minutes and then when he answered after three times calling after two minutes ,he said I have to put you on hold because i put to much time for you omg. read more

My parent's dryer took a dump, it was heating but wasn't spinning. My Dad was ready to kick it to the curb because it's an older dryer. He even asked my Mom and I to go shop for one. Lol While discussing dryer prices that I had found online I asked my Dad if he had 'googled' the issue. His face lit up! Hahaha What would we do without the internet?! Yes, I also searched the web for the repair and 'appliance parts' and that's how we got here. We found several YouTube videos on how to do the repair, my Dad busted out his tools & we went to work. We didn't even spend an hour because I was helping of course. Hahaha! I love fixing stuff w my Dad! Really, the whole procedure was straight forward. Staff was friendly, courteous, helped us find the part we needed right away and gave us a price over the phone. Boom, we were there in less than an hour and had the part waiting for us! The price for the part we needed was accessible (less than $20) especially after learning that it was a ---factory certified part--- (see pix) and as a result fit perfectly! Totally worth the price and instant gratification! Location was easy to find. Parking on site & in the street too. read more

Coast Appliance Parts - CW: Factory certified belt, Tools after YouTubing, My awesome Dad taking apart the dryer, Torn belt before repair. - Appliances & Repair Near Me - Gardena, California

I live in Tennessee, needed dishwasher racks that weren't crazy expensive. Found them here and they were shipped timely and fit great. Will look here again if I need appliance parts. read more

I would not buy any of their over priced no good light bulbs. I purchased a 20.00 bulb for a oven 30.00 by the time I paid shipping. I looked the part up on their schematics, purchased it, put it in and it did not last one second. I notified them and they said too bad no returns. They are right, I will not be a returning customer. Look elsewhere before getting ripped off. read more

Stay away from the Coast Appliance Parts- Gardena. Horrible costumer service and their prices is extremely high. My helper purchased a top double burner part for $82. Looking in the websites and found out that the price for this model ranges from $25 to $35. I wanted to return this part, but the staff refused stating that this item has been used. I offered to bring the same part from the same distributor in which I bought it from other location for $50, but they refused to accept it stating that this part is not purchased from not their location. However, they stated that I should open my eyes and check around before purchasing any products from them. I paid very high price and my advise to you "Be careful". read more

I'm happy with the results, the job was completed on time and well done. My house had a completely new look with our new blinds. Thank you so much!! read more

Coast Appliance Parts Customer Service Is Great. Have been using them for years. If they don't have the part on hand the are great at ordering it for you. Very organized business. Love Them. Thank You Coast Appliance Parts read more

Great customer service. Very helpful over the phone and in person. I discovered this place by accident a year ago calling around for water fountain filters. They were the only ones that had a great price. Other supply stores wanted to charge me way more for each filter. I would have payed about $100 more in another store. They don't only sell appliance parts they sell so many other things you wouldn't think. Go check it out or call, they are very helpful. read more

I needed a hose and belt for my Maytag washer so purchased them from Coast. The person at the counter found the parts quickly and charged me $20.00 for the hose and $20.00 for the belt plus tax. I thought these prices were high so I looked on EBay after I installed the parts and I could have purchased the exact same parts for $7.00 each. If you need the parts quickly, go to Coast. If you can wait a few days and risk getting the wrong parts, buy them on EBay. read more

Helpful, friendly, knowledgeable staff. They had the parts I needed at a good price. definitely worth the extra drive.

I came here because I needed a part for my washing machine they are close to where I work and where I live. I checked Amazon a day before and I knew the part was 5 to $6 with free shipping when she told me the part was $20 I was like fuck. I needed to fix my washer so I payed . My washing machine is now working so i'm happy. read more

Coast Appliance Parts - Over priced - Appliances & Repair Near Me - Gardena, California

Whether you have ordered and paid for it or your just looking up a new part, just be prepared to wait an hour or two. It doesn't matter when I show up or if I've done the leg work prior to showing up, I wait. Today, I'm writing this review cuz I had to blow up their phones before anyone would pick up. I know its almost closing time guys, but you aren't closed yet. I wish it was only the Gardena location, but I experience this at atleast 3 of their location. If there was a place that I thought would have the parts I needed I would go some where else, unfortunately for me, there isn't. I pray someone higher up will read this and start to make some changes. 2 stars because they usually have what I need, just not as fast as I need it. read more

The lady on the phone was super helpful about finding my part and leaving it at the front for me. She was so kind! I've been to the store twice and never waited in line and my part was ready for me at the front with no wait. I called about another part and got a gentleman this time that was super helpful and gave me some really great advice. read more

Stay way from Coast Appliance Parts. Horrible customer service. My hepler took and old top double burner to match it and purchase it for me without consulting me with the price. Anyhow, we installed the part to see if it will work knowing that I return any item as long as not electrical . Looking at the websites and found out that the price for this product (one bracket) ranges between $25-$35 and (2 brackets) for $50 where my purchased for one bracket was $82. When I contacted staff at Gardena location asking why the price is so high, they replied because the part comes with one year warranty item. I stated any item will come automatically with one year warranty, plus the warranty price should not be triple price of the product. I tried to return the part, but they refused to take it back stating that this item has been used. I offered to purchase the part at a fair price and keep it, but they reject my offer and stated that I should open my eyes before I make the purchase. I don't recommend this place at ALL and my advice to you just "Be careful". read more

I love this place. You can get just about any part you need thru them. They are always super helpful when you call for parts any prices and any questions. I have been coming to them for many years. read more

Absurdley incompetent customer service. I called on a Monday to order a part. Gave the (rather difficult) woman on the phone the description. She came back with the wrong part number (I checked online while she was checking her records). I finally had to hang up and call the manufacturer to confirm, then call her back (at which point she conceded I was right). She said she'd order it for Tuesday (next day delivery) to their warehouse. She quoted me about $50 plus tax. I called Tuesday. She had forgotten to order. She said she would order then and give me a call Wed to conform the part had shown up. No Call Wednesday. I called Thursday. She didn't remember speaking to me, but was finally able to confirm the part was there. Price: $75 plus tax. I reminded her she had quoted me $50 plus tax (probably the price of the wrong part she tried to convince me was correct). She said she could go as low as about $68 plus tax, because that was the manufacturer's price to them. I found it on Amazon Prime with 2 day delivery for $63 all in. I should have just gone to Amazon first. read more

Theses guys have been in business for a long time, Truly the only place to get any make and model appliance parts in the Great Southbay area. They are prompt, quick, courteous and after all these years I have yet to call them for something that they could not find for me. If you needs Appliance Parts look no further these guys are the best in town. read more

Better service than the one on Western and 69th. on Western, the clerks have attitudes, sharp egos and moody, forgetting that they are just clerks, not Vice presidents or chairmen of the entire corporation. Broadway & 157th, they are a little more .... personable and helpful, without the attitude. read more

Well, we got some parts from this shop and we figured out that one of the items we got wasn't what we needed. So we returned it the same day. It was 4:56pm and they were about to close. I know the item we bought costs $30. But the lady working here gave us back $15 and no receipt. We found it out after we left the shop. And I called them at 5:01pm but they didn't get the phone call. Such a bad shop staff. I know the old guy working here was a kind person. But I don't trust this young lady at this shop. Be careful. read more

Went in today for a pulley system for my Samsung dryer. As soon as the attendant saw me with the part in my hand, he said "Samsung". I said yes and went to go get it. He was very helpful and friendly. Definitely will comeback and recommend. read more

If you're a do it yourselfer, this is the place to go for appliance parts. I had an intake valve take a dump on my dishwasher. I found the parts number and hopped online to find parts suppliers. The manufacturer, Sears wanted 65 bucks and was backordered with at least a wait of three weeks. Several other "parts" companies in the area had a wait of few days and did the hard court press to send their people out to do the repair for a substantially higher price. I passed. I came across Coast Appliance and called. The person taking the call, looked up the part and told me he'd have the part in 1 day. He wasn't lying. I got a call by noon the next day that it was in. It was also 20 bucks less than the sears quoted price and a direct factory replacement. Judging by the location, they're strictly a parts distributor. They do not have a show room for appliances. Like I said, if you like to do it yourself, this is the place to go for appliance parts. read more

Disappointing experiences. Very poor customer service when inquiring about a dishwasher part. Called first time and was put on hold, only to never have them come back to the phone. Called again a few days later and was given incorrect information that was not helpful, and was rushed off the phone. What kind of outfit is this? I voted with my wallet & ordered part elsewhere and suggest others do the same. read more

Will at the desk showed his excellence and 40+ years of appliance repair skill as he guided me through problems i was experiencing with my whirpool washer and dryer. In a snap he provided parts and reinforced my troubleshooting findings. Im a single dad of two little boys and i live paycheck to paycheck. I almost bought new appliances that were way out of my budget. But with Coast appliance and Will, i fixed my washer and dryer for under $60!!!!....Thanks to Will at Coast appliance, you're the best! read more

Conveniently located on Broadway, two blocks east of 110 freeway at Redondo Beach Blvd. Easy parking. They usually have the parts I have needed. The staff is generally knowledgable. NOT an inexpensive parts supplier, be warned. read more

So far they had all the parts I was searching for. I looked everywhere for a refrigerator computer board and they were the only one who had it in stock read more