This company has been fantastic! They are easily reachable by phone and extremely responsive. Kim…read morewill even return calls after business hours and on weekends! They have excellent customer service and wonderful employees. Based on the reviews below, I think the issues some people have had are not unique to this company. Anytime you are renting for short term there are some things you're just going to have to deal with. If you don't plan out your parking situation based on the size of the garage then you have no one to blame but yourself. If you aren't happy with something about a unit then you need to let them know as soon as you arrive and they will be more than happy to fix it. Daniel in particular is an amazing handyman and will fix anything that goes wrong (within his skill set obviously). Honestly I think Kim and her staff are knowledgeable, accessible, and pleasant. I would have no hesitation recommending them to people who want to rent any kind of property in San Diego.

July 1-6 at Jersey Retreat #4…read more Thank you for hosting us. I wanted to provide honest feedback about our stay. Unfortunately, this was the most disappointing short-term rental we've experienced. I would strongly recommend updating the listing photos so they accurately reflect the property's current condition and amenities. Some of the issues we encountered included: All windows were unlocked upon arrival, and several either would not lock or were extremely difficult to secure. The sliding doors have no functional locks, only a pole placed in the track. The home was inadequately stocked for the advertised occupancy. There were only 4 beach towels, 6 bath towels, 5 forks, one extra trash bag, very limited cookware, and virtually no cleaning supplies. Many areas of the property appeared heavily weathered, including rust, mold, dirt, and significant sun damage throughout. While the listing notes there is no air conditioning, there were also no ceiling fans. The provided box fans were rusty and did not function properly. The Wi-Fi connection was unreliable throughout our stay. The washing machine was rusty, moldy, and unsanitary. The microwave made popping and crackling noises while in use. The listing advertises accommodations for seven guests, but the sleeping arrangements do not realistically support that occupancy unless multiple guests share a bed or someone sleeps on the sofa. Two of the three bedrooms have no closets. The trash cans are located directly outside the carport, making it difficult to maneuver around vehicles. The odor and flies created an unpleasant entrance to the property and made the hallway smell. The sliding glass doors, windows, and balcony glass were covered in bird droppings. The listing photos are misleading. One photo makes it appear there are two balconies, and another shows a sofa where there is actually a bedroom with a TV console. We understand beach properties experience wear from the coastal environment, but the overall cleanliness, maintenance, security concerns, and discrepancies between the listing and the actual property fell well below expectations. I hope this feedback is helpful and that these issues are addressed for future guests.

Just stayed at the Beach Paradise Condo right on Mission Beach. Very clean, spectacular view, walk…read moreto restaurants, very comfy bed. Thanks Cindy!

Dirty condo. Dishonest property manager. I was initially happy with the resolution Cindy gave to my…read moreissues with her dirty condo and didn't feel the need to leave her a bad review on Airbnb, but she decided to attack me, so here we are. My husband, friend and I rented Cindy's condo for 4 nights. My friend and I participated in the Susan G. Komen 3-Day, 60 mile Walk to End Breast Cancer and the condo was along the route. Perfect. Cindy texted me at 7:30AM the morning I was due to check-in to confirm I was still coming. Weird, but OK. I confirmed. She then asked if I was there for the breast cancer walk and when I said yes, she implied that I was lying (pic of txt attached). When we arrived, we found a simple condo with outdated furnishings. Fine. As we settled in and unpacked, we noticed a layer of dust on all the furniture, stains and splatters on the walls, cabinets, baseboards. Every dish and glass we went to use was dirty. The floor in shower in the primary bathroom was stained. Some pillows on the bed were stained and not only smelled moldy, but had visible mold on them.The floor was so dirty that our feet were black from walking in the condo. Gross. Cindy texted to ask how check-in was and I told her that the condo was in need of a deep clean. Everything was a little grimy/sticky. She apologized, saying that she had a broken foot and didn't inspect the condo before we arrived and offered to have someone come clean it. Between my husband cooking and taking care of us while we were walking 8 hours each day and our dogs being with us, I declined her offer to have someone spend 4 or 5 hours cleaning the place during our brief trip. My husband rewashed towels and blankets, dishes, and cleaned both the bathrooms again to ensure that my friend and I were in a clean comfortable environment. At the end of our stay, I texted some pictures Cindy to let her know that she really needs to talk to her cleaners and do much needed maintenance around the condo because after all the fees it costs $500/night to stay there and it is not worth it for the price. She apologized again and said she appreciated the feedback. She then issued a $500 refund. An amount that she decided was fair based on our experience at the condo, and that I appreciated, though I did not explicitly ask for money back. I thanked her and we continued on our way home. I decided not to leave an Airbnb review because I didn't want to lie and say it was clean and great when it wasn't, nor did I want to hurt her future business since she offered a reasonable solution to the issue and I accepted. There was nothing more to do. I come to find out that she left ME a horrible review on Airbnb and basically accused me of scamming her. She charges a $185 cleaning fee and then asks you to strip all the beds, collect the towels, do the dishes and take out the trash. Since we had to spend hours cleaning the place for it to be comfortable for our stay to begin with, we didn't follow the checkout procedures. Mind you, garbage was collected from around the house and placed in the bin, dishes were in the dishwasher or in the sink, dirty towels were in piles on the floor, so it isn't as though we left the house in complete chaos and mess. She claims we "trashed" the place. Enjoy the pictures of her nasty a** condo.

Response time always quick with Bluewater Vacation Homes. We thought they were easy to get a quote…read morefrom, helpful when searching for options for a large group, and answered our many questions prior to our arrival. Their connection with beach and bike rentals for free equipment was so helpful and a real bonus. A little construction in our place had not been finished and Bluewater generously offered some credit back. If you are looking for a place to stay on the water, check with Bluewater first, they will take care of you!

I was party to a rental managed by Bluewater Vacation Homes. I inadvertently left my robe when we…read morechecked out. I contacted Bluewater FOUR times to follow up and asked them to mail my robe. I offered to pay. After each contact they noted that they would get back to me immediately. They have FAILED each and every time. I have never heard from them. I guess after they have their rental money, they don't need to respond. Very disappointing for such an expensive vacation. DON'T USE THEM.

The house was OK for our needs. Well equipped, and in a good location. However, it is in need of…read moresome major updating! The online pictures are very deceiving! I would probably try a different home next time.

Great communication and a very nice rental in PB. Well stocked, very clean and a smooth process…read moreoverall.

Had a wonderful experience working with the staff at Luther's Vacation Rentals for our two-month…read morewinter retreat on Mission Bay. Reta, Denise, Loretta and others were friendly, responsive, and accommodating. Have already booked with them for next year's stay!

The house we rented through Luther's was absolutely amazing! Spared no expense. It had everything…read moreyou would need for a fabulous vacation. The beach is literally steps away and views of the ocean from every room! The 2 car garage was very nice since parking there can get complicated. The sound system was great and the top deck was our favorite place to hang out. Exceptionally clean with great linens. Kitchen fully stocked as well with top appliances. But be prepared to walk up and down a lot of stairs but definitely worth every step! Can not wait to go back! The staff at Luther's was extremely helpful! Thank you.

BEWARE, just because you rent a property and have a firm confirmation, doesn't mean your…read morereservation will be honored. NIGHTMARE experience and AVOID renting from this company. We booked a vacation home 10 months in advance, purchased plane tickets for 11 people to fly from east coast, scheduled work vacations and less than 60!days before our arrival they apologized the house isn't available. They didn't confirm the booking with the home owner, even though they accepted our money and sent firm confirmation of the rental. The owner NEVER returned my call from many attempts that I made to resolve. TERRIBLE experience and I don't want to to go through what our family experienced. RENT your vacation home from SOMEONE ELSE that genuinely cares about their customers. SO DISAPPOINTED that a company like this can operate.

I stayed in this home alone for a vacation from reality and had friends from San Diego and Los…read moreAngeles down to enjoy the backyard: fire pit and hot tub (and grill). The home is well-equipped with everything you need for play and entertaining. You can easily walk to the beach in a nice, established neighborhood--taking beach towels and a bag from the supplies. The beach was not crowded at all. I loved sitting at the edge and watching the sun set. It is on a busy street but this is great for catching a ride and heading anywhere. Rocky's (best) burger is so close and has the best pub atmosphere. When you want downtime, the house is ready for you: cable, movies, wifi. But by far the things I most appreciated were in the great backyard. The hot tub lid is fitted with an assist rod that makes it incredibly easy for one person to open. The gas fire pit is also a breeze to light. The owner excels at leaving directions for *everything. If you have a question, chances are it has already been answered in the phenomenal handbook to the house and area. Highly recommended.

If I could give this place a zero I would. They overcharged us $13,000​. Yes. You read that right…read more $13,000. My husband works with the navy. We provided proof of overcharge, and they kept telling us how they reversed the balance, when they never did. It didn't show in our bank statements. Our travel coordinator was Andrea. Constant mistakes on her end. Its taken us MONTHS to get this cleared. We went to the bank to figure it out for us because these people are absolutely no help. After everything they still are over charging us $2000. At this point we are going to our Navy Shipyard uppers to help us out. Praying the shipyard stops working with these people . We aren't the only ones this company has done this too. ​

This is one year when started stay made of nightmares with this terrible company. Some agents was…read moretold are ok, but mine was terrible and company ( San Francisco ) is just as bad as they double bill, add charges, force moves. All I can say is buyer be aware.

I switched to working with Nick and Carole from a larger property management company last year, and…read morecan't believe I waited so long. They truly deliver on boutique management - I can tell that my property is always top of mind, and they feel like true partners in my investment, rather than my property being lost as a number in a vast portfolio. In the time that they've been managing my property, I've seen a 75% increase in gross revenue. In addition to the improvements to my bottom line, I've also seen huge improvements in the service that my guests receive and the upkeep of my property. I could not recommend Nick Bnb more for the management of your short-term rental or Airbnb!

From the owner: Nickbnb is a husband and wife team that offer full-service short term rental property management…read more We maintain a small, curated list of properties and clients so we can ensure that each of our clients is receiving top-notch and tailored service. We are experts in optimizing your revenue and utilize several integrations to keep your property booked with the maximum nightly rate. We pride ourselves on creating memorable experiences with unique and special touches throughout our properties for our guests. And we make sure your property is always in top notch shape down to the smallest detail. We coordinate everything from guest communication, scheduling cleaners and maintenance calls, pricing strategy, bookkeeping, and so much more! We have achieved Superhost status on Airbnb with listings in the top 5% of homes on Airbnb and have maintained a 4.94 star rating with over 1,400 reviews and counting!