We've been visiting this shop for years and have always had great experiences. Whenever someone…read moreasks for a recommendation, I confidently recommend Pearl City Auto Works. The staff genuinely treats customers like family, they are honest, and never try to sell us unnecessary services. Since my spouse travels frequently for work, this is the only shop they trust to handle our car while they're away. Recently, I had an issue and was concerned about some noises coming from our vehicle. I left a voicemail, got a callback within an hour, and given our situation, they worked with us to come in to ensure everything was okay. But, just like a sickly child walking into the doctor's office looking perfectly healthy, our car didn't make the noise when it was checked, haha. The staff suggested recording the sound and bringing it back if it worsened over the weekend, as they are closed then. Also, when they don't have loaners available, they have a very reasonably priced partnership with Enterprise if a rental is needed. I'm truly grateful to everyone there for their caring and professional service. Before finding this gem, we had horror story after horror story trying to find a good shop for our vehicle. Highly recommend them here for any service!

First of all, I would like to say the ONLY reason I decided to go with Pearl City Auto Works was…read morebecause they had 5 star reviews. After my experience with them, they deserve a 1 star. If I could I would give them a 0. 2 and a half years ago, I took my car to Pearl City Auto Works for a brake job. It cost me almost $5k to do it. Now they told me I gotta spend another $2400 to fix the same problem. My other half and I talked business with the owner's daughter Shay Nakamura about the situation and asked certain questions and she couldn't give any feedback to the situation at hand. She tried to give me a discount, but I don't think it was enough, considering I know for a fact they are charging me 3-4x the actual cost for the parts and then will eventually get more money back because of the cores. I text the number they text me with explaining my situation and there were no response. 2 phone numbers they text me from I left a text message, no response. That right there shows me that that they have poor communication skills. Communication was done with text. To be honest, I prefer real conversation with a person/company. I believe that they either did a poor job 2 and a half years ago or the quality of parts they used suck!! I got ripped off the first time and they tried to do that again the second time around. NEVER again will I do business with them!!

Aulani's Garage does good work with polite and professional service. When my check engine light…read morecame on, I was able to call and schedule an appointment for early the following week. They took a look at my car, noted a few other things that needed attention, provided recommendations, and provided a price quote which required approval before proceeding with any work. After issues were identified, they were honest when explaining what was truly necessary versus what was simply a "nice to have". This is particularly helpful when you're on a budget as car repair costs can really add up quickly! I was able to schedule my car drop-off ahead of time, which was super convenient since their location is a bit cramped (right off the highway off-ramp next to Seafood Cartel). This made drop-off and pick-up so much smoother. Fair quotes, great communication, and trustworthy service all around. Recommended if you're in the Salt Lake, Aiea or Pearl City area! P.S. They also do safety checks! I was able to schedule an appointment ahead of time and they completed it within 15 minutes while I waited in their office.

Came in last Saturday with a flat tire. Noticed it after eating next door. They took me in right…read moreaway and repaired the tire, checked the other tires, and got me out in about 30 minutes. Outside of them being super helpful and fast, I didn't realize they were closed and they still took care of me. Couldn't be more thankful and definitely recommend them! Thank you again!!

This is by far the best company I have ever experienced nor came across in my life for towing. The…read morepeople who work here come quick when service was requested. They are very friendly and reasonably priced. Please don't hesitate to use anyone else and save your time and stress.

I'm very happy with the service I received from Mo's Towing. The driver and the woman I spoke with…read moreon the phone were both extremely helpful. Would definitely recommend them.

Ron and his crew was great. I had taken my 2026 honda civic. For a Ceramic coating and the vehicle…read morecame out better than it was when I bought brand new.

This place is legit. I talked with Ron in person before making my appointment. He walked me…read morethrough the entire process. A couple of days later, I dropped off my Tacoma. I was super excited when I got to see the finished product. My Tacoma looks better than brand new! I highly recommend Ron and Perfect Ceramic. Top notch service! My truck has been rained on twice since I picked it up and you can barely tell. Ron and his team earn their 5-Star rating!

Had a small leak in my rear tires for almost a month and been looking for someone to assist…read morelocating the source. Gave this place a call and they said they could take a look. They found a leak caused by a small nail, and they patched it up. Asked them if they could just check my other tire, and funny enough they found one there too. Got two tires patched and was in and out in less than 30 minutes. The pricing was very fair and felt it was worth bringing in for them to locate and repair. As someone that's also in the Waipahu area, this place is great for getting my tire services done.

Best in the business. Look no further if needing anything done for your tires. I believe they can…read morego up to 30" tires. One stop shop no doubt when it comes to tire repair and needs. Not to mention they live up to the business name and are 110% very affordable compared to the market out here in the islands.

I had a paint job for my Versa, and the shop removed the letters and car insignia on the trunk door…read moreof the station wagon. They replaced the large insignia, but they said that I would have to put back the small letters myself. Also while cleaning the car for an inspection, in addition to finding the small letters for the trunk door, I found water in my wheel well for the spare tire in the trunk. I told them that they forgot to reattach the other end of a plastic tube that ran rain water in the trunk door top right corner. They said that they don't detach that. But they had detached the rubber foam seal on trunk door when they painted the car. The seal is in the same area of the door as the plastic tube. If I had known ahead of time about the small letters, I might not have gotten the work done there. Usually shops will replace whatever they took off the car, and not leave everything inside the car for the owner to put back. To be fair, they did put back some of the stuff I found in the car after I picked up the car- like the car insignia, the rubber foam seal on the trunk door.

So after negotiating a drop off date (16 May) to get my truck repainted, it took 11 days to start…read moreworking on it. 27 May. It was finished and ready for pick up on 6 June. I was off island until that evening. They were closed 7 June and I picked it up 8 June. The repainted color I am satisfied with but the detail work was mediocre at best. There is a ton of overspray on the rubber around the windows and rear view mirrors. Additionally, there are already a few chips in the paint in a few spots which will be a problem in the near future. This has been months of frustration. I am now just over it and will not return to this establishment again for paint work. I will say that the manager was apologetic about the delays due to staffing issues but honestly due to the way this was handled initially, I should have been a top priority and more detail and attention should have been given to my vehicle. In the manager's defense, he did take matters into his hands and conducted a majority of the work himself and I am appreciative of that. I have spent the last 2 hours attempting to clean up the overspray and it will take me several more to get it all removed. Overall , I wish this would have been handled better but you live and you learn. Again, I am satisfied with the color but not the delays in service nor the level of attention to detail. I paid a pretty penny for my vehicle and the paint job was not cheap. The expectations were high but not met. This is my honest assessment and I have no hard feelings towards the establishment nor the folks I have dealt with during this process. Mahalo!