Ooh my goodness, I never left a review! Homer is the best salesman. When it comes to flooring, I am…read moreall over the place. Still am. We were recommended by another company to come here and I can see why. Homer was really patient with me and spent a lot of time with my husband and I in trying to find the right flooring. On top of that, Homer answered my concerns and questions via email too. He is just wonderful! My only advice is to not ever get Mohawk tecwood, natural linen oak. It's my fault. I tried to research and I picked it. Homer tried to steer us to better quality to hold up for everyday use, but I was dead set on this. I should have listened. I will be back and listen to Homer next time. Just love this place!

Mixed experience with FMD Distributor…read more On the positive side, We worked with Homer for our flooring project and had a fantastic experience. He was courteous, knowledgeable, patient, and always willing to help. He made the entire process smooth and enjoyable. Unfortunately, our experience with Shawn on the windows and doors side was the complete opposite. He often came across as condescending, seemed distracted and in a rush, and follow-up was poor. Customer service and communication were disappointing, and we were left wondering why someone with that attitude is in a customer-facing role. Based on my experience, I would happily recommend Homer for flooring, but I cannot say the same for the windows and doors department.

I recently remodeled my two bathrooms and visited multiple tile stores before finally finding…read moreBullnose Tile They have all kinds of beautiful stone selections. On top of that, all of the staff members are very friendly and helpful. Trish, who assisted me, was very patient and helped me a lot by giving me great ideas throughout the process. They have two locations, one in San Jose and one in Morgan Hill, which is very convenient if you want to pick something up or visit their showroom. I would highly recommend this store.

5-star review for Ralph! Impeccable customer service along with such a kind and welcoming…read morepersonality. He truly went above and beyond to make the experience wonderful. I'll definitely be coming back!

Extremely knowledgeable deep product knowledge and can be very cost effective relative to what you…read morefind elsewhere today.

I worked with one of the folks that was my contractor's contact and found him to be disorganized…read more However, Kim and Ryan are the real deal and are super helpful. For the very same door that costs a whole lot more elsewhere, Lou's has the best prices. And they have great discounts on Emtek hardware as well.

Everything.. Definitely will not return.. Guy at desk does not know anything.. Prices are too high…read moreand they are very uneducated. Called first put on hold so I stopped by and got nowhere.. what a joke

Very friendly and helpful staff. We appreciated all your help. We will go back for all our…read morelandscape and garden projects.

Quality/Quantity - They specialize in wood, hence the name…read more.. Our current project calls for SPC, or LVP, which they have also in the second showroom; see pictures. Huge selection, it can get overwhelming. Atmosphere - Two showrooms. One for wood, the other for "others" + their warehouse. See pictures. Open 7 days a week from 10am to 4pm or 6pm, see picture, Yelp, or their website. Plenty of parking. Service - 5 stars! Prince has 5+ years working here and gave us a good education. He shared current, past, and future trends, etc. Almost an information overload, lol. Price - Reasonably priced compared with their competitors. Owner Comment - Congrats on all your success.

Updates: Prince from Compass sales team reached out after seeing the review, he showed lots of…read moreunderstanding and caring. I truly appreciate the kind words and his attitude of willing to solve this issue. Prince and Pablo from Prime Wood pushed hard for me to get 2 opened boxes exchanged. In fact, I got more than 2 boxes since they allowed me to exchange with really bad ones, and allowed me to open boxes in the warehouse to pick relative good ones (Thanks to Jackson from the warehouse in Union City). With this, I should be able to get my project resumed. Maybe I just got bad luck of receiving many bad pieces, but thanks this team for caring the customers.

I recently purchased flooring for my 2,550 sq. ft. home remodeling project from Floor Outlet &…read moreMore, and I had a great experience. Raman was exceptional throughout the entire process. He was always available at the store, responded promptly to my emails and phone calls, and patiently answered all of my questions. He also helped me secure a discounted price, including a $0.50 per square foot Mirage rebate, which saved me a significant amount. If you're looking for quality flooring at competitive prices with outstanding customer service, I highly recommend Floor Outlet & More. Be sure to ask for Raman--he made the entire purchasing process smooth and stress-free.

Good installation, but a very concerning experience with the owner…read more We originally ordered our SPC flooring through PHD, which was also supplying our kitchen and bathroom cabinets and essentially all of our other finishing materials--sinks, faucets, shower panels, shower heads, and hardware. We preferred working with one vendor for everything. The decision to cancel our PHD flooring order and move the business to Flooring Outlet & More came from George, the owner of Elevated Edge Construction. We were told that Hesam's product was supposedly better. We trusted our contractor and agreed to the change. Unfortunately, our experience with Hesam was extremely concerning. His team knowingly delivered a different color of SPC flooring than what we had ordered and told us it was "close enough." When I objected, I was told that getting the correct product would mean a one-month delay. When I called Hesam, he literally asked me, "Do you have one month to wait?" Given that we were on a tight construction schedule, I felt this was an attempt to use the schedule pressure to make us accept flooring we had not ordered. The only way Hesam would know we're on a tight schedule is because George told him. We refused and made it clear that we wanted a refund if they could not provide the correct product. Only after we stood firm did they bring us the correct flooring--which apparently had been sitting in their shop all along. What made the situation even more concerning was what happened when I refused to cave. Hesam immediately called George. I personally watched George answer the phone and say, "Hey Hesam." Given that George had initiated moving our flooring business from PHD to Hesam, this raised serious concerns for us about the two of them working together to redirect our business and then pressure us to accept a product we had never ordered. To be fair, the flooring crew themselves did a good job installing the floors and baseboards. My problem is not with their workmanship. My problem is with Hesam as the owner and the way the order was handled--particularly delivering a product we did not order and then trying to pressure us into accepting it. After this experience, I would be very cautious about doing business with this company when the owner is involved. Homeowners should make sure they have the exact product, color, and specifications in writing and should not feel pressured to accept something different simply because they are told the correct product will take longer.

This is not a large store but they have a surprisingly good-sized selection and some really…read morebeautiful stone. What brought me to the store was their website. Not only does it have large, high-quality photos of each of their stone slabs, it has prices! Most places you have to figure out what their codes mean, and then ask a salesperson for the price. Our countertops were installed today and we couldn't be more pleased. The stone is gorgeous! And the price was well within our budget. Thank you!

My project came out amazing with the quartzite I bought from Joe! My granite guys had a few issues…read morewith the quality but we overcame them!!

White Lies I called…read moreWhitecap a few days ago looking for a part, and spoke with one of their salespeople Reynario (Rey) and after some research he was able to locate it and he proceeded to email me the link to the part. After a little haggling, I was able to talk him down in price, and he sent me a cost estimate, which I approved. He then stated the part wasn't in stock at their warehouse but was in stock at their SF warehouse--however, I'd have to pay for the part ahead of time before he can transfer it. I'm a busy guy and really don't feel like making two trips to their North SJ location (one to pay and one to pickup) so I asked if I could call him and pay for it over the phone, and he agreed. After multiple attempts to call him, I was finally able to reach him and proceeded to give him the cc number, and he stated that he'd ring it up and email me the receipt. Well, the receipt never showed up, but I figured it was the end of the day when I reached him, and he'd do it in the a.m. Well, I woke up this morning with a phone call from my CC stating my card had been blocked, and I needed to call them. It turns out there were several attempts of fraudulent purchases (one for several hundred dollars to Angelo Minetti and another for $12 for some other nonsense) that they had blocked. Fortunately, they caught the purchases, and they never went through. Luckily, this is my company CC and not my personal card, so it doesn't affect me too much. But is it a coincidence that the very same day I give this guy my cc that all of a sudden I'm getting fraud on my card? You be the judge, but I'm going with my gut on this. TLDR: Avoid these crooks.

Basically chaos in the morning at this location..If you go to will call you will wait forever for a…read moresmall order..I recommend going to the SF location if you can because they have their sh** together there.. the Santa Clara location not so much. They have big flat bed trucks they are loading that are parked right in front of all the parking spots..they should have those trucks loaded either the day before or before customers start showing up..would make for less chaos. A lot of the workers are nice they just work for a place that could be ran better.

We needed materials for our backyard, pool and walkway. We checked all the stores and got more…read moreconfused. Then decided to go work with Natural Stone US. They are friendly and helpful. They give clear informations. Also suggested couple of contractors. They have porcelain Pavers, travertine, marble and limestone Pavers. Also matching Poolcopings. We came and checked the products couple of times. Finally decided to go with King Blue Marble Pavers for backyard and pool. Also porcelain Pavers for the walkway. Delivery was on time. Products were exactly what we chose and always keep in mind there is variation with natural stone. So In General we definetely recommend this company.

We were extremely happy by the service provided by Harris and Leydi. They are the sweetest to work…read morewith, very fast to get back to you and their prices are the best. The quality of the travertine stone and legers is incredible, the result of our project is beyond our expectation. Thank you Natural Stone, this family own business really does the best for their customers, we highly recommend them!

Great price and great service. Jason was very knowledgeable and experienced. He caught my…read moremeasurement mistake! Whew! What a rescue! I went to three places for quotes. The price he gave me was the best and the service was also the best !

Its places like this and prices like theres that almost makes me not want to write a review. Why…read morebecause i don't want everyone to go here and either buy, everything up or they raise there prices cause of supply and demand. Cause if your going to Ikea or a any other cabinet or tile store your either a jackass or you just don't know about this place. Or your a competitor just talking smack cause your jealous. Over ten years ago i bought just counter tops from them pictures included. Full back splash in kitchen and just counter for bathroom and the cost of the product was barely $1000. Now over 10 years latter im back to it. Building an ADU for my in-laws and i forgot they sell not only stone but solid cabinets and glass shower doors and more. plenty of selection and the prices holy Schmidt how did the prices bot change!! Is there some kind of crazy connection for them!! Complete kitchen cabinets with SOLID wood like barely 3k compared to ikea crap which we have in Our kitchen that costs upwards of 10k Full shower granit kits for 375!! Full slider shower doors for like $300 you know what please don't go here i need to delete this review now so everything can be left for me! ok let me look for that delete button... they would get a solid 5.5 if they had a little but better customer service and would talk or answer the phones