Outlier in poor service even by industry standards. Q7 was supposed to start a project and simply no-showed with no email, call, or communication. We had to reach out ourselves to find out what happened. In response, they blamed one of their employees for leaving and had no idea about the project despite the whole team cc'd on every communication since the quote. Geovanny in particular demonstrated a complete lack of accountability and professionalism. He was curt and disinterested in his responses, offered no apology, and showed no consideration for the time and effort wasted on our end. When we asked for reassurance on the revised timeline and quote Geovanny simply told us that it was "not up for negotiation." It is doubtful that Q7 is interested in or values your business. With service this bad before they started work or got paid it is hard to imagine they would even pretend that you exist afterwards if an issue were to arise. EDIT: See business owner response below obfuscating rather than simply offering an apology and solution to ghosting the project without a single attempt to reach out about it. Evidence that this was not a one time accident but just business as usual read more

Super friendly and responsive and did great work on a Boulder Creek deck. It's a situation where the deck sits on the roof of the garage so a roof leak isn't easy to see or get at. But they fixed it and for a reasonable price. read more

Q7 Roofing team is surprisingly fast and friendly. German gave me a quote very quick and my roof was fixed almost instantly. They (Antonio and his teammate) also checked another location on my roof where it was leaked due to debris collected and water was backed flow (cause of leak). They brushed the debris off without charge. Overall, I'm happy w/ the 5-star service . Price is affordable. Hard to find another roofer like Q7 Roofing team. Highly recommended when you need for roof related works. read more

Thank you so much for the solid work! You're about to read a very honest review. I never thought I would find a roofing company that is transparent, honest, reliable, and true to their word. Kudos to GEO, Caesar, and the rest of the team! They did an excellent job installing my CertainTeed Presidential TL. GEO was very responsive to my concerns throughout the construction process. I've never felt so accommodated by a contractor until I met him. Rest assured, you're getting high-quality work and will be treated with respect. I had an add-on order for my project--a skylight--and they truly did their best to fulfill my request based on my own design. They even added a gutter guard as bonus in the project, and removed the leaves that were stuck in some parts of the roof! These guys are amazing. THEY GO ABOVE AND BEYOND! I will not hesitate in the slightest to recommend them. If you're looking for a roofing company to take care of your beloved home, look no further. You're in good hands with Q7 Roofing. read more

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We have used Q7 two different times for serious roofing leaks. They are very professional. Responded quickly and have great technology using a drone to identify the problem. The first issue had been a leak that actually came through into the house. We have not had a problem since the repair! We were concerned with the major storm over the holidays but everything was dry. I would use them again if necessary and would highly recommend them. read more

We had a leak in our roof after the last big storm. I called a few companies and Q7 was very quick to respond. Alfredo came out to look at the leak a couple of days later and we were scheduled for the repair the following week. The work was done quickly and in a timely manner without any issues. We even asked them to come back and paint a tiny strip of metal that was showing, and that was done quickly as well. We also replaced our existing skylight and were given a good price for it. I very much appreciate the speed with which everything was done as well as the quality of the work carried out. Their price was very competitive and Alfredo is easy to work with. I always appreciate when my phone gets answered and that was the case with Alfredo. I definitely recommend this company! Thanks Q7!! read more

We had a leaking due to the recent storm. Connected with Q7, they came right away and put the cover on to stop the leak. They inspected the soundings and provided professional recommendation, with reasonable price. Really happy with the Q7 team. read more

We put off replacing our decades old roof for years believing the project would be horrific. We had read about and heard first-hand accounts of bad experiences others endured. Getting a new roof is up there with root canals. If we had known of Q7 Roofing & Waterproofing Inc. sooner, we would not have put this off. Old shake roofing on our home and a detached structure presented fire and leak risks. Our roof project was completed a few days ago in a timely manner and to a level beyond our expectations. If you are reading this and hesitant like we were, don't put it off. All roofing companies are not equal and not bad. We had several requests unique to our home that other roofing companies simply said no to during the bidding process. We are detail-oriented people and handy ourselves, so we seek high quality workmanship. And here's how we got it: Q7 Roofing & Waterproofing Inc: o good listeners, good communicators o not the low bidder, not the high bidder o a family business with dedicated, easy-to-work-with people o very hard workers o professional and honest management team and owners Q7 Roofing Team: o industrious despite unusually high local temperatures daily o cleaned up our property and their supplies, at the end of each day o never smoked on our property (if smokers, we did not specify this) o had a commendable comradery - i.e. no yelling at each other nor drama Q7 Management Team: Benjamin, Carlos, and Vicente o each impressed us with their own style, skill set, and contributions o 1 or more of them present each day resulting in overall good communication and oversight o all city inspections approved at first pass o Vincente delivered on a promise to seal all roof openings from squirrel/critter access each evening as we have several large oaks overhanging the roof o Carlos went above and beyond to ensure the attic clean-up was white glove level. This was extremely important to us and emphazed during the bid process. One Yelp highly rated roofer we contacted stated they do not clean attics at all! o Benjamin's leadership shined even brighter on the last day when the small finishing details (final punch list by us after final city inspection approval) needed completion and managing. Pleasing customers may be harder than city inspectors. Q7 Owners: Geovanny and Cesar. Just Wow. o Incredibly impressed by their business acumen and customer service o present on the job site periodically and available to us, if needed. o they did not deliver an "okay" job; they sought excellence and complete customer satisfaction - they hit the mark. (actually, they hit higher than the mark and reminded us of how our own fathers conducted business long ago - professionally with integrity and honor; their word is as good as gold.) They delivered an EXCELLENT job. Now we cannot truly know the entire quality job until the rains arrive, BUT we feel extremely confident it was done to code, extra measures were taken where asked. We also trust if anything were to happen in the next X years Q7 would step up to fix in a heartbeat. We highly and proudly recommend Q7 Roofing and Waterproofing Inc. based on both their workmanship and our interaction with them. read more

Q7 Roofing & Waterproofing - roof area over family room (color is weathered wood or aged wood?? a mix of grey with brown to look similar to old shake) - Waterproofing Near Me - San Jose, California

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A friend recommended Q7 Roofing to us to replace our roof. We appreciated their hard work and expertise. Their crew was out working even though it was raining. Alfredo, our point of contact, was very thorough, detail focused and took the time to answer all our questions. I would definitely recommend them to others read more

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Very satisfied customer with my new roof! The company is quick, knowledgeable, affordable and highly professional. I highly recommend their services. read more

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I was in need of a new roof for my home + adjacent storage shed, and new storm drains. I contacted Q7 Roofing based on referrals that were provided on NextDoor. Geo met with me to review material options, cost (which was very competitive and reasona le) and the timeline for completion. He also inspected the roof and took pics that helped me understand the extent of the wear the roof had incurred. Geo is professional, knowledgeable and did not try to oversell me on anything I didn't need. Once the work began, Geo remained in regular contact with me to let me know how the work was progressing and continued to do so leading up to the completion of the project. The end result was excellent and far exceeded my expectations. Geo met with me one final time to provide me with a project folder that included before and after pics of the roof + the warranty documents. Very satisfied and appreciative of the customer service I received and the excellent workmanship and craftsmanship that reflects in the end result of my new roof! read more

Geo and his team did a great job on my deck. It was a small project, but they were very diligent and careful. The deck looks great and should be waterproof for many years to come! read more

Q7 Roofing & Waterproofing - After - Waterproofing Near Me - San Jose, California

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Jose is amazing. The communication with him was super easy. He came to see our skylight window the same day I called, and as soon as the skylight arrived they came to change it. Great service read more

Q7 responded to my request very fast. After they checked my roof problem, they gave me a quote. They started working on the roof right after I agreed on their plan. The pricing was reasonable and service was very good. read more

Geo addressed our concerns about our roofing project from the get go. He was patient and understanding when we couldn't begin roofing our home when originally planned, due to unforeseen circumstances. The original price quote was honored which we truly appreciated. This is one of the best crews we've had work on our home. The team was prompt and courteous. They began work at 8:00 o'clock sharp every morning and some were waiting beforehand. They kept things as tidy a possible...roofing can be a messy business, but they did their best. So grateful that they took the time to tarp the attic with plastic, to help minimize the debris that fell through the skip sheathing during the initial tear off. read more

My roof began leaking in the last storm and I had no idea who to call. I did a little research and found Q7 Roofing and Waterproofing. I emailed them and two other companies that I was referred to. Q7 got back to me fast. Alfredo came out and gave me an estimate and the repair was done in a week. I am now looking forward to having install a new roof in Spring. A great experience. Friendly people. Efficient, reliable, and nice. Also a very fair price. read more

I did quite a bit of shopping around for roofs and was very happy I went with Q7. Geo was patient and very informative. We had quite a few hiccups due to pest and permitting issues. Geo was great in navigating all of those. He went above and beyond to resolve my issues. A roof is a big purchase and I'm glad to have the assurance of good workmanship. read more

Q7 Roofing & Waterproofing - Waterproofing Near Me - San Jose, California

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Our roof makes noise sporadically. There was no evidence of animal activity. We requested to have roof inspection to make sure our roof is in good shape. Geovanny responded very fast and came out on Saturday. He went to the roof and did thorough inspection. He showed up the photos of which he took on the roof and told us the potential problems. At this moment, he told us our roof was still in good shape and no structural issues. But underlying material might deteriorate over the time and could have leak in the future. He suggested to act as quick as possible to fix the leak when it happens. He is very honest and trustworthy compared with the other company. The other company even didn't go to the roof. They said they can use drone to identify the issue and minimum repair price would be $6000. If I have a roof leak in the future, I would definitely go for Q7 roofing company. read more

I recently worked with Q7 to fill some leaks in our roof, as well as clean the gutters. Booking a time to get someone out to our roof was easy and quick, and the staff are very responsive. The quote they provided was reasonable compared to others we had seen for the same work, and they stuck to the quoted amount. read more

I was going to install solar panels on my roof. The solar panel installer said that the roof is too old, so I had to deal with the roof issue rather quickly. A friend of mine recommended Q7 Roofing & Waterproofing. Their manager Geo quickly found time to inspect the roof and provided an estimate. The job got scheduled quickly, it took one day to tear off, one day to deliver all the new materials, and one day to install the new roof. Everything was done quickly and efficiently with superb quality for a very competitive price. read more

Q7 was professional in scheduling a visit for an estimate. They provided an estimate quickly and scheduled the repair I needed quickly. The team was professional and cleaned the work area. There was no high pressure to upgrade our repair. I will use them again. read more

Geovanny was very prompt and went above and beyond fixing my roof leak. He also cleared off my roof and gutters at no extra charge.

Geovanny and his team handled our project professionally. Geovanny came promptly and gave us an honest estimate without trying to upsell. The team completed the project efficiently in a timely manner. read more