Natale Business Owner, I'm going to deal with it. I am a…read morevery unhappy customer and I will also let you know I will never refer your company to any of my family friends or other people who are interested in purchasing carpet from you S & G carpets! Once again BAD CUSTOMER SERVICE!! And as you said, it's in the contract well, maybe if I had received the contract I would've read it more clearly! If I could I would give it NO STARS!!! Sincerely, Mrs. Nunez A very UNHAPPY CUSTOMER!!

From the beginning when the estimator ( Camilo Lopez) came to our house and showed us samples which…read morewe really liked to talking to the store manager (James Jordan) at the Cupertino location everything went perfect. The best part was that we had two wonderful installers (Gilberto and Jose) who were very efficient and professional. We could not be happier with our new Luxury Vinyl we had installed throughout our house.

Bill and his team provided over and above service ! Following an excellent and beautiful hardwood…read moreflooring replacement, they responded to a water leak call that wasn't their doing and pitched in to find the problem and help us dry and clean. WOW! if you want quality AND excellent service, these are the people to call!

If you're looking for poor customer service and a company that cherry picks their customers, choose…read morecarpet works! Once Matt came to assess the carpet, he invited me to come to the warehouse to review the selection- we couldn't find a time? It is open by appointment only , yet once I suggested a time he reported that it was closed and that he would drop off samples for me. No show. If you have one room to carpet, save yourself the time and look elsewhere.

Diana and her team are incredible. She was extremely knowledgeable about tile and gave us…read moresuggestions on color and layout.

This is one of the worst stores I've ever shopped at. The warehouse employee, Luis, treats…read morecustomers with complete disrespect. He takes no responsibility for problems, has an arrogant attitude, and provides terrible customer service. If you value being treated professionally and respectfully, I strongly recommend taking your business elsewhere and finding a store that actually cares about its customers.

George and his team are true professionals when it comes to flooring installation. The quality of…read moretheir work is excellent, and we absolutely love how everything turned out in the end. Their attention to detail really stands out--especially in the seamless baseboard connections and the precise leveling across the entire space. Our home originally had a mix of carpet, tile, marble, solid wood, and laminate--so converting everything to engineered wood throughout was no small challenge. But George and his team handled it beautifully. The final result is stunning, and every friend who visits compliments our new floors. Thank you, George, for the outstanding work!

Great experience with Floor Depot. They helped us replace old laminate floors with solid hardwood…read moreand the results are outstanding. George helped us with our selection, prepared our bid and scheduled the job. He is easy to work with, very helpful and kept all his commitments. The job finished ahead of schedule. Manuel led the installation team and did a fantastic job. His craftsmanship and attention to detail was impressive. Our sub-floor was creaky and far from level and Manuel did an amazing job layering and feathering plywood to make the surface completely level and solid before starting the hardwood installation. The hardwood went in flawlessly and the baseboard installation is perfect with no gaps. An impressive 5-star job overall.

I couldn't be happier with the result of our floor…read more The pricing was very fair and the guys who came out and refinished my floors were professional, on time, and very polite. I would recommend precision flooring.

Second project we use this company and once again very satisfied with the quality of the service,…read morecustomer service and with the entire team. Fair pricing, and the entire project was completed timely and professionally. Highly recommended.

When it was time to replace our laminate floors and the carpeting on our stairs, hallway, and…read morebedrooms, we compared options at Home Depot and several local carpet stores. A measuring technician came out, took all the dimensions, and directed us to the 1020 W. San Carlos location to review their full carpet selection. At the store, we explained what we were looking for, compared carpet features and pricing, and worked with Dominic--who was very accommodating. His total project cost was competitive with the other quotes we received. We also wanted new baseboards that would match our freshly painted walls and trim. Dominic arranged to have the primed (but unpainted) 16' wood baseboards delivered ahead of installation, giving us time to paint everything before the carpet went in. Tip Our new carpet and pad are very soft and plush--great underfoot, especially on the stairs. Because the new flooring sits higher than the original laminate, our bedroom doors needed to be trimmed by about half an inch. We cut the doors ourselves, but it's worth asking whether your installer can include that as part of the project. Pros * Dominic is a true carpeting professional--he anticipated our needs and offered thoughtful guidance throughout the process. * Both the wood and carpet installation teams did solid, quality work. Cons * Some door trim was scuffed as the installers maneuvered large carpet rolls through our narrow hallway and doorways, so a bit of repainting was needed afterward.

I'm always excited when I find a good deal so decided to look at Off Price based on suggestion by…read moremy neighbor. Dominic gives EXCELLENT customer service and depending on your project, great value. He buys short ends from American carpet manufacturers at terrific prices. I needed carpet for 2 bedrooms as the rest of house is hardwood. I got great quality, fully pet stain resistant, carpet for an unexpectedly low price. His team will even move furniture for a LOW price to make it easier on you. The shop on San Carlos isn't much to look at but you'll get awesome help and samples sent to your home. I don't think you can beat this place unless you need continuous carpet for several rooms. Even then, I'd still investigate what Dominic can do for you.

After extensive research and receiving quotes from three different flooring companies, choosing Joe…read moreFrizado Flooring was an easy decision. From start to finish, Joe stood out as the most knowledgeable, responsive, and genuinely helpful throughout the entire process. I manage a preschool, and our carpeting was over 10 years old and long overdue for replacement. Joe didn't just give a quote and disappear--he guided us through what would work best for a high-traffic school environment, answered every question promptly, and made thoughtful recommendations that clearly came from experience. What truly impressed me was the level of professionalism and planning. Joe and his crew completed the entire job over the weekend, ensuring our daily operations were not disrupted at all--which is critical for any business, especially one working with children. The crew was efficient, respectful, and the work was completed quickly without sacrificing quality. Joe was always quick to respond, extremely professional, and a pleasure to work with. If you are a business owner looking for reliable flooring work done right the first time, I cannot recommend Joe Frizado Flooring enough. This is the kind of company you feel confident trusting with your space. Exceptional service, quality work, and true professionalism.

Update: 3/19/25 At…read morethe time my remodel was being done, the bathroom tile floor wasn't finished. Joseph came in and finished installing the carpet in one day (exceptional job as my initial review states). However my bathroom floor tile contractor was lagging behind. Therefore a 1/4 inch gap still remained, which Joseph spoke to my contractor about and coached him on what to do. Anyhow, Joseph agreed to come back in the future to "tuck in the carpet underneath the tile" to make it nice and seamless with a super smooth transition. Seriously, he did a phenomenal job and totally made the transition smooth, looks seamless, and feels great! No need for a transition piece... it looks amazing! I'm so happy! I highly recommend Joseph Frizado Floors!

I want to thank Robert for helping me out with my kitchen floor remodel. This is the second time I…read moream having them do work for me after doing an incredible job my mom's house. Robert was able to measure, and estimate my floor two months prior to the actual work because my kitchen project was taking so long. He knew it was going to take a while and advised me to do it sooner than later to lock in prices due to inventory and inflation issues that could occur. I don't know of any other company in this field that has better service and communication than Abby Carpet. Robert is attentive and is very personable. He let me keep the floor samples for as long as I needed to make a decision on which flooring I wanted. The floor associates at the store were also very knowledgeable and helpful while shopping in store for floor options. The actual floor work was clean and timely. He did a great job making sure not to damage the existing base boards. He actually recaulked them so they look better than it was before. I thank him for that. I will hire them again for any future carpet or flooring needs.

Needed to install new flooring in the bathrooms of our condo, which we are getting ready to be…read morelisted for sale. I created a Yelp project, and out of all the quotes we received, Abbey Carpet by Blossom Valley Interiors was the cheapest. I also liked that they came with sample flooring when they came by for the estimate appointment (they were the only ones that did). Coupled with an overall good Yelp rating, we decided to move forward with them. The job was completed quickly and they did a great job. I would recommend this business for any flooring needs.