Tommy was very helpful and professional and everything went smoothly. I love my Sorento 2026read more

I almost never go to a dealership for service when it's not warranty covered, but this was a unique…read moresituation. Grok diagnosed my issue, but none of the local auto shops could get me in, and my car was dying at intersections. Kia got me in the same day that I called, concurred with the Grok diagnosis, and resolved the issue before lunchtime... and bonus, didn't charge me an obscene fee. Sure they offered additional service up-charges. Sure they tried selling me a new car. Sure their WiFi was unusable for Zoom calls over VPN. But most of that was expected. Thank you to Dustin and the rest of the team who got me ready for a road trip. Much appreciated!

My husband and I had a GREAT experience at their location in Cocoa. If you want a no sales…read morepressure, knowledgeable and friendly time buying a car/truck, make an appointment with Moises Baldanza! We did not have an appointment, all sales associates seemed very welcoming as we walked in and Moises was ready to help. From beginning to end, we bought a car we are very happy with. Special mention to Jim, foreman of service department, who helped us resolve a small issue very quickly. Thank you. Highly recommend.

I took my car here for specific computer programing. I replaced the computer and needed a dealer to…read moreprogram the key. They told me the car needed a $1600 fuel pump, even though the car drove fine before i replaced the computer. I declined the repair and was charged almost $400 anyway. The service writer , who's name is Sean, and known for his shady business practices, charged me for a "RESTOCKING FEE" for the parts they ordered. At a Dealership no less. This service writer is known for doing this kind of stuff to people. I guess the dealership like's his way of making them money. I will NEVER recommend Boniface Hiers Dodge of Cocoa to anyone as they live up to the term STEALERSHIP. I took the car to a small shop, programed the key and car started right up. Watch yourself dealing with this place as the thieves and crooks are out there. $400 and they did nothing to my car. Just read and look at all their reviews here on yelp. They are at a 1.6 rating. Less then 2 stars. And I see that the owner chimes in once and a while to put his 2 cents in, but does nothing to correct these corrupt business practices. It's really sad that a hometown business would treat people the way they do. AND the owner is OK with it. I know many people that know the service writer SEAN. He loves taking advantage of senior citizens. He used to work at a tire shop and did it all the time. I knew he was a crook after he said 3 words to me. It's amazing to me that they would keep someone like him employed there. AND the funniest part of this is, sitting right next to this looser SEAN, is CRAIG HIER JR, listening to this guy rip people off all day long, and also does nothing about it. If it wasn't so sad, it would be comical. STAY AWAY- DO NOT BUY HERE- Go to Orlando or Melbourne.

I had a wonderful experience in the service department. Andrew absolutely helped me to the T. From…read morehelp with my battery to help with my tires and rims to just all around making sure that I had a great experience this place is by far one of the best dealerships in Brevard County!! if you ever need any help, definitely go over to space Coast Honda in the service department and let Andrew take care of you. He was a delight.

****BEWARE**** Space Coast Honda is Under New Management/Ownership and it is HORRIBLE now! Me and…read moremy family have always come here for service since I bought my Honda in 2013 and they bought their Honda and used coupons sent to me and my family without any issues. Now , if the coupon is not "VIN specific" you cannot use it and they do not bother to tell you that until you are ready to pay at check out! Then the price of oil change on website says one price but charged me $90 for an oil change and refused to honor coupon! I Will not be back after being a loyal customer since 2013. No more happy hour oil change prices either. Service your cars somewhere else! This is not the same SCH now under new ownership that cared about customer service.

I was greeted upon arrival and Shawn listened to me and reacted immediately. I had many issues with…read moremy car and they needed to keep my car for a few days They gave me a loaner so I wouldn't be without a car. Shawn was in communication with me and explained every detail. My car was repaired on time and it drives perfectly.

0/10 experience. Went in for a recall that was done for free, was pressured into getting my front…read morebrakes done. After I left a malfunction light came on immediately on my dash, I called and then went back the same day. They said the rainy weather was tripping up my sensor on the front of my car and to come back if I have further issues. Well, the malfunction light did not go off so I took it back in. NOW they are telling me that my sensor is bad, and to replace it it'll be 1300. I had zero prior issues to my sensor before I got my car worked on at their shop. The staff was very rude and intentionally seemed to gang up on me and man-splain everything with the intent to just make me go away. I don't know if it's because I have out of town plates or that I'm a woman, but either way they will DAMAGE your vehicle and then say they didn't. DO NOT GO HERE.

I brought my vehicle there on four different occasions in which they finally diagnose the issue as…read moreexcessive road force and stating the tires needed to be replaced however, they would not warranty replace them and told me I had to directly go through the tire manufacturer. Sounded odd so I reached out to a few other dealers and they said no that is not the practice in procedures to replace tires under warranty due to the fact your vehicle is a 2026 with less than 800 miles on it and should be covered by the factory warranty. So Bob Steele Chevrolet refused to service the vehicle and is an extremely poor business practice. While I appreciate that the service agent initially greeted me promptly and assisted right away, communication and follow-up throughout the process were significantly lacking. After my vehicle was assessed by the service technician, it was parked outside and I waited approximately two hours without any updates. When I inquired about the delay, I was informed that the dealership was waiting for approval from the warranty company. At no point was I proactively advised of this delay or that the approval process could take several hours, despite my remaining on site. Ultimately, I left and returned at a later date after being informed that parts would need to be ordered to replace the tire. I then made an additional trip to the dealership for installation. However, the issue with the wheel itself has still not been addressed, despite multiple visits. To date, I have also received no communication regarding whether the warranty claim was approved or denied, and I am still awaiting a definitive response. Given the repeated visits, lack of communication, and unresolved issue, I have reached a point where I am strongly considering driving over an hour to another dealership to have this matter resolved.

We had a terrible experience. Sales rep was very nice but inexperienced. The Finance Manager and…read moreSales Manager were condescending and not transparent, in my opinion. They exemplified the reason people hate buying cars at a dealer. The constant feeling you are not being told the truth and you have to go through the whole "game" to include walking out and then the sales manager chases you down in the parking lot. Just give me 1 price, a fair price and leave it at that. This is why we'll go back to CarMax. Such a better experience.

I wasn't even in the market to buy a car. I've bought and…read moresold cars personally for 20 years. I've never been sold something. I didn't wanna buy, but came across an ad on the website. It was too good to pass up. From the customer service and booking appointments to the sales and finance team, and then the sales manager, ensuring that everything about the used vehicle I bought was good to go. Makes this the best carbine experience I've ever had in two decades. I had my car, estimated different places and offered the best bank for my buck at this dealership. Note: I went into the purchase with information, comparables, preapproved, and cognizant of my purchasing power as an informed consumer should so this undoubtedly contributed to my overall positive experience The dealership itself is super easy to find and has plenty of water and coffee, and comfortable seating in a perfectly cooled series of waiting areas with plenty of natural light coming in. I was put in a loaner vehicle while small issues were worked out and I'm more than happy with the way that I was treated throughout the entire entirety of this process. This is the kind of company you want to do business with.

I left Mike Erdman Toyota feeling angry, frustrated, and taken advantage of…read more My service advisor was Melina Johnson, and while she was polite during our interaction, the way the pricing was presented to me left me feeling completely misled. I brought my 2024 Toyota Tacoma in for routine service and was quoted approximately $75 for an oil change, a free tire rotation, and roughly $140-150 for rear brake service. During the inspection, I was told my rear brake pads measured 5 mm. In other words, this was not an emergency repair. The brakes were not unsafe, and the repair could have waited. I approved a repair I didn't need today because I believed I was receiving the price I was quoted. That is where my frustration begins. The brake job somehow landed at the very top of the quoted range. The oil change ended up higher than the number that was discussed. Then taxes, shop fees, and additional charges pushed the final amount charged to my card to $280.75. When I questioned the difference, the explanation I received was that the quoted prices were "before taxes and shop fees." Frankly, I found that explanation unacceptable. Taxes and shop fees do not magically appear after a customer agrees to a repair. Those costs were known before I authorized the work. If the actual amount I was expected to pay was close to $281, then that is the number that should have been presented before I was asked to make a decision. What bothers me most is that this was a non-urgent repair. Had I been given the true out-the-door cost from the beginning, I very likely would have postponed the brake service and waited until it was actually needed. Instead, I feel that the lowest possible numbers were emphasized to get approval, while the real cost only became clear afterward. The entire experience felt predatory. It felt like a sales process designed to make a non-urgent repair sound inexpensive enough to approve, only for the final bill to grow once the customer has already committed. Whether that was intentional or simply the way this service department operates, the result was the same: I walked away feeling deceived. Customers should not have to do mental math, guess at hidden costs, or wonder what the real total will be. Customers deserve honest, transparent, out-the-door pricing before they authorize work on their vehicles. I trusted the information provided by Melina Johnson when deciding whether to spend my money. Looking back, I feel that trust was misplaced. The repair may have been completed correctly, but the way it was sold and priced felt predatory, misleading, and unworthy of the trust customers place in a dealership service department.

We have just purchased our 4th vehicle from Cocoa Hyundai…read more Our sales person, Dan and the sales manager, John, did a great job of getting us into the vehicle we chose. Brian in finance closed the deal and we were quickly on the road.

Have you ever heard the expression "I wouldn't throw water on it if it was on fire!" Well this is…read morethe best thing I can say. Service advisers with sketchy advise. Courtesy transportation NOT! Calling me with accusations of damage to loaner vehicle they later had to walk back with apologies. I'm way old for this drama especially after spending $2700 for work I probably didn't need, who's to say? However I am lucky enough not to have to deal with crappy service. They are right I do need a new car and I will be trading in my car, at Cocoa Honda so I never have to deal with Hyundai dealership again!

Great customer service. I bought my car from there about 2 years ago and the only reason I'm having…read moreto get a new one now is because of a wreck. I will be returning to them for another car.

From the owner: Used Cars and services, Buy here pay hereread more

BUYER BEWARE! THIS IS NOT A USED CAR DEALER, THIS IS A JUNK CAR DEALER!…read moreI bought a 2004 Chrysler Town & Country van from Dencil, and have had to pay over $3,500 in repairs within a 1 month period. Dencil would not help in any way to make things right. He's an old-time mechanic and knows exactly what he's selling. I had a mechanic look at the van the day I bought it for obvious problems. Who knew the problems were all inside the engine! At one point, I had a Chrysler dealer look at it and he said I was duped. The best thing I could do would be to put a new engine in it for $7,000. Dencil admitted to me that he did not care what condition his cars were in and he would never lose any money on his sales! That's why he sells them "As Is." THIS GUY HAS NO INTEGRITY. SPEND A FEW DOLLARS EXTRA AND GO TO A REPUTABLE DEALERSHIP WHO OFFERS A WARRANTY. By the way, he says he buys his cars from a local dealership. Now why would a dealership sell someone like him a car that they could make a profit off of? Probably because it came back from one of their customers as a "problem vehicle," and their warranty allowed their customer to replace it with a "good" quality used car.