They're the best. So helpful with any hardware project. Parking is easy, and their hours are great.read more

After nearly 30 years of living in Forest Park, I have never had a problem with a local business…read moreand especially not Shauers Hardware until September 1. I stopped in shortly after opening and purchased two 9/16" rubber washers for approximately $1. Since I didn't have cash, I used my debit card. The cashier informed me there was a $3 minimum purchase requirement. When I said I did not need anything else, a man I assume was the owner told the cashier to simply add $2 as "labor" to reach the minimum. I found it strange that I was charged an additional $2 for no product or service. Although it was only $2, it was still money taken from my pocket for nothing. After leaving, I recalled that businesses are generally prohibited from imposing minimum purchase requirements on debit card transactions. I called the store to discuss the issue, but the person who answered, whom I believe was the same individual, abruptly hung up. I then returned to the store, where he was waiting near the entrance. When I showed him information regarding the law as it relates to debit card minimums, specifically 15 U.S.C. § 1693o-2 (Durbin Amendment to the Dodd-Frank Act) he responded, "I was the one who hung up on you. I don't care. Have a nice day. Go tell your President." Regardless of the amount involved, what disappointed me most was the attitude and lack of professionalism displayed by the owner. I have always tried to support local businesses, but after this experience, I will not be returning. The $2 isn't the issue. The issue is an owner who apparently believes the rules don't apply to him and treats customers with contempt when they're brought to his attention. I hope the appropriate agencies and card networks share his confidence.

This was by far the worst Ace Hardware experience I have ever had. I went in to purchase 6 screws…read moreto complete an installation of something I had purchased. I asked for help from the helpful hardware man. I believe I was helped by the store manager, who was asking me questions like he was the customer and I was the employee. Why do you need 6 screws when it came with 12. Do you need 3/4 ? I don't know what is 35mm? Eventually, we both decided what screw that I needed, and I proceeded to make my way to check out. I saw that there was a sponge for 3.99 note in corner that this sponge has been priced 3.99 since 2/22. Not a bad price so I go to buy the sponge and screws. The lady checks me out and sponge rings up 4.59 And I immediately say wait the sponge is like 389 or 399. It's definitely under four dollars. She replies it rang up 4.59 so that's what it is. I said well if you would go look your price is marked differently. She said I can just tell you that this is what it rang up and this is how much it cost. I did buy it because I needed the sponge, but I went back and took a picture and showed the manager the same manager that helped me with the screws who is not far from the cash register and they both left about the fact that I went and showed them that it was 399 and she charged me 4.59. And said oh well Scott needs to fix the prices looks like Scott missed this one oh well. I don't know why they think that they're entitled to 50 extra cents. I just think it's shameful and there's plenty of Ace Hardware's. That have way better attitudes. If you're looking for a helpful hardware person do not go to this Ace Hardware

Excellent customer service.picked up my screen door repaired it and redelivered once completed.read more

I don't know how this place can only have a 4.0 when it well exceeds a 5 and then some!!!!!…read more The food- absolutely delish and not overly done with flavors that literally burst with flavor and freshness! The shishito peppers were so sweet and tangy in the bacon jelly and cheese and oozed with goodness! The steak and chicken were such a great combo to share between my husband and I with both being such different profiles of taste and actually complimented one another. The steak itself was absolutely perfect and the bread under soaked up all those juices so you didn't have to lick the plate after (great ingenuity when dining out :)) The desserts were fantastic but the star of the show was def the raspberry blondie. It was everything I imagined and more. The perfect sweet and tart mixed in a bowl with spoons ... thank you for not plating this - I felt like I was at home about to sit on the couch and indulge in something I created. Perfect experience, perfect presentation and to top it off their restaurant is surrounded by their farm. Tomatoes, jalapeños, peaches, peppers, micro greens, greens, herbs..... with everything going on today in this world and every thing being recalled this is a place I can stand behind doing it the right way! Service the phenomenal, food was perfection and atmosphere was next to none.... Thank you so much for such an amazing dinner out!

Everything was fine, I didn't love this place like some others did…read more Medium charcuterie board was very good & had plenty for 2 to snack on. Wife had the Teras major steak with a portobello mushroom. Steak was good mushroom hardly had any mushroom in it & was tasteless. I had the fish & chip & fish was good, tartar was meh & potatoes were mushy Sangria was fine but small Bill was $135 B4 tip for 2 dinners an app & 1 alcoholic beverage. We won't be going back. *we were there on a chilly night, if we would've sat outside on their beautiful patio our experience may have been better

Good guys, opened up a little early for me today. Old school service. In and out quickly…read more Thanks

Simple and to the point; the return policy thus place has is ridiculous to me. If I purchase…read moreanything and don't use it why will you not accept your own products back. People may make a mistake or simple change their mind. ACE reevaluate this policy or return business will not be.. for me anyway

I love giving my business to this locally owned hardware store. The owner is so nice. He cuts keys…read moreand glass!!!! I have a bunch of gallery walls in my home and he even cut glass for many vintage frames I thrifted. Some pieces as small as 1.5" x 1.5" - I really appreciate that he worked with my insane requests haha, great price too. It's nice to walk into a hardware store where the person running it is actually helpful unlike many employees in large corporate hardware store giants.

Small neighborhood hardware store that has a very useful selection. I go here for a lot of seasonal…read morehome needs (e.g. melting salt, rakes) and misc hardware (fasteners, painters tape). I regularly use the glass-cutting & key making services and much prefer the overall experience to a big box store. The owner is very friendly and a skilled glasscutter to boot.

Excellent variety of items! Have been in here a couple times over last 2 weeks and they have an…read moreextensive selection. Home depot is a bit away, so quick stop in a jam . But definitely remembered their selection and came back. Nice people, good prices & will return

These guys really know their business. They are the real "helpful hardware men" as the commercial…read morestates and a pleasant change from the giant and typically unhelpful Home Depot. This ACE has repeatedly saved me time and money by suggesting better solutions for home repair. The selection is surprisingly good also and usually has at least a couple of solutions to every home repair problem. Just ask and they will tell you the best solution! On one occasion I had called a professional plumber who declared my kitchen plumbing problem "too hard" with the plumber complaining about the depth of the sink and the relatively high location of the single drain pipe (for three drains). The plumber then slipped out the back, leaving me to solve my own problem. I took a trip to the ACE and the associate at this ACE spent over an hour helping me solve this plumbing problem, with the ACE associate placing more than a dozen plumbing parts on the floor in the proper order... I went home and by the end of the day it was working. On another occasion, I went to this ACE thinking I would buy some WD-40 to loosen rusted screws in order to remove a broken screen door. The ACE associate showed me the WD-40 but then suggested an alternate product "PB Blaster" which I purchased on their recommendation. I returned home and applied the PB Blaster to the rusted screws on the screen door. Several screws were rusted on tight and resisted my efforts to loosen them. The instruction for the PB Blaster advises waiting a few minutes for the Blaster to soak in, so it seemed like a good time to take a lunch break. I returned from lunch to find the rusted screws popped out, and the screen door on the ground. Wow, just wow. So, if there is such a thing as a home repair magician, these guys are it! Highly recommended.

This home depot seems to be sad with a lot of merchandise. However, as with almost every other…read moreGome Depot that I've been to, whenever i'm looking for something , they don't have it. Even when it shows online that they have it, and an aisle number once I got to this store, they did not have the item I was looking for. They do seem to keep this store a little more organized than some of the others.

This Home Depot was large and spacious. It looked like they typically had a wide selection and…read morevariety of items available. The store looked like it was typically clean and well-organized. The Home Depot was conveniently located. There was a large parking lot that made using the store easier. There were also stores nearby that were appealing, e.g., O'Reilly's AutoParts. I appreciated having self checkout as an option.

I just "felt like" getting a new dual shower spray -shower head and attached removable sprayer in…read moremy bathtub installed Larry (my retired plumber said the he could do it 15 minutes for $20 bucks. His motto is "retro service for retro prices." Well good 'Ole Larry drove me all the way out to Elmwood Park to the place that he knew like the back of his hand, but did not remember the name of The selection here was mind-boggling, and I got his "professional discount!" I purchased a new bathroom faucet as well Total with tip, Larry's retro fee, and hardware was $200 Would return here any day to purchase anything I like, with professional installation

Hi. Please be aware of this place, THEY ARE TRYING TO SELL…read moreYOU WHAT YOU DO NOT NEED IT!!! I took to the store 2 sum pump batteries with SUMPRO unit. They tested the batteries, they were dead. The battery is not cheap! Cost of one $390 plus tax! I needed two. I was ready to pay this, more than double price, because at Home Depot you can buy similar battery for $180 plus tax. But they told me, I need a new unit, because it didn't pass OM TEST. New Unit over $1400 plus tax. I should be overpaying $1600 for NOTHING!!! Went to Home Depot, bought 2 batteries, put back in my unit and it's working. Call to your Plumber first!

I vouch for the customer service here being an easy five stars…read more I came in on an uber eats pickup (yes, you can order from the hardware store) The object? A space heater in the middle of July. In Chicago. Really. The object exists, it has been plastic-wrapped onto a pallet and stored forty feet above the earth. I didn't get the name of the guy who located it and retrieved it for me, but I have him in a few pictures. I didn't understand what he meant when he said "it'll take a minute, I have to get it off a pallet." I waited in the back thinking that that must be the place where pallet business is done. After awhile, a woman from gardening asked me if I needed help. I told her without judgment (I am not the ultimate priority in the store and anything could have come up for the first guy that would have taken him off the hunt) about the first guy and that I was not entirely sure what was happening. She searched and found the object and took me to the location where the first guy was waiting for his chance at the lift ladder device. "I wasn't going to leave you hanging!" he said. "At least I got to meet Jasmine," I said and then addressed the next customer who was already being helped by Jasmine "you should really take a picture of her too. Any time anyone asks you what customer service looks like you can just whip out your phone and show them her picture." Jasmine blushed and smiled. ... all parties involved went above and beyond...

I'm getting to know my Lowes since ive made a conscientious decision to shop here from now on…read moreversus other similar stores. I have always loved their plant and flower department. Just beautiful. I shop for a lot of cleaning supplies here. Everything is reasonably priced. The staff is friendly and helpful . The store is super organized and clean compared to other similar stores.