Peter was our service provider. We made an easy online appointment for the same day and Peter arrived in the appointment window. I got text communication including a 10 minute heads up. Peter fixed our dishwasher in minutes! Thanks Peter! read more

Fast response, pulled me out of a pinch, a reasonable price! I would definitely recommend them.

Our dryer was having issues with the temperature and the light compartment fell out. I was able to make an appointment online for the next day easily. Peter came over during the given time slot, he even texted me with an ETA before arriving! He figured out the issue, quoted me a reasonable price, and ordered the part right away. Within 2 days the part had arrived and he came back to install it. After fixing it we noticed a rattle. He came right back and took care of it. Was just a little thing involving the dryer placement within the closet. Nothing related to his repair. But he took care of it and let me know I could reach back out if there were any other issues. If we have any other appliance issues we will definitely call back! read more

Super professional and thorough! Quickly diagnosed my problem and fixed it. Will definitely use these guys in the future.

Denis the technician came to my house on time and was polite and respectful. He fixed my dishwasher and answered some questions I had about the dryer and dishwasher. He was accommodating about the payment method. I would use him again. read more

Response was lighting fast and customer service was seamless. Alex was super nice, knowledgeable, professional and courteous. Most importantly he was prompt to diagnose and fix our fridge. He wasn't here long and didn't do much except for wave a peculiar magic wand at our fridge and scream "Reparo!" a few times, but now everything seems to work, so no complaints here. That being said...these people are absolute wizards and you should trust them with their magic appliance fixing skills...they have truly learned and mastered the Reparo spell. ‍ read more

Very good, i would recommend. They arrived really quickly too! I need to fill in 85 characters to post.

Peter got my freezer working in tip top shape! Friendly, knowledgeable and quick service!

Highly recommended. My refrigerator stopped cooling so I reached out to Reparo through Yelp and chatted with Lara, who was super friendly. Technician Alex was professional and spent time explaining what the issue was. The whole process was smooth and easy. I appreciate how honest everyone was, from the diagnosis to the estimate and cost. Best of all, my fridge is back up and running! read more

Daniel from Reparo showed up on time, quickly figured out the issue with my dryer not heating as much as it should, performed the work needed and solved the issue. Reparo's text message service was very good as it kept me up to date with appointment time, provided me a quote, provided me an invoice and also provided me pictures Daniel took of the work performed. I will be calling them again next time I have an appliance repair. read more

Cold Cloud Air Conditioning - Lint stuck in duct - Heating & Air Conditioning/HVAC Near Me - Glendale, California

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So glad I found Reparo! When our dishwasher went down around Thanksgiving, they responded to our request very quickly and was able to get it up and running as soon as possible. They were easy to work with and made the entire process as painless as possible. Would definitely refer them to friends and family and use them again in the future! read more

They were able to come out same day and diagnosed our fridge free of charge, which we greatly appreciated. We'd had our fridge repaired a few years ago and it was pretty much on its last leg. The repair man let us know as much. He was polite, prompt, and worked quickly. He let us know the fridge was gonna need to be replaced, which we'd kind of figured as it was around 15 years old. A great experience over all! Thanks so much! read more

We had Peter out to look at our washing machine and he was very communicative and friendly. After looking at our machine, he gave us a quote for the repair, but suggested that due to the cost of the repair it might be better for us to just buy a new machine. And this company only charges you if you go ahead with the repair, so we didn't have to pay anything for Peter to come out to do the estimate. It's great to see a company that cares more about helping customers weigh the right options for them than they do about just making money. Would definitely recommend them to anyone! read more

I had a problem with my dryer starting up so Peter came in to check it out the same day. Unfortunately the motor was completely unrepairable and Peter honestly told me to just buy a new one since it would cost a lot to replace the broken part. He put the dryer back together and no charge for coming in while other places were charging 75 just to take a look at the dryer. He was very professional and friendly as well so I would definitely recommend them if you're having any appliance issues. read more

Highly recommended!! We're a small rental property. One of our tenants had an issue with her front stove top burners. I called a few companies, but Reparo was by far the fastest to respond and service the stove. They communicated well and arrived within 2 hours to take care of the stove. And the price was very reasonable for the work. I highly recommend them. read more

Had an issue with the spin cycle of our washer. Alex came out, identified the issue and resolved it within their estimated price. Additionally, had a couple of other concerns come up regarding excessive lint behind the dryer which was due to a torn duct. Alex resolved that problem as well. He is professional, clearly communicated issues and provided reasonable prices to fix. I'll be a repeat customer for any future appliance issues. read more

Very fast service. My fridge stopped working and requested appointment online. They sent someone within the hour and replaced a broken part. Very satisfied with the service. I will definitely use them again in the future if I need help with fixing any appliances. read more

Peter fixed our old 20 year old cooktop. It had faulty ignitors, but Peter was able to bring it back to life. We were resigned to having to replace it, but so glad we can extract a little more life out of it. Excellent communication and service. Would highly recommend! read more

We had to replace our ice maker motor for our LG REFRIGERATOR. Received several quotes but was impressed by number of positive Yelps that Reparo received! They were right! We had Danill as our technician. He was friendly, efficient & professional. We will be keeping their business card! read more

I had the opportunity to speak directly with Alex Butakov, Senior Field Director, at Cold Cloud. I was immediately impressed by Alex's intelligence, his knowledge and experience, his willingness to assess the situation over the phone, his willingness to explain possible solutions for repair (he did not try to upsell for replacement), and his honesty in providing a price point for different solutions, the estimated repair time, the longevity of a "quick" fix vs a more detailed and customized diagnostic. We have had bad experiences with HVAC repair people, and we were very pleased how transparent and straightforward Alex was. He did not dumb down, gloss over, or upsell! So we invited him to do our repair, and only after we learned he was trained as an engineer, and after observing how thorough he was with prepping, showing us the math of his calculations when doing the repair, he earned our trust, and we ultimately invited him back to do a LiDAR of our home so we could get an estimate for replacement (if and when that time comes). We thought so highly of Alex, I immediately posted a note on my community's listserv recommending him, and I have invited him back to review a neighbor's HVAC situation. Bottom line, top line: 5 stars. Quality over Quantity. Fair pricing. read more

I sent a Yelp request for a washer repair and got inundated with estimates from different companies. Everyone offered a similar deal - about a $70-90 diagnosis fee that goes toward the price of the repair. But one company stood apart. Reparo offered a FREE DIAGNOSIS and estimate. I booked them for the next morning and within 24 hours of sending my request, my washer was fixed and working perfectly. Thank you to Peter for being prompt and completely transparent in fixing my washer. I always appreciate good communication, honesty and good value when dealing with service professionals. I will not hesitate to use this company again in the future. read more

Excellent attention to detail and service! On time, knowledgeable and friendly. Highly recommend for same day service read more

Peter from Reparo gives one renewed confidence and hope that it is still possible to hire someone who offers honest, fair, reliable, communicative, and excellent service. They are far and few, but Peter is one of them. We had an oven issue that Peter was kind enough to respond to quickly and order the part immediately, and upon receiving the part, he was right out to install it. And we have our oven working once again. Thank you Peter!!! read more

Alex came over in the to inspect my fridge, communication was easy and he arrived at the arranged time. Alex was extremely thorough in inspecting every possible way to revive my broken fridge but sadly...The fridge was kaput. He was very knowledgeable and even gave me some recommendations on what/what not to buy for my next fridge. Highly recommend!!! read more

Alex came promptly. He diagnosed the problem with the water line to our refrigerator. He had to purchase the part nearby. He fixed the leak & tested before he left. Definitely worth the price he charged! read more

We had a complicated case on a complicated brand but Alex was able to see us the same day and spent the time trying figure it out. They truly are the best because diagnostics was free. He tried everything possible to fix our appliance but unfortunately nothing worked and as the estimates rose, it made more sense to bite the bullet and just get a new appliance. I like that that they state that most repairs can be done on the spot too! Unfortunately, ours required ordering of parts and waiting on that and it ended up not fixing the problem. Again, definitely worth calling them for diagnostics! read more

Alex was great! Really friendly, and assessed the situation quickly and fixed the problem with our stove in 10 minutes! Definitely will be our new appliance repair guy! read more

The service was amazing quality! I made an appointment the same day and they fixed our fridge within the same day! I will be definitely using them in the future! Daniel did an amazing job and was very professional! The price was a great value! I am very happy with the work he did! read more

I don't typically write Yelp reviews but I read them frequently and I do my due diligence before picking a vendor for home/appliance repair projects. But I wanted to support this business because I think they deserve it. Here's why I was so impressed with Reparo. 1) Prompt (and I mean prompt) service: When I opened a home project on Yelp for a repair on our Thermador refrigerator, Lara and Alex from Reparo responded back within 2 minutes..... 2 minutes. As other reviewers mentioned, they were also the only outfit that offered a no questions asked free diagnostic, provided a price range upfront for standard repair, and gave me a phone number (more on that later as far as clear and concise communication). 2) I was able to make an appointment online (nice feature) and the availability was beyond excellent. I was able to schedule an initial consult on the very same day of the Yelp request. Alex fit us in on at the end of a very long day. I was also immediately dropped into a text chatroom with Lara and Alex, so that we could communicate with each other, and Alex made sure to text me with an ETA when he was on his way. 3) When Alex visited our home, he was courteous, upbeat and knowledgeable. I had tried to DIY fix the issue myself (condensation in the fridge) and Alex knew immediately what the problem might be. He was not condescending at all and explained to me in detail that one of the defrost heaters was faulty and needed to be replaced. He gave us a reasonable and transparent quote, the cost of the part, and the timing of when he might receive the necessary part (within a week). 3) This is where Alex and Lara shined as far as my experience was concerned. At this point, just to make sure, I called Thermador customer service to see if this particular repair could be done under warranty. The Termador rep said yes, 5 years for parts and labor but I'd have to pay for an initial consult. After some thought, I scheduled this separate consult w/ another tech (btw, 2 weeks out). I went back to Alex and Lara to see if I could cancel. Although they had already ordered the part, they were very accommodating and said they understood, I'd pay just the cost to return the ordered part. I found this more than reasonable, something you don't often see once you've accepted an initial consult from a company. When the 'certified Thermador tech' came to our home, the difference in customer service was ironically night and day vs. Reparo. The tech was knowledgeable, but also rude, accused me of 'not reading the manual on warranty policy' and there was no way the repair was covered. He then quoted me an invoice that was ~3x more expensive than Reparo's quote (3 parts vs. 1 part). The kicker? The tech informed me we'd have to wait 3 MONTHS because the parts were on back-order. 4) After chasing the tech out of my home, I gave Lara and Alex another call. Yet again, the professionalism and prompt response was beyond reproach. Alex told me I was in luck, they still had the part. In fact, he was about to step into a shipping facility to send it off when I called. He was able to drive to our home the very next morning (will stress again, the next morning!). He performed the repair in less than 1 hour, and we've had a fully functional fridge ever since. TLDR, these guys rock! They certainly made an impression on me with their level of service, courteousness, professionalism and fantastic communication, they've earned my trust. I hope this helps others find this team. They seem to be doing honest work for an honest price; hard to come by in my experience. read more

Highly recommend! Turns out my dryer was a simple fix but Alex was very thorough and has great communication from start to finish. Fast response time and repair time. read more

My front load LG washing machine was not working and was leaving clothes wet. I sent in a quote request via yelp, and Reparo responded immediately and offered to give an estimate without a diagnostic fee. Alex came within a few hours the same morning, assessed the situation, gave me a quote, got the part, and repaired it by 1 pm. He also gave us a 10% discount for first-time customers. Issue resolved in less than five hours for $300. read more

Peter was able to diagnose the problem right away, ordered the necessary part, and was back making the fixes to our fridge in no time. The whole company was great at communication and it was very timely and efficient. read more

I highly recommend this company. The response was fast, and service was quick. The technician was honest and transparent about the necessary work. read more

Excellent service, reliable,and good value. I had Peter great,very honest. I'm glad I called them.

It was a bit tough to find a technician to take a look at our Wall AC Unit, however, REPARO responded quickly and confirmed that they can. I quickly was able to set an appointment and they reached out to me to confirm via text. The next day, Alex contacted me and gave me an ETA of his arrival. He performed maintenance, and cleaned our AC unit, all within 2 hours. He even cleaned the clogged up air vent for the dryer. I liked his initiative and consideration. Professional and friendly. He explained very clearly what was up with my AC unit, gave me useful tips, and honestly I learned a bit more about how to take care of my unit. I think he's also a Harry Potter fan haha. Overall, very pleased, our AC is working better and would definitely call them again for any appliance repair or check up. Affordable too. I paid under $300, which I think was fair considering that this was the FIRST maintenance we've had for our AC in the year and a half we've had it. It was pretty dirty and needed attention. read more

Alex came and was able to diagnose the issue with my washer. He retrieved the parts and repaired my washer and it's as good as new. Alex was responsive, fair and honest. read more

Cold Cloud Air Conditioning - replaced sensor and drain pump and works now. - Heating & Air Conditioning/HVAC Near Me - Glendale, California

Alex was very thorough and made sure the dryer was completely fixed! Great communication and stuck to the schedule and all promised appointments and calls. Super appreciated! read more

Reparo is as fantastic now as they have been in the past. The appointment was set the very next day after I reached out for repair services.

My freezer compartment was gathering frost, and was too cold. The repairman came on time, and figured out the problem right away. The price was very reasonable. Great job. read more

Peter is a truly excellent repairman. Samsung's customer service referred me to one of Reparo's competitors, a company with only 1.5 stars. Yeah, no thanks. I then went on Yelp, and heard back almost immediately from Lara, who was incredibly responsive, knowledgeable, and helpful. She sent out Peter the next day, and he was able to fix our refrigerator after yet another company said it wasn't worth fixing. (It's only six years old.) I was deeply impressed by Peter's professionalism and service, and will never again call any other company besides Reparo. Here's the rundown on our repair job in case anyone has similar issues, or needs examples of the prowess of this company's techs. It appeared that our fridge had failing door seals. Also, the freezer door would sometimes be stuck so hard that we could barely open it, some sort of bizarre vacuum-suction situation. Additionally, the unit would emit loud clicking noises, which I assumed was indicative of a failing compressor or relay switch. Turns out all that it was was a clogged internal drain and massive ice buildup as a result. Peter melted all of the ice and defrosted everything. This fixed the suction problem on the freezer door because air could once again flow between top and bottom compartments. Peter also deduced that nothing was wrong with the unit, mechanically. Neither were the seals failing. This Samsung fridge is actually poorly designed, with weak hinges among other things. Also, the whole unit was out of square. (I'll never buy Samsung again.) However, adjusting the left to right leveling forced the door to close better over the opening. The clicking is also gone. Peter said it couldn't be mechanical because all of the internal components were working fine. He suggested maybe it was expanding or settling ice, which makes sense because there was a lot of frozen buildup. Needless to say, I was much happier paying Reparo $200 than I would've been buying a new $800 fridge. Really, really outstanding company. read more