I have been to a lot of bad Cold Stone stores, but this one was excellent. They were quick and friendly. The quality was amazing, and they even accommodated my peanut allergy. Great place to grab ice cream with friends near the msu campus. read more

Cold Stone Creamery - Chocolate Devotion - Ice Cream & Frozen Yogurt Near Me - East Lansing, Michigan

Basic ice cream that is over priced. I found nothing special about this ice cream. Dairy Dan's and even Culver's has better ice cream than this place. This place has many toppings and their own pre-made recommendations like the founder's favorite. The worker who took our order seemed new based on the way she mixed the topping into the ice cream. Also, we had to wait 5 minutes to checkout because someone was being trained, which is inconvenient because we were on a short timer for parking. read more

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the dairy free option is DELICIOUS! easily the best plant based alternative i've had! would love to eventually see an expansion of the dairy free options read more

THIS PLACE ROCKS!!! First of all the melt-in-your-mouth (literally), creamy, delicious, rich, amazing ice-cream is well worth the couple extra bucks than anywhere else - you CANNOT beat Cold Stone's quality. This location specifically gets my vote for their rock-star (read:friendly and fun) service and totally chill space. The cakes really make the perfect gift for a birthday or event. They're the best cake you can get without having it custom made. This location get's pretty crazy and fun during the Spring and Summer - best place before a game or to just come kick it. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - East Lansing, Michigan

I was just here and service was extremely slow. I think it's understandable during Covid times but it's one of those things where you have someone who I assume is the manager that doesn't help their staff so things get really backed up. I've been here multiple times and it is usually slow. However, sadly, today was just ridiculous. Additionally, the medium and small size portions I got looked very similar. read more

My boyfriend and I grabbed ice cream at Cold Stone after dinner the other night and were happy we did. We hadn't been there in quite some time and we nearly forgot how delicious it is. I chose a medium signature option with cake batter ice cream, cookie dough, chocolate chips, chocolate syrup, and caramel syrup. My boyfriend got a large strawberry ice cream with whipped cream, strawberries, and caramel in a waffle bowl. They loaded his up and it was overflowing his cup, but he wasn't complaining! He has a bit of a Reese's peanut butter cup addiction and couldn't resist getting their new ice cream Reese's cups to go. He thought they were good but he still has other favorite Reese's treats. All-in-all, we enjoyed our sweet treats! read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - East Lansing, Michigan

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When I was 16 I worked at Coldstone Creamery in Downtown East Lansing. The owner was/is a guy named Moe. Because I was a minor, they only legally had to pay me something like $5 an hour. I would usually make decent tips, maybe enough to amount to an additional $1.50 an hour. I was one of only a few workers there and quickly became the best, so good that I would train other people. The people I trained were older than me usually. That's when I realized, the people I was training were making 10 dollars an hour while I was still making 5. My boss would have me work until close with him, so I usually wouldn't get home til 2am (Illegal for minors). A few times, Moe would have me come to his apartment with him after a shift and he would roll a blunt and give me some story about how he was roofing for 18 hours a day when he was 10 years old back in Pakistan. I told him I can't keep working hours like this, I am in school, and he would tell me real men find a way to balance work and school etc. The floors of the ice cream shop were (and are) covered in black mold, and he and the owner Narmeen would have me scrub them every night (and underneath the ice cream machines etc.) Then I developed bronchitis, and walking pneumonia, and got mono on top of that. I'm sure the respiratory illnesses were due to the black mold. I was so sick that I couldn't get out of my bed (it was summer and I was 16 - imagine how sick you would have to be to not get out of bed) anyway suffice to say I quit that job. If it weren't for my coworkers who I liked, I would have filed a lawsuit. I still feel like I should have. But if anyone here is in the East Lansing area, do not go to Coldstone. Moe is abusive, manipulative, and there is black mold underneath all the machinery, he uses milk MONTHS past the expiration date, and makes most things with no gloves. read more

FYI this place is run by a former member of the Spartan Marching Band tuba section. Excellent ice cream, just what you would expect from Cold Stone. On warm days the line can get long, but the employees are generally pretty speedy. My only complaint is that it's a bit expensive, but totally worth it to treat yourself every once in awhile. Birthday Cake Remix is one of my all-time favorites. That cake batter ice cream is to DIE for! read more

Gabby was the shit!!!!!! Thank you!!!!!! For helping me with decisions as I have a special diet im following!! Xoxox read more

As an ice cream lover, Cold Stone was always a treat when hungry enough after dinner. The ice cream is rich and filling and delicious! My friends and I would buy a pint of ice cream (I know how cliche) and it would save us money. Plus we had ice cream for a while and we could eat as much as we want at a time and not waste any of it. Cold Stone also has delicious ice cream cakes (because I'm not a fan of spongy cake, gasp) and delicious flavors of their homemade ice cream. Did I mention the service is great? The staff hand makes the ice cream right in front of you and you get in and out of the store (it's on the small side) without having to wait too long. Beware, like any other ice cream store, it can get busy during the weekends or when a baseball team is done with their game. Plenty of toppings and plenty of flavors! I like how this is located in the main shopping area of downtown and is across from campus. It's on the expensive side but it's worth it if you just want a cup or cone or even a smoothie. If you're in the mood to take some home try a pint. read more

I normally live by the rule "If you don't have something nice to say then don't say it" But I hate this place, its the Wall-Mart of Ice Cream, taking money away from the local community (it put Melting moments out of business, which had a far better product) ....I gave it 2 stars instead of 1 because you can get creative, the set up is cool. read more

Nice folks at this location, and ice cream is pretty much Cold Stone Creamery standard. I tried their new Strawberry Basil flavor today. It is a tastebud DON'T. Cold Stone corporate needs to fire whatever marketing genius came up with Strawberry Basil. It's gross. read more

Very good ice cream. However, on the Maps app it says that they take Apple Pay and the workers here alerted me today that they didn't when I tried to order a bowl. They weren't rude or anything, and it's not their fault. read more

Excellent, customer service; we had few questions about the product the staff called the manger to ask. The store was clean and had decent space to take guest with you. I ordered the ice cream cupcakes those were fantastic read more

Good, but it's not top notch. I like the ice cream, it's just friggin expensive and usually the service here is a little spotty. Frequently they are really nice but they don't seem to pay much attention to details. I still end up with sort of what I ordered and it's still usually good...if you sniff around across the road, you'll find a better option. read more

I'm not the biggest ice cream fan, but this place was pretty good! I love how there were so many delicious flavors that you could choose. You can choose to have one of their many combinations or make your own. They mix it all in with the ice cream to make sure you get a piece of chocolate or Oreo or whatever you choose in every bite! It is a bit expensive though, just a heads up. read more

Don't order a cake from here! I ordered online, paid in advance, and when I went to pick it up a few days later, they couldn't find the cake anywhere. Finally they did find it but it was just a plain chocolate cake (I ordered a coffee one). So frustrating! It was for a birthday and we had to settle with a cake we didn't want even though I did everything right. read more

I am not a huge ice cream lover (gasp). BUT, this stuff is just too good to completely pass up. They user super fattening homemade-esque ice cream and mix in your favorite toppings by hand. The Cake Batter flavor is great. Small cup is just fine for how rich it is, and at $3.70 its still a fairly inexpensive treat. You spend more than that on a coffee at some places. read more

I love Coldstone but wow this location is terrible. They made me a watery milkshake. I showed the employee and kindly asked for it to be remade. Another employee (maybe the manager) interjected to interrogate him on whether there was something actually wrong with my milkshake. When it came time to pay, there was a big line by the cash register and the employees were cleaning utensils and countertops. One employee told me she'd get to me when I asked if she could ring people up. F in customer service for sure. read more

Cold Stone Creamery is one of the best and priciest ice cream places I have ever been to. Plan on spending $4-$5 on each cone or cup. For this price you get ice cream HOMEMADE daily, the ice cream is soft, and you get to pick what you want mixed in. you can get almost any ice cream topping you want mixed in. They have cake batter ice cream, it tastes just like cake batter! YUM!!! The staff is friendly and accommodating. read more