I highly recommend the cheesecake ice cream with the graham cracker pie crust add in. Totally delicious and the crew is fun!! read more

Cold Stone Creamery - Cheesecake ice cream and graham cracker pie crusts - Ice Cream & Frozen Yogurt Near Me - Gresham, Oregon

I was within walking distance of this place, and let me tell you, I got a lot of outdoor time. I stuck to one thing mostly, and always a small portion of it. For me, I actually find their ice cream too thick for my tastes, but when you always get a bit of money and want something sweet, AND it's nice weather...whatever. It was always a little weird coming in here, half of the staff went to school with me and it's not like we were the best of friends...so having them make me ice cream was a but awkward. Everyone was always polite and the line usually went fast. They did get a tip every time though, nothing like forcing them to burst into song every visit. DANCE PUPPETS, DANCE. read more

Cold stone in general is great and I've never had any issues with this location, it's always clean and the people there are friendly. The only issue I have is the ridiculousness of the workers having to sing when someone tips them.... These are kids that work in an ice cream shop for close to minimum wage scooping frozen dairy. If this isn't enough they work for a corporation that thought hmmm I know every time someone tips them lets reward them by robbing them of their dignity! Over and over again.... Come on this isn't North Korea.... How silly. read more

Well lit, nice and cozy temperature (key when eating a frozen product!), friendly staff, and we all know that the ice cream is absolutely to die for! So smooth, so delicious! If you are health minded they have yogurt, and low fat / artificially sweetened, options as well! Although I can say that the 'healthy' options will not provide the same satisfaction as traditional cold stone blends. If you visit in the near future definitely try the Oreo creme filling option. It's an excellent alternative to sweet cream (which is the base of all the flavours), and is absolutely delicious. If you are feeling some true Oreo craving add in crumbled Oreo cookies, and marshmallows for your add in. The cookies provide a pleasing crunch, and the marshmallows have the same consistency as the ice cream but because they are not as cool it's keeps the temperature moderate enough to down the concoction! read more

There ice cream is way over priced. Kids scoop is $4 in a cup. Enough for a few bites. Will think twice about going there again. read more

How can ice cream, anywhere, get less than a four star, unless they are serving it to you on a hot dog? Which we might be thankful, cold stone isn't doing that, yet. If you hit them at a busy time, then you may find a line that makes you question your quest for the yummy goodness, but stick it out, they are pretty quick for the most part. A good selection will keep people coming back. I have found it depends on who scoops your stuff on how much you get, so consistency is lacking, but that's still okay, its ice cream. read more

The poor girl who waited on me gets five stars... But the manager/owner, or whoever it is that made the schedule gets zero stars. It's Saturday for crying out loud! What are you thinking scheduling only one employee on a weekend!!?? It took me a good 25 minutes until she could get to me and there were 4 or 5 people behind me. A few people did leave as they didn't have time to stand in line for that long. read more

It's not first time am try this but 2day it's bad the Milkshake so bad testy and looks water and the girls make service on over there not help me and I told her I wanna manegar or number for any person responsible she told me she can't never am going more time and I told all my friends my experience read more

Service was very slow, they were out of vanilla, chocolate and the rest of the ice cream was half melted. Definitely not coming back especially when they know it will be busy and not having the most popular flavors in. I do like Cold Stone but this store is just not able to function as well as other cold stones. Do no recommend this place for the weekends as they will probably be out of the main ice cream flavors or other add ons like gummy bears. read more

The posted price of a Love It is $5.75. I order a Love It. At the register, it rings up as $6.75. I said, "Really? The sign says $5.75 for a Love It." Clerk says, "Prices have gone up because of Covid." I say, "Then your sign should say the correct prices." She laughs. I am not amused. "Due to Covid" is the catch-all. Being charged a different price than is boldly posted is wrong. I should have said, "Never mind." read more

This is one of my favorite dessert places. I LOVE ice cream. I really love how I get to pick all the yummy stuff that goes in it. My favorite is cheesecake ice cream with brownies. It has always been very clean when I go. The staff is friendly and fast. Even on busy days, the line goes really quick which is nice. read more

Amazing service tonight. Two guys working were keeping up with a pretty big crowd. It was the busiest I've ever seen it in there. Took some time, but that was because of the indecisive customers--not the staff. Was a bit bummed about the banana ice cream being replaced, hopefully it's just seasonal and will be back. Overall pretty good experience. read more

I am absolutely horrified. The past 3 times I came here there was strands of hair in my ice cream. Cold Stone has my favorite ice cream combination but after having hair in my ice cream multiple times I definitely will not be returning. This place needs to train their staff about personalize hygiene and sanitary upkeep. read more

Is you want to wait 45 minutes or more for your ice cream then this is your place. The employees are slow AF. Ice cream is good but they need more employees ASAP. read more

Wish I could give negative stars because this is literally the worst management and service I have ever experienced in my entire 17 years on this planet!! The staff is rude. They do not appear as though they want to be there. The only good thing about my lousy experience was my well-made waffle cone, which was the perfect golden brown most likely made by a beautiful young dame. It has also come to my attention that the employment is absolutely awful. The dunderheads that run this joint had the audacity to hire too many new employees, then proceed to fire them via a TEXT MESSAGE. That's right, a text message. Not even an email or a phone call. A text. The lowest form of professional communication. And a text message that was not professionally worded or typed, but in a way that seemed quite rushed and uncaring. What sort of idiotic management would hire so many people that they could not handle the amount of fresh faces? This is absolutely ludicrous. The management forced these young adults to buy non-slip shoes (which in my experience can be quite pricey), dark pants, and a food handler's card! Not to mention, they had these employees that must have worked five hours or fewer watch at least 2-3 hours of dumb and unnecessary training videos. What a waste of time! I am most sure that the time and money they spent to earn the right to work at Cold Stone was far more than the amount they made in their (less than) 5 hours of work! This is absolutely the worst place I have ever been! The staff sucks, the ice cream is subpar, and it is vastly overpriced. If you want a good ice-cream experience, I recommend just going to the supermarket and picking up your own pint. You get a far greater bang for your buck that way and you get to avoid the terrible and awful dingleberries that run Cold Stone Creamery in Gresham! read more

Love the ice cream, servers are nice just not enough of them for a Friday night. We've been waiting 40 minutes and still six people ahead of us in line. One employee making orders for delivery and one serving the line and cashiering. The wait is ridiculous. Next time my kids want cold stone I'm suggesting DQ. read more

Ice cream..mmmm!!! I really like ice cream. Cold Stone is one of my favorite places to get my ice cream fix. The best part is that on Thursday's milk shakes are half price from open to 5pm. I know that the shake is kind of expensive, but the shake is so good. Most of the desserts are very rich, actually a little to rich for me. But, I still go and get my fix. The best part is you can make your own creation or enjoy one of Cold Stone's own creations. The vibe is a happy vibe, cause everyone enjoys ice cream. The place can get a little crowded, especially during the summer in the evenings. The place is worth it. So, enjoy a nice smooth ice cream delight. read more

Usually pretty good but a huge line of people & one person working on a Friday night.

Always a good ice cream experience. Plenty of flavors to choose from and unlimited mix ins. The coffee ice cream with nuts is what I always get. I tell myself that I will try something new each time I go in but I never seem to change my order. read more

I asked for a vanilla milkshake and the guy gave me sugary whole milk with ice. I don't really like coming here anyway, it's just too overly-indulgent. Their ice cream makes regular ol' Tillamook taste bland. It's literally FORTIFIED with sugar and whole milkfat. I'm never buying anything from Cold Stone again. But I'm sure that won't effect their bottom line, there are plenty of big people in Gresham who need to satisfy their addiction to sugar and milkfat. read more

Great customer service! Very nice place to have a birthday dessert custom made for me! Definitely my goto now for celebrations.

This is our go to spot when craving a special ice cream treat. I think it's the Sweet Cream that keeps me going back! As a bonus, the staff has always been friendly and helpful. It's a little costly but worth the occasional outing. read more

The ice cream was great, but the servers had no personality. I was asking them questions and trying to spark up Conversation but the kept there heads down and did not smile at all.. read more

The pie who loved me is amazing! Always my favorite. The portion always varies on the person who makes it for you.

Best ice cream - they make it everyday along with their waffle cones so it always smells amazing. And you really can't go wrong when you are able to create your ice cream and add what you want to it. The customer service is also awesome - I was served by the manager and she rocks! read more

The most customizable creamery ever....pretty fun. If you can dream it (within reason) they can make it.

All I can say is YUM YUM!!! I love this place! The staff is always nice and the ice cream is super yummy.

When we are debating about a dessert some how this is where we end up . Love there coupons buy one get one makes it cheap !

First of all I have to say that I'm a purist. I like ICE CREAM. I do not like my ice cream full of other things. If I want a bag of candy, I get a bag of candy. When I get ice cream I don't want a lot of anything in it but ICE CREAM. I think their ice creams are wonderful. What's not to like? But I think their prices are too high for what you get. Basically I think you are paying for CSC to sort the ice cream add-ins, not for plain ice cream. So... if this sounds like a complaint... it kinda is. I think you should pay less if you don't want anything but the ice cream. I'll even bring my own bowl! ;-D If I had to rate the ice creams by themselves, this place gets a 5-star rating from me. My son's school has a fund raising discount card so I get $1 off my order. I buy the pint. Most economical choice you can take it home and add your own Reeses or M & Ms... but why ruin that creamy goodness? Rhetorical question. read more

Banana milk shake is divine. Great service and they sing for a tip. Really good work ethics. They truly make you feel welcome and make you want to come again and bring your friends. I am going to recommending cold stone to all family and friends. read more

Yum! This ice cream is the best. Our kids love to frequent red robin for dinner because they know we head to cold stone for dessert.

We have been coming to this location every week for a year now. Some weeks we come 2 times. Anyway the last week and today was awful. We ordered Strawberry/Banana smoothies and last week (7/6/15) a Strawberry/Mango smoothie. Yuck Yuck Yuck. We were told last week by the "taste tester" that they were out of smoothie mix so he was making some kind of mixture with Milk. He then made the smoothies they were awful. We didn't want to cause a scene since they were busy. Today (7/12/15) it was the same excuse by the same said "taste tester" we gave the benefit of the doubt that maybe his mixture was right this time. Well NOPE even worse this week. We travel an hour to get there. You have lost our business. Just be honest and let people know you don't have mix so we are not able to make and we will get something different. I think the said "taste tester" should taste what he is creating. Super disappointed!!!!! read more

was the worst ice cream store, stunk like vinegar, dirty tables, floors and the ice cream was tooo soft,, melty and not COLD .. the cup they served me was already sticky on the outside and no napkins in the container... will not be returning to that establishment.. Give me Baskin Robbins 31 Flavors any day of the week. read more