Would give ZERO stars if I could. Do not recommend, rude and charge a $25 fee to schedule an…read moreappointment. I really wanted to support a small local business but their practices don't put the customer first and honestly the building looks like it is going to fall down and it's outdated. They clearly need the $25. I will be going to a better more caring, customer service vet that doesn't nickel and dime it's customers.

I have been taking my pets to Brandermill Animal Hospital for 15 plus years. My parents took our…read morepets there when I was a kid. They are always kind and compassionate. The techs are great and know my animals by name. We recently made the very hard decision to say goodbye to our beloved dog and Dr. Emily was patient, gentle and caring. She took care of my baby like she was her own and comforted me in the process. It is hard to go back there bc it is the place we lost our baby, but I tried another vet and they could not come close to the personal service we get at Brandermill. They answer texts and emails quickly and I can always get a timely appointment.

This place sucks! I was instructed to drop of my Vizsla for surgery today between 7am - 7:30 am, I…read morewas there at 7 am and the doors were locked, and nobody would answer, great. Then I was told to pick up my dog at 4:30. I went there, lots of confusion behind the desk, then after 30 minutes they bring my dog out and no surgery was done! No one called me all day to let me know the surgery was not done, and they kept my dog in a cage with no water or food all day from 7:30- 4:30 pm. These people are idiots, and could call less about you or your pets. They SUCK! I WILL NEVER GO HERE AGAIN. FUCK YOU BRAND VET SERVICE.

Great customer service and the staff is caring. They provide thorough explanations of what's needed…read moreand how to best care for your pet; Very clean office. They also offer grooming and boarding if needed.

Not sure how I haven't left a review before!! I LOVE Woodlake Animal Hospital. We have been going…read morehere for a couple of years and all the doctors, vet techs and vet assistants have been wonderful. They love animals and really care about my dogs. I appreciate the fact that they practice western and eastern medicine. Acupuncture and herbs have been so helpful in managing my senior dog's mental issues and physical ailments. They are always willing to listen, get us in for emergent needs and do not look for us to do anything that is not needed for our dog's health. They know me when I call and remember my babies. I will keep coming here as long as Dr. Jones runs the practice and keeps the caring nature and wonderful people!

Way overpriced. Take advantage of customer with pet that have long term illnesses. Poor…read morediagnosis. Take advantage of people who live in Woodlake

I am so incredibly thankful to have the best vet in the Chesterfield/Midlothian area! Genito Animal…read moreHospital has always taken such amazing care of my family and we have never had a bad experience. There's nothing better than having a trustworthy staff and set of doctors that you can 110% trust with your fur-babies. The staff is always friendly, they all truly love their office and have pride in what they do. The doctors are a dynamic husband-and-wife duo, Kit and Cindy, and they truly love each of their clients and their families as their own. It is extremely easy to get an appointment with their office, there is never a long wait time. I especially love the events that they participate in and host in our community - they are a generous office and love to give and serve when they can! If you are looking for a vet, I HIGHLY recommend them! Tip: They have out-grown their office and they are relocating to an office further down Hull Street in the Market Square Shopping Center across from the Commonwealth 20 area in the coming weeks. They are renaming their office "Commonwealth Animal Hospital"!

Grooming services are spot on! Love that I can have her yearly check up and vaccinations done…read moreduring her grooming appointment too, and I don't even even have to be there! Great for a busy mom.

My husband and I have taken our dogs to this vet for 15 years, but never again. Our dog began…read morehaving seizures for the first time and had 4 seizures in the evening and overnight. We called an emergency vet and they said they would need to see what was happening to properly diagnose her, so they advised waiting and taking a video if she has another episode (which is a separate issue with another facility). Rather than risk a 30 minute drive to a questionable emergency vet, we figured Swift Creek would help. We were in the parking lot waiting when they opened at 8am. My husband explained the situation, and my dog clearly had seizures (we did take a video at that point), but they told us to go to urgent care. Even when told that she was now having seizures 3-4 hours apart and waiting another 3 hours for urgent care to open would allow time for another seizure, they still said they would not see her. They have been this dog's vet for all 5 years of her life and have seen all our other dogs over the course of 15 years, yet they turned us away when our dog really needed help. Fortunately, we found another vet that was open and willing to see her. They gave her a sedative and seizure medication. They did nothing that Swift Creek didn't have the ability to do, other than show compassion. Swift Creek might be fine when your pet is well, but don't count on them to help when you really need them.

Had both a vet appointment and boarded our dogs there…read more Let's just say this was the absolute worst experience I have had boarding my dogs. Vet appt was mediocre. Had to pay for 2 exam fees. Neither dog got an exam. They gave them there influenza shot and sent us on our way. Boarding... when we dropped off we had concerns. We asked to see the kennel where the dogs were kept and it wasn't very nice. There was active animal pee on the ground and extremely loud. None of the animals were settled. Whatsoever. The blankets they give dogs are paper thin. Thank goodness we brought our own. On the 3rd day of our dogs getting boarded we get a call that they have run out of food. How is that possible if I packed 12 bags for 5 days and they eat once a day. I packed for 1 extra day just in case. The workers never read the instructions and did whatever they wanted. They fed them twice a day and they weren't even eating. No call nothing. Until they ran out. They offered purina- which my dogs can not eat. They did go out and buy their dog food from tractor supply. But after such the manager acted as if I should be grateful for such a doing. The following morning I get another phone call. Miraculously one of my dogs has a cut under her eye and she needs emergency medical attention but no vets are in but I can pay for them to take her to an emergency vet. They tried to blame my other dog which is insulting enough. We cut our trip short and had a friend go get our dogs out of this place that day. Not only that. I drove my dogs 3 hours to the university (Virginia Tech) to have them evaluated and the one dog professional stitched up by the surgical team to also be told it was not from another dog. Do not board your dogs here.

This is a call I never wanted to make. My sweet Brutus had taken the turn I have been fearing for…read moresome time. He went downhill very quickly. I knew I didn't want to take him to the vet to say goodbye, because I knew it would add to his stress. I avoided making this call through most of the day, but by the afternoon, I knew I couldn't put it off any longer. I called Dr Dahlgren and she picked up right away. She was able to come that afternoon, which was a tremendous relief because I didn't think Brutus' suffering could go on much longer. She was gentle, respectful, caring, and informed me of what could happen every step of the process. I was able to say goodbye in the comfort of my own home and I was able to keep Brutus as comfortable as I knew how. Thank you Dr Dahlgren for making my loss as bearable as possible.

My Lexi girl was very sick. We contacted Lovingkindness Vet Hospital and within 2 hours Dr. Alex…read moreDahlgren came to our home, explained everything that was happening, sedated our baby and put her to sleep. She gave our family time to grieve and explained next steps! We could not have asked for a better experience. Thank you Brenda and Dr. Alex for everything you did for our girl.

Thank you to the entire staff of Virginia Veterinary Centers for helping our beloved DeDe on her…read moreend of life journey Saturday. We greatly appreciate the care and kindness we received during this difficult day. Ralph and Carol.

HORRIBLE experience! How can you call your company an…read moreEMERGENCY center, have your business open, and turn away customers with a seizing dog in the car....offer NO help, simply say "sorry, no appointments til 11"...if I wanted an appointment, I would've gone to my regular vet!!! To add insult to injury, the lazy front desk deeeb then slow-walked any information about other services that are open ?!? DO NOT take your beloved anime to this monstrosity of a business! There is a very professional, caring facility just a bit farther out Hill St (on Fribble Rd) that graciously saved my dog's life...

Wonderful staff, and after a few test they were able to tell me what was wrong with my dog and they…read moresave my dog's life.

This place is epic! Doc's are amazing as is the staff. If your pet has an emergency, do not…read morehesitate to bring them here. We will be bringing our pets here for regular care moving forward, as the docs are not simply pushing special food and pills, they seem to really care and offer unique , modern treatments as well.

I love these people! So welcoming and compassionate! They pay attention to the details! I have my…read morecat and dog seen there. They have kept my animals healthy at a reasonable price! Thanks you Luck's Lane!

Lucks Lane Vet has gotten us in for same-day appointments recently when our regular clinic has not…read morehad availability. Our first experience was an urgent visit for our dog. Dr. de Wet was thorough, caring, and so compassionate. Unfortunately our girl passed from cancer less than two weeks later. After seeing her only once, Lucks Lane sent us a sympathy card upon her passing and we were so touched at their thoughtfulness. Recently we found a tiny kitten and again, Lucks Lane Vet Clinic had availability when our clinic did not. Dr. de Wet was very thorough and genuinely kind-hearted and caring. She truly cares about her patients; she answered all of our questions thoroughly, and we did not feel rushed. I would not hesitate to utilize Lucks Lane Vet Clinic again.

I have used Dr Tedeschi for 15 years for my cat. He is as good as it gets, always on time,…read moreknowledgeable and compassionate. I always recommend him to my friends, particularly cat owners. It is so less stressfull to have the vet come to the cat than vice versa.