Thank you to the entire staff of Virginia Veterinary Centers for helping our beloved DeDe on her end of life journey Saturday. We greatly appreciate the care and kindness we received during this difficult day. Ralph and Carol. read more

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Our dog has a severe laceration on her leg with de-gloving of the skin of her front leg. We've waited and waited and they have not even triaged her yet. We've keep asking and they say "a couple of more hours." Moreover, I've only seen a few animals in the waiting room this entire time and none of them have been seen. The only animals I saw being brought back was a cat that was there for an examination brought in by animal services. One star only because no stars is not an option. read more

HORRIBLE experience! How can you call your company an EMERGENCY center, have your business open, and turn away customers with a seizing dog in the car....offer NO help, simply say "sorry, no appointments til 11"...if I wanted an appointment, I would've gone to my regular vet!!! To add insult to injury, the lazy front desk deeeb then slow-walked any information about other services that are open ?!? DO NOT take your beloved anime to this monstrosity of a business! There is a very professional, caring facility just a bit farther out Hill St (on Fribble Rd) that graciously saved my dog's life... read more

Very expensive visit for waiting over three hours and absolutely nothing done but print out a HUGE estimate (just for starters) for what might or might not help. That was four hours total my sick pet was confined to a carrier and got NO help. Diagnostics are great if used by competent professionals to rule out/ zero in on something suspected. Running expensive tests just to see IF we can see something is ridiculous. ABSOLUTELY CLUELESS. read more

We brought our 10-year-old husky, Sahara, to Virginia Veterinary Centers - Midlothian on June 11, 2025, to say goodbye. From the moment we called, the staff was incredibly kind and compassionate. They guided us through a side entrance directly into a private room, allowing us privacy during such a painful time. When they brought Sahara back after placing her IVs, she was gently wrapped in a blanket, free of wires and tubes. They gave us all the time we needed to say goodbye and offered support every step of the way. When we received her remains, we were touched to find a beautiful paw cast and a lock of her fur included. We hadn't asked for those, and it meant everything to us. We are beyond grateful to the entire staff who helped us that night. Their care brought us peace during one of the hardest moments of our lives. Highly recommend this clinic for any end-of-life care. read more

Virginia Veterinary Centers - Midlothian - Veterinarians Near Me - Midlothian, Virginia

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I was amazed at how many pets needed emergency care. This is a very busy vet so be prepared to wait if your pet is not in immediate crisis. They do triage like human hospital. They even have triage board do you can see where your pet is in the lineup of those waiting to be seen and or in treatment. It is similar to human hospital, just for pets. The have critical care services among many others. My pet was well cared for but unfortunately had passed. If your pet needs emergency care, This is a good place to go.. read more

Virginia Veterinary Centers - Midlothian - Front desk - Veterinarians Near Me - Midlothian, Virginia

Earlier this week we spent days visiting two ER's for our cat. And we couldn't be more grateful for finding this place. On Sunday, we rushed to another animal hospital in Richmond to find out our cat was blocked. On Monday, we went back to the Richmond Animal Hospital to find out he had a UTI. On Tuesday, our cat became so lethargic so we rushed him to VVC. They took him almost immediately, they discovered he was blocked again. The doctor was very upfront and said that the PU surgery would be something we looking into getting done in the future. She explained how some hospitals only perform it after 3 blockages, which is both painful for the cat and your wallet. Courtnie, a vet tech or nurse (I apologize for not knowing the correct position) was amazing. She helped us laugh while we were struggling through this again. She helped us find a place where we could get not only the unblocking procedure but the PU surgery done. Once we decided the hospital we would be getting the procedure done, she put in for a transfer. Now our cat is home resting from his surgery. Thank you to the staff here for helping us save our little furbaby. read more

I could write so many amazing things about this place. We brought in our dog storm after an accident and unfortunately had to put her down. The staff was very good at communicating with us about storms condition along the way and provided comfort to us when it was time for us to make a decision. The staff was very empathetic throughout the whole process and even after we put her down they had sent us a letter with her paw print sending their condolences. If I could recommend any vet it would be this place. The staff is wonderful and I know our baby was taken care of till the very end. read more

The one in Short Pump is Horrible. Do not take your pet there. Staff could care less. Had to pick dog up and take elsewhere to get care after she laid there all night suffering. 9 hrs later. Only thing they are interested in is your money. Would give them zero stars if possible read more

We went to Animal medical center the next morning . It was a disaster. They did the best they could. Unfortunately we had to put her to sleep the next day. read more

Virginia Veterinary Centers - Midlothian - Veterinarians Near Me - Midlothian, Virginia

Long wait time, no one acknowledges the wait. A cat having to be in a carrier for over 2 hours who is sick is ridiculous. They just pretend like you are not there - don't say I am sorry this is taking so long or just update you on why. I am still sitting here right now with my cat in the carrier. I left with my cat. Many other animals came in after us and since we were not designated "yellow" by the person who took her vitals we were green. Many other animals came in who all had normal vital signs and seemed about the same as my cat but they had the good fortune to be coded yellow. Someone should at least of had the decency to say something to me. read more

if I could give zero stars, I would. I just spent six hours there and they were not even able to assist me. My cat was totally stressed out to the point where they could not treat him. I just spent $200 for absolutely nothing. I will avoid this place at all costs moving forward and I suggest you do the same. There are plenty of other places in Richmond where you can go. I just wish I would've gone somewhere else and not wasted my entire night for nothing. read more

I arrived to the clinic with my dog on July 11,2024 at 8:25 pm. I waited for approximately 1 hour before my dogs vitals were taken. The nurse bought the dog back to me with ZERO comments. I am thinking that my dog would be seen at least at least 1 hour later considering that there were other patients ahead of mine. I left the clinic 9 hours later at 5:15 am. My dog was never seen by the vet. There was very little communication. Needless to say taking my dogs there is not in my future plans. Please be sure to call ahead and ask the wait time before taking your pet there. One family left without seeing the vet. I left and there was a patient that could barely walk and could mean going into eternal slumber. Her owner was not allowed to be with her. So sad. read more

Best Vet service I have ever had (Midlothian). We brought in a stray female Tabby that was injured in our driveway. Unfortunately it was too late. Your staff were very courteous & professional. They even contacted Good Samaritan County service to humanly take care of this sweet little girl. Thank you for your kindness. read more

Ellen was an amazing vet tech assistant and made our experience so positive and informational. The entire experience was quick and flawless which was helpful since no one plans to go to the emergency vet. The facility was clean and made us feel like we picked the right place. The online check in made the process even more efficient and we were able to get in and out very quickly. read more

Never have had a bad experience at this business! I have a Bulldog so I'm there often. Literally everyone, from Reception to the Techs to the Doctors, is nothing but professional and accommodating. I've spent lots of time at both the Midlo and Fredericksburg locations and the experience is the same. I feel very relieved to know my dog is in great hands. read more

VVC was amazing! Took my dog in on a Saturday for a cut near her nose. We were checked in promptly, and it took less than five minutes to get seated in an exam room. They cleaned up the cut very well, and we were out in no time. Very professional and friendly! read more

We took our young Doberman in late one evening. We suspected she had bloat which needs to be treated immediately. They asked for $1000 deposit which we did but ended up costing us $1200. They wanted us to go to the Carey location because they do not stay open 24 hours. Before we decided on going they told us it would be between four and $6000 if she had bloat. After seeing the veterinarian we were told six to $10,000. They did two sets of x-rays and her stomach was not twisted nor was it changing. We decided to go home although they had a catheter in her leg and gave her pain meds. The next morning we went to Mechanicsville Animal Hospital. She did not have bloat but blood results pointed toward pancreatitis. We do believe she had a seizure the night before. She will run her self to death and I believe she exercised too much which brought on the pain and seizure.Four days later and you would never have known she was sick! Two days at the Mechanicsville Animal Hospital was a little less than $800. I can't believe we were almost talked into spending $10,000! How does your bill go from 4000 to 10,000! VVC called to see if we were going to the Carey location and when I told them no we decided to wait they were more concerned about the catheter in her leg then about our dog. The catheter was left overnight so they could use it in Mechanicsville. Mechanicsville animal hospital is the best! Do not go to this emergency center! When I mentioned bloat to them they ran with it and didn't look at all of the other blood tests. How does anyone drop $10,000! read more

Not a good "urgent care" place, actually there is no sense of urgency at all. Nurse is rude, doctor is not as rude but nice either. It's a great place if you wanna get you dogs temperature checked and then sent somewhere else. read more

cat was suddenly in amazing distress and pain late the other night. When I called VVC, I was told they were not taking new patients and were basically closed. They could hear her screams. That this closure was across all the centers in the Richmond area, I could try Fredericksburg or Charlottesville. I understand staffing shortages, and such that we are living with right now. Where the heck is the compassion? Since VVC wouldn't see us, nor would BluePearl, we were forced to go to Charlottesville (1.5hr away), to Greenbrier, who said bring her in , they had a wait time, though they were triaging patients so she would be immediately assessed when we got there. They kept to their word, she was assessed and the most unfortunate outcome is what we expected and we went home without our pet of 15 years. read more

I know that emergency care is by nature tense and stressful for all involved, the physicians, the techs, the patients and the owners. The people at the Midlothian VVC just handled everything in a calm, professional, kind manner that you don't often get in situations like this. Handled everyone's stress including my dog's in a calm professional kind manner. read more

Don't Go Here! The staff and assistant were nice but the veterinarian soooo RUDE AND NASTY! She act like it was a problem I had questions about treatment. When I asked her why she was being so nasty when I just want to be informed of what was being done to my sick dog before I approved any treatment. Her response was a whole lot of huffing and puffing and acting like I was a problem because I had questions. I honestly would of walked out if my dog was not so sick. The veterinarian never even came and talk to me after her findings of cancer. She called me while I was in the lobby. She is honestly a horrible person and vet. All over the clinic there are signs up saying if u cuss or yell you will be asked to leave. I mean a sign on almost ever door. Well after meeting the Veterinarian I could see why. She only cares about money not your animals. Please if u have a sick animal DO NOT GO TO THE midlothian locations. The vet is nasty rude and does not really care about your pet. She asks like u are stupid if u have questions. Oh and she left brussing on my 7 pound chihuahua after he got an untra sound. Worst attitude and just a horrible veterinarian! Run people please don't take your animal to this money hungry doctor. She doesn't care about you or your animal just trying to get the highest amount of money from u. I would of paid any amount of money to get my dog looked at cause he was and is so sick but you can tell she only cares about money not her patience. Please please go somewhere else! read more

Took my pup over here for the first time to get his leg checked out because our primary care vet had to cancel a couple hours before our appointment due to the doctor coming down with covid. So with no other appointments available in within the same week I had to scramble to find another place to take him. Keep in mind it wasn't a serious injury (no swelling or cuts or whimpering) just a slight limp with his front left leg that I couldn't figure out what caused it or what was part of his leg was bothering him so I wanted to make sure he was checked by a professional. Called the Cary street location that I had been to 1 time before for a more emergency situation and they recommended that I take my dog to their Midlo location since they were more of an urgent care or patient first for animals whereas Cary Street deals with more serious emergencies and said that I would be waiting for several hours because they had to deal with patients in order of urgency/severity of the problem. They said I should be able to be seen right away and avoid the crazy wait time at this location and they weren't lying! We made the 15-20 min drive, checked in on the iPad/tablet set up at the front desk and my dogs name was called about 10 minutes later. Granted we went around 2pm on a weekday so it wasn't too busy but still a good few people and pets there. All and all we were probably in there for a total of 45 minutes and the staff from the front desk to the doctor was super nice and helpful with everything. They didn't try to push any unnecessary procedures on us because he didn't seem to need any scans or anything thankfully. The doctor just evaluated his leg and his normal vitals, prescribed anti-inflammatories and some low level pain meds and informed me on what the issue could be and what to do for the next few days. He's starting to walk better so hopefully we won't have to go back to get those mri scans and x rays . For anybody who lives in the area and runs into a similar situation where you can't get an appointment at your pet's primary care place but you need to get your pet checked out for a minor non-emergency issue and you also want to avoid crazy wait times or high bills for that minor check up, this place was perfect! read more