My father's arrangements were made here years ago by my mother and sister and they were very happy with the experience. My mother passed recently passed and had a pre-planned funeral here. Kate Kavouris, the funeral director, was outstanding. Professional, knowledgeable, caring, and emphatic. She handled everything and answered all my questions. I can't say enough good things about how she handled what was - to me - a very difficult, emotional situation. She made things go smoothly, which lowered my stress level considerably. read more

Such a good experience with Colonial. Everyone was so kind, compassionate and still professional. Maggie and Marie and Chris made everything so easy. I had to call a couple times to make changes and they were so accommodating to me. My husbands death was so unexpected and such a shock to me, but they walk you through everything, no rush and are truly so helpful. I would definitely recommend them to anyone having to go through a loved ones passing. Kathi S. read more

I purchased a pre-planned funeral for my mom, and when it came time, one phone call was all we had to make. The people at Colonial were professional, compassionate, and sensitive to our needs. They accommodated and worked with us to ensure our moms service and final resting place was exactly as needed. read more

This was my first experience making funeral arrangements and the owner and staff at Colonial made the process as simple as possible, no pressure or stress whatsoever. Professional, compassionate, comforting. Thank you Bob & Cecila for your help during this difficult time. read more

Professional, compassionate, and kind are a few of the words I would use to describe the people at Colonial. Five distraught adults came in with no clue of everything that needed to be done or how to go about doing it. Cecelia walked us through everything. She coordinated with the church, cemetery, and insurance company and through it all was unfailingly kind, respectful, and professional. You made the hardest thing I ever had to do a little easier. read more

No complaints as the guest of honor was treated well, and the widow was happy with the service.

My wonderful father passed away on February 7th. We chose Colonial from a recommendation from a family member. We went in the next day after my dad passed and met with Chris, he is the most amazing compassionate and caring man, he took his time with us and made sure we knew everything we needed to know. My aunt and I had an odd request, if that we would be able to cut my dads hair one last time (we both being hair stylists) and they more than happily agreed to our request. My dad had been in the hospital the past month and with a breathing tube he had some noticeable marks on his face, they really made him look wonderful with out looking "made-up" . They truly did an amazing job with every detail, and treated us with amazing respect. I greatly appreciate everything they did to honor my dads memory. read more

Could not have asked for any better service. Helpful, informative, caring, follow up and follow through. Everything done perfectly and in a timely fashion. They did exactly what we wanted as we wanted. No way to improve. Daughters father. read more

Thank you, Colonial for the use of your facility for the service for my uncle Franklin Wheeler, staff very professional.

We just went thought the most difficult event in our lives, we lost our father. Colonial was so professional, and really made the planning very easy. Everything really was handled perfectly, and the staff was so incredible. I wouldn't even consider using any other funeral home, that is how impressed we were. Thank you Colonial! read more

Maggie and her staff could not have been more helpful and sweet. My mother lost her husband and we lost our father. and The entire staff took care of all the little details that made this very tough time much easier on our family. Wonderful caring people. 6 stars Highly Recommend read more

I wish I could give a zero star rating. We used this funeral home back in 1994 for my father and they were amazing. Though I was young, I vividly remember the director and his kindness. Fast forward a couple of decades and we chose to use them again for my mother. It. Was. Awful. The gentleman we dealt with reminded me of a used car salesman. The "sympathy" was forced, cheap and condescending rhetoric. On the day of my mothers service, the same gentleman was in attendance. He never checked on us or asked if we needed anything, though it may have been better that he kept his distance. I don't care for phony forced condolences. When I received the guest book and all that came with it, no cards were included from the flower arrangements. There was an envelope clearly labeled but it was empty. I called to find out if they still had them as it's hard to pen thank you cards without names, but they SERIOUSLY called me a liar. I was told that they had been sent and that I had lost them. The word liar was actually used. I called over and over again in an attempt to speak to the director - more to alert him to the treatment I was receiving than to the absence of the cards but he refused to speak to me. I had to deal with his condescending, fake daughter. Several days later, I received the cards in the mail, once they had located them. I received a cheap and flimsy apology from the daughter, but when dealing with the death of a parent, being called a liar does not make one feel very good. In fact, it's heartbreaking when in that state of mind. We had a private burial for only family for my mother because we wanted our privacy. There was a woman standing there the entire time. I went and spoke to her after the service, thinking she worked for the church. I asked her for an address to send something for the deacon to. She never even insinuated that she didn't work for the church, as she should have at that point. Yep, the director's daughter. She stood there, knowing exactly how I felt about the funeral home for the entirety of my mother's service. Livid is an understatement. Now, I receive the paperwork for the insurance company from them and it shows it is supposed to be notarized. I called the insurance company and they informed me that was the funeral home's responsibility. When I called and spoke to darling Maggie - let's go ahead and throw her name in - she informed me that they didn't have the full cost yet because they didn't know what the price of the obituary was. Prettttty sure they would have known by the day of the wake (or really as a funeral home been well aware of the cost), but they essentially ignored me the entire time we were there. Thank you, Colonial Funeral Home for making one of the most devastating experiences of my life EVEN MORE devastating. Thank you for adding additional strife to a life that was already teeming with stress and devastation. You're welcome for the money. You did NOT earn it. You should be ashamed of yourselves. read more