In summary, we ordered a top of the line above ground pool, were given a cheaper model pool, and no…read moreeffort was made to get us the right pool. So now we have the wrong pool sitting in our yard that we may or may not be able to use as we need it partially buried. We can't tell if we were scammed or if this was just due to incompetence, but either way it was a terrible experience and we want to warn others. We ordered a pool from D and L in April and specifically requested the backfillable Aquasports pool because are yard has a steep slope and the pool was to be partially buried. We paid the price that we expected for the quality pool we were purchasing, as confirmed with other retailers. The pool was manufactured and then sent right to the installer, who installed the pool at the end of May. After looking into backfilling the pool, we discovered that we had received a much lower quality pool than what we ordered. We went to D and L and were told that we had the correct pool and the price was correct. After arguing back and forth, we called Aquasports who said that the price we paid was high for that low end model and specified a different pool store to contact, who we then called and confirmed pricing with. After more back and forth, the person working at D and L acknowledged that they ordered us the wrong pool and refunded us the difference in the pool costs, with the understanding that we cannot use the lower quality pool and we still wanted the right pool. He said he would let the owner, Jerry, know what the situation was and work something out. After not hearing anything for a week, we tried calling several days in a row and finally got a hold of Jerry, who claimed he had not been told about this situation. After a long phone call, Jerry said he would look into it. After another week of not hearing anything and not being able to get Jerry on the phone, we went to the store. Jerry was in and denied having spoken to us over the phone the previous week. Said he would make some phone calls that day and figure something out. After following up over the phone the next day, Jerry had said he had not heard anything back and after a little more back and forth Jerry hung up on us. Followed up a few days later and spoke to the original person who sold us the pool, they said they were waiting to hear back from the installer and Aquasports and they would get back to us. Haven't heard anything in over a week, and we're still stuck with this pool that doesn't meet our needs.

So I was a faithful customer for 25 years. Even travelled from Burlington past other pool supply…read morebusinesses. Spent a lot of money in those years.Until I called for chlorine a few weeks ago and was told I had to pay 190 dollars for one of the last 6 ,25 pound buckets. Really! Purchased the next day elsewhere for regular price. I will NEVER go back to D ~ L Pool

Ocean Blue has an extremely knowledgeable and professional team. They are very responsiveness to…read moreall your needs. They can design and install your pool with the latest technology and equipment or maintain your pool yearly with outstanding service on a weekly basis. Tyler and Lee along with their team give you many options at upgrading your system or simply maintaining your equipment to a satisfactory level. This past year they suggested a switch from chlorine to salt water purification and in the 18 years I have owned the pool the water quality and clarity were the absolute best. I highly recommended Ocean Blue to install or maintain your pool.

They are very professional and did what they said they were going to do and within the amount…read moreinitially quoted. They are always concerned about my cost. I use the every year for my continuing pool service as well.

Absolutely the best, quality prompt , service , value , if you need a pool service do not…read moreesitate to call them

We contracted Claks Pools for an inground fiberglass installation 16 x 40 based on the stellar…read morereviews on most sites. However, our experience was hardly satisfactory. The agreement was signed on the 2nd of March 2026. I wish that I could post photos here, but In the interest of complete transparency, I invite anyone interested to inspect the work at 354 W Christine Road, Nottingham; PA . According to Clarks, this is the highstandard of work that they deliver. 1. The area around the pool is "machine graded" as per the contract. My understanding at least from the initial verbal assurances was that this would end as a 1 by 3 slope. There is leftover stone and debris which Clarke claims they are not responsible for 2. The sides of the pool are warped. Clarkes assures us that this will be fixed when the pool cover is installed but they cannot provide a specific date. 3. Piles of excavated material is left over, even though the contract specifies that excavated material should be removed. 4. The outside grill for the Heat Pump unit that Clarks installed is damaged. This might indicate that the unit was dropped or bumped during the installation. 5. Clarkes insists that all approvals regarding permits are my responsibility. I can't even get a complete list of inspections that were done or completed, just an assurance that everything was done. So after spending 120 K, I do have a plastic tub in the backyard. Not quite what I expected. The good part is the the folks were really quite pleasant up until the contract was signed.

Stay away! did not do contracted work, owner screamed vulgar language at me on phone when…read moreconfronted. Loose cannon and no clue how to open pool. Horrible situation. Left with a mess valves in wrong positions only to have pump running red hot on verge of burned up, I would not let this outfit near your pool, you have been warned We are in Downingtown not where this says wasn't correct

Lilly Pool has serviced our pool for many years, and has always provided top notch service…read more Recently, our pool heater malfunctioned and Lilly Pool immediately supported our warranty claim and picked up and installed a new heater in 24 hours because they knew we were going to have a party. JIM and crew are totally ethical, extremely responsive and really care about the customer.

My pool filter wasn't cleaning my pool and after googling about it I realized we needed our sand…read morechanged. I called Cabby to see if he would be able to do it. He said his company didn't do that but he was very helpful explaining how to do it and even finding me someone who could if I needed the service. We ended up handling it ourselves with the information Cabby and some videos google showed me. I will definitely start buying my pool supplies from Cabby and if and when my pump needs work I will use his company!

Please be aware when requesting services from this company…read more We had a new Pentair sand filter installed by this company. They installed a 2021 instead of a recent one- we saw the label after it was installed the next day. During the install after they put everything back together, my valve was now (cracked) leaking. It was working perfectly fine before they replaced the filter. They put silicone on it, and that didn't work. When I reached out about the valve still leaking . . He said it needed to get replaced and they were going to charge me to replace the valve that they broke. We ended up calling a different company to come out and replace the valve.

I was referred to David E. Callahan Pool Plastering by Aquavita Pools. I feared that I may need to…read morehave my pool plaster re-done. I invited this company out to look at my pool to see what needed to be done to it as it s 16 years old. I worked with a lovely woman named Anna to set the appointment for them to evaluate the pool. She had a great attitude and willingly played phone tag with me until we could speak and set up the inspection appointment which happened the next day. Anna even called me on the day of the appointment to give me Gerorge's most up to date time of arrival which was very accurate. George inspected my pool and told me that my plaster was a 7 of 10 and that I did not need to replace it - keep in mind that I called them to request a replacement of the plaster! George was very pleasant and I found him to be earnest &r helpful and he seems to enjoy his job and is very honest. He could have easily :"sold" me on re-doing the plaster in the pool but instead upon inspection of the pool he went to his truck and got a special sponge and taped it to a pole and showed me that I could eliminate the stains that made me think I had to replace the gunite. He also tooko the time to offer me further advice as to what I could do to repair my pool issues on my own so as to not have to make an un-needed investment in his services. WHO DOES THAT TODAY?!?! i'm writing this review and telling everyone I know that has a pool that they should have this company come out to evaluate their pool in the event that they think that they need work done because I found this company to be VERY HONEST & TRUSTWORTHY. I will look forward to working with this company in the future and you should feel comfortable doing the same. Best! Lisa

my friends needed help with their pool tiles that were falling off. george has been amazing and…read morethey are so pleased with work that has been done. so george, this is kathy that recommended you to Tand N in malvern. if you have costomers that want a reference , you have them to rave about you and the company !