Top notch service. Drop off or sit in the chair. $10 per pair of shies, but make sure to tip well…read more Skilled tradesman saving your footwear!

Ron Wren has been running this stand since 2012. He is a professional and is there every day from…read more8-4. He is experienced with men's or women's shoes and is also trained in shoe repair. He is easy to talk to but also takes drop offs if you need to drop off a pair and come back to get them. Go down the escalator on the first floor of the Huntington Center and follow signs towards the restrooms. You'll see a sign pointing to him along the way. He was trained by the guy who started this place and how has a stand out at the airport.

I had an amazing experience at Enchanted Shoe Repair in Columbus! I brought in my Dr. Martens boots…read morewith a damaged zipper, and they absolutely brought them back to life. The repair was done beautifully -- the stitching is clean, strong, and looks almost like original. You can tell they really care about quality and detail. My boots feel sturdy again, and the zipper works perfectly now. Customer service was also excellent. He was kind, professional, and clearly knows his craft. It's not easy to find this level of skill and care anymore. I highly recommend this place if you need any shoe repairs. I'll definitely be coming back!

I wanted a pair of shoes dyed. I don't live in Columbus, so I FedEx the shoes to Enchanted Shoe…read moreRepair. Besides doing an excellent job, Enchanted kept me informed of the receipt of the shoes and when the shoes would be returned. The shoes were returned as promised. They exceeded my expectations. A plus and a 5 Star. Thanks to them,

Great reviews so maybe there's a personal problem at hand…read more I visited in need of boot lift replacements. Fair price. Owner, I suspect, was sitting down texting. He said that a 20-minute job would take 10-days (!) ... and that he was busy. So am I ...

Quick turnaround on my repairs, and saved me tons of money by getting a heel guard. I took leather…read moreboot and leather shoes to get heels repaired as I walk with a heavy heel.

Shined my boots while I waited. A little expensive, but very pleased with the results.read more

Needed 1 boot sole fixed. The gentlemen took the boot and I was told 1 week. Picked up on day it…read morewas promised. Boot was fixed. I took off one star because he just used 2 small finishing type nails and some how didn't go through the sole where my foot would be. It looks janky from the bottom side, but honestly who looks at the bottom of your feet! I was happy to keep an13 yr pair of Ugg boots that still look amazing and are so warm and dressy!

Darryl put new heels on my boots and shined them like new. The price was a fraction of what new…read moreboots would cost , but my boots are like new now. I am very pleased.

How do you mess with someone in the land of shoe repair?…read moreWell ... 1) You could put oversized heals on their boots to unbalance it. 2) Then say, it's "regulation," oh OK. 3) Then put black paint all over their leather soles. 4) Then hand them a boot with wet paint so their hand is blackened. 5) Then leave glue on upper portion of their boot. 6) Then, of course, serve the customer who came behind them first. 7) Then say you're securing heal with a nail but don't. 8) Then grind up their good heals, outer edge for max damage (my favorite). Perhaps there was a nail, in the side of sole so it now splits? Thank you so much.

Great guy that owns and runs the shop. He does quality work that you will be happy with.read more

Pretty much what I expected of a shoe repair shop in downtown Westerville. Small but neat shop,…read morelots of shoe accessories available. Friendly, expert owner. Reasonable prices, and helpful explanations of what repairs could be made. My mom brought her sandals for repair, replacing them would be expensive, but the repairs are reasonable. It'll take a few weeks, but it's an old-school shop with no extra staff. Oh, one surprise: when I walked in I saw they sold hot sauce and a few other things, diversifying income. No biggie. But I saw cat towers and toys and beds all over, thought maybe he sold them too. Nope, just there for the playful shop kitten. Super cute, skittish but friendly. Shop dogs and cats are a plus in my book.

I recently visited this store and staff were far too busy on their phones to bring out the other…read morehalf of the shoe pair I wanted to buy. After repeatedly walking the store length multiple times searching for an associate, one finally bothered to get the other shoe..of the wrong pair. When I pointed out to the manager that over 8 staff were on their phones, she tried to turn the situation upside down and accused me of being intoxicated and refused me service..and called the police. The official report details the reality of this situation. I contacted corporate and offered details and photos about the incident..they never responded back to me about any desire to rectify the situation, despite the details were captured in a police report! This store is their closest one to their HQ..and they didn't even bother to do anything about the situation. I encourage anyone visiting the store to expect the same behavior..DSW could care less. What's the point of a large selection if the staff won't bother to bring the other shoe from the back. I WOULDN'T GET ANOTHER PAIR OF DSW SHOES HERE IF THEY WERE FREE.

Haven't been here in a couple of years and it's changed for the better. Effort has been put into…read morethe layout and experience in the store. Sales associates are still very friendly. There was a coffee machine in the middle of the store; which was interesting. The selection of footwear is hard to beat here. My only gripe was that online pickup precess was a little confusing. My box was sitting on the wrong shelf;f and you still have to wait in the register to check out. It won't deter me from getting another shoe deal in here future..

Mike is extremely talented, professional and passionate about shoe repair and recrafting. To date…read morethey have completed work on 5 pairs of shoes and another leather working project for me. Western boots, heals, top lifts and full resole projects. Even an awesome Sperry sole conversion. Mike is full of knowledge and runs a wonderful shop. The prices are very reasonable, especially once you see their craftsmanship. 100% support this business. I'd suggest the shop for basic projects as well as full on creative recrafting projects.

Mike was very kind and helpful! My leather handbag was restored after a hand sanitizer leak left a…read morelarge, visible stain. After Mike thoroughly cleaned the bag, it looked much better, but the stain was still somewhat visible, and Mike offered to do a bit more work on it to blend the color of the leather more as long as I could give more time to work on it. The stain is now barely detectable, and I can use my bag again! The pricing was very reasonable, and I found the timeline for work to be very reasonable, especially considering the amount of labor needed for my request. I'll be back for future leather needs!