I had an amazing time here! I was first introduced to the Steele Mansion 02/2021 at a murder…read moremystery dinner. I immediately fell in love and made the comment "I want to have a party here." Well, fast forward a year and I got my wish! My boyfriend and mom spent months planning a Surprise Spooky 25th Birthday Party for me and I absolutely LOVED IT! Not only did we get to have a party here, but we also got to spend the night! Stoked was an understatement. Not only did we get a room, but a majority of my family booked rooms here as well. We had the Peacock room, which was perfect for me considering that blue is my favorite color. Everything was so perfect I hated to mess it up. I had a wonderful time and I wish we could do it all again.

Bridal shower here ! What a beautiful venue, excellent host, lovely brunch !…read moreThis was the perfect venue for having a bridal shower. Carol was so helpful !!! The bride to be and her mother were so creative in all the decorations. The decorations fit in to this beautiful mansion and we're wonderful gifts for the guests. Highly recommend this venue for a gathering !!! They also had a scavenger hunt which was great. Carol also have a brief overview of the mansions history. Thank you carol for bringing backing you life this amazing place !!!! Highly highly recommend Steele mansion for an event !!!

Had to stay here during a recent remodel and I was supremely impressed with the level of service…read more The entire staff was SO friendly and helpful. The hotel was just built a few years ago and they did a good job, back on a secluded lot. It is so quiet that you wouldn't even know it was just down the road from our major highway. Breakfast was okay, a bit hit or miss, but the beds were comfortable and the rooms were well appointed and clean.

I just checked in...there was a buss out front for a wedding....everyone from the wedding was…read moredrinking alcohol in the lobby...and pot out front of the hotel. After checking in went up to my room....it was spacious and very clean....but, there was no soap for washing hands aft you go to the bathroom...not even a liquid soap. So I went down to the hotel clerk and was given a story about back ordered soap. Seriously there are thousands of hotels that have soap right now...there's dozens on the supermarket shelves and this hotel can't go buy soap for their customers. Imagine people in this hotel wiping their butt and not washing their hands! I was given small bottles of shampoo to use. I actually really like the scented wall mounted shampoo and body gel in the shower...maybe they need to do something like this for the sink? This is health issue and Poor management!

Nice hotel in a commercial area w plenty of restaurants and stores. Next to a Home Depot and a…read moreSam's Club. Stayed four nights for a funeral nearby. Two Queen beds, standard room, but handicap designed. Did not ask for it, but it was fine. Included a mini fridge and microwave. Nice shower, thermostat seemed to work, could see our car in the lot. Breakfast not good. We skipped after first day. Coffee was a bit watery, but the juice was good. Other items questionable. Would stay here again, but not count on coffee or breakfast.

I stayed at the @hampton Inn by @Hilton all week not once did they clean my room or fresh up…read moreanything in my room. I called the front desk and still no service. The worst hotel I have stayed at. @Hilton has lost their focus and is not the hotel chain from earlier years. I have been a diamond member for 30 years. This Hampton is a never stay again hotel. #nobodycares #nohousekeeping #trainwreck

This Hotel Gets an A+ For Friendliness…read more This is not a fancy hotel (in fact it may be a little dated) however it is clean and every person we had contact with was super friendly. There is not much in the way of fancy hotels in the Mentor or Painesville area. My husband has family in the area so we visited a different hotel last time we visited which I reviewed and believe this hotel is a much better choice for the area, maybe even the best choice however I have not visited every hotel in the area. We drove up from North Carolina and had to use the restroom as soon as we arrived as there was not a rest area for at least the last hour of the drive so we needed to run in to "take care of business" first. The tall gentleman at the desk pointed us to the rest rooms in the lobby which was my first experience with the hotel. While the hotel is not fancy I could immediately see that someone took the time to make nice little "homey" touches. These nice "homey" touches" are evident throughout the hotel. And it was very clean as well. Great first impression before check-in. Since we drove straight through, my husband wanted to take a walk after sitting for so long. So after the short and friendly check-in process was completed (by the same tall gentleman) my husband made inquiries about a walk. The man suggested a very short walk (I did not track it but it was probably a half mile) to the James A Garfield National Historic Site which was a very nice museum for the 20th president. I recommend visiting the museum if you visit the area. I learned a lot. After the walk, we ate in the onsite restaurant, Skye, which was very nice. I will probably write a separate review for that however I would like to say it was a very pleasant surprise. The same restaurant also provides room service which we did not need on this trip since it was just an overnight trip. The restaurant is also popular with locals and can get busy I understand. They also provided a nice continental breakfast in the morning which also included scrambled eggs and sausages. I happen to enjoy especially fancy breakfasts downtown in our hometown so it is difficult for me to rate a continental breakfast objectively. The room was clean and even had the luggage racks out and setup. Our room had a small refrigerator which I always consider a plus. Though it is located on a highway, our room which was even on the first floor was very quiet (I should add I wear ear plugs because I find hotel room units to sometimes be very loud). Negatives? Well it is not a fancy hotel so keeping that in mind, the only "negatives" would be some possibly outdated info I found in the binder at the desk in the room. For instance it said there was not a restaurant on site. But on top of the desk it provides info about the onsite restaurant. The management may want to take a look at the binders to make certain it is current. Bottom Line: The room rate was a great value for what we received.

We had a one night stay as we continued on our road trip. Very nice staff. In fact, I had some…read morebirthday cards to mail and the gentleman at the desk he would mail them for me. The room was very comfortable with 2 queen beds. Breakfast was a typical hotel spread BUT the usage of real plates and silverware made it extra special. The hotel gives off a bit of a "dated" vibe, but it's clean, friendly and very doable.

There were bed bugs in my bed there were spiders and rats in the shower the receptionist was really…read morerude and I definitely do not recommend going here goodbye fellow humans

I booked a reservation for Saturday night Easter weekend as I had family come into town and was…read moreextremely embarrassed and disappointed. Don't waste your money!! When I booked I was told $113 for the reservation but they charged my card for $130 and stated there were two additional tax charges. I've never been charged tax for an occupancy fee. The worst part of this is that not only are the carpets unsafe, there is green nasty stuff all over the walls in the pool area, plaster falling from the ceiling, and a giant hole in the ceiling with a tarp over it! My 3 year old granddaughter tripped on the large wrinkles in the carpet. When I tried to address it with the staff (to see it they could put some sort of rug over it for safety) I was told to call on Monday to talk to a manager. I called and no manager to talk to. The lady I spoke with said, "the place is old and repairs are slow to take place". I let her know that I want a manager to return my call as this place was far from worth $130 for 1 night.

Good stay close to event. Friendly staff and accessible to restaurants. Easy in and out.read more

Our family has stayed here a bunch when we come to the area to visit with relatives. Residence Inn…read morehas been our go to since whatever happened with the Wingate across the way. Overall not the worst lodging experience one can have. The staff are always nice and welcoming, and the complimentary breakfast is decent. Pretty standard hotel fare (think waffles, cereal, eggs, etc.) The rooms are okay, and are accommodating for decent sized groups. The kitchenette is nice to have, although it could do with a few more trays and such. The furniture is the sore thumb, being noticeably dated and worn. The pool is outdoors, and thus I cannot comment on that, given we stayed in the middle of winter. We'll likely be back again seeing as we always stay here when in town, but I hope that they can update the place a bit. ( And maybe get a couple more luggage carts too.) [Dates of Stay: 12/23/25-12/27/25]

Beware! Our room was not ready when we arrived well after check-in time after booking well in…read moreadvance. We told them we needed a room avail asap because we had driven 5 hours and had limited time to get ready for an event, so they gave us a different room, which was fine, but I made sure to let her know that we didn't want to pay more for another room since ours wasn't ready. But then the lady bit my head off and yelled that she never said we were going to pay more. Anyway, she gave us the key to a room that was ready. We got ready for the concert, left for the concert, and got a call from her husband that we had to go back and get our stuff because they were kicking us out! I had never heard of such a thing! They said they were calling the booking company, and I informed him that I was calling the police. We went back and got our stuff. I called the booking company to make sure we weren't getting charged, and we booked elsewhere. Police never showed anyway. I had urged the man to watch a video of us checking in so he could see we didn't deserve to get kicked out, and he refused. He would hardly engage in any convo with us at all. I travel a ton and have never encountered anything like this before. If you book here, have a back up plan and be careful to act like a robot checking in because anything misconstrued as rude will get you kicked out!

This is a perfect place to lay your head for a night or two. The rooms are very clean and freshly…read moreremodeled. The owner at the front desk was friendly and shared stories of his recent vacation. I will definitely stay here again when passing through.

This was nice for an overnight stay in Mentor. Our room was spacious and clean. The bed was…read morecomfortable. Our room was down the hall from the breakfast area. We helped ourselves to the complimentary breakfast the next morning and it was fine. We would definitely stay again when in town.

We got to our room and it smells so badly like cigarettes. None of the toilets had fresh toilet…read morepaper. The bed is falling apart and the wall paper. The fridge in our hotel wasn't working. Everything about this hotel was not great. I had to stay here for the night otherwise I would have gone somewhere else.

In brief, this is a 'No-Frills' extended stay hotel, and I only had minor issues. Those issues have…read moreto do with the censored, NON-wifi internet and emotionless staff. The hotel is geared for long-term (i.e. extended) stay traveler/guests. You have to pay by the week and not by the day. They charge a very reasonable weekly rate (b'tween $219-$269) depending on the time of year and room type (3 types). I stayed in the low end studio. The rates are only for the room. Even though they have stoves and are extended stay, and unlike say their competitor ExtendedStay America, they don't have cooking pans, dishes, drinking items or utensils. You can get them for a one time payment of $30. That comes with 2 glasses, utensils, dishes and a frying pan and sauce pan (with cleaning towels). You also must pay extra for 'unlimited' clean towels and linens. What that means is, since the hotel only supplies your room with 2 bath towels, 2 wash clothes (also a bath mat) and bed linens, once you use them, you can switch out at cost (forgot that cost). But if pay $10 per week, you can switch multiple times within a week. It also includes unlimited toilet paper. The internet is also extra (surprise, surprise) at $10 per week. It was a DSL cable, NOT wi-fi (but my last week on August 12th, they added wi-fi). It is okay, but they have managed to censor it from porn sites and sites that are torrent related. And any censoring is bad in my eyes. Other issues are the staff doesn't seem that friendly. That is not a total negative, but a smile and a hello every once in blue moon would have been nice. I did have an issue with my air conditioner where it would shut down for no reason and maintenance had no clue what to do. The unit gave a code of 'Br', so I looked it up on the internet. It was a breaker issue. I made a copy of the manual code page for the maintenance person and he did nothing. I managed to keep it working by occasional unplugging it and replugging it and it would keep working. So maintenance is a negative. It was a clean place, nice simple clean rooms, nice laundry room, working elevator and good location to everything (restaurants, roads, Cleveland). For the price, even with the extra costs, is good. If you want nicer and pricer, there is a Residence Inn next door, but if you are on a budget, nothing comes close to Value Place prices.

I don't normally leave reviews, but I feel like this place deserved one. First of all it recently…read morechanged names to woodspring, so just FYI. It's hard to put my finger on the worst part, could be the crack heads which hang around outside. Or it could be the toe nails on the bathroom floor, or the body hair that was already in the bed. Might be the shower that wouldn't drain, or the fact that no one is ever at the cashiers window. Notice that I didn't say lobby, or even desk. It's literally a window which is closed for a good portion of the night, so forget about trying to check in late at night. I could go on but instead I'll just recommend you avoid this place.