I went on Yelp and called several vets. The veterinarian with Gemcore is the only one who answered…read more I'm so sorry I can't even remember her name because everything happened so quickly and it's all such a blur, but she answered my call at almost 10:00 p.m. while she was driving, when no one else answered. The last thing you want when your fur baby is suffering is to reach voicemail after voicemail. Hearing a compassionate human voice on the other end of the phone brought me so much comfort. She came to my home first thing the next morning. I was worried about my younger Golden Retriever jumping on her or interfering with her care, but she was absolutely wonderful with both of my dogs. She encouraged him to stay in the room with us once he was comfortable with her, and I truly believe that helped him understand what was happening. She was incredibly professional, but I'll never forget one small moment. Out of the corner of my eye, while I was saying my final words and paying my last tributes to my girl, I saw her quietly wiping tears from her eyes. As a healthcare provider myself, I know how often we're expected to wear a mask and stay composed. Seeing that genuine emotion didn't make her seem less professional, it reassured me that she truly cared. In those final moments, your mind races. You question whether you're making the right decision. Seeing her emotion gave me peace because I knew she wasn't simply going through the motions. I knew that if she believed my girl wasn't ready, she would have told me. Most of us are fortunate enough to experience this kind of heartbreak only a few times in our lives. She carries families through it over and over again. That takes an incredible amount of compassion. Thank you for your kindness, your empathy, and for helping my sweet Lilo leave this world peacefully and with dignity. Please take care of yourself, too. The first photo is the day Oliver met Lilo as a puppy, their first photo together. The second was taken just before the veterinarian arrived to help Lilo pass. I didn't realize until later that I had unknowingly captured both the beginning and the end of their story together I will miss my Lilo for eternity.

My (third) senior pup and I are so looking forward to see Dr Gonzalez again this week for his 6…read moremonths preventative / well-being check up.. This is not my first review of our beloved Dr G, and I just recommended her to 6 more people again just these past 2 weeks. I always say to people I give her card to: "you will discover she is an Earth Angel - if she moved to a different town, I'd take my pup there... When you find a great vet, they are Gold! She's not only compassionate, present and knowledgeable, but also she does not oversell." Besides all the regular check ups, Dr G. has performed 2 substantial surgeries on my pup in the last 8 years, and has been extremely kind, providing valuable reassuring step-by-step updates throughout, especially aware that I had lost my beloved first dog, (with a different vet), when he did not make it through the anesthesia... In the 8 years Dr G. has been our one and only vet; everyone I have sent to Dr G. has fallen in love with her, and has thanked me for the referral. I trusted Dr G and her small compassionate team with the euthanasia of my precious second dog, Handsome. She is truly an Angel on Earth. At her Chatsworth location, I love that she's created a lovingly cozy "home environment" for the euthanasia experience. That it so needed during that deeply emotional time, and more veterinary offices ought to follow her example. I found her many years ago when I was dissatisfied with a busy veterinary front desk in Sherman Oaks, after they had made errors in my first dog's chart. Unfortunately he passed, and I learned that finding the RIGHT professional truly makes ALL the difference. So yes, I drive from Sherman Oaks. Gratefully so :) I am thankful that my cherished pups are her patients. Her ethics, her care, her kindness, her knowledge, her integrity - she's our number 1!!!

When I brought my Dog to Dr. Slaton's hospital she was very sick. Diagnosed with cancer and…read morebattling days long GI troubles that turned to Pneumonia. It was an emergency and they were willing to take her in and treat her urgently without an appointment and despite having a very busy day. Dr. Slaton saw her right away and was honest with us about her condition at this point and recommended what was best. We decided to try hospitalization for the day and see if she would improve. It was a relief knowing she was finally receiving proper care. They treated her as best as they could and administered medications other hospitals we took her to all the days prior didn't bother offering. She unfortunately did not respond to the medications, she was already so ill. We brought her back first thing in the morning. Dr Slaton and his team made her last moments on earth peaceful for all of us. I am grateful to now know about this practice and will be bringing my future pets to see Dr. Slaton. I wish I had brought her to see him a week sooner (and not the other places I took her to.) I know things would have ended differently. -Thank you for taking such good care of our Pepper girl

I am normally someone who goes out of my way to leave kind reviews. I do not write this lightly,…read morebut I am genuinely horrified by the veterinary care my dog Emma received from Dr. Mendoza. Emma is my medical-alert dog and has been by my side through everything. What happened was not one questionable call. It was a repeated pattern of serious symptoms being dismissed, misdiagnosed, or inadequately treated. The most serious failure involved her limp. I brought Emma to Dr. Mendoza twice because she was limping. I specifically said it seemed unusual and that I believed something was wrong. At one appointment, I even said, "You know it is bad when a Golden Retriever is showing pain." He shrugged and made another comment about aging. No X-rays were taken. I scheduled a third follow-up before we left for our house in Idaho for the summer, but canceled because I had completely lost faith in his judgment after being dismissed twice. Unfortunately, I was right. Our Idaho veterinarian immediately ordered X-rays. They showed severe destruction of Emma's ulna near her elbow. So much bone has been destroyed that our veterinarian warned Emma is at significant risk of snapping her elbow. We are now testing whether the cause is cancer or a serious infection. This was not normal aging. Emma had a catastrophically damaged and profoundly painful bone. Basic imaging would have shown that something was terribly wrong. Instead, my sweet dog continued walking on it in horrific pain. This was not the only failure. Emma developed bright red, severely inflamed skin that was hot to the touch and clearly uncomfortable. Dr. Mendoza asked, "Have you tried giving her a bath?" Yes, my dog is bathed. Our Idaho veterinarian immediately noticed both the active inflammation and brown discoloration covering Emma's stomach. She explained that the brown areas were post-inflammatory hyperpigmentation, consistent with skin that had been chronically or repeatedly inflamed. The combination of hot, bright red skin and widespread pigment changes should have prompted concern. She prescribed MicoHex+Triz, and Emma was dramatically better within three days. Emma also had hair loss and irritation beneath her chin and along her lips. Dr. Mendoza told me it was likely a flat tumor. He discussed removing it, warned that Emma's jaw might look abnormal afterward, and said I might need a plastic surgeon to minimize the damage. Our Idaho veterinarian recognized it as a common moisture- and saliva-related problem consistent with lip-fold dermatitis. A medicated wipe began resolving it almost immediately. What had been presented as a possible tumor requiring potentially disfiguring surgery was treated as a common skin condition. Emma also had recurring ear infections that were not improving. I kept bringing her back because the odor and symptoms persisted. I was repeatedly given ear wash, but no medication that resolved the problem. Our Idaho veterinarian prescribed medicated treatment, and within days the smell was gone and her ears were clearly improving. These were not subjective disagreements. Her limp was dismissed as aging; X-rays showed catastrophic bone destruction and a risk of snapping her elbow. Her inflamed skin was reduced to whether she needed a bath; medication improved it within three days. Her ear infections persisted with ear wash alone; medicated treatment improved them within days. The supposed tumor began resolving with a medicated wipe. I do want to give Dr. Mendoza credit where it is due. He agreed to perform ovary-sparing spays on my female Golden Retrievers after discussing current breed-specific research concerning increased cancer risks associated with traditional spaying in female Goldens. I appreciated his willingness to consider updated research and provide a hormone-sparing option. But one informed decision does not outweigh what happened with Emma. I strongly support conservative veterinary medicine. I do not want unnecessary testing, excessive medication, or invasive treatment. But conservative care is not dismissive care. Taking an X-ray after two visits for an unexplained limp is basic care. Properly treating persistent ear infections is basic care. Investigating painful, hot, visibly inflamed skin is basic care. Emma has spent her life taking care of me. She deserved far better than to endure severe bone pain, chronic skin inflammation, itching, and recurring ear discomfort because her symptoms were repeatedly minimized or inadequately treated. This was not a small failure. It was a horrific failure of veterinary care. I would never entrust one of my animals to this practice again

I wish I could give 100 stars. Dr. Watson was so amazing and compasionate in our time of sorrow…read more She came in and explained the procedure and allowed my wife to hold our dog. My kids were able to pet her and love on her as our beloved slowly passed. No pain. No suffering. We owed this to our love. Being comfortable in our home. No dog likes the vet clinic. She was at peace. Thank you Dr. Watson!

Dr Watson was able to see us the same day in assisting with our 15 1/2 year old Chihuahua, Mocha…read more She was very compassionate and helpful during this tough time. She explained the procedure very well, and allowed us to hold her during the process. We were hesitant on whether to do it at home or at the vet, but are so glad we choose Dr Watson and Dr 4 Pets. We never felt rushed, and felt nothing but compassion, kindness, and understanding from Dr. Watson. Additionally, Mocha's ashes came delivered in a beautiful box less than 5 days later.

I absolutely cannot recommend Comforting Creatures enough! From start to finish during this…read moreextremely difficult time, Ann, Erica, and Shana made this experience so comfortable for our family. The compassion and heartfelt care was clear from the first phone call. They went above and beyond and I am so grateful for Dr Shana agreeing to come give our sweet boy a peaceful transition. Timing and location were big factors and she graciously accommodated. It was everything and more than I could hope for because she is so kind, loving and thorough and it showed through and through for the entire process. This is the kind of person you want for a hard time such as this, along with her truly wonderful staff. A million thanks!

This is the third time I've been at the side of a pet euthanized at home and the first time Dr…read more Shana was the vet. She is born for this work. Her capacity to attune my beloved cat, Ollie, myself and all the friends who attended was unparalleled. Her presence, compassion, care and skill left me feeling that this heartbreaking passage was simultaneously excruciatingly beautiful. It felt perfect. I am so very grateful to have found her. Thanks to all that came before me and took the time to recommend her. I'm glad I took your advice.

The event went better than expected. Dr. Chan was kind and patients. I'm glad it chose to do this…read moreat home.

I cannot say enough about Peaceful Paws and the care they provided during one of the hardest…read moremoments of my life. Dr. Chan was incredibly patient, gentle, and compassionate, treating my dog with such dignity and love. What truly set them apart was the entire team...every phone call and text I sent was met with kindness, calm, and genuine care. They made me feel supported and held through an experience that felt unbearable. I had reached out to several places, and I am beyond grateful that I chose Peaceful Paws. I don't typically write reviews, but their level of compassion and going above and beyond during this time meant so much to me. I will never forget it.

I have no words to express my gratitude. From the moment I made that difficult call and spoke with…read moresweet Sherry (sp?) who was so very helpful, then my comforting talk with Dr. Shea, who was so wonderful and understanding, and above all completely honest with my Stella's overall condition, I couldn't have made this choice without her, I was completely lost and inconsolable. Dr. Shea was my guide in my time of need. When the final day came, Dr. Erica came to our home. She is this beautiful angel, with the most kind and gentle voice. She helped us walk our precious Stella over the Rainbow bridge in the beauty of silence, reverence, and peace, it was so beautiful. Dr. Erica sent us the most amazing sympathy card a few days later that touched my heart deeply. Honor Pet has not only been there throughout this difficult journey, but their kindness, compassion, professionalism and guidance have meant more to me and my family than they can ever know. Today, Stella is back home at her final resting place, where she belongs...they sent her home to us in this incredible Honor box which carried her remains, a mini glass bottle of her fur, a candle to burn if/when I need to feel her presence, a digital print of her beautiful little "chocolate chip nose" we all loved and adored, a package of Forget-Me-Not seeds to plant in her honor, and a letter conveying their deepest sympathy for our great loss. It was all so overwhelming and thoughtful. If anyone is faced with such a difficult decision as this, and you are like me, confused and doubting whether you're making the right end-of-life choice, I cannot recommend Honor Pet enough. I promise, you will be blessed and given the truth and confidence as to when that right time comes. Stella never suffered, because Dr. Shea went over her symptoms/behavior, but when she started showing signs that she was ready, I recognized them and knew. My Stella no longer is suffering... The devastation over losing a beloved pet cannot be fully described in words, other than this: "Grief is the Price we Pay to Love." I love you my sweet girl, wait for me.

My pet passed away june 12th. It is July 23rd and we keep contacting honor pet about our status…read more They keep kicking the can down the road saying they will give us an ETA and we still have to constantly reach out with no response. Our pet is cremated but they are waiting on the necklaces we ordered. But it's been two additional weeks. Worst experience ever. I'm grief stricken and just hope that we get our beloved boy back.

We just had to say goodbye to our goose of 16 years. As hard as this was for my wife and I Paws…read moreinto Grace made it very nice for us. The doctor that came to our house was exceptional and was just amazing in such an emotional time. We were crying most of the time and he was so patient with us. He let me carry goose to the car and she looked so beautiful and at peace. For the life of me I can't remember his name because we were crying but a truly great human being so thank you. I think both my wife and I want to go this way when it's our time hopefully many years from now. But again thank you guys so much. Jason & Dana Berget

This place was such a God blessing for me and my family. It started from making the call to request…read moreinformation. I wanted same day service and don't think it would be possible sine I called last minute but they made it possible! Dr. Klaus was so very sensitive and supportive. He walked us through every move he made. He treated my baby with respect and dignity. would recommend for any family making this difficult decision.

We recently had to say goodbye to our Labrador, and it's still incredibly hard to put into words…read moreeven months later. The pain is real. The vet who came to our home was compassionate and patient, giving us all the time we needed to say our goodbyes. She walked us through each step with care and understanding, which made an unbearable moment just a little more manageable. Having our other lab there also meant a lot--it truly seemed to help her process the loss too. This was one of the hardest experiences we've ever gone through, but we're thankful for the kindness and support we received during such a difficult time.

During a very difficult time for our family and our sweet baby girl, Dr. Leah proved to be the…read moreperfect person to help us get through a very difficult experience. Dr. Leah was professional, compassionate, gentle and kind. As a vet, she briefly discussed Roxy's condition with us and this helped me with all of the conflict that I felt regarding ending her health struggles and pain. Dr. Leah was sweet with her and made all of us feel comfortable. She suggested giving her treats as the procedure began and Roxy was so happy eating cheese that she did not feel the needle as I held her. Afterwards Dr. Leah gave us her time and did not rush us, which I appreciated. I had hoped to give our sweet girl the luxury of peace and love at the end, but I really did not expect her to go happily as she ate special treats. I am so truly grateful for that. Thank you so much.