One of the best hotels I've stayed at Clean, comfortable and pleasant. Would recommend this one.will be back if in the area. read more

This was our second stay at Comfort Suites Amish County. The hotel is very clean with a cozy lobby, spacious breakfast area and a small (yet more than adequate) fitness center. There's plenty of parking and it's in a perfect area, close to many restaurants, shopping and attractions. Our room was exceptionally clean and comfortable. More than enough room for 2 people. Their free breakfast is decent and offers many choices. The stumbling block... don't expect the staff to handle rowdy guests. There were several families staying down the hall. Starting at 10pm, the parents allowed their children to be in the hallway, running and screaming and bouncing a basketball against the walls. The parents were in the breakfast area drinking and being equally as loud. We called the front desk 3 times in a 1 hour period (10:15-11:15). Each time they said they were handing the situation. It shouldn't take more than 5 minutes to tell them to disburse. My husband finally had to go out there and handle it himself while the front desk staff just stood there looking flustered. Even though it's a nice hotel we are on the fence about staying here again. If the staff can't handle guests being obnoxious how would they handle an intruder or a real emergency? read more

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Terrible hotel. Too far from Dutch Wonderland and other areas. If there is an issue it is impossible to get in touch with a manager. I called to speak with the manager during span of 2 weeks and did not receive a call back one time and manager was never available. Just poorly run and a bad area. read more

We stayed here for two nights while visiting Dutch Wonderland. We were not the only family staying here also going to Dutch Wonderland. It doesn't get much closer than this for the price. Room was clean and spacious. The couch also folds out as another option. Breakfast is served 630-930 daily. It was below average but complimentary so no huge complaints. Restaurants are within walking distance or a short drive. There is a pool onsite and a gym. We used neither. I'd consider staying here again the next time we visit the area. read more

The hotel looks like was renovated but the most important thing on the suite was not done with the renovation which was the mattress. Very uncomfortable and old. Every time you turn around to try to get comfortable the mattress springs made all the noises waking up one of us. They did well with the cleanliness of the room. The bathtub needs a renovation. They kept the old one and just place a new counter. The breakfast was disappointing. Scramble eggs running really bad and the only other hot option was the link breakfast sausage that was undercooked. Some still cold inside from the freezer. Unfortunately we will not stay again at this hotel until I see improvement on the reviews. The check young lady was super nice but we only saw her once, after that was two older man but never said I word to us when we walked by saying good morning or good night. We aren't sure if was the language barrier or they didn't care. They continue to talked to each other in a foreign language, totally ignoring us when we ask for information. The check out lady never said thank you or have a safe travel . Nothing,not even a smile. If wasn't first the location, the stay was a bad choice. I do hope that they can improved. read more

First off, staff were very polite. The guy gave us the room key and we were at our room on the 2nd floor. Scanned the key and walked into the bathroom and the wood of the cabinet was fallen slightly hanging by 2 singular nails. The air conditioner was blowing so loud I couldn't even talk. Probably got 4 hours of sleep because it was that loud I couldn't fall asleep. Woke up and went downstairs for breakfast. They had waffles. Two different flavors, banana bread...?? And original. My family got both banana bread and original to try it because.. why not?? And they looked like perfect original Belgium waffles. And guess who was wrong BOTH OF THEM TASTED LIKE RAW WAFFLE MIX AND BLEACH! I spit that out on the matter of less than a second. Worst waffles ever. Checked out immediately after that NEVER... COME HERE! And certainly I'm never coming back. Goodbye Comfort Suites Amish Country. read more

This hotel is probably the best one I've stayed at in Lancaster yet. The location is quite convenient... although I did find it easier to use the traffic lights in front of Target to get to the hotel or to pull out. Front desk staff could not possibly been any nicer. Check in was quick and easy. Cozy and comfortable. I'm bread perfect for 4 people. The room itself is nice. Not too big, but we all had ample space. Everything was clean. Biggest issue was the children running up and down the halls at all hours. You heard absolutely everything that was in the hallway. The morning breakfast was good. The layout was strange. It was hard to figure how where the line started. Plates were in the middle of the buffet area. Staff were efficient and kept up with everything. I give them credit, because it was very busy. A word of warning, breakfast is completely closed the second the clock strikes 9:30am. Don't expect breakfast after that point. We had a very comfortable stay. Only other note worthy item: I do think at $300/night the price is certainly a little steep, but we had no complaints. Would stay here again if the budget allowed. read more

Front Desk and Management are Horrible by far. Not friendly or helpful and clearly should not be in the hospitality industry. All management issues which makes this hotel a Horrible place to spend your hard earned money. read more

Clean and friendly. The rooms are a little worn but they are large. Front desk is a delight and the free breakfast was as good as at Hilton or Marriott -- and the people running that are also very friendly. Exceeded expectations. read more

When my wife and I arrived at the hotel at 3 pm. When the normal check in was at 4 pm , we were told our room was not ready and we could not check in yet. We had driven 6 1/2 hrs. and had reserved a handicap room. I explained that we were platinum elite members and were entitled to early check in. Other people were checking in ahead of us. The man at the desk said he didn't care what we were, that the room wasn't ready. Our friends that met us there at our recommendation were able to check in to the room right next to ours as requested. They said to put our stuff in their room until ours was ready, which we did. When we reached their room, ours next to theirs had the door shut and no one was there. I went to the desk again and told the man that no one was in our room. He loudly told me, in front of many other guests, that he didn't care, that the room hadn't been inspected yet, and he didn't care where we stayed, we would not be allowed to check into an uninspected room. I was embarrassed at being yelled at in front of all the other guests. I almost exclusively use Choice Hotels for our stays, approximately 20 per year. We have never been treated as shabbily as we had there. The hotel smells of mold and was very damp in the halls. That began a long list of things that went wrong during our stay, when we finally were allowed to enter our room around 5 pm. The tub refused to drain on the first day there, only draining after several hours of sitting without use. I was afraid to mention this to the desk after the treatment the day before. The next day was the same. I told my wife to leave a note on the tub for the cleaning crew for the next day Wed. The website stated rooms for long stays such as ours (5) days, would be cleaned on the third day. When we returned on the 3rd. day on Wed. they had not cleaned the room. My wife went to the desk and was told our room was scheduled for the next day the 4th day of our stay, and the day before we were leaving.We came back to the room the next day in the afternoon to refill our water bottles from the fridge to find the door open and the cleaning lady sitting on our bed watching the soap operas on our TV. She jumped up and made on like she was wiping down the side table. We left the room. When we got back later in the evening, I turned on the TV and almost had a heart attack. The volume was set to 78 and was so loud it scared us. Obviously the cleaning lady was watching TV while vacuuming and forgot to turn it down. This Hotel, staff, and management needs some serious attitude adjustment. We will never stay there again after this treatment. read more

I wish I could give this a 0 star ! Drove 3 hours to stay here and the women at the front desk was insane rude . Mid conversation she goes " I canceled your reservation. Good luck finding somewhere to stay ." I am with 2 young kids . NEVER in my life have I met someone so rude . Not only was it the workers it was the manager too. read more

Drove 4 hours to stay here with my family after Dutch wonderland. they refused an early check in and when we asked a second time due to having young kids then cancelled our reservations and said good luck getting a place somewhere else. manager extremely rude. save your hard earned money and spend it somewhere else. this hotel chain is so out of touch, don't waste your money here. The manager is clearly on a power trip, thankfully we got a beautiful hotel down the road but it was unnecessary aggravation. Met three other families that had bad experiences here. read more

Worst stay ever. The hotel overall isn't bad but very expensive. The breakfast is average. The stay was ruined because of a front desk clerk of middle eastern descent who's extremely nasty to me and my girlfriend whenever we stay here. This was at least the 3rd time I've had a run in with him. He mostly works at night and how this man still has a job serving people is beyond me. People who are nasty have no business serving customers. I'm going to file a complaint with the corporate headquarters. Stay at your own risk. read more

Do not stay here if you want decent service from the front desk. They are incredibly rude. I was told I couldn't have a late check out because they had 50 other people checking out that day and that they did not want to be there all day cleaning. I'm fairly positive they can't clean all 50 rooms at the same time so that made no sense. The front desk person was named Charlotte by the way. And on top of everything else the breakfast is terrible. read more

A fairly nice hotel, available at a fair price. The front desk staff was pleasant, offering me hot chocolate and other amenities when I checked in. The parking was easy. The room was quite spacious. In addition to 2 beds, a microwave, refrigerator, TV, closet, and other stuff, they managed to fit a large couch and an easy chair. And the room did not feel congested at all. In fact, there was plenty open space for walking around. The bathroom was similarly large. The shower ran well. The overall room was clean and nicely decorated with Amish photos. The only issues were: 1). The hotel was a little hard to find from the street. 2). The WiFi was confusing. They gave me the password when I checked in, but my iphone wasn't asking me for the password when I tried to connect. So I was stuck with nothing. To get on the WiFi, I had to open my internet browser and bypass the warning to get the login page. It took me a lot of time and frustration to figure that out because the woman at the front desk had no idea about how to connect to WiFi, besides giving me the password. They ought to train their staff to answer inquiries about the WiFi. 3). The coffee making machine looked dirty, so I didn't bother. read more

This hotel was nice. The price was pretty good and we loved that they had an indoor pool. The staff was very very friendly here. My only complaint would be to offer turkey instead of all pork products for breakfast. The pool was clean and the rooms were spacious. read more

Having a very nice stay. Room is clean. People are exceptional and very nice. Don't know what else you would expect from a hotel but the cookies are really good. Staff extremely nice. Definitely recommend this place read more

Got a great price for a Sunday night stay. Friendly, easy check in. Hotel was nowhere near full. They are renovating 3rd floor & reception gave me a choice of floors 1, 2, or 3 and told me exactly which side of hotel construction was on & that it would begin at 8am Monday morning. I'm guessing that also contributed to the cheaper rate. So I chose first floor & she gave me a room at opposite end from construction & I never heard a thing, though I left by 8:30am. The suite was quite large with a sitting area with couch, chair & coffee table. I had 2 queen beds. All furnishings were new & in good repair. The bathroom had a spacious marble vanity. The heat worked fine. Bed was comfy with 4 pillows. I never heard any noise at night. Coffee, tea & hot chocolate were always available and breakfast with waffles, eggs, bacon, toast, muffins, juice, yogurt etc began at 6am I think. So, all in all, a very good stay. I did not get to partake of the indoor pool or exercise room. Parking free & plentiful. It's hard to find the entrance at night. It's tucked off road behind Wendy's. I had to turn around to find the exact entrance. read more

Comfort Suites Amish Country - Bathroom - Hotels Near Me - Lancaster, Pennsylvania

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Clean, clean, clean. We stayed in room 302 in this three story hotel. The room itself was towards the end of the hall, away from the elevator (which we love). A "suite" meaning they have a sitting room, the room was pretty big, with two beds, a microwave, and fridge. We came late at night, my SO arrived earlier that day, and they made us check in the desk so they could call up to make sure we were expected. Not sure what kind of situation happened to make them enforce that, but I can appreciate the extra due diligence. Location wise, it was central to pretty much everything- both outlets, Target, Dutch Wonderland, the highway, etc. The breakfast was about as eh as you can get, but I appreciated the "seasonal" pumpkin spice waffles. All the standard fare could be found- yogurt, cereal, hard boiled eggs, etc. read more

Lydia is an angel sent from heaven. Out kids were restless from our trip and she not only got is a room where we wouldn't bother anyone as well as got us coupons to SHOP!!! Hello she was so nice and we know that's not a given. read more

This place is very clean. It's my favorite hotel in Lancaster. And the breakfast is usually pretty good. The beds are super soft and comfy and the pillows are as well! We usually stay here when we're going to a concert at the American Music Theatre because you can just walk there instead of having to get stuck in the concert traffic in the parking lot. read more

Basic all you need when you are in a road trip with your family. Nice, clean, great costumer service ( specially in the morning the waffle man ;) ) courtesy I was driving from NYC to PA we came to this hotel late night around 10:00PM we didn't need a reservation and we got a good deal. This place is close to other places to visit such as the Amish village, restaurants, farms, and other tourist places in Lancaster definitely do your reservations here. read more

They take the "comfort" in their name seriously. Beds were clean, crisp, comfy-cozy. Ditto for the pillows. Great place to crash for the night as it's central to Amish country and everything you need to see is either 15 minutes this way or that way so location is great. Don't be fooled by the "Deluxe" breakfast. Microwaved eggs, some kind of taylor ham situation soaking in water. Plus a few staple hotel items: cereal, yogurt, muffins and bagels. Saving grace: freshly made waffles. I put some yogurt on a waffle hot off the waffle iron and stayed clear of anything else being offered. read more

Great experience! Good breakfast, clean rooms, good customer service, good price! Pool was fine. read more

Well, well, well..here I am again in good ole Lancaster, PA. I travel to the area every month for a night on business and usually stay in different hotel. Last month I was unable to book my usual spot, so I gave this place a shot. Truth is I was exhausted when I came in at 11pm and was out by 6 am so there wasn't an opportunity to write a review. Today, I have the time and this place deserves an awesome review. First, the bed is super comfortable. As I lay here and type it's hard to keep from dozing off just due to comfort. Second, the room is fully equipped and spotless. Fridge, microwave, couch, coffee table....this place has it all and it's all spotless!! The place also has an indoor pool, wifi, and breakfast....all included. Third, what a great location....in the heart of it all..down the street from Dutch Wonderland and not too far from the outlet mall. Tons (and I do mean TONS) of places to eat!! Finally, reasonably priced, and a very friendly staff!! A great place for family vacationers to stay! read more

Stayed here on Easter weekend, staff was very rude, acted as though we were bothering them when we asked questions. Rooms had stale smell to them, and beds were very uncomfortable. Took forever for water in shower just to get warm I would AVOID at all cost. read more

Very clean, spacious room with a king bed. Great location in Amish country. However, towels were not replenished after the used ones were removed. The shampoo and conditioner come in the tiniest bottles ever made and were also not replenished. The breakfast offerings were eggs, waffles, cereals, yogurts, juices, breads, muffins, sausage and bacon on alternating days. The eggs were ok but the bacon and sausages were a greasy, tasteless mess. There is a pool but it's tiny and indoors. The gym room is also tiny but it was very clean. At $200/night, I don't feel I got what I paid for. A better breakfast and an outdoor pool with some chaise lounges would have made me give 5 stars read more

I stayed at the Comfort Suites Amish Country with my husband and 2 children after a visit to Dutch Wonderland. This was sadly the most disappointing stay ever. I also felt misled because somehow it has received a 9.2 'superb' rating on several hotel booking sites. My husband and I are not the pickiest but there are just some basics everyone expects from a hotel stay. For starters noise carries, there was loud bass coming from one of the other rooms and this was after 11PM. You can hear the doors being opened and closed, almost sounded as if someone was trying to open our room. There was also a bright light right outside of the room and no blackout curtains. And to top it all of the light peering through the windows in the morning woke us up early. Most of the superb reviews came from hot breakfast reviews. They don't offer that since the pandemic. It doesn't make sense why hotels are doing this, just seems like an excuse. The pool is closed as well. There is coffee available at all times and cleaners did an excellent job with the rI suggest you spend an extra $50 and stay at a reputable hotel. Oh and lastly, don't believe any of these phony reviews. read more

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After making reservations at 3 other places, I received an email offer for a discounted Fall rate at Comfort Suites Amish Country. The fact that they were a little more reasonable than the other hotels I reserved, and that they had a free breakfast, I cancelled the other reservations and we stayed here. Am I happy I did that! The staff was exceptional - very friendly and inviting (I called the hotel to get the special rate and the phone rep was more than helpful - when I asked about check in times, she stated it was 4PM - I said we might be coming in a little earlier and asked if that would be a problem - she said 'no, as long as there is a room ready') - we got there about 1PM and housekeeping was just finished up a queen suite and it would be about another 5 minutes (which it was) - and we were able to check in a little earlier - which was nice since we had been on the road for about 3.5 hours. We freshened up and drove over to Kitchen Kettle Village/Amish Country - which was an easy drive about 15 minutes away. Later that night, we drove over to downtown Lancaster, which was about 15 minutes the other direction. So, we realized that the hotel was centrally located from the best of both worlds of Lancaster, PA. Along the way, we passed the other 3 hotels that I had previously made reservations, and we noticed that they were somewhat off the beaten path (and one looked more like a college building then a hotel) Our queen suite was very comfy, although there was no happy medium with the AC - if we turned it to 73*, it got too stuffy, but if we turned it to 74* or 75*, it cooled the room off quite a bit, and quickly - so we just left it a little cooler and snuggled up in the comfy beds. One word of advice though - bring your own pillows. Theirs are very small and squishy (although, when we arrived Friday afternoon, there was a delivery of a couple dozen boxes of new pillows - so maybe that will change). Other than that, the bathroom was a nice size, the shower water pressure was awesome, there was a blow-dryer (which I always look for), a small fridge, microwave, coffee pot, and seating area. We were on the 1st floor which was nice for those of us who realize there is 15 minutes left for breakfast (we woke up late on Saturday, about 9AM and breakfast finishes at 9:30 - so we changed and ran down the hall... Breakfast on Saturday was scrambled eggs, sausages, French toast/bagels which you could toast yourself, a dual-waffle iron, cereals, whole fruit, yogurt, hard-boiled eggs, and that was about it. Pretty decent breakfast fixins. coffee and juice also available. Sunday, the same thing, except the sausages were made into gravy to be served over fresh biscuits (yum!). Check-in and -out were quick and easy - and there were always cookies on the counter for your taking (along with coffee in the lobby area)... Overall, we were extremely happy with our choice to stay here and we would definitely stay there again... (PS - free Wi-Fi, ample parking, close to outlets, Target, chain-type restaurants, about 2 blocks from Dutch Wonderland) - we didn't check out the pool, so no comment on that. (But, free cookies pretty much all day!!!) :) read more

This was a clean hotel. It was good compliment to our family trip to Dutch Wonderland. We enjoyed our breakfast. My complaints are for the amenities. A machine in the gym was not working properly and the filtered water did not taste right. As for the pool, it was pretty small and smelled like straight bleach. Our nose and eyes were burning us. The WiFi, was exciting to have but the connection was slow on my phone. I went downstairs to use the computer thinking it would be better but it took at least a minute to load each page. smh - As for the staff, they weren't extra friendly but not rude at all. read more

Could not have been happier! Clean, quiet and very comfortable. The breakfast area was clean and accomodating and the buffet options were typical but good. The staff were very helpful in providing maps and ideas for us to tour the country side. A must is the Sight and Sound Theater! We saw "Samson" and was very impressed with the entire performance! The parking was easy and the staff wonderful in managing so many people!!! Riehl's was a great quilt shop on their farm... Bird-in-Hand Bakery yummy!! All-in-all, want to come back!! Thank you! read more

I normally stay at Hilton Brand hotels, but this was close to the convention center. I have to say, it was super! Rooms were nice, updated, clean. Not one bad thing to say about them. Wifi worked great. Employees were nice. Breakfast wasn't too thrilling, but they never are. It was free, though, so you cannot beat that. Would stay here again! read more

Stayed here for 2 days in late Sept. Very clean, nice location back from Rt 30. Room is large, new TV, pull out sofa, fridge, microwave. Not much drawer space but is the only negative. Beds were fine. Pool is small but clean and good enough to entertain our kids. Morning breakfast was extensive with waffles, some hot items, etc. In summary, worth the extra money in my opinion. read more

Just stayed for one night but it was a very clean hotel. Nice staff, close to the outlets. Also close to Amish restaurants and stores. Dutch Wonderland is very near as well. We would stay here again. read more

I was charged twice ... i paid in cash then they charged my card !!! I will never come back to this hotel . I've been here fir three years straight !!! Never Shsun . The little girl that checked me in was hostile with me !! Nasty !! Never apologized !!! read more

We used to stay at this hotel on a regular basis; however, this stay was our worst ever! We requested a third floor room well in advance. Because we're both very light sleepers! When we arrived, we were told there was nothing available on the third floor! However, we were assured that noise wouldn't be a problem because the third floor was reserved by a senior group for the length of our stay! However, the first night, we were keep awake by children running back and forth overhead most of the night and children yelling and running the halls and slamming doors on our floor. The second night, we were awakened at 12:30 AM by loud banging, slamming and loud running overhead AGAIN! When we called the front desk to complain, we were told that the people overhead just checked in...at 12:30 AM...and they should quiet down "shortly"! We did not get back to sleep until after 2:30 AM!!! DO NOT stay here if you're looking for peace and quiet!!! read more

My wife & I have been going to this hotel for many years, on average, a couple of times per year; we always felt satisfied as we had encountered no major problems that needed to be dealt with until the night of 6/6/2018; that evening, my wife and I went to ADA room 101; then I went to the front desk clerk, Cindy, with what I thought were three minor issues with the room; they were the following: an ant or two in the bathroom, a light not working, and no quick guide near the TV showing the free movie channels; Cindy responded by saying that there was a booklet in the room that had TV information inside, and there must be a part on order for the bad light; she did not respond in any way to the ant issue at that time; later, when my wife and I went to bed, my wife told me that there are ants all over the bed and wall, some biting her; I then started slapping at ants, and killing a couple on me; I then phoned the front desk to report this problem; Cindy responded by saying we can be switched to a non-handicapped room or she is willing to give me a spray for me to apply; I told her that my wife needs a handicap room (as she walks with a walker), and that I don't want to handle poison; she did not offer to spay the ants; she did not offer to get someone to spray the ants, nor did she even offer to change our sheets; I stayed up all night, swatting and scratching; in the morning, I went to the front desk and I spoke with Lydia Goldberg; I said that I should probably be speaking to her manager, and she replied that she was a manager with the ability to change my fee; she also said that Cindy gave her information on my situation where Cindy stated that she offered to spray my room, and that I declined; this lie that Cindy told bothered me more than the ants, and Lydia Goldman then fully implied that I am a lier, not her coworker; she offered me a $20.81 discount on my bill, and my wife & I heard no apology from either Cindy or Lydia; afer arriving home, I called the main phone number for all Choice Hotels and found out that that only the General Manager, who was on vacation, had the ability to take care of the problem; so apparently, AGM Lydia did not tell the full truth either; only the General Manager, Jodi Rodriquez, had the ability to do a full discount for this experience; but GM Jodi R. wrote a response saying that due to the discrepancies she decided not to "comp" the room, and how there is great customer service there, and that she's sorry that I feel that they failed. By the way, I hope that Manager Jodi R. knows that I was the one on the phone with Cindy; my wife was not on the phone, and I do not lie as your front desk clerk, Cindy, did! I did not need to lie to protect my job; since Cindy was not person enough to say that she made a mistake, Cindy had to lie to protect her job after not offering any real help for the problem. read more

Staff was helpful in the am when our TV box needed to be reset and always a plus to have free continental breakfast. Room wasn't dirty; wasn't sparkly clean; was fine and was a plus to have a pull out bed for the kids, and a fridge. Other reviews mentioned the noise. I should have paid more attention to that. The hotel is of cheaply constructed and not very sound insulated because even though the place sits back off the main road, every time a big truck rumbled up the grade the whole place vibrates. We were on the first floor which has high ceilings so not enough insulation from the second floor. People above us checked in around 9:30 after we turned in since our kids are under 5, but their kids just ran back and forth like it was abgymnastic floor routine run and jump off the beds like maniacs. Which I get...it's kids on vacation they are excited. But a) when the front desk calls you about it, it's time to settle down and b) most hotels are built in a way that a kid jumping off the bed shouldn't sound like a suitcase of rocks being thrown in the floor. I could even hear the bed springs. So I get that hotels can't control al their guests, but cheap construction has repercussions. read more