We wanted to have someone install porcelain tile in our bathrooms. We'd already purchased the…read moretiles and grout we wanted to use. After getting three estimates, we went with Pro Floors. We were impressed with Flavia's knowledge and professionalism when she came to review the project for the estimate. She asked questions to understand our needs and wants. She patiently listened and answers our questions. During the installation, Flavia came out a few times to ensure everything was going well. She also helped find just the right transition pieces to work with the existing flooring outside the baths. The installation was a two day process. It went very smoothly and was handled in a way that caused the least amount of disruption for us. Our installer was skilled and did a great job not only with the tile, but with new baseboard and a new toilet installation in one of the baths. He was great to work with. Flavia came out one last time after the installation to ensure everything was good and that we were happy with the result. Pro Floors' cost estimate was in the middle of the three estimates we received. But, our choice was based more on our experience during the initial visit than anything else. We were not disappointed. We are very happy with the quality work and service we received, and definitely got our money's worth.

Flavia and the whole installation team were FANTASTIC at Pro Floors. Flavia was so helpful it…read morearriving at a product that met our needs, which gave us a quality and durable product that matched the exact style we were looking for at a reasonable price. The quote process was efficient and painless. The installation team was courteous and conscientious. They made the removal of old carpet and tile painless - it was all gone in 1 morning, ready for new wood floor installation. They were able to put floor balancing material and moisture barrier the same day. They worked with us on a tricky moulding situation in our kitchen that allowed us to have a seemless look throughout our home. In one day, the team was able to install all the floors and baseboards with amazing speed - moving our washer and dryer (and replacing it too!). The final product was PERFECTLY installed. The quote matched the payment and we are very satisfied with the price and end product. We highly recommend the entire team at Pro Floors.

They did a great job installing new carpet upstairs, on the stairs and in the downstairs bedroom…read more They were quick courteous and professional.

Great experience working with Dixie and S&G. All ceramic tile and carpet was replaced with…read morebeautiful deluxe vinyl flooring throughout the house. Dixie helped me to understand the materials, installation process, and pricing - and the job went very well. The installers moved my furniture from room to room, saving me great expense and time versus moving everything into a Pod. They did excellent work, on time, and on budget. I highly recommend DIxie and S&G!

I had a fabulous experience with the Flooring Station. From Tracy on the sales staff, to Bill who…read moremeasured my home, Will the Install Manager who showed up to make sure the seams met my expectations and Rene and his install crew, the entire process was very positive. If you need carpet I highly recommend the Gold River Flooring Station

From setting up having my house estimated to picking out flooring, the customer service was top…read morenotch. I had a difficult time making up my mind, but Tracy was so patient with me and had me bring in one of my cabinet doors to find the flooring that matched well! The installation team worked hard to get the install done in 3 days! I couldn't be happier!

* NG Flooring** I…read morerecently had the pleasure of working with NG Flooring, and my project manager, Tobias, was exceptional! From the very beginning, he was incredibly helpful and truly understood the scope of the project and the timeframe I was aiming for. Given the complexities of other projects happening simultaneously, Tobias navigated everything with professionalism and clear communication. He set realistic expectations and timelines, which made the entire process much smoother. The final result exceeded my expectations--the new floors look fantastic! The team efficiently demoed the old flooring, reattached the baseboards, and even installed beautiful tile in the bathrooms. I couldn't be happier with the quality of work and the service I received. I highly recommend NG Flooring and give them a well-deserved five-star rating!

We hired Wolff Construction for a kitchen and living room remodel, and NG Floors was subcontracted…read moreto replace the flooring throughout our home. Unfortunately, the flooring portion of the project became an extremely stressful experience. Throughout the replacement project after our GC was informed of the flooring not being a product failure, Nazar (owner) was our primary and essentially only point of contact regarding the second flooring installation and follow-up work. One of the ongoing frustrations throughout the process was the lack of proactive communication and scheduling consistency. Many times, we found ourselves having to initiate contact just to understand timelines, next steps, or when work would actually resume. There were also instances where scheduling expectations were unclear or changed at the last minute, including receiving calls late on Fridays asking if crews could come work on Saturdays after we had previously understood that no weekend work was planned. That level of uncertainty became very difficult to manage while simultaneously trying to live around a major flooring replacement. After installation, the flooring began failing. What was initially presented as a product issue ultimately turned into a dispute involving the flooring manufacturer, who required a third-party inspection to determine the cause of failure. That independent inspection identified the issue as installation-related, including improper floor preparation, spacing issues, and the absence of a proper moisture barrier. What made the situation especially difficult was the amount of disruption this caused our family. Our home was left torn apart and partially unlivable for over three months during the holidays, beginning Nov. 3rd and extending well past New Year's and into February while the flooring issue was being addressed. This was not due to material shortages or product availability delays, but rather the prolonged pace of the repair process itself. Despite the actual flooring work only taking a couple of weeks to complete, we spent more than 90 days living in and out of the house while our belongings were stacked throughout the garage and much of the home was reduced to exposed concrete slab. We later learned that the flooring material installed was also of a noticeably lower quality than the original flooring product we believed was being matched as part of the initial remodel project. Even after the installation deficiencies were identified, many proposed solutions came with resistance or delays, and we ultimately had to hire an outside flooring professional at our own expense to oversee the final installation process ourselves. We also paid for hotel stays and other various costs associated with making sure the second replacement job was done to ASTM standards. To be fair, there were times communication was responsive, which is why this is not a 1-star review. However, this experience required far more time, oversight, and stress than any homeowner should reasonably expect from a professional flooring installation. During the amount of due diligence we were forced to do throughout this process, we also learned that California contractor regulations generally limit upfront deposits on home-improvement contracts to 10% or $1,000, whichever is less. In our case, substantially more than that was collected upfront. One thing this experience taught us is how important it is for homeowners to educate themselves on flooring installation standards, moisture requirements, and California contractor protections before beginning a major flooring project. Unfortunately, we trusted the process more than we should have and only learned many of these standards after problems began appearing. For anyone beginning a flooring project, we would strongly encourage reviewing: * ASTM flooring and subfloor preparation standards * Manufacturer installation requirements * California Contractors State License Board (CSLB) contract and deposit regulations We genuinely hope sharing our experience helps other homeowners avoid going through a similar situation.

SAWS just completed a whole house baseboard replacement of 32 year-old baseboards throughout our…read morehome. Here are some things to know - Quality: The work is beautiful and we are totally impressed. There were a couple challenging places around the stairs where the installers really had to work to make it look seamless. They did an awesome job. Installers: We had a team of five men and they were professional and enjoyable. Very friendly, very respectful and cleaned up each of the two days they were here. They were a pleasure to have. Customer satisfaction: There were a couple of difficult areas due to the home's structure. In both cases, they were completely focused on a solution we would be satisfied with. Value: We obtained three different estimates for this 2400 square-foot job and SAWS was nearly exactly in the middle. We felt the value was excellent. Initially there was a bit of a challenge with communication, however that ended up being completely inconsequential. Completely satisfied with the work, the timeline, the professionalism and the value. I absolutely recommend them for baseboard installation!

Denny was able to locate matching bamboo flooring to a previous 10 year old installation. He was…read moreprofessional from the very start in submitting a bid and detailed contract. I explained my concerns over my 37 year old cement foundation but he assured me he would make any necessary repairs if needed. His entire crew were all very nice and respectful of our home. The finished project is beautiful and we stop to admire our new flooring daily. Denny also made adjustments to our final invoice to reflect a credit so we had no surprises. We highly recommend his company and are considering him doing additional flooring in our master bedroom

Highly recommend LJ Floors. Recently purchased a new construction home and wanted to replace carpet…read morein the den with the same luxury vinyl plank flooring already in the adjacent rooms. It was a smaller job, but he still took the time to come out in person and give me a quote the same day I contacted him. This included removal of the carpet, installation of the new flooring, and reinstalling the baseboards along with touchup paint where needed and re-caulking. Paul's communication throughout the process was excellent. We set up the installation date and time and he and his son were able to knock it out in just over 3 hours at a reasonable price.

Recently bought a new home and wanted to redo the floors. We reached out to a few flooring…read moreinstallers for 1700 sq ft of LVP, and from the beginning Paul stood out. He was extremely responsive, polite, and courteous. He and his son Keaton came out for an estimate promptly and came back with a reasonable quote extremely fast. I had many questions regarding the process, but Paul proved himself trustworthy with his quick and thorough replies. He referred me to Tile Liquidators in Roseville (also a great experience) and even when we decided to change our mind from LVP and go with Revwood laminate there wasn't any problem. Paul sent me photo updates constantly, and completed the work quickly but meticulously! He always left the house perfectly clean after working. We are so happy with our floors and overall experience with Paul and LJ Floors. Highly recommend!

Received Ralph Opfer Floors contact thru Yelp!…read more Great customer service! I absolutely love the service Soni and Skyler have provided, so personable. I really excited for them to do our floors but impressed with the communication!

They were super nice and had kids play area which was bonus for sales. Totally recommend this small…read moreshop.

We had an amazing experience with Skyler and Soni! They have high quality products and are clearly…read moreexperts in installation. They are extremely accommodating and patient, giving us multiple quotes for various scenarios. Cheerful and quick to reply! Very fair pricing, as well, better than their competitors. They replaced our entire downstairs flooring with engineered hardwood and tile for the bathroom/mudroom. They have also returned to fix any squeaking issues we've come across. Thank you Skyler and Soni!

Excellent service, knowledge and quality. Skyler and Soni treated us very well. Left a very…read moresatisfied customer and the products, now that they have been installed, look fantastic. Thanks!